Number always says not available. Says package is delivered at front door not mailbox and it was in…read moreneither spot

Could teach their drivers how to drive. I literally drove from Plano today to get my mail…read more Waited all day and the mailman never came. The roads were fine.

I have only lived here for six months and have already had four packages lost by the USPS. They…read morehave been very unhelpful. If you don't have the tracking number, don't even bother calling them.

I have had gripes with this post office, but none of it was justified after the fact. The people…read moreare generally nice and do their best with what is available. They can't be held accountable for a letter or package that hasn't arrived yet. Give them what you would like. Respect and a break!

Do not be even 5-10 to minutes before close because they shut the doors and lock them don't care…read morewhat hell you went through to try and make it by 430 the actual close !

I have tried to call and report mail coming to my address that is not mine it needs to go to…read moreanother address. Not even has my name on it. I put it back in mailbox with a note wrong address. The postman took the note off and left the mail in my mailbox. what kind of jerks work at our post office.

I'm glad that there's a post office nearby. The post office is small, however I haven't encountered…read moreany issues with overcrowding. The postal workers are friendly and helpful. The prices for mailing packages/parcel is affordable and the postal workers are available to answer questions as well. They have a drop off box if you have a ready to ship parcel. There are a handful of parking spots out front. There are also some availability with parking spots at the business next door.

The workers were very friendly and welcoming here. I had absolutely no issues, which isn't how I…read morenormally feel at the USPS offices I've been to before.

Genuinely asking are the positive reviews fake? This is a…read morecomplaint about the man delivering our mail,for the life of me, I cannot figure out why I cant get my mail or packages. Ive complained with corporate, ive complained in person, the manager is a joke. I have sent emails to the mayor, the governor. I have complained everywhere I can and the best part is half of springtown has as well. At this point I have to assume this is some kind of torture or experiment to see how insane they can make us. Not a single soul cares how awful this service is. Tax money thrown away again. Im so thrilled, I am going to basically have to get a P.O. box or move. I have never experienced such horrific mail service anywhere.

Went to drop off my international package which was $125 and the elderly lady didn't tell me when…read moreit will reach the destination and freaked me out saying there is no tracking.

The customer service here was so thoughtful and considerate. I have moved into a new apartment, and…read moreI'm never sure what will be delivered to my door and what will be delivered to my mail box. I actually ordered live shrimp for the first time online, and of course (and thankfully) usps didn't leave the package in my mailbox. However, the delivery attempt was made on a Friday, so the next delivery attempt would have to be Monday. And Saturday morning, I received an unprompted call from this post office. Sherri noticed my package with a live animals label and offered to open the post office for me to pick it up. So a huge thank you to the Justin post office! All of my shrimp are alive and well!

The postal worker delivers in Wildflower Ranch is stealing all my packages. I get all my bills all…read moremy other mail but every time I get a package delivered is never there. It says delivery status but when I checked the mailbox, it's nothing in the mailbox.

The mail carriers do not follow the labor agreement and feel as if they can work as little as…read morepossible. This has been the worst post office. They will smile in your face and throw away your mail the same day.

I came into the post office yesterday to pick up a flat rate box and the customer service was…read moreoutstanding. Today I went to mail it off and I was greeted with a smile, the place was clean, I didn't stand in line long, and the customer service was great. He was very patient with everyone and very respectful. This was my first visit here since moving to the area and this has been the best post office visit I have had in a very long time. I no longer dread dealing with rude employees with poor customer service!

Deliver the mail on time, they skip days. The staff is not friendly and work slowly.read more

The clerks were friendly and helpful they got me what I needed and plenty of stamps this place has…read morethe best selection