Very excellent and quick service, even during the holiday season. I was very impressed since the…read morewaits are usually horrible this time of year. Much appreciated and I will definitely come back again!!!

Love this store and the personnel! Friendly, fast, and fabulous. Woot! They're extremely…read moreknowledgeable about everything shipping and packing. This store also has mailboxes to lease for good prices! Their hours are extended - they are open longer than other UPS stores.

I make a lot of color copies here for art projects. On thurs eve (june 20th)after a long day, i was…read morein making copies i needed for a group project on sat. Later, as i was collecting my supplies I noticed the color was really off-mute and images not clear. (I normally pay attention to this when i'm on site, but this one time, did not) I emailed early next morning to ask if i had any recourse on this. Preston replied saying he would be glad to work with me on the issue. I went back on fri and he tried another machine and got much better results on what i needed. Thanks for the awesome customer service!

I placed a print order for Christmas cards here through their website. The files didn't upload…read morecorrectly so an associate had me email them so they could set them up. He was very helpful and kind. Unfortunately with the proof he printed it did not show how it would look after it was actually cut. It looked terrible after cutting, which could have been fixed had the associate contacted me for a new file when he first discovered it cut off the wording. Since I signed off on the uncut proof I had no other choice but to accept the product with no reprint with corrections. Learned a hard lesson and will no longer be having printing done here.

The overall experience with the office was great! Everyone was willing to help me and accommodate…read moremy needs. Starting with Jade, who saw I was having mobility issues and offering to help and even confirming this location can ship a portable cryogenic freezer, which is not a common shipping request. Maelie was very friendly and attentive in getting me assistance with figuring out packaging for my shipment. Her willingness to help and assistance helped made it a pleasant afternoon, considering the majority of the day was nothing but stress for me. Special kudos to Deb for helping make this shipment possible. I had driven over two hours to pick up my product to have it shipped. They did not have the proper box size to accomodate my product, so she suggested a frankenbox, which I did not even know was a thing. Deb assisted me with packing the product and custom make a box for my product to fit in. On top of that, Deb even helped ensure that the fragile product was not only wrapped and packaged tightly for safety, but that the frankenbox itself was properly taped and secured. Thank you again Deb, Maelie and Jade!

I am so grateful I could cry for the help that the associate, Jade, and store manager, Scott,…read moreprovided. After a botched print job at another location, that was not in their district, they went above and beyond to help me with a new print. Their attention for detail and excellence was so great. And they were so very kind. I will definitely be back and let others know about their services!

Dropping off packages for returns with multiple carriers. Easy and convenient and the people are…read morealways pleasant!

Friendly. Fast. CONVENIENT! I don't even bother with the USPS around the corner anymore. At USPS…read morepost office, there is always some issue/problem and the employees can offer no resolution. Most recently, I waited in line 15 minutes at USPS to be told that bc package didn't have clear tape it couldn't be sent and no they don't have clear tape. So I headed around the corner to (walking distance!) mail & copy and literally just handed them the package. Done. The people here are kind and friendly and want to be helpful. They also sell cute merchandise among other useful items. They also do FedEx etc.... Just come here. Save time. And you avoid grumpy post office employees!

Fatima and her team are phenomenal. They always greet you with a smile there quick and efficient…read more Whatever you may need, whether it's mailbox and postal solutions, pack, and ship, guarantees or printing services. I highly recommend this be your go to place!!!! I have lived on this side of town for five years now, and any time I've gone anywhere else, even to FedEx, I've instantly regretted it. This UPS store will truly be your one stop shop!!!

I am writing to formally report an incident that occurred at 4843 Colleyville Blvd Ste 251,…read moreColleyville of the UPS store on January 03, 2025. During my visit, My daughter & I encountered extremely rude and unprofessional behavior from the store manager/owner, which escalated into discriminatory remarks against me as a white individual. Specifically, the owner made comments that found offensive and inappropriate. Their demeanor and choice of behavior felt hostile and unwelcoming. As a paying customer, I believe everyone deserves to be treated with respect and professionalism, regardless of their race, background, or any other characteristic. This experience not only left me deeply upset but also raised concerns about the level of service and inclusivity at this location. I kindly request a thorough investigation into such incidents do not occur in the future.

Had some hiccups with shipping, they didn't hesitate to correct and get me on track. So grateful…read morefor this team, everyone is always so kind and helpful!

Every time I have used this UPS shipping location it has been a smooth experience, good service,…read moreeasy peasy. Also, easy to get to. Never thought of doing a review, but why not!? So, here it is. Simple stuff, done right, efficiently. Have used them periodically when needed for the last 15 years. No complaints for me!

I love this place !!! They do everything here Amazon, USPS And more. The people who own the place…read moreare always so friendly and welcoming. I will be coming here for all my needs now.

They are nice, friendly, helpful and thorough. I'm able to get my packages shipped out quickly.read more

Excellent. We had a…read moremisunderstanding, but it worked out and they did an amazing job of fixing the problem.

The staff is extremely helpful and nice! They have been able to help me with shipping, making…read morecopies and notarizing documents. Highly recommend!

Easy in and at this location when parking spots are available when you stop by around 2ish…read more I held my package for about 5 minutes waiting for the employees to finish with a customer and the other one was packing up a delivery. The employee walked me over to the scan and go area where you scan the bar code, get your receipt and put the package in the bin or take it to the counter. Save time and use the self-service scan and go kiosk. Also, this location offers a nice selection of office supplies when you are in need.

I have used this location multiple times and I've always been very pleased with the service... But…read moreI came in today with a complicated print order and Thomas could not have been more wonderful to work with! He was patient and helpful, the true definition of customer service. I will continue using this store exclusively just because of how great he is! Way to go, Thomas!

We're big fans of Gayle at Postal Annex. She always takes good care of us. My brother needed to get…read morea document notarized, so we popped in and she walked us through the process. Easy peasy. And of course my niece picked out some little trinket for sale. There's all kinds of crafty goodies in here, from keychains to holiday decor), so you have to leave with a little something special!

What a great experience! I needed a mail flooring from Texas to Tennessee and she made it easy. She…read morepackaged it all up and found the best carrier. She gave great customer service.