Horrible customer service!! Rude to the core. Packages arrive days late with no real explanation as…read moreto why. Horrible service. Do yourself a favor and use fedex or ups. USPS is out of date with reality. ZERO STARS.

I wish we have 0 star to rate this post office, the personal are so rude and don't like to help us,…read morewe paid for the service, please hire better personal

Hey, if you gotta go to the post office for something, this is one of the best locations that…read moreprobably exist in the whole USA. Built in 1986 under the Reagan administration, the facility is still very, very nice and clean When you go in to the retail area and go to the counter, they are very easy to work with and will explain to you what the cost is for the type of mail service that you need or shipping options The only issue that we've ever had is somehow thieves have figured out how to grab stuff out of the outside blue mailboxes so I always walk my items into the main lobby and put them directly into the slot through the door to ensure that they're inside where the cameras are watching for any thieves It's mega convenient for me from my house and I usually am driving past there on my travels and errands It's part of what I like about living in Arlington

This post office is great. Super helpful and willing to go the extra mile. Sometimes the line is…read morelong, but that's to be expected with any post office. No complaints it's a post office do what you gotta do and leave.

Two guys behind the counter. One of which is obviously the manager. Acts put out and speaks…read morecondescendingly to me every time I'm in. So put out by customers. The other kid seems like he's learned to put up with him. If you've ever seen the Simpsons this guy is the ponytail guy that runs the comic book store. Spot on !

Great service! Appreciate the help of an unusual request! Very helpful! Pricing was very…read morereasonable! Holly Kell

It's been so long since I've left a review of this spot. You guys... this is a US Post Office like…read moreany other. Actually, I would argue that it's larger and has more parking and employees on deck than the average post office, but I suppose I've only been to so many in my life. I can't think of a time when I had to wait longer than a few minutes to be attended to, so no major complaints from me!!

My wife and I were getting our passports with our female daughter (not even one-year-old); the…read morewoman helping us was very professional and made the experience seamless. However, two male workers were graphically and descriptively describing women in a very sexual nature, saying things like, "Back in my day, I would've taken advantage of that young body regardless of how old she was." It made my wife uncomfortable, so she had to step out. Meanwhile, I didn't want to cause a scene with my daughter and just wanted to be gone from this location. One of the men was a significantly older white man, and the other was African American-looking in his late 40s. I recommend never going inside unless you want to potentially experience hearing or being treated to inappropriate and unprofessional behavior.

Conveniently located near the campus, banks, and shopping areas, this is where I always post up…read more There are the usual blue mail parcel bins outside, and you can park on the perpendicular side to get all your retail needs done. They do everything from passports to media mail. So far, everything I've sent through here has been delivered in a timely fashion, and that is all that matters. Sometimes, the workers will scan and ship out things a day later, but it does go through. I recommend if you have a big or expensive item to send off, get you a receipt!

I have used this post office for many decades. The postal service has always struggled with…read moreemployees, but the past several years have been in a steep decline. Counter help is slow and inefficient. The 'service windowz' is ridiculous and their posted hours mean little. Even my local postal carrier can't be bothered to put things in my home mailbox. Several times in the past two weeks, I've had late Amazon deliveries because packages were delayed in transit per tracking. This is AFTER they've been tracked into this post office. Last week, Amazon tracking said delivery was attempted but unsuccessful and the package was being held for me downtown. The next morning, we went to retrieve it and they didn't have it. This has happened before and they never leave a slip in my mailbox.

These ladies are the absolute sweetest. My husband dropped off a package I was returning to Apple…read moreand we lost the receipt. Apple was saying they didn't receive the package and were saying they were going to charge me $1,300 and I was freaking out. Called the store and the lady was so nice to look at everything she could to help me. I will definitely use this company for all my shipping and packing needs in the future. Excellent customer service.

Save your money and time. Very rude, bad attitude and poor service. Had issues receiving signed…read morecertified letter, owner didn't follow up and was very annoyed. Will never return

Love our local post office! It has plenty of parking, their hours work well, the counter staff are…read morenice and our mail delivery person is always friendly. They're not perfect (our recent "mail hold" wasn't held, the mail was delivered) but in general- we have positive experiences in the 4 years we have lived in town

Ridiculously fast and friendly this time for our passport appointment. It wasn't that way when we…read morelast renewed our kiddo's passport a few years ago, but today, Roy got us in and out Ahead of schedule. Plus he gave our girls little treats like it was Halloween morning!

Went to drop off an Amazon return it was around 5 o'clock crazy busy time tons of people bringing…read morein items to ship My cell phone reception would not work. I couldn't get logged into the Guest Wi-Fi. One of the associates went above and beyond with four class customer service and pulled out her own iPhone hotspot Ted it to mine and I was able to pull up the Amazon app lightning quick found my QR code for the return and it was printing out within a second Amazing she did the whole time with a smile on her face and patience in her heart Ironic, I was trying to use my reading glasses and figure out the apps on my phone while I was returning reading glasses

Good to know that all the employees at this location are rude and more focus on drama than their…read morecustomer's need. As soon as I walked in to notarize one piece of paper all the drama get started. So this employee named Cesar, employee # 235809 helped me out. He even printed out my receipt "STD Pack Service" on it . This location will lie on receipt too. So make sure you check. He thinks that I won't notice and probably won't write a review on yelp.

Horrible manager at this location. Teejay (doesn't provide last name which is inappropriate) worst…read morecustomer service I have seen which is a shame because the other workers seem amazing. This location no longer delivers to the door apparently and will keep packages for you to then come in and pick up. My door is less than 100 feet from my allotted mail box in my community and randomly after two years packages will now not be delivered? When asked about this change Teejay informed me it was due to Covid precaution. Claiming a Covid precaution in 2023 after not implementing it during the actual pandemic seems extremely fishy. Or a blatant lie. I understand the Christmas rush and the amount of packages but that does not excuse you to make up rules so that your delivery times look better than they are. TAKE MAIL BOXES TO THE DOOOOOOOOOOR TEEJAY is horrible. I'm sorry to the rest of the staff and workers for having to put up with him. Thank you the rest of you for all the work you do.

This postal office has now lost multiple "money" related items being sent to me, and OFFICIALLY as…read moreof today, the mailbox had either been lock-picked, or open by someone else with a key (the only people being the USPS at this location) and ALL mail taken out of the box. Prescriptions, Credit Cards, you name it -- they definitely stepped away with a few more items than I'd have liked. Watch this location, and if you can, send your mail to Las Colinas or one of the other locations.