It's a post office! The most important thing to me at any post office is that it's run efficiently,…read morethe line moves quickly, and the customer service is friendly. This place hits all the marks and its nice and clean inside. I really can't complain. If at all possible, try to come earlier in the day rather than in the evening on the weekdays -- that's when it's the most crowded. I was able to get in, send a little package to my grandma, buy stamps, and get out all in about 10-12 minutes with only a couple people ahead of me in line. :)

Horrible manager at this location. Teejay (doesn't provide last name which is inappropriate) worst…read morecustomer service I have seen which is a shame because the other workers seem amazing. This location no longer delivers to the door apparently and will keep packages for you to then come in and pick up. My door is less than 100 feet from my allotted mail box in my community and randomly after two years packages will now not be delivered? When asked about this change Teejay informed me it was due to Covid precaution. Claiming a Covid precaution in 2023 after not implementing it during the actual pandemic seems extremely fishy. Or a blatant lie. I understand the Christmas rush and the amount of packages but that does not excuse you to make up rules so that your delivery times look better than they are. TAKE MAIL BOXES TO THE DOOOOOOOOOOR TEEJAY is horrible. I'm sorry to the rest of the staff and workers for having to put up with him. Thank you the rest of you for all the work you do.

Independently owned and the women working here are so kind and helpful if needed. I always see…read morepostal centers and post offices with such low review ratings, and have to imagine they're written by stressed out people in a big hurry for something. This shop has everything you need, it's clean and organized, and what they do and do not handle is made very clear. Very pleasant experience over all each time I've been here, and that's coming from a procrastinator who's often in a rush!

These ladies are the absolute sweetest. My husband dropped off a package I was returning to Apple…read moreand we lost the receipt. Apple was saying they didn't receive the package and were saying they were going to charge me $1,300 and I was freaking out. Called the store and the lady was so nice to look at everything she could to help me. I will definitely use this company for all my shipping and packing needs in the future. Excellent customer service.

Usually I wouldn't take the time to rate a post office, but following among the most deft customer…read morehandling I have seen in years, I would be remiss in not stating the qualities of such a group of quality individuals. The post office is always a hot bed for the odd and disgruntled, two quantities which ill fit with a procedure driven institution like the post office. On 7/6/2013, at 11:30 one such postal customer had a significant blowout! The staff reacted with calm, cool efficiency, and did not fall into the traps laid by this individual. They were significantly understaffed, supervisor missing, and were each handling more than two people at a time. Each time I have used this location, they work hard, talk to customers as if they are real people! They don't just say "NEXT", but actually try to be helpful!!

Good chain with great service and always on point! I would recommend them over any other Mail…read moreService provider.

Conveniently located near the campus, banks, and shopping areas, this is where I always post up…read more There are the usual blue mail parcel bins outside, and you can park on the perpendicular side to get all your retail needs done. They do everything from passports to media mail. So far, everything I've sent through here has been delivered in a timely fashion, and that is all that matters. Sometimes, the workers will scan and ship out things a day later, but it does go through. I recommend if you have a big or expensive item to send off, get you a receipt!

I have used this post office for many decades. The postal service has always struggled with…read moreemployees, but the past several years have been in a steep decline. Counter help is slow and inefficient. The 'service windowz' is ridiculous and their posted hours mean little. Even my local postal carrier can't be bothered to put things in my home mailbox. Several times in the past two weeks, I've had late Amazon deliveries because packages were delayed in transit per tracking. This is AFTER they've been tracked into this post office. Last week, Amazon tracking said delivery was attempted but unsuccessful and the package was being held for me downtown. The next morning, we went to retrieve it and they didn't have it. This has happened before and they never leave a slip in my mailbox.

As soon as I say something nice I get a letter sent back I mailed to a friend a month ago…read more...RIDICULOUS!!!

