Love our local post office! It has plenty of parking, their hours work well, the counter staff are…read morenice and our mail delivery person is always friendly. They're not perfect (our recent "mail hold" wasn't held, the mail was delivered) but in general- we have positive experiences in the 4 years we have lived in town

Ridiculously fast and friendly this time for our passport appointment. It wasn't that way when we…read morelast renewed our kiddo's passport a few years ago, but today, Roy got us in and out Ahead of schedule. Plus he gave our girls little treats like it was Halloween morning!

seems like I won't be the only one giving a bad review. Clerk number 25 seems to have an attitude…read moreproblem and wants to argue with parent right in front of a child. The manager was standing right next to her didn't say a work or anything when is it OK to disrespect a customer right in front of their children and how is it all right to allow an employee to talk to a customer like that. I would give this place a negative thousand stars because of that one individual that seems to have multiple reviews on here and nobody seems to get rid of her .

Martha was amazing and very informative. She Answered all my questions. I couldn't be more excited…read more Highly recommend this post office. If you are going for a passport as a walk in, get there by 9 AM or make an appointment

I have no idea why, but someone reported this office was closed. Like I said, I have NO idea why. I…read morecan tell you that they are NOT closed, they are definitely OPEN FOR BUSINESS.

First off this branch closes at 4:30 which is hard for a working person to get in to on time. Then…read morewhen I can not it still doesn't help as their supply rack is completely empty. Not to mention the multiple times that they have messed up delivering and re-delivering mail that has been on hold. One time mixing it up with our neighbors that were also out of town. Typically ran branch of our "government"!!! **** they don't even deserve the one star.

Post office delivered package with $200+ worth in clothing to wrong household. THIS HAS HAPPENED…read moreMANY TIMES. Was told on Thursday this would be taken care of by Monday. It is now the following Thursday and nobody has called to update about missing package. Should hire people with common sense and good customer service. Shouldn't be leaving packages at wrong household. Lady who I spoke with over the phone stated there was nothing they could do to resolve this issue and seemed defensive as to why I was calling for updates/ complain. 0/10 customer service

I really love our local post office. The staff here is very friendly and aim to please. I like…read morethat it offers all types of services like selling greeting cards, gift cards, mailing supplies, decorative and regular boxes, things to make ones visit there a nice one. It is a very busy post office but people get tended to in a timely and professional matter. The customers are cordial to one another as well. They hold the doors open for one another.

This is the 2nd time I have requested a hold mail in person with a form filled out, which has not…read morebeen done. We are in Europe and requested the hold mail, my sister checked on our house and informed me that our mail was jam packed with mail. I'm not happy!​

You have to purchase tape for a simple package per Deann "if we provided tape for everyone we…read morewouldn't make any money!" I said how about common courtesy? Nope? She said I could go to another post office... thanks Deann I will USPS is ridiculous at that office and rude AF on Altmesa

I've never left a review for a post office before but I was blown away by the staff here. There…read morewere 3 men, Troy was helping me, and he made my day. I could have waited in line all day and been perfectly happy. Troy and the other guys were so welcoming to everyone and called people by first name and I left in a better mood, as odd as that may sound. Great job and thank you Troy!

Horrible customer service!! Rude to the core. Packages arrive days late with no real explanation as…read moreto why. Horrible service. Do yourself a favor and use fedex or ups. USPS is out of date with reality. ZERO STARS.

I wish we have 0 star to rate this post office, the personal are so rude and don't like to help us,…read morewe paid for the service, please hire better personal

On two separate occasions this year I have filled out and turned in the form to hold my mail and…read moreturned in the form to a clerk at the post office in Waxahachie on both occasions I have gotten back and found that my mail has been delivered I had prescription medication dropped off at my house most of which was in my yard don't we have a box at the CBU that is for large mail The overall experience is just horrible.

The individual in charge at the Waxahachie Post Office needs to be fired or resign I don't…read moreunderstand how hard it is to deliver mail my neighbors deliver my mail better than the mailman or mail lady how incompetent can you be the numbers are on the front of my house big bold next to the door and still my packages get delivered to my neighbor and no excuse for the mail box it's labeled to USPS Post Master standards and regulations.

For coming with the after work crowd the week before Christmas I'm actually impressed. They were…read morefast, friendly, and effective. I was pleasantly impressed. The post office is my favorite to get to, easy parking lot, clean, organized and nice staff members.

Where shall i start...i order a lot of products on line, a majority are delivered via USPS,…read moreunfortunately we don't get to pick the PO that services our residence. I've had 6 or more packages mysteriously go missing after arriving at this facility in a span of 6-9 months. I've made many trips up there to speak with the supervisor, he allegedly tracked them on a gps that showed they were being delivered but to no avail i never received them, so i had to go through the hassel of disputes with my bank and merchants to recup my money, meanwhile someone is enjoying free products. Well it happened again 9/17, tracking showed arrived at facility 7am, delayed but still in transit...today is 9/23 mind you i live 15-20 minutes from this post office, there is absolutely no reason it would take a week and still be in transit. So i call the facility and the phone just rings until it disconnects, i call the toll free number and at least they answer and offer to initiate a claim but it's fruitless as well, nothing ever comes from the claims. Unfortunately i will have to count this as a loss as well, and i agree with all the other negative reviews about this location. There seems to be no oversight, the environment is laxed, the customer service is poor, the ladies at the counters are always gossiping while a line of customers waiting for assistance and i also agree the packages are being stolen but who can prove it. It happens a lot of these facilities at the customers expense. I hope they shut this one down! Unfortunately i had to select a star in order to post but it would be a negative star for me.