this is not even the first time, I always seem to have to hunt down anything that USPS delivers.. Never have issues with any other delivery service- they can't even track my package down or find it even though it says it got sent to this location. read more

This establishment is not about service. I had to pay $4.00 to have a prepaid label taped to the box-a while roll of tape. I've never had to do this in any post office. Find another place if you don't want to pay for basic ser read more

United States Post Office - U.S. Postal Service in Haslet, TX - Post Offices Near Me - Haslet, Texas

Could teach their drivers how to drive. I literally drove from Plano today to get my mail. Waited all day and the mailman never came. The roads were fine. read more

Number always says not available. Says package is delivered at front door not mailbox and it was in neither spot

Horrible customer service!!!! The "post master" was very nonchalant with my concern and confusion about my situation. I was making a payment and was unsure if I needed to give it to him or what. He took my check and just dropped it on the counter as if it was unimportant and said, "I'll make sure "they" get it. I said that's my rent check please don't be careless with it like that because I don't want it to get mixed up or lost in the abyss of all this mail! I just didn't like his attitude. His body language and aura was very unwelcoming. It's call CUSTOMER SERVICE for a reason! read more

Mixed middle aged man at the counter is rude asf...throws packages around and all around a miserable person. I've also had packages stolen right from the package here and of high value items. Would steer clear of these thieves! read more

United States Post Office - Post Offices Near Me - Haslet, Texas

I was rushing through my errands to make sure I made it to the post office before lunch break, and I made it! Apparently everyone else in town had the same idea because the line started getting longer and longer as I'm standing in it. The thing was, though, nobody was rude or impatient. In fact a patron brought her puppy inside and it behaved. Although puppy dog knew it would get treats from Amy, but the surprise was it was just as patient waiting her turn to get to the counter. Customer service here is fantastic! Don't let the line scare you and you'll be just fine. read more

United States Post Office - Signage reminders - Post Offices Near Me - Haslet, Texas

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Terrible customer service skills across the board. Postmaster seems to not want to be bothered by his team nor the people coming in for service. read more

i get informed delivery which showed 2 of my W-2 forms its been 2wks i still have not received them. i made a report and still nothing. this is unacceptable peoples social security are on these documents. this how people steal your identity. read more

Major improvement over the last couple of months! Seemed as if this branch office finally listened to customers. If it wasn't for Lisa at the front counter, I'm not sure how this branch would manage. Well done, Haslet. Keep up the good work. read more

Tip of advice to the miserable middle-aged man working 1/8/25: don't get a job interacting with people if you don't have the ability to be a decent human being. I would suggest maybe a data entry job where you don't have to speak to anyone. I knew before I even interacted with this individual it was going to be a fun time because of the interaction he had with the people in front of me in line. He was so rude to them, followed the same with me. His energy alone was enough to damper my own mood. Very unfortunate and hope he finds his happiness. Also the fact that only one person was working the counter with a line out the door doesn't make for a good customer experience either, just saying. Will not be returning to this location. read more

muy mala atención y para ellos nunca están los paquetes así que no el daría ni una estrella

Drive past this location if you can. Customer service on the ground. The facility was clean, that's about it. Will never stop here again. read more

Poor customer service, waiting for a money order but lady keeps putting people in front of everybody because she does not have a money cashier. After lunch and they are not ready! read more

It seems the mail carriers in Haslet consistently lose mail and packages, place them in the wrong mailbox or perhaps steal them. Whatever the case, I reported that a package was not delivered to my mailbox and filed a claim. I showed where I had to reorder the item because I never received it. My claim was denied and they refused to refund me the almost $100 I lost because the mail carrier claimed it had been delivered to my mailbox. IT WAS NOT DELIEVERED TO MY MAILBOX. I appealed the claim and filed again and they again have denied it saying it showed the package was delivered to my mailbox. IT WAS NOT. SO, they mail carriers lie and get away with it. This is the worst post office I have ever dealt with in any city that I have lived in. I have never had these issues before. Whomever supposedly received my order if that is the case is also a thief and didn't even bother to contact me or drop off my package. This is unacceptable. If the carrier would have at least admitted delivering it to the wrong mailbox and we could have settled this I would have been ok with it. But the fact they they misdeliver and lie or steal the item just makes me disgusted and if post offices get shut down because of govt being revamped so be it. Pretty sad that people have to lie and steal . read more

Phone # listed for them on USPS is incorrect. So I called the 800 #, and was given the same incorrect #? How do I contact them directly?? read more

