I enjoy visiting this USPS location on Corliss St in Providence, because they have a huge parking…read morelot and offer more than the usual mailing services. There are Passport Services for passport appointments and photo appointments. In addition, they are open early and close late (Monday-Friday: 7:00 am - 9:00 pm, Saturday: 8:00 am - 6:00 pm). I came in on a Thursday morning around 8:30am to mail a small package (2.00 oz) out. I had to purchase a mailing envelope as well. There were many different sizes and costs options. I chose a holiday envelope for $1.99. There was no line so I was able to get helped right away. Diane was friendly and asked me to fill out an experience survey later with link on receipt. I mailed the small package with USPS Ground Advantage for $6.05. Tracking is included for free on all Ground Advantage packages. The receipt indicates the destination, weight, estimated delivery date, tracking #, insurance up to $100.00 included, and grand total. The package arrived safely, but one day later than the estimated delivery date. It is the busy holiday season time. Thank you USPS for processing and delivering mail and packages to individuals and businesses in the U.S.

Everyone do not use priority mail, they hype 2 to 3 business days and they charge over $10.00 for…read moreit, I sent it a letter on the 5of the month and 10 days later still not delivered, at this point unacceptable and went do to get a refund and was told it is not guaranteed and no refund. They should not be aloud to offer something that they charge extra for and they lose your package and you have no recourse to get your money back.

This is a smaller post office yet still offer a lot of services. I went I. On a Saturday no line no…read morewaiting. The man at the counter was pleasant. I got my stamps and odd I went. Plenty of parking

They need HELP bad. I hear it's all the management's fault that doesn't want to give the window…read morestaff any help. Otherwise they work well dealing with all kinds of characters so don't give them any trouble. Have your shiet packed up and ready to go! And buy a book of stamps if you don't wanna wait In line for a single stamp next time.

This place is a joke, they have no regards for anyone belongings and will leave your package where…read morethey see fit, not what is instructed in writing, clearly stating the correct address. Either they have issues reading or are just plain lazy.

Joe provides service with a smile - literally! Joe goes out of his way as a Postman, I'm pretty…read moresure calling me on Christmas Eve to say I have a package isn't in his job description but that's just Joe. He's always going the extra mile & I truly appreciate all that he does!

they keep lying about packages saying that I requested my packages to be held several times when I…read morenaver have. they should investigate whoever is in charge of this ,this is just terrible and illegal

If it's possible to give this zero stars I absolutely would. Not sure if the post office abandoned…read moreship and shut down the whole week for one snow day, but not receiving mail delivery for four straight days is highly unusual. A regular business-hours delivery to my work, a no-show for four straight days. One day I could understand but riding around nearby streets, no mail trucks in sight morning and afternoon. Oh, Pawtucket post office, have you taken away the wheels from your delivery people and forced them on foot?

This post office has always sucked but Covid has made it even worse. A line practically out the…read moredoor and ONE teller with 2 additional empty registers. Clerks who feel the need to constantly over explain every minute detail of a transaction regardless of what the customer asks. They also allow people to get in-line who are clearly not even close to ready to send a package and then allow them to cut back into the line when they are ready. Customers should be told to have their package READY TO SHIP!! Do not go to the register with a pile of loose papers and ask questions then think you don't have to wait in line again. The waiting is honestly insane. How can you be constantly busy but only have one clerk. It's not like it's a sudden rush. This post office is always busy and the clerks and the wait are always ridiculous. The worst part is that the clerks are not even sympathetic when you get to the front of the line to ship one item after waiting 30-40 minutes in line. This system clearly needs to be streamlined. How about self serve kiosks for flat rate packages? We can't all print our shipping at home so why not make it easier in the post office. Clearly the postal workers have jobs for life because they do not care in the slightest about the speed of their work, the care of a package or the time we will waste waiting for them. And god forbid if a package gets lost.... it's like "oh well... your loss". I honestly have nothing good to say about the postal service at all but this location is one of the worst!!!

I'm not sure if it's just me, but every time I come to this particular branch there is always a…read moreline. The average wait is usually about 10-15 minutes, so it's really not a problem, however there's usually some dumb-ass at the counter being unreasonable about something or other. It's similar to watching a real life talk show because you get to hear all of their complaints and problems. Such drama. The folks that work here are helpful and pleasant. They have always been eager to assist and are efficient and professional. There's usually only ever one or two people working the counter even though the building is huge, so I'm not sure how many people are doing other tasks in the back. I really appreciate the US postal system and how efficient and convenient they are. I enjoy having my mail delivered to my house and have a lot of respect for the letter carriers who make their deliveries everyday in all types of weather.

There is ALWAYS a very long line here, never more than 1 employee working at any given time. There…read moreis no sense of urgency or pride in one's work either. The parking lot is small and poorly set up.

