Visited this Washington Department of Licensing location to register a new vehicle we recently…read morepurchased. We made the mistake of choosing to let an Oregon car dealership process our WA state licensing paperwork thinking it would be easier. We quickly learned our lesson and will opt to take care of it ourselves next time. A check was overnighted to us from the OR dealership, made out to WA DOL with instructions to bring it to a specific licensing location near our home. As we all know, any kind of DMV office is no picnic. We arrived at this licensing office, took a number, and waited an hour before being called. The lady that helped us was super nice and friendly. I wish I would have gotten her name. Anyhow, after entering all the pertinent information into her computer, she realized the dealership had made the check out for the incorrect amount. It was about $300 too much. Ugh, we had to contacts the dealership and have another check overnighted to us. Very frustrating, especially with all the helpful calculation tools available at the WA DOL website. The lady gave us a printout of the exact amount required to register our vehicle and get license plates. She was so apologetic and helpful, even though it was totally not her fault. Once we contacted the dealership and received the new check, we returned to the same licensing office. We were fortunate enough to get the same helpful lady, which made the process quick and painless. She remembered us too, which was nice. My only gripe about this location is how long it takes to be taken care of. It seemed like the closer it got to closing, the more we noticed employees emerging from the back room to help out. Not sure why they couldn't have come out sooner, but waiting an hour seems beyond reasonable. Both times we came here our number was about 15-20 numbers behind the one currently called. We also spent over an hour here during each visit. Overall, the employees here are very knowledgeable. If you're not in a hurry, I would highly recommend this licensing office.

Orchard Auto License absolutely lived up to the great reviews…read more When I walked in, the line looked long, so I fully expected a wait and was prepared for it. To my surprise, I was helped within five to ten minutes, which was impressive given how full the lobby was and that only a few staff members were assisting customers. The person who helped me was friendly, personable, and explained everything clearly. We even had a brief, pleasant chat about their dog, which made the whole experience unexpectedly enjoyable. That is not something I ever expect from a licensing office. I was there to get my Washington state registration, and the process was fast, smooth, and stress-free. Super efficient, super friendly, and genuinely a great experience. I would absolutely go back for any services they offer and highly recommend them.

This is the best Vehicle Licensing office in Clark Country, the staff is very helpful and super…read morefriendly. My transaction was on the complicated side, they took the time to work through the details and get my paperwork sorted out, I was able to leave with my transaction finished and feeling very satisfied. Thank you to everyone that helped me out that day. I will be back!!!

If your not going to be open when you say you are change your hours or don't be open on Saturday…read more Your wasting peoples time when they can go somewhere else

The system is indeed broken. Their automatic phone menu doesn't work at all. You can't put in any…read moreinfo and it just sticks you in a loop. Don't even bother calling.

Easy to make appointments online, minimal wait when you arrive, cheerful and knowledgeable…read moreemployees, we couldn't be happier with this location! We have had to come here 4 times this past month for a variety of reasons and we never had a bad experience. Even the building and parking lot are clean and beautifully maintained. Best government facility we have ever been too.

One of the best experiences I have ever had getting a new license... easy to find, not too busy…read more.. and great service. I was in and out in less than 30 minutes...

Hands down the best DMV in Vancouver! Heidi was so incredibly helpful and I was in and out in ten…read moreminutes getting an enhanced license. The first time I went I didn't have all the proper paperwork and they were still so helpful. Pointed me in the right direction. I cannot recommend this DMV enough!

With government office with several employees you would think that a government agency would figure…read moreout how to stagger lunch hours so that they could remain open from 12:00 to 1:00, which is typically the lunch hours for people needing to accomplish errands. Instead they close for 1 hour making it inconvenient for anyone to take care of business when they have the time available.

Friendly staf. Convenient location. Efficient. Vehicle license renewals are easy. Not like many…read moreoffices with long lines and long wait times.

