I needed to drop off a parcel using a QR code. Once I arrived, I found plenty of free parking, but…read morethe best part was the super convenient self-service system. I could see a line as I walked in, but just after entering, there was a blue locker-looking machine where I could scan my QR code. The system printed the shipping label for me to attach to my parcel, and then I was able to drop it off right there and then. I simply followed the prompts, selected the parcel size, and one of the available lockers opened automatically to accommodate it. Dropped off, done, and out the door! I was in and out in less than three minutes. No waiting in line, no fuss, no unnecessary interaction -- just a super efficient and straightforward process.

I have a USPS account, but it wouldn't allow me to place a letter in the address where my friend…read moresays there's one. I went in to pay for the package and ask the question of how to write the label online. While waiting in line, I've noticed all the notes on the pixie glass from this worker's station. I mentioned to Marcus that he's so loved and I think he appreciated the compliment. As I was waiting in line, Marcus worked on two customers at a time. When one was finishing up, he asked the next customer to come up. He works very efficiently and fast! I asked Marcus how to write my friend's address next time. He was able to answer it and I'm glad I asked so I can avoid the lines next time. Thanks, Marcus!

Quick no frills post office location. Easy to find on the end of a strip center. I utilize this…read morelocation for certified mailings mostly, and I'm always in and out. Xoxo.

The lady that works in evening on Thursday the 28th is absolutely the laziest and most un helpful…read moreemployee ! Can't believe she represents a postal employee what a shame

5 stars because Postal Workers are amazing…read more This location didn't sync up with Apple Maps exactly correct and it tried to tell me I arrived when I was just a bit away at the bank on the corner of the road. Turn right when you see the Comerica Bank at L Don Dodson Drive and I recommend going slowly because the entrance is directly after for the parking lot and a different drive in a few feet after for the vehicle drop box. This location DOES NOT have a self service kiosk and they DO NOT have 'Flat Rate,' 'Priority Mail,' or 'Express' boxes, but they did have one 'Priority Mail' and a handful of 'Express' letter sized envelopes available. The lobby is open as most are for customers to access their P.O. Boxes after hours and there is a drop box for packages. Adding photos of lobby hours, outside collection drop as viewed from the lobby, and a map of location. Meh.

I arrived just past the rush hour to ship a package so not a long line to get in and out…read more This location is easy to get to and the employees are friendly. Not much to say other than that!

Thank you to Monique and Fayez. These two are a dream team at this location! Even with the long…read moreholiday lines, these two continue to greet everyone with a smile, speak slowly, treat all customers with respect, and are very efficient. Thank you to both of them for their patience and excellent customer service. Also, our USPS reindeer is cooler than yours! Great job team!

As soon as I say something nice I get a letter sent back I mailed to a friend a month ago…read more...RIDICULOUS!!!

This is probably my favorite post office in Irving. I do fancy a self-service kiosk, but that's…read moreokay...they've got plenty of people working here and the lines move quickly. Not to mention, they're also open on Saturdays, when I frequent most...woot woot! They have a desk in the foyer that I like to use to get my stuff together before heading to the line. I feel comfy here and that's swell. The post office workers know what they're doing (even when I don't) and that is helpful, because they save me money.

Horrible manager at this location. Teejay (doesn't provide last name which is inappropriate) worst…read morecustomer service I have seen which is a shame because the other workers seem amazing. This location no longer delivers to the door apparently and will keep packages for you to then come in and pick up. My door is less than 100 feet from my allotted mail box in my community and randomly after two years packages will now not be delivered? When asked about this change Teejay informed me it was due to Covid precaution. Claiming a Covid precaution in 2023 after not implementing it during the actual pandemic seems extremely fishy. Or a blatant lie. I understand the Christmas rush and the amount of packages but that does not excuse you to make up rules so that your delivery times look better than they are. TAKE MAIL BOXES TO THE DOOOOOOOOOOR TEEJAY is horrible. I'm sorry to the rest of the staff and workers for having to put up with him. Thank you the rest of you for all the work you do.

