I needed to drop off a parcel using a QR code. Once I arrived, I found plenty of free parking, but…read morethe best part was the super convenient self-service system. I could see a line as I walked in, but just after entering, there was a blue locker-looking machine where I could scan my QR code. The system printed the shipping label for me to attach to my parcel, and then I was able to drop it off right there and then. I simply followed the prompts, selected the parcel size, and one of the available lockers opened automatically to accommodate it. Dropped off, done, and out the door! I was in and out in less than three minutes. No waiting in line, no fuss, no unnecessary interaction -- just a super efficient and straightforward process.

I have a USPS account, but it wouldn't allow me to place a letter in the address where my friend…read moresays there's one. I went in to pay for the package and ask the question of how to write the label online. While waiting in line, I've noticed all the notes on the pixie glass from this worker's station. I mentioned to Marcus that he's so loved and I think he appreciated the compliment. As I was waiting in line, Marcus worked on two customers at a time. When one was finishing up, he asked the next customer to come up. He works very efficiently and fast! I asked Marcus how to write my friend's address next time. He was able to answer it and I'm glad I asked so I can avoid the lines next time. Thanks, Marcus!

I arrived just past the rush hour to ship a package so not a long line to get in and out…read more This location is easy to get to and the employees are friendly. Not much to say other than that!

Thank you to Monique and Fayez. These two are a dream team at this location! Even with the long…read moreholiday lines, these two continue to greet everyone with a smile, speak slowly, treat all customers with respect, and are very efficient. Thank you to both of them for their patience and excellent customer service. Also, our USPS reindeer is cooler than yours! Great job team!

waste of time using usps for anything at this point, especially this location. told the staff…read moremember I would just go to ups and get them to make me a label then tried to hold onto the package keep me from being able to leave.

Dear credit card, I…read morehave always tried to pay on time, but I am still subjsect to the whims of the bad home delivery services given by my local Grapevine postal service. I have complained before, but nothing ever seems to come from it; almost once a month there is at least one bill I never receive, and last month it was yours. They seem to have great service inside their local office, and I and I hear they are stellar at passport services, but they can't seem to deliver a letter to my apartment complex's mailbox center to save their lives. I recieved this month's bill and realized that I had never received last months. I spoke with one of your customer reps, and because my payment history was otherwise spotless, she agreed to drop the late charge, but I will still need to pay the interest (I don't mind, it was minimal in this instance). So, my thanks to you for that. Just to shoot the breeze on another recent experience, a package I ordered back in March never arrived, but when I emailed the company they told me that the package had been returned to them as having an incomplete address. Apprrently they had to destroy the item that was returned, and create it again to be remailed to me. (Me and the internet, I will double-check the next time I place an online order to be certain that I am getting trackable shipping.) I actually stopped by the office yesterday, and the counter rep said the shipping shouldn't take more that seven days for a package that size. I expect to see it in my mailbox by this coming Saturday. And the office was sold out of Betty White stamps.

Hiyi everybody! Hopefully your entire life is going swimmingly. If not, turn off the news, turn off…read moresocial media, tune in to you for a change. Find a great noun to channel into. One person, one place, one thing, for one moment. Yesterday I had breakfast going, but needed to ship a package. I allowed myself to channel positivity. I told myself there would be no line, there would be an uplifting postal worker waiting to be greeted by my positive vibe, and I would return that positive vibe in kind. I used the self service kiosk. It weighed my package, scanned it's correct size, and boom, printed out a sticky printed label. I'm set. Okay so the orinter was out of ink for my receipt for tracking. Guess what? 2 employees, 1 customer at the counter. I was ushered to the next with a pleasant greeting, and a big smile. I returned both. In less than 3 minutes, I had a receipt and was on my way home to finish preparing to break the fast. This was truly thanks to streamlining at the PO. The kiosk, the humans, being awesome, and my having my package wrapped up properly. Nothing was left shaken, but the thick cut applewood smoked bacon, and that was taken. New week starts tomorrow peeps. Ya ready? I hope everyone has a gloriously gorgeous Monday. Hope you get good rest tonight, have the money dream and wake up to it being real. I hope you remember to love yourself truly and let no one tell you that you're not worthy of love. Do some stretches so you can give yourself a big hug. If we're superable, embrace yourself metaphysically, spiritually, from inside your beating heart. I thank you for sharing this moment with me. You deserve 5 stars for every second you gave me and I appreciate you for each one. Peace.

