First off this branch closes at 4:30 which is hard for a working person to get in to on time. Then…read morewhen I can not it still doesn't help as their supply rack is completely empty. Not to mention the multiple times that they have messed up delivering and re-delivering mail that has been on hold. One time mixing it up with our neighbors that were also out of town. Typically ran branch of our "government"!!! **** they don't even deserve the one star.

Post office delivered package with $200+ worth in clothing to wrong household. THIS HAS HAPPENED…read moreMANY TIMES. Was told on Thursday this would be taken care of by Monday. It is now the following Thursday and nobody has called to update about missing package. Should hire people with common sense and good customer service. Shouldn't be leaving packages at wrong household. Lady who I spoke with over the phone stated there was nothing they could do to resolve this issue and seemed defensive as to why I was calling for updates/ complain. 0/10 customer service

there's no place for ZERO or Negative Stars The people who…read morework in the back and the letter carriers are complete and total IDIOTS. They are incompetent at their jobs and downright lazy. Last Saturday I scanned out a package at self serve kiosk then handed it to worker in the back. It sat 4 days before it updated to be shipped. For the 3rd time in as many weeks I have been expecting a package to be delivered, Tracking says delivered in/to mailbox, but it's not there and doesn't show up for 3-4 days later. The people working the front counter are always pleasant to deal with

I'm sorry for what Nora M. encountered but my experience today was most pleasant. I needed some…read morepostcard stamps for my "Don't Mess With Texas" postcards and the clerk who helped me was pleasant and efficient. Once complete, they went into the mail slot and they're on the way. This post office has one of those automated machines that can weight and price your mail and then sell you the right postage. That's an awesome service when you need to get stuff done after the window hours are closed. [Review 16046 overall - 232 in Texas - 1551 of 2021.]

I've never left a review for a post office before but I was blown away by the staff here. There…read morewere 3 men, Troy was helping me, and he made my day. I could have waited in line all day and been perfectly happy. Troy and the other guys were so welcoming to everyone and called people by first name and I left in a better mood, as odd as that may sound. Great job and thank you Troy!

This is a small post office that treats you like family when you come in, never a complaint with…read morethe customer service you receive when you show up. Today was nothing different, I came in before the crowd. In and out! Just the way I like it.

Zero lines, still managed to wait 30 minutes wherever the employees are. In the back laughing . Pay…read moremore attention to the people that pay your salary.

seems like I won't be the only one giving a bad review. Clerk number 25 seems to have an attitude…read moreproblem and wants to argue with parent right in front of a child. The manager was standing right next to her didn't say a work or anything when is it OK to disrespect a customer right in front of their children and how is it all right to allow an employee to talk to a customer like that. I would give this place a negative thousand stars because of that one individual that seems to have multiple reviews on here and nobody seems to get rid of her .

Martha was amazing and very informative. She Answered all my questions. I couldn't be more excited…read more Highly recommend this post office. If you are going for a passport as a walk in, get there by 9 AM or make an appointment

A four star review for a Post Office,.... yes, this is a good place. Lots of PO Boxes for those…read morethat need them. Lots of supplies. I've been several times and have yet to wait very long. Usually well staffed. For the staff, they are friendly when you converse with them as people, and not employee's. They deal with a lot, it's always nice to get a smile from them when you ask about their day or just make some small talk that's not about work. It really makes the experience better for both of us. Place is big. Always clean. Staff is very helpful.

Ridiculously fast and friendly this time for our passport appointment. It wasn't that way when we…read morelast renewed our kiddo's passport a few years ago, but today, Roy got us in and out Ahead of schedule. Plus he gave our girls little treats like it was Halloween morning!

If I could, I would give this place a -100. Missing mail, the delivery woman saying don't pay…read moreattention to informed delivery because you can't count on that, to packages missing, to notifications saying I have a package at a locker then turns out it wasn't mine but I am supposed to believe they delivered some other package that's missing is not their fault? What gives? Do they know how to sort mail, or is it the delivery people who don't know how to close a mailbox as I watch them drive away not closing it and someone takes it? Went in person to research the package in a locker waiting 15 minutes to come to the "special door" then another 30 for the lady to forget she was supposed to be helping me. "Oh, I forgot about you." or "That informed delivery sure has made my life hard," is just some of the things I hear out of this location. Where is DOGE when you need it? lol Do we need informed delivery or just another scam? Shame Shame. Do postal workers still have to take tests like they did way back? lol If not, bring that back for some basic skills. This PO makes me want to move from Mansfield but dang I really love Mansfield. Darn shame. After the locker incident, I went outside and a lady stopped me to tell me she has to file another complaint with the postmaster they can't seem to delivery her mail. The neighbors gather on the street sometimes to trade off mail. Gave me all the info I needed. I put it off because of the holidays and forgot. But after missing yesterday's mail and receiving today's mail while comparing it to informed delivery, I am going to follow through. This place makes me forget I who I am and I act a fool talking to them. Lord have mercy...

Hi Everyone, I am…read moresad to say I've become somewhat well known in the Godley post office. I moved to the area about three months ago. I forwarded my mail online before I moved and I'm sad to say the USPS has yet to figure out how to forward my mail! The ladies in the Godley post office see me every week when I stop in to inquire about where my mail is. Every week they are kind and do everything they can do to find it for me. If they were not so nice and accommodating, this review would be a solid one star review. Thanks for the help ladies. Maybe someday you will even find my three months of missing mail... Jim

In December 2022 I shipped a box from this post office with 12 items. Only 1 item was in the box…read morewhen my son received it. On May 11, 2023 I received notice that an item was placed in a parcel locker. It was not and I did not receive the item. Today May 13, 2023 I received notice of another item that was reported placed in a parcel locker. Again, no item was received. The numbers on the mail boxes are clearly marked and this is just sloppy handling and inexcusable by the post office.