This postal office has now lost multiple "money" related items being sent to me, and OFFICIALLY as…read moreof today, the mailbox had either been lock-picked, or open by someone else with a key (the only people being the USPS at this location) and ALL mail taken out of the box. Prescriptions, Credit Cards, you name it -- they definitely stepped away with a few more items than I'd have liked. Watch this location, and if you can, send your mail to Las Colinas or one of the other locations.

If there would be a minus, i would give 5 minuses…read more.. First, how come there is never anyone actually apearing to be working? It is shut down so you cant buy stamps or mail stuff out. But the warehouse is open, i guess, since I hear music. But noone ever answers the door when you ring the bell, or bang against it. Plus they are open from 9 to 5 with 1 !!!!!!!!!!!!!!!!!!!!! hour lunch break from 1pm to 2pm. I wished I could work those hours! Then the USPS changed stuff, so our office mail does not get mailed PRIOR to 5pm, 5pm is when BUSINESSES usually close you federal people! UGH i just want my stupid package. I so had it with the USPS, I will not send stuff by mail anymore nore do anything with USPS ever again. No wonder it is going belly up.

This is my favorite post office location. It is small, and it closes from 1pm to 2pm for lunch…read more This fact is clearly posted. Teresa is the counter clerk. She is very helpful, friendly, responsive and she even remembers my name and addresses me by it when I enter the door. Best customer serve ever!!

No stars...friends and family NOT RECEIVING MAIL…read more Keep on trying ...100 years of poor service... Amazon, Fed Ex, and UPS can deliver in a day... Hope I wasn't sending something important!!!

About 5 months ago I bought 3 baseball caps on eBay and paid almost 108 dollars including shipping…read more eBay said that the package had been left in front of my door by the mail, which is not true. I went to the post office and complained, and they told me to ask my neighbors--what do my neighbors have to do with a package I never received? Later, I bought a New England Patriots jersey on eBay, and the same thing happened. eBay said that the package was left in front of my door, which is not true. I went to the post office and they told me the same thing, to ask my neighbors. This is the second time that this post office has lost my packages. I have a camera in front of my door, and that's why I'm telling you that what they say at the post office is not true.

I am a new mailbox holder at this Arlington post office, and I really am happy as a clam. Located…read morejust a few minutes south of the 30 Freeway, there is a HUGE parking lot that greets you with tons of room to park, and get around, without feeling like cars are right on top of one another. As well, there are two decent sized entry's & exit' s depending on the direction of your travel. Nice right. Outside, the lot is very clean, with no debris or over grown weeds, lawns are neatly trimmed and pretty. Several trees provide well timed shade for warmer Texas days. Even with the postal service struggling financially, this location looks immaculate. Inside there are plenty of mailing supplies, with an automated weight and shipping center. Counters are clutter free, floors are clean. I feel like the love that goes into making this humble place pristine really shows and they take pride in it's appearance, which I greatly appreciate. I could not say any of these positive attributes about my former post office in Oak Cliff, sadly. Service has been very friendly for me. The female clerk who helped me open my po box several weeks ago was so kind and thorough, what a treat. I felt every bit of her respect and willingness to help, love it!! Doors are unlocked if you wish to come early mornings, late evenings, weekends, and holidays. It's a very quiet and safe neighborhood which in turn allows such flexible hours to pick up our mail and/or use additional postal services. If you are ever in the area, this post office can handle your needs and get you going pretty quickly to finish running other errands. All they need is a margarita machine and chair massages....oh yeah. ;)))

I went in to change my address & the younger woman that works there was extremely helpful & nice…read moreBUT the older lady sitting down next to her is either having a bad day & shouldn't have came to work or HATES HER JOB/LIFE! She was extremely rude & should not be working customer service AT ALL!