This place was great! It was open when the post office wasn't and couldn't have been more helpfulread more

Customer service was outstanding and quick! The decor of this business is so exceptional and Fort…read moreWorth style that you forget you're in mail and shipping store.

Today was an infamous Amazon return. The employees were super friendly and the process was quick!…read moreHonestly this is my preferred way of shipping anything because usually there is no line and the staff make it a great experience. Plus this location is really the most convenient from my house.

Customer service with a smile. So refreshing. The folks are absolutely wonderful to deal with…read more They accepted our box for one shipment and it literally cost half of what was given by Fed ex. We shipped 3 packages all going to 3 different locations and it took less than 20 minutes and cost less than $100. Home town service with a smile.

Mailing packages is not one of my strengths. I had a return of internet modem equipment that needed…read moreto be shipped back to the company. I was instructed to take it to UPS and they would box it and return it, no additional effort was needed on my part. So I stopped by the Post & Parcel and was not disappointed. I carried the equipment in a paper grocery bag...was greeted with a warm welcome...set it on the counter...and was asked for my account number. Well...I didn't know it. Thought I'd have to run back home...but...they have a way to look it up. 3 seconds later, I was finished. Wow. Good processes and great customer service. There was no wait, I was helped immediately. I didn't have to pay for the return, so I'm not sure about pricing. But the friendly employees could help you quickly.

They do not do finger print cards as described. Reviews and information is wrong...... nice ladies…read morebut sucked driving over here for nothing

Better than the post office because if you want to ship a package or envelope you can choose: DHL,…read moreFedEx, UPS, and USPS. That's a lot of options! Plus the people who work here aren't jaded like typical government workers. It has a rustic chic feel because you can buy candies, rustic decor, hallmark cards, and even rent a PO box. I've had reasonably smart people each time. Also, they have a Yelp sticker on their door! Check-in to get a FedEx offer! Cheers!

Absolutely avoid this postal service at all costs…read more Every single parcel sent from the UK to the US was lost. No tracking, no updates, no accountability. Once your item is handed over, it effectively disappears into a black hole. There is zero visibility, zero responsibility, and zero customer care. International delivery with no tracking in this day and age is unacceptable. When things inevitably go wrong, there is no way to trace parcels, no meaningful support, and no resolution. Just generic responses and complete indifference while your goods -- and money -- vanish. This service is unreliable, outdated, and unfit for international shipping. If your delivery matters in any way, do not use this postal service. Spend a little more and use a courier that actually delivers parcels instead of excuses. AWOID.

Oh my gosh the best postal store ever!! On every single level - professional but also warm and…read morefriendly. Always, always helpful!!!

So glad I found a convenient mail spot that is right by campus! I went in to mail 2 packages and…read morethe process was so quick and easy

Anil the owner of this location and all his employees have always treated me with respect and…read moredelivered quality customer service. You can't put a dollar value on how these professionals treat their clients. No matter what service requested, I know I'll be more than satisfied with the outcome. This store delivers "KNOCK OUT" service!!!

Polite, considerate, workers, super helpful! I would totally recommend coming here. Even when I…read moremade a mistake regarding the store code for an Amazon return instead of turning me away, they helped me Figure it out.

Great service got everything done with one stop...friendly staff n great prices ....ty so much for…read moreeverything

I had to have a document notarized and Caleb was very helpful and professional. Superior customer…read moresatisfaction at this location!!

You can't get any better than this for all your mailing needs. I highly recommend this place. The…read moretwo guys working there are awesome!

This is such a great small business! The owner works extremely hard and offer everything you can…read moreever need in regards to your shipping & mail needs. Ive been coming here for several years and have never been disappointed in the quality of service. I highly recommend this business!

HOLY SHIPMENT! My new favorite place. I struggle with packing and have even been known to tape up…read moreboxes with duct tape. So, my packaging skills are not very good. After canning my homemade salsa, I struggled to find a way to package it for shipping. ShipMaster Pros to the rescue! Excellent prices, and you can select how you want it sent and who should send it...plus see the available pricing for each. With Thanksgivingand Christmason the way, I will definitely be back!

Excellent customer service! They are an authorized UPS, FedEx and USPS drop offlocation. A great…read morefind! They also do TSA pre check and TWIC.

Disappointing policy change that penalizes small resellers…read more I've used this pack-and-mail location regularly for my reselling business, typically dropping off 15-20 packages per week across multiple carriers. One of the main reasons I chose this location was convenience: they have pickups from all major vendors in one place and it's always been a pleasant experience up until recently. I print my own labels and pack my own items, which I'm fully aware they offer as paid services. However, doing that work myself is how I keep costs down for my business. Despite this, comments have been made in the past implying that by only using the drop-off service, I'm "not making them any money." As of January 1st, I was informed that if I drop off more than three packages, I'll be charged $2 per package just to drop them off. That means a quick, one-minute interaction to scan packages and provide a receipt now comes with a fee. I understand the economy is tough and businesses are trying to increase revenue. However, this policy feels especially frustrating when every other pack-and-mail store and all major carriers (USPS, UPS, FedEx) offer free drop-off, with USPS even providing free at-home pickup. This change feels less like a reasonable adjustment and more like being penalized for doing the work myself and using what was previously a free, basic service. While the cost itself may be small, it's the principle that matters. For those who rely on this location solely for high-volume drop-offs like I did, I'd strongly recommend looking elsewhere. Unfortunately, that's exactly what I'll be doing in the new year.

I always like to go in there to use their machines to make copies or computer printouts. Their…read moreprices are good. I also mail things because the post office has such a long line, but Pack N Mail is much quicker. They have all the mailing materials like envelopes and bubble wrap right there also, so you can buy what you need. The people who work there are friendly and helpful.