Very excellent and quick service, even during the holiday season. I was very impressed since the…read morewaits are usually horrible this time of year. Much appreciated and I will definitely come back again!!!

Love this store and the personnel! Friendly, fast, and fabulous. Woot! They're extremely…read moreknowledgeable about everything shipping and packing. This store also has mailboxes to lease for good prices! Their hours are extended - they are open longer than other UPS stores.

We're big fans of Gayle at Postal Annex. She always takes good care of us. My brother needed to get…read morea document notarized, so we popped in and she walked us through the process. Easy peasy. And of course my niece picked out some little trinket for sale. There's all kinds of crafty goodies in here, from keychains to holiday decor), so you have to leave with a little something special!

What a great experience! I needed a mail flooring from Texas to Tennessee and she made it easy. She…read morepackaged it all up and found the best carrier. She gave great customer service.

I don't like writing this review, but I had one of the most uncomfortable retail experiences here…read more I wanted to buy uhaul boxes, and didn't realize that I wasn't going to a uhaul specific location, but no big deal. They don't offer bundle discounts if you buy 20/25 boxes like uhaul, but fine I was already there. I was prepared to pay more money per box. Once I checked out I went to my car and checked uhaul prices, I was charged $4 for medium boxes, $39 for 10 medium boxes. At uhaul it's $39 for 20 boxes. I came back apologizing saying I'm sorry but with the price 2x as much I needed to return them. The owner was *angry* raising his voice saying there was no price difference arguing with me, as I had the site open ready to show him. He angrily waved me off saying fine and a woman began to refund me. She was huffing, rolling her eyes, acting irritated with me. She didn't refund me tax (they do everything manually), and when i pointed that out and asked to do at first she repeatedly refused...umm that's illegal. Finally she did, with a very unpleasant attitude. At the end I softly said, hey I hope you can understand where I'm coming from. You guys charge 2x as much as uhaul, and I should showed my phone to her. She aggressively raised her voice shutting me down waving me off. Well. Alright. I went to uhaul and bought 20 boxes for $39. Instead of 10 for $39. Most aggressive retail experience I've had. Just...feral. I work retail myself...I was kind, calm, respectful the entire time :-/.

Went to The Ship Shop to have some notary work done. Mr Sanders, (the owner) was very meticulous…read moreabout everything, friendly, helpful, and did a great job for what I needed. I also needed to fax the notarized paperwork to the company I needed it for, and he took care of that as well for me. Great service from a mom and pop business.

Love Joe and his family, EXCELLENT service…read more We continue to do business with them for a reason!

Good service is hard to find, but this place has it! The owner went out of his way to help me get…read moreneeded supplies for a non-standard box packing challenge I had with an airline. The gentleman is pleasant and professional, and runs a great Business, go support him!

You can't get any better than this for all your mailing needs. I highly recommend this place. The…read moretwo guys working there are awesome!

This is such a great small business! The owner works extremely hard and offer everything you can…read moreever need in regards to your shipping & mail needs. Ive been coming here for several years and have never been disappointed in the quality of service. I highly recommend this business!

Every time I have used this UPS shipping location it has been a smooth experience, good service,…read moreeasy peasy. Also, easy to get to. Never thought of doing a review, but why not!? So, here it is. Simple stuff, done right, efficiently. Have used them periodically when needed for the last 15 years. No complaints for me!

Amazon Returns used to be rather easy here, I was even willing to pay the extra dollar for…read moreconvenience. Was told today I'd need to buy a box from them directly in order to get the item returned. I asked the person who checked me out to cease the return so I could take it somewhere else. She claimed she couldn't, I ended up spending 45 minutes on the phone with Amazon to get a refund. While this review isn't necessarily directed at the store's other offerings, it is a steer clear on Amazon returns here.

Dropping off packages for returns with multiple carriers. Easy and convenient and the people are…read morealways pleasant!

Friendly. Fast. CONVENIENT! I don't even bother with the USPS around the corner anymore. At USPS…read morepost office, there is always some issue/problem and the employees can offer no resolution. Most recently, I waited in line 15 minutes at USPS to be told that bc package didn't have clear tape it couldn't be sent and no they don't have clear tape. So I headed around the corner to (walking distance!) mail & copy and literally just handed them the package. Done. The people here are kind and friendly and want to be helpful. They also sell cute merchandise among other useful items. They also do FedEx etc.... Just come here. Save time. And you avoid grumpy post office employees!

Mailing packages is not one of my strengths. I had a return of internet modem equipment that needed…read moreto be shipped back to the company. I was instructed to take it to UPS and they would box it and return it, no additional effort was needed on my part. So I stopped by the Post & Parcel and was not disappointed. I carried the equipment in a paper grocery bag...was greeted with a warm welcome...set it on the counter...and was asked for my account number. Well...I didn't know it. Thought I'd have to run back home...but...they have a way to look it up. 3 seconds later, I was finished. Wow. Good processes and great customer service. There was no wait, I was helped immediately. I didn't have to pay for the return, so I'm not sure about pricing. But the friendly employees could help you quickly.

They do not do finger print cards as described. Reviews and information is wrong...... nice ladies…read morebut sucked driving over here for nothing

Fatima and her team are phenomenal. They always greet you with a smile there quick and efficient…read more Whatever you may need, whether it's mailbox and postal solutions, pack, and ship, guarantees or printing services. I highly recommend this be your go to place!!!! I have lived on this side of town for five years now, and any time I've gone anywhere else, even to FedEx, I've instantly regretted it. This UPS store will truly be your one stop shop!!!

I am writing to formally report an incident that occurred at 4843 Colleyville Blvd Ste 251,…read moreColleyville of the UPS store on January 03, 2025. During my visit, My daughter & I encountered extremely rude and unprofessional behavior from the store manager/owner, which escalated into discriminatory remarks against me as a white individual. Specifically, the owner made comments that found offensive and inappropriate. Their demeanor and choice of behavior felt hostile and unwelcoming. As a paying customer, I believe everyone deserves to be treated with respect and professionalism, regardless of their race, background, or any other characteristic. This experience not only left me deeply upset but also raised concerns about the level of service and inclusivity at this location. I kindly request a thorough investigation into such incidents do not occur in the future.

Great communication and extremely convenient service. Andrea was professional and very pleasant to…read moretalk to. Rate was very good. This is the way to go if you need something notarized!

Responsive, professional, efficient, and offers fair pricing...I highly recommend Andrea!read more