Mailing packages is not one of my strengths. I had a return of internet modem equipment that needed…read moreto be shipped back to the company. I was instructed to take it to UPS and they would box it and return it, no additional effort was needed on my part. So I stopped by the Post & Parcel and was not disappointed. I carried the equipment in a paper grocery bag...was greeted with a warm welcome...set it on the counter...and was asked for my account number. Well...I didn't know it. Thought I'd have to run back home...but...they have a way to look it up. 3 seconds later, I was finished. Wow. Good processes and great customer service. There was no wait, I was helped immediately. I didn't have to pay for the return, so I'm not sure about pricing. But the friendly employees could help you quickly.

We use Post and Parcel for a personal mailbox because we are posted overseas. We pay them to…read moreforward our packages; but it takes them over a month to forward a package. We have to send email after email after email. We never receive a response. Their voicemail is full. After only three months we've decided that we can't continue like this. I could not recommend against using this company enough. When you do speak with them on the phone, they are kind, but always full of reasons why they haven't been able to do XYZ. Enough is enough.

Love letters were written and mailed/received at this post office! More than a decade later - here…read morewe are! Great services very centrally located and with the added coolness of the bent poles from the tornado that barreled through town a few years ago.

Always forget about this location, but it was right in the area in which I was meeting a friend for…read morecoffee. Even though there was only one employee on duty with a somewhat long line, I was in and out in under ten minutes. Way to go! The pricing was clear cut for what I was mailing out, including a tracking number and insurance. Wow! The facility was clean, including the parking lot, and parking was easy to navigate. In the future, I won't hesitate to use this post office again.

Deliver the mail on time, they skip days. The staff is not friendly and work slowly.read more

The clerks were friendly and helpful they got me what I needed and plenty of stamps this place has…read morethe best selection

This location is tiny and not opened on the weekends, so you'll have to make arrangements. But the…read morecashier was friendly and knew what he was talking about. I needed my keys for my box (just moved into a new construction home), no hassle there! I do recommend this location if you are able to use during posted operating hours!

This little post office was so cute! Can I review it on how small and surreal it seemed? It looked…read morelike it was out of a movie for me. I stopped by to mail something while working out of town. As soon as you walk-in you're basically at the counter and it's time to turn around and go out. The staff was nice and serviced me well. The parking lot fits a few cars, just like the inside. That's about it. Conveniently located in my opinion.

Helpful staff and convenient location. It's the US Mail so they may have a line at times but if…read moreyou're nice they are too. Mon-Fri 8:30am - 5:00pm Sat- 10-1 Closed Sundays and all Holidays Drive up Dropbox just off the main road make for a fast pit stop

Don't trust the office for anything. Can't answer thE phone. Can't even get they're mail men to…read morepick up mail from a mAilbox with the flag up. Thanks morons. Hide behind an ""unknown" number when you call for a fake apology. See attached pic, made formal complaint. Happy to update and take this down if they'll take care of me but I'm not holding my breath.

I needed to mail a care package overseas to my deployed husband. To do this, they needed to enter…read moreinto their computer an itemized list of what it was I sending, and its worth. They seemed to be having computer problems, but Suzy was so patient and helpful about it. She didn't seem flustered or frustrated at me. Tara ended up having to take over while Suzy helped the growing line of customers. I apologized and offered to wait if she wanted to help the other customers. She had the same patient and nice attitude, and assured me she'd get it figured out. And sure enough, she entered all of the information in correctly that the system required. I felt like even though they were obviously busy, they treated each customer with care and without rush, but still moving at the most efficient pace as possible. The customer care here is wonderful. There's a calm and friendly deamoner about the place and also a confidence that whatever service you need from them can be trusted to be done correctly. Again, thanks to Suzy and Tara!

I have been a customer here for nearly 10 years, since their prior location. It is super…read moreconveniently close to office and the new location has plenty of parking. They not only have all the packaging supplies you need, but also offer copying, printing, faxing, and notary public services. You can also rent a mailbox here and access it through a separate entrance from the main one. They have a cute little area where you'll find candles, greeting cards, even handbags. Very boutique feels.The staff here are great. They welcome you with a greeting when you walk in. I come in often to get documents notarized and Melanie helps me with that. She's always quick and efficient. I really appreciate having them down the street from us. It saves me a trip to the post office and so much time out of my day.

Genuinely asking are the positive reviews fake? This is a…read morecomplaint about the man delivering our mail,for the life of me, I cannot figure out why I cant get my mail or packages. Ive complained with corporate, ive complained in person, the manager is a joke. I have sent emails to the mayor, the governor. I have complained everywhere I can and the best part is half of springtown has as well. At this point I have to assume this is some kind of torture or experiment to see how insane they can make us. Not a single soul cares how awful this service is. Tax money thrown away again. Im so thrilled, I am going to basically have to get a P.O. box or move. I have never experienced such horrific mail service anywhere.

Went to drop off my international package which was $125 and the elderly lady didn't tell me when…read moreit will reach the destination and freaked me out saying there is no tracking.

Number always says not available. Says package is delivered at front door not mailbox and it was in…read moreneither spot

Could teach their drivers how to drive. I literally drove from Plano today to get my mail…read more Waited all day and the mailman never came. The roads were fine.

I'm glad that there's a post office nearby. The post office is small, however I haven't encountered…read moreany issues with overcrowding. The postal workers are friendly and helpful. The prices for mailing packages/parcel is affordable and the postal workers are available to answer questions as well. They have a drop off box if you have a ready to ship parcel. There are a handful of parking spots out front. There are also some availability with parking spots at the business next door.

The workers were very friendly and welcoming here. I had absolutely no issues, which isn't how I…read morenormally feel at the USPS offices I've been to before.