Independently owned and the women working here are so kind and helpful if needed. I always see…read morepostal centers and post offices with such low review ratings, and have to imagine they're written by stressed out people in a big hurry for something. This shop has everything you need, it's clean and organized, and what they do and do not handle is made very clear. Very pleasant experience over all each time I've been here, and that's coming from a procrastinator who's often in a rush!

These ladies are the absolute sweetest. My husband dropped off a package I was returning to Apple…read moreand we lost the receipt. Apple was saying they didn't receive the package and were saying they were going to charge me $1,300 and I was freaking out. Called the store and the lady was so nice to look at everything she could to help me. I will definitely use this company for all my shipping and packing needs in the future. Excellent customer service.

It's a post office! The most important thing to me at any post office is that it's run efficiently,…read morethe line moves quickly, and the customer service is friendly. This place hits all the marks and its nice and clean inside. I really can't complain. If at all possible, try to come earlier in the day rather than in the evening on the weekdays -- that's when it's the most crowded. I was able to get in, send a little package to my grandma, buy stamps, and get out all in about 10-12 minutes with only a couple people ahead of me in line. :)

Horrible manager at this location. Teejay (doesn't provide last name which is inappropriate) worst…read morecustomer service I have seen which is a shame because the other workers seem amazing. This location no longer delivers to the door apparently and will keep packages for you to then come in and pick up. My door is less than 100 feet from my allotted mail box in my community and randomly after two years packages will now not be delivered? When asked about this change Teejay informed me it was due to Covid precaution. Claiming a Covid precaution in 2023 after not implementing it during the actual pandemic seems extremely fishy. Or a blatant lie. I understand the Christmas rush and the amount of packages but that does not excuse you to make up rules so that your delivery times look better than they are. TAKE MAIL BOXES TO THE DOOOOOOOOOOR TEEJAY is horrible. I'm sorry to the rest of the staff and workers for having to put up with him. Thank you the rest of you for all the work you do.

Hey, if you gotta go to the post office for something, this is one of the best locations that…read moreprobably exist in the whole USA. Built in 1986 under the Reagan administration, the facility is still very, very nice and clean When you go in to the retail area and go to the counter, they are very easy to work with and will explain to you what the cost is for the type of mail service that you need or shipping options The only issue that we've ever had is somehow thieves have figured out how to grab stuff out of the outside blue mailboxes so I always walk my items into the main lobby and put them directly into the slot through the door to ensure that they're inside where the cameras are watching for any thieves It's mega convenient for me from my house and I usually am driving past there on my travels and errands It's part of what I like about living in Arlington

This post office is great. Super helpful and willing to go the extra mile. Sometimes the line is…read morelong, but that's to be expected with any post office. No complaints it's a post office do what you gotta do and leave.

So it's a Post Office, eh? So my only issue here would be the occasional long lines. I've been…read morehere three times, once- short line/ short wait. The second trip was a bit longer but the service was friendly. The third time I used the self service kiosk and found it easy. The self serve kiosk has been up every time I've gone, which I think is better than other offices I've lived near. So when I've gone, I have experienced varying wait times, but have always found the service here great. The USPS envelopes/ boxes can sometimes be out of stock, I was looking for a priority flat rate padded mailer, and they were out. I feel like this is pretty standard too. Parking lot is kind of an odd set up, but nothing unmanageable once you've seen it once.

Horrible customer service!! Rude to the core. Packages arrive days late with no real explanation as…read moreto why. Horrible service. Do yourself a favor and use fedex or ups. USPS is out of date with reality. ZERO STARS.

I am a new mailbox holder at this Arlington post office, and I really am happy as a clam. Located…read morejust a few minutes south of the 30 Freeway, there is a HUGE parking lot that greets you with tons of room to park, and get around, without feeling like cars are right on top of one another. As well, there are two decent sized entry's & exit' s depending on the direction of your travel. Nice right. Outside, the lot is very clean, with no debris or over grown weeds, lawns are neatly trimmed and pretty. Several trees provide well timed shade for warmer Texas days. Even with the postal service struggling financially, this location looks immaculate. Inside there are plenty of mailing supplies, with an automated weight and shipping center. Counters are clutter free, floors are clean. I feel like the love that goes into making this humble place pristine really shows and they take pride in it's appearance, which I greatly appreciate. I could not say any of these positive attributes about my former post office in Oak Cliff, sadly. Service has been very friendly for me. The female clerk who helped me open my po box several weeks ago was so kind and thorough, what a treat. I felt every bit of her respect and willingness to help, love it!! Doors are unlocked if you wish to come early mornings, late evenings, weekends, and holidays. It's a very quiet and safe neighborhood which in turn allows such flexible hours to pick up our mail and/or use additional postal services. If you are ever in the area, this post office can handle your needs and get you going pretty quickly to finish running other errands. All they need is a margarita machine and chair massages....oh yeah. ;)))

I went in to change my address & the younger woman that works there was extremely helpful & nice…read moreBUT the older lady sitting down next to her is either having a bad day & shouldn't have came to work or HATES HER JOB/LIFE! She was extremely rude & should not be working customer service AT ALL!