I have never left a bad review for a business, but the service in this office made me feel…read moreextremely uncomfortable and I need to share my experience. I ordered $50 worth of macarons for my sister's birthday and they were scheduled to be delivered to me on a Saturday(according to the tracking number). The shipping is only supposed to take 2-3 days and this was day 2 so I needed it that day or else the macarons would go bad. I'm cooking my lunch at 12:30 when I get a text from USPS saying the delivery date was changed to Monday and the package was dropped off at this office. They close at 1 on Saturdays and aren't open on Sundays so I decided to stop cooking and drive over to pick it up. I get into the office and have both my license and passport ready to verify my identity and explain to the lady at the front desk my situation. Both ladies at the desk were very kind. She told me to write the tracking number and my address on a piece of paper and she was going to have someone come out from the back to take the paper and look for it. After a few minutes this guy comes out from the back and the conversation goes like this: Me: "Hi, I have a package that was supposed to be delivered to my house today but I got a notification from USPS saying the delivery date just changed. The package has perishables in it and you aren't open tomorrow so I wanted to pick it up here." Guy: "What do you mean the delivery date got changed? We only do pickups for express packages." Me: "I'm not sure if this is an express package or not. It's only been 2 days so there's a chance it might be. Can you take a look?" *goes to hand him the paper the lady at the front desk asked me to give him and he won't even touch it* Guy: "We only do pickups for express packages." Me: *my arm now extended across the counter looking like a fool trying to hand him the paper* "Are you able to just check? There's perishables in the package and they're going to go bad if I can't pick it up today." Guy: "When does the tracking number say it arrived here?" Me: "Within the last hour" Guy: "No, we only do pickups for express packages" Me: "Is there any way at all I can pick this up? I have all the proper identification and I know it hasn't been loaded on to a different truck yet because it just arrived here under an hour ago" Guy: "No." I left the office empty handed knowing my sister's gift was going to go bad and there was nothing I could do about it all because the guy didn't want to look for the package. This was one of the worst customer service experiences I've ever had.

I can't believe those low star reviews! I find it to be the best PO around, and I've used many…read more This staff is always prompt, efficient and friendly.

Worst postal office I have ever encountered. There can be some that mess up occasionally on one…read morething. This post office makes sure they don't care about many factors. First - was when we moved into our home and continually for 3 years had received mail from several individuals that didn't reside there for at least 5 years. The house was flipped -- so there were 2 years the flipper had it prior to us. If you called them, wrote a complaint or emailed them personally, you would get "sorry, this won't happen again", but it always did. Evidently looking at names is too arduous for their postal carriers. Secondly: the issue with their carriers excuses of utilizing the code "no access point/entry". This means that evidently they can't find your home, so they just throw in that code, so you think it means they can not access your doors, but that is a lie, which is what the employees here I find do a lot. This occurred 2 times while our box was directly across the street from us. Tom Rockwell - their postmaster lies as per usual and will tell you "that will not happen again." It was a sub he says. They should not be utilizing that particular code, and that he understands how frustrating it is not to get packages delivered when you expect them--especially if you are paying for expedited shipping. Then their was an issue with a minor stealing our packages- so we asked to have them move the box. Tom and Toni Donato who also works Attleboro Falls where the mail gets sorted for North Attleboro PO said they would send letters to the house we were moving it away from-to keep the post up, and to the home it would be going in front of. They never did that- as my husband asked for copies of those letters and so did I. Another lie. So then we get letters blasted on our mailbox from that home that we had no right moving the box to their property --when CLEARLY we had to get permission from this PO. But when confronted with why they didn't send the letters notifying these houses as such, we were met with Tom telling us to go to the police as it is a civil matter, NO, you are the individual in charge that could have wrote those letters as promised informing the houses about the box move as they thought we just moved it on a whim without permission He couldn't be bothered, neither could Toni. Now recently we got mail from the same people we who were stealing our mail and now others mail, because as we were told "the subs" got confused which I guess means they can not look at names and numbers on mail and the boxes. And then we get the no delivery of packages on days (yet again now) they are expected because of the same excuse of they can't get access to our entrances -which Tom stated again should not have been used, but yet he is the man that tells you he is going to speak to the subs and make sure they all know how important it is to look at the numbers etc . He even blamed Amazon last time. Yet, I know this man lies a lot from past experiences with him saying one thing and doing another- so I already knew Amazon logistics department said they were lying to me. That once it is at their PO -they (Amazon) are done, anything after that is the POs responsibility. I even had their superior say to me "well we do Amazon a favor delivering on weekends." And as I said to HIM and TOM, they don't deliver on weekends (especially Sundays for free)...Amazon pays them for this service. Additionally they were trying to tell me that the sub wasn't familiar with delivering on Sundays, yet when I said "does he work for the USPS, I was met with a yes. Get an online virtual mailbox and have your actual packages delivered to your job or family if you live in this town. This place is horrible in customer service and delivery of your mail.

I LOVE my local Rumford post office ! They're always friendly and willing to help! Cathy & Ted are…read morethe best & always smiling !

This morning I stopped at the Rumford, RI post office and saw through the window that the young,…read morebearded postal worker at the counter was NOT wearing a mask. I did not go in and drove to the Seekonk post office, where the postal worker cared enough about the public he is serving to wear a mask. I thanked him. What is wrong with Rumford and the quality control and proper Covid-19 protocol? I was discussed.

George is the Best! Call him this morning, Hey George I need…read moreyour help, no problem stop by. First thing he asked "YOU WANT A CUP COFFEE" Thanks George, couldn't have all my paperwork by Monday, without you! You're The Best! Thanks Again Georgia

Somehow I stumbled across them. I'm not sure if I was online or from a flyer in mail. We had a box…read more& an envelope to send out and I wasn't sure of the best way to do so meaning price and lead time. Told hubby I wanted to bring them there so I could talk to someone and weigh my options. I was SO glad I did! The owner was extremely helpful. He showed us our options & prices. Suggested the best way to send the envelope since it had some important info in it. When we left we were very pleased with the service & definitely plan on going there for our shipping needs in the future! Oh!! and they also sell packing supplies and have a kind of gift shop too! If you're in the area and the south attleboro post office is wicked busy or closed I suggest you go a little more south & check them out