Absolutely the worst Customer Service ever! these two ladies this morning were like grumpy bears…read morethat were sitting behind their computers when I got there and no customers at that. I immediately walked up and said good morning to both of them and I did not even get an acknowledgment of my greeting which I thought was very odd. One lady then said "can I help you"? she asked two questions I answered both of them and handed her the money that i owed. She handed me my registration and my new tab. I then stood up to leave, I turned around and even said that they were very unwelcoming and when a customer greets you the least you can do is reply back versus flat out ignore, and told them both they really should at-least greet customers when they arrive and if they can't do that at-least reply if the customer greets them, the one lady literally looked up at me shrugged her shoulder, opened her eyes big and said "sorry" in a very "unsorry tone"the other lady looked over at her and again silence from both. I told them I would never be back as their fortunately are other locations that I can take my business too and will definitely be writing a review, and oh, no response from either of them. So as I was leaving the guy at the front of the store (this licensing place is in the back of an ace hardware store) wished me a nice day. Here I am in his store not giving them any business and he wishes me a good day but the folks I did give my business too couldn't even respond to my warm greeting I gave upon my arrival. Coincidentally as I was walking to my car a lady that parked next to me was walking into the store next door that I met a few years ago and we chatted for a few minutes and I told her the story and she said that she herself had an unpleasant experience there before and takes her business to Hazel Dell. She then said her daughter in law won't go there either.

Came here to finally transfer my license to the state of Washington from Maryland…read more Sad day. The older gentleman right up front was so nice to everyone that walked in and was very efficient at pointing them in the right direction. I had about a 10 minute wait for my number to be called, so I had no choice but to listen to him since I was sitting right by his desk. Not once did he ever falter even a little bit when giving answers to questions he was asked. When my number was finally called, a younger gentleman handled the transfer of my license. He was extremely nice and appropriately chatty during pauses between taking and entering my information into the system. My past experience with licensing is that it is usually a process that takes a few hours of dealing with people that hate their jobs. This maybe took about 45 minutes max and the staff here that I encountered was very pleasant. I thought it was a little weird that you handle all of the paperwork/payment at one station, then go to another station to have your photo taken, and then get a temporary (paper) driver's license, only to wait for your official driver's license to be mailed within the next 30 days. I have always gotten the official one the same day, but I suppose this is how they can get people in and out of there in a reasonable amount of time. So I'll take it.

These guys haven't left me down once. I brought in all 3 cars over the years for various services…read moreand I have never had an issue. They are quick to respond to questions and quick appointment times. Prices are much better than others.

Our Jeep Liberty's heater was not pumping out heat, until we were at freeway speeds. We took it…read moreinto this automotive shop. They kept the Jeep for a day and said they flushed the radiator, replaced the thermostat and temp sensor. Within two days, when we needed heat, it was still not working properly. We took it back, not happy that it wasn't fixed and we were out $822.00. The second fix was to replace the radiator. They said we cracked if after the first repair. There was 7 days in between the first repair and the 2nd! It never worked right after the first repair! They said the radiator was "rusted out" So how could it get rusted out in 7 days. They never said it was rusted out at the first visit!! 2nd repair was a new radiator and new coolant for $756. STILL DOESNT WORK RIGHT!!!

I usually do all my own work on my vehicles when I can. I needed my radiator flushed and refilled…read morein my Ram truck and don' have the tools to do that properly. I called a reputable radiator shop and asked them who I should go to for that service. They recommended Hoesly Automotive. I called them and they quoted me a reasonable price and made an appointment for two days later. I took the truck in at the appointed time and they offered me a ride home. A REAL bonus with the price of Uber or Lyft these days. They got the work done on time. They did a complete inspection of my vehicle and made a few recommendations but they did NOT push those at all. I have been to a lot of service businesses in my time and this was truly a GREAT experience. They will definitely get my business again and my recommendation to everyone I know. Awesome service. Great people. Thanks!!

This is the neighborhood auto shop of my past where good quality service is expected and given…read more Respect for the customer, on time opening. Friendly, general small talk to get started.....not trying to BS anyone. Straight forward answers to your automotive questions. All the qualities I look for in a neighborhood place versus the alternative "big corporate stores". Thanks to Danny and Blake! Saved me $$$.....