I had an excellent experience with Mr. Jonathan at USPS. He was incredibly professional, patient,…read moreand knowledgeable throughout the entire passport process. He took the time to explain each step, answered all of my questions, and made sure everything was completed correctly. His friendly attitude and outstanding customer service made what could have been a stressful process smooth and easy. Mr. Jonathan truly went above and beyond, and I sincerely appreciate all of his help. If you need passport services, I highly recommend working with him. Thank you, Mr. Jonathan, for your exceptional service!

This is my go-to post office; I feel most comfortable here. Good employees that are knowledgeable,…read morepatient, and kind. Beware that sometimes there is a wait. But if you have a prepaid label, there is a self-help kiosk that's open 25/7. This location has the latest stamps for Christmas. They even have beautiful Mary and Jesus stamps! Shipping packages can get expensive. So before you box up, come inside and get a free box. You can check out the prices while inside, and definitely save some cash cash.

Again at 6536 briley dr ,I ha/d 6 piece to be delivered according to my phone app from PO that…read moreshows the pieces ,I got none and my flag was up with mail in box and on 9/15 morning flag still up and out going mail still in.I filled many complaints and contacted postal inspectors and it looks like I will again contact postal inspectors and hopefully they will do something.I will continue to contact them.This is happening to much.Terrible service I don't understand.I'm 38 years postal retired

Quick, friendly, easy to access, clean, and fun. See Scott for the free song and dance…read moreentertainment. Wonderful personable service!

This place always has issues with delivery! They take forever to get the packages to you and then…read morethey don't even deliver it to the right house. I don't know what kind of people you have working here now, but it was never like that before. Maybe they should stay off their phones and pay more attention to what they're doing. They don't even seem to know how to read addresses properly..

Horrible manager at this location. Teejay (doesn't provide last name which is inappropriate) worst…read morecustomer service I have seen which is a shame because the other workers seem amazing. This location no longer delivers to the door apparently and will keep packages for you to then come in and pick up. My door is less than 100 feet from my allotted mail box in my community and randomly after two years packages will now not be delivered? When asked about this change Teejay informed me it was due to Covid precaution. Claiming a Covid precaution in 2023 after not implementing it during the actual pandemic seems extremely fishy. Or a blatant lie. I understand the Christmas rush and the amount of packages but that does not excuse you to make up rules so that your delivery times look better than they are. TAKE MAIL BOXES TO THE DOOOOOOOOOOR TEEJAY is horrible. I'm sorry to the rest of the staff and workers for having to put up with him. Thank you the rest of you for all the work you do.

This postal office has now lost multiple "money" related items being sent to me, and OFFICIALLY as…read moreof today, the mailbox had either been lock-picked, or open by someone else with a key (the only people being the USPS at this location) and ALL mail taken out of the box. Prescriptions, Credit Cards, you name it -- they definitely stepped away with a few more items than I'd have liked. Watch this location, and if you can, send your mail to Las Colinas or one of the other locations.

This is the closest post office to my house but I will drive extra miles to stay away from here. It…read moreis a very small location and the woman who works there runs it like a dictator. She is bossy and unwelcoming and loves nothing more than to talk down to the people who come in. No wonder they put her in such a remote location...

If there would be a minus, i would give 5 minuses…read more.. First, how come there is never anyone actually apearing to be working? It is shut down so you cant buy stamps or mail stuff out. But the warehouse is open, i guess, since I hear music. But noone ever answers the door when you ring the bell, or bang against it. Plus they are open from 9 to 5 with 1 !!!!!!!!!!!!!!!!!!!!! hour lunch break from 1pm to 2pm. I wished I could work those hours! Then the USPS changed stuff, so our office mail does not get mailed PRIOR to 5pm, 5pm is when BUSINESSES usually close you federal people! UGH i just want my stupid package. I so had it with the USPS, I will not send stuff by mail anymore nore do anything with USPS ever again. No wonder it is going belly up.

This is my favorite post office location. It is small, and it closes from 1pm to 2pm for lunch…read more This fact is clearly posted. Teresa is the counter clerk. She is very helpful, friendly, responsive and she even remembers my name and addresses me by it when I enter the door. Best customer serve ever!!