I recently just move here 2 days looking for a usps office to ship our product daily. I search it came up with this location forgot to look at his name tag but he should know that he was not suppose to wear a hat while on his job. there was a client before me and he didnt even want to answer the question and sent him off. Then it was my turn, i've shipping my products for years and never been told that ground shipping will take at least ten days for arrival. Next he said he couldnt put the label on my packages because they were to small but i told him I have been shipping them for years and he told me the usps office i've been going to is violated usps rule. Then I tried to ask him a question and he said "I couldnt understand you!" It get to the point i was laughing at him and asking him did he have a bad day or something because i have never got into this situation. Anyway i found this situation is more hilarious then piss off so I just wanted to share read more

United States Post Office - Post Offices Near Me - Haslet, Texas

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I have been to this post office 4 times asking for access to my mailbox. I even payed the 39$ fee to get a new lock put on and new keys. Each time I contact them they say to leave my name and number instead of just taking care of it. The carrier is obviously not doing his job By changing the lock. I Haven't been able to receive mail in weeks. read more

Poorest service from this location I have ever had from USPS front desk is incredibly helpful; however their delivery personnel must be tested and passed/hired only if they show the inability to read or comprehend numbered sequences(you know those silly things called an address. Over the past two years we have gone through a constant stream of new delivery folks each inept in their own unique fashion. I used to reach out to my neighbors letting them know I had their mail it happened so often we jokingly referred to it as the hostage exchange! NO MORE! I will not continue to subsidize a system that fails and delivery personnel that are lazy or just do not care! read more

Amy is the best. Hands down one of the nicest employees at USPS. Every time I drop off a package here, I never have any issues. Glad I live close to this office. read more

This post office is a joke!! Cannot read - And making Accusations of picking up packages that we didn't pick, up they need cameras to figure this out stupid asses!! How hard is it to read numbers??? read more

I misplaced my information for a package and the personnel here went above and beyond. Sherry I think was her name. Took down my information and called me back. That's rare! read more

My package was lost. I have been waiting for a USPS associate to contact me back for two weeks now. I went to I ask about updates on my package, and the person asking his coworker if he knew anything about it, is the same person who took my information TWICE. Now, they left a key in my parcel with no package! I was home all day and they said that no one was available?? Apparently they left a slip..... not on my door! They don't even make an attempt. They are just lazy. Let someone dedicated pick up the slack. read more

United States Post Office - Empty parcel. - Post Offices Near Me - Haslet, Texas

I went there today and it appeared a postal worker went " postal" with multi-colored signs taped all over the walls telling people to make sure you have the address on on your package, we won't supply tape you need to buy it. It was just sad to see the lack of kindness to people demonstrated this way. I was even locked in because they lock the doors for lunch , until They took care of another lady before they unlock the door to let me leave. These people get benefits others don't and get paid by tax payers it makes me sad to be treated this way. read more

I ship packages often. I've used other USPS locations if I'm away from home and this is by far the best location! Other locations have regularly taken days to track and ship my 3 day priority items or do not provide tracking at all. Even at their busiest time of year, this location is quick and reliable! read more

Having recently moved here from Mesquite, Texas we've been continually shocked at the misdirected mail problems from this post office. Complaining does no good. So far going to the next step up line has yielded no change. Most people whom we've spoken to say the same thing... repeated missed delivery and delivery to wrong address. Informed Delivery is not effective here, either. We used it for a year before moving here and found it pretty accurate. Not so with this office. We will NOT let this drop. All we ask is that the people who get paid to handle mail do their job. read more

Haslet post office has gotten even worse than it was & I didn't think that was possible! We've lived here 10yrs. The last few months I'm constantly getting mail that belongs a street over, so we end up taking it to them ourselves. Now, I've been waiting on a package I ordered through Amazon Prime. It was supposed to be delivered last Thursday, when I went to look at tracking on Friday it still showed in transit since the day before. It arrived to Haslet, they transferred it to Weatherford, then it went to Dallas before coming back to Haslet. Now, it says it was delivered today (Monday), which isn't true, I've been here ALL DAY! No notice slip, no package, nothing...now I can't get anyone to pick up the phone to even find out where my package actually is!! I will never order anything that sends through the USPS. This is unfortunate due to this locate office! read more

Returned mail for previous owner, also had to return an order and another package! The guy was very nice and funny, made it a very pleasurable experience! read more

We have lived in Haslet 12 years. Went there today for help and they were very rude and unwilling to help. So sad for customers like us and future customers. Just because you work for a government office doesn't mean helpfulness and kindness aren't appreciated. very unhappy customer. read more