This is probably my favorite post office in Irving. I do fancy a self-service kiosk, but that's…read moreokay...they've got plenty of people working here and the lines move quickly. Not to mention, they're also open on Saturdays, when I frequent most...woot woot! They have a desk in the foyer that I like to use to get my stuff together before heading to the line. I feel comfy here and that's swell. The post office workers know what they're doing (even when I don't) and that is helpful, because they save me money.

absolutely the nicest workers there! thanks!…read more i enjoy coming in! friendly, funny, courteous and efficient

The lady that works in evening on Thursday the 28th is absolutely the laziest and most un helpful…read moreemployee ! Can't believe she represents a postal employee what a shame

I needed to drop off a parcel using a QR code. Once I arrived, I found plenty of free parking, but…read morethe best part was the super convenient self-service system. I could see a line as I walked in, but just after entering, there was a blue locker-looking machine where I could scan my QR code. The system printed the shipping label for me to attach to my parcel, and then I was able to drop it off right there and then. I simply followed the prompts, selected the parcel size, and one of the available lockers opened automatically to accommodate it. Dropped off, done, and out the door! I was in and out in less than three minutes. No waiting in line, no fuss, no unnecessary interaction -- just a super efficient and straightforward process.

I have a USPS account, but it wouldn't allow me to place a letter in the address where my friend…read moresays there's one. I went in to pay for the package and ask the question of how to write the label online. While waiting in line, I've noticed all the notes on the pixie glass from this worker's station. I mentioned to Marcus that he's so loved and I think he appreciated the compliment. As I was waiting in line, Marcus worked on two customers at a time. When one was finishing up, he asked the next customer to come up. He works very efficiently and fast! I asked Marcus how to write my friend's address next time. He was able to answer it and I'm glad I asked so I can avoid the lines next time. Thanks, Marcus!

I am a new mailbox holder at this Arlington post office, and I really am happy as a clam. Located…read morejust a few minutes south of the 30 Freeway, there is a HUGE parking lot that greets you with tons of room to park, and get around, without feeling like cars are right on top of one another. As well, there are two decent sized entry's & exit' s depending on the direction of your travel. Nice right. Outside, the lot is very clean, with no debris or over grown weeds, lawns are neatly trimmed and pretty. Several trees provide well timed shade for warmer Texas days. Even with the postal service struggling financially, this location looks immaculate. Inside there are plenty of mailing supplies, with an automated weight and shipping center. Counters are clutter free, floors are clean. I feel like the love that goes into making this humble place pristine really shows and they take pride in it's appearance, which I greatly appreciate. I could not say any of these positive attributes about my former post office in Oak Cliff, sadly. Service has been very friendly for me. The female clerk who helped me open my po box several weeks ago was so kind and thorough, what a treat. I felt every bit of her respect and willingness to help, love it!! Doors are unlocked if you wish to come early mornings, late evenings, weekends, and holidays. It's a very quiet and safe neighborhood which in turn allows such flexible hours to pick up our mail and/or use additional postal services. If you are ever in the area, this post office can handle your needs and get you going pretty quickly to finish running other errands. All they need is a margarita machine and chair massages....oh yeah. ;)))

I went in to change my address & the younger woman that works there was extremely helpful & nice…read moreBUT the older lady sitting down next to her is either having a bad day & shouldn't have came to work or HATES HER JOB/LIFE! She was extremely rude & should not be working customer service AT ALL!

Hey, if you gotta go to the post office for something, this is one of the best locations that…read moreprobably exist in the whole USA. Built in 1986 under the Reagan administration, the facility is still very, very nice and clean When you go in to the retail area and go to the counter, they are very easy to work with and will explain to you what the cost is for the type of mail service that you need or shipping options The only issue that we've ever had is somehow thieves have figured out how to grab stuff out of the outside blue mailboxes so I always walk my items into the main lobby and put them directly into the slot through the door to ensure that they're inside where the cameras are watching for any thieves It's mega convenient for me from my house and I usually am driving past there on my travels and errands It's part of what I like about living in Arlington

This post office is great. Super helpful and willing to go the extra mile. Sometimes the line is…read morelong, but that's to be expected with any post office. No complaints it's a post office do what you gotta do and leave.