These ladies are the absolute sweetest. My husband dropped off a package I was returning to Apple…read moreand we lost the receipt. Apple was saying they didn't receive the package and were saying they were going to charge me $1,300 and I was freaking out. Called the store and the lady was so nice to look at everything she could to help me. I will definitely use this company for all my shipping and packing needs in the future. Excellent customer service.

Save your money and time. Very rude, bad attitude and poor service. Had issues receiving signed…read morecertified letter, owner didn't follow up and was very annoyed. Will never return

Horrible manager at this location. Teejay (doesn't provide last name which is inappropriate) worst…read morecustomer service I have seen which is a shame because the other workers seem amazing. This location no longer delivers to the door apparently and will keep packages for you to then come in and pick up. My door is less than 100 feet from my allotted mail box in my community and randomly after two years packages will now not be delivered? When asked about this change Teejay informed me it was due to Covid precaution. Claiming a Covid precaution in 2023 after not implementing it during the actual pandemic seems extremely fishy. Or a blatant lie. I understand the Christmas rush and the amount of packages but that does not excuse you to make up rules so that your delivery times look better than they are. TAKE MAIL BOXES TO THE DOOOOOOOOOOR TEEJAY is horrible. I'm sorry to the rest of the staff and workers for having to put up with him. Thank you the rest of you for all the work you do.

It's a post office! The most important thing to me at any post office is that it's run efficiently,…read morethe line moves quickly, and the customer service is friendly. This place hits all the marks and its nice and clean inside. I really can't complain. If at all possible, try to come earlier in the day rather than in the evening on the weekdays -- that's when it's the most crowded. I was able to get in, send a little package to my grandma, buy stamps, and get out all in about 10-12 minutes with only a couple people ahead of me in line. :)

Hey, if you gotta go to the post office for something, this is one of the best locations that…read moreprobably exist in the whole USA. Built in 1986 under the Reagan administration, the facility is still very, very nice and clean When you go in to the retail area and go to the counter, they are very easy to work with and will explain to you what the cost is for the type of mail service that you need or shipping options The only issue that we've ever had is somehow thieves have figured out how to grab stuff out of the outside blue mailboxes so I always walk my items into the main lobby and put them directly into the slot through the door to ensure that they're inside where the cameras are watching for any thieves It's mega convenient for me from my house and I usually am driving past there on my travels and errands It's part of what I like about living in Arlington

This post office is great. Super helpful and willing to go the extra mile. Sometimes the line is…read morelong, but that's to be expected with any post office. No complaints it's a post office do what you gotta do and leave.

I wish we have 0 star to rate this post office, the personal are so rude and don't like to help us,…read morewe paid for the service, please hire better personal

I'm Natural Born, 12th Generation American Citizen dwelling in North…read moreTexas, Tarrant County, Texas, USA, and specifically in East Arlington, 76014. In my lifelong work, I have sampled much of our USA, comparing services and such as The USPS, I can truthfully declare that in 2025, my Region of Texas, has the absolute worst Mail Service I have encountered since 1955. My Phone Is 682-256-0164 and email is michaelpoliver7@gmail.com. Address is 605 Travis Court, #11-16. Within Two years, The My USPS had "Lost"Two Packages sent from Dallas, Texas V.A. Medical Center, valued at somewhere near $400, and with Glaucoma Meds. Never Delivered, as the so called daily mail of May 1st, 2nd and third! NADA, Nothing Received at The Jerry, 600 East Arkansas Lane. Zip 76014. The OFFICE, USPS Substation at 1301 E. Bartin Road. Arlington, does NOT Answer their Phone of 817-472-8201. I Quick Visit (Not Possible) Would show Often, Mostly Clients Waiting for SERVICE!!

It's been so long since I've left a review of this spot. You guys... this is a US Post Office like…read moreany other. Actually, I would argue that it's larger and has more parking and employees on deck than the average post office, but I suppose I've only been to so many in my life. I can't think of a time when I had to wait longer than a few minutes to be attended to, so no major complaints from me!!