Haven't went to any US post office for years since almost no one uses snail mail anymore…read more Nevertheless I had a good experience with the gentleman that helped me mail my letter. He pointed out that I wrote the wrong zip code on the envelop, which I truly appreciated that he pointed out my mistake instead of shrugging his shoulders and letting my mail go into limbo. He was intimidating, but was professional and got my mail sent quickly. A certified piece of mail with a return receipt cost me around $6.55 If you don't like interacting with post office workers, then a kiosk is located near the entrance. The line to talk to a post office worker had yellow tape for the sake of the six feet social distancing, and the customers behind me were actually following COVID social distancing guidelines. Do note that this post office also gets busy thirty minutes before closing time.

PO box loading does not occur daily, very concerned that we do not get our mail in a timely manner.read more

Usually I wouldn't take the time to rate a post office, but following among the most deft customer…read morehandling I have seen in years, I would be remiss in not stating the qualities of such a group of quality individuals. The post office is always a hot bed for the odd and disgruntled, two quantities which ill fit with a procedure driven institution like the post office. On 7/6/2013, at 11:30 one such postal customer had a significant blowout! The staff reacted with calm, cool efficiency, and did not fall into the traps laid by this individual. They were significantly understaffed, supervisor missing, and were each handling more than two people at a time. Each time I have used this location, they work hard, talk to customers as if they are real people! They don't just say "NEXT", but actually try to be helpful!!

Good chain with great service and always on point! I would recommend them over any other Mail…read moreService provider.

For coming with the after work crowd the week before Christmas I'm actually impressed. They were…read morefast, friendly, and effective. I was pleasantly impressed. The post office is my favorite to get to, easy parking lot, clean, organized and nice staff members.

Where shall i start...i order a lot of products on line, a majority are delivered via USPS,…read moreunfortunately we don't get to pick the PO that services our residence. I've had 6 or more packages mysteriously go missing after arriving at this facility in a span of 6-9 months. I've made many trips up there to speak with the supervisor, he allegedly tracked them on a gps that showed they were being delivered but to no avail i never received them, so i had to go through the hassel of disputes with my bank and merchants to recup my money, meanwhile someone is enjoying free products. Well it happened again 9/17, tracking showed arrived at facility 7am, delayed but still in transit...today is 9/23 mind you i live 15-20 minutes from this post office, there is absolutely no reason it would take a week and still be in transit. So i call the facility and the phone just rings until it disconnects, i call the toll free number and at least they answer and offer to initiate a claim but it's fruitless as well, nothing ever comes from the claims. Unfortunately i will have to count this as a loss as well, and i agree with all the other negative reviews about this location. There seems to be no oversight, the environment is laxed, the customer service is poor, the ladies at the counters are always gossiping while a line of customers waiting for assistance and i also agree the packages are being stolen but who can prove it. It happens a lot of these facilities at the customers expense. I hope they shut this one down! Unfortunately i had to select a star in order to post but it would be a negative star for me.

If there would be a minus, i would give 5 minuses…read more.. First, how come there is never anyone actually apearing to be working? It is shut down so you cant buy stamps or mail stuff out. But the warehouse is open, i guess, since I hear music. But noone ever answers the door when you ring the bell, or bang against it. Plus they are open from 9 to 5 with 1 !!!!!!!!!!!!!!!!!!!!! hour lunch break from 1pm to 2pm. I wished I could work those hours! Then the USPS changed stuff, so our office mail does not get mailed PRIOR to 5pm, 5pm is when BUSINESSES usually close you federal people! UGH i just want my stupid package. I so had it with the USPS, I will not send stuff by mail anymore nore do anything with USPS ever again. No wonder it is going belly up.

This is my favorite post office location. It is small, and it closes from 1pm to 2pm for lunch…read more This fact is clearly posted. Teresa is the counter clerk. She is very helpful, friendly, responsive and she even remembers my name and addresses me by it when I enter the door. Best customer serve ever!!

absolutely the nicest workers there! thanks!…read more i enjoy coming in! friendly, funny, courteous and efficient

The lady that works in evening on Thursday the 28th is absolutely the laziest and most un helpful…read moreemployee ! Can't believe she represents a postal employee what a shame