My wife and I were getting our passports with our female daughter (not even one-year-old); the…read morewoman helping us was very professional and made the experience seamless. However, two male workers were graphically and descriptively describing women in a very sexual nature, saying things like, "Back in my day, I would've taken advantage of that young body regardless of how old she was." It made my wife uncomfortable, so she had to step out. Meanwhile, I didn't want to cause a scene with my daughter and just wanted to be gone from this location. One of the men was a significantly older white man, and the other was African American-looking in his late 40s. I recommend never going inside unless you want to potentially experience hearing or being treated to inappropriate and unprofessional behavior.

PO box loading does not occur daily, very concerned that we do not get our mail in a timely manner.read more

Update to my 7/18/25 review: Today I visited the Mansfield Post Office. What a difference! It was…read moreso pleasant, friendly & helpful. I was in a long line for counter service with same 2 packages. A lady came out from the back with a scanner ready to help anyone she could. Scanned both my packages in 5 seconds & I was on my way. Highly recommend the Mansfield Post Office! The Arlington Tate office on SW Green Oaks needs to learn from them on how to provide great customer service.

Usually I wouldn't take the time to rate a post office, but following among the most deft customer…read morehandling I have seen in years, I would be remiss in not stating the qualities of such a group of quality individuals. The post office is always a hot bed for the odd and disgruntled, two quantities which ill fit with a procedure driven institution like the post office. On 7/6/2013, at 11:30 one such postal customer had a significant blowout! The staff reacted with calm, cool efficiency, and did not fall into the traps laid by this individual. They were significantly understaffed, supervisor missing, and were each handling more than two people at a time. Each time I have used this location, they work hard, talk to customers as if they are real people! They don't just say "NEXT", but actually try to be helpful!!

Good chain with great service and always on point! I would recommend them over any other Mail…read moreService provider.

For coming with the after work crowd the week before Christmas I'm actually impressed. They were…read morefast, friendly, and effective. I was pleasantly impressed. The post office is my favorite to get to, easy parking lot, clean, organized and nice staff members.

AVOID, AVOID AVOID AT ALL COSTS!!!…read more If I were you, I would NEVER use this post office for anything!!! If you like your packages stolen when dropping them off there, then go ahead and use them. I dropped off a prepaid package to sell my cell phone to Gazelle and it was stolen, it was never scanned into the system, it just dropped off the face of the planet, and do you think I am going to receive compensation from the post office? NOPE!! They gave me some consumer affairs number to call and start my complaint, but when you call that number, no one answers. You as a consumer are FARKED!! Plain and simple!! Thieves run that post office.

If there would be a minus, i would give 5 minuses…read more.. First, how come there is never anyone actually apearing to be working? It is shut down so you cant buy stamps or mail stuff out. But the warehouse is open, i guess, since I hear music. But noone ever answers the door when you ring the bell, or bang against it. Plus they are open from 9 to 5 with 1 !!!!!!!!!!!!!!!!!!!!! hour lunch break from 1pm to 2pm. I wished I could work those hours! Then the USPS changed stuff, so our office mail does not get mailed PRIOR to 5pm, 5pm is when BUSINESSES usually close you federal people! UGH i just want my stupid package. I so had it with the USPS, I will not send stuff by mail anymore nore do anything with USPS ever again. No wonder it is going belly up.

This is my favorite post office location. It is small, and it closes from 1pm to 2pm for lunch…read more This fact is clearly posted. Teresa is the counter clerk. She is very helpful, friendly, responsive and she even remembers my name and addresses me by it when I enter the door. Best customer serve ever!!

Would be great if the ladies working on 2/22 would stop gossiping and giggling and actually take…read morecare of your customers. No one wants to wait in line while the employees ignore the customers.

5 stars because Postal Workers are amazing…read more This location didn't sync up with Apple Maps exactly correct and it tried to tell me I arrived when I was just a bit away at the bank on the corner of the road. Turn right when you see the Comerica Bank at L Don Dodson Drive and I recommend going slowly because the entrance is directly after for the parking lot and a different drive in a few feet after for the vehicle drop box. This location DOES NOT have a self service kiosk and they DO NOT have 'Flat Rate,' 'Priority Mail,' or 'Express' boxes, but they did have one 'Priority Mail' and a handful of 'Express' letter sized envelopes available. The lobby is open as most are for customers to access their P.O. Boxes after hours and there is a drop box for packages. Adding photos of lobby hours, outside collection drop as viewed from the lobby, and a map of location. Meh.