This has been the most substandard Post Office for nearly 30 years since I moved to the area…read more The phone is never answered and my packages are left lying 1 foot from the street across from the Property where there are less visible places to place a package since coming down a driveway is not a service that is provided

We have asked our mail person perat least twice not stuff any packages in the mailbox. We also have…read morea sign right below the mailbox. We have called the post office in Argyle, TX and my wife had even asked via phone. I have tried to call at 3:45pm and they don't answer the phone. We are getting tired of the poor customer service our post office provides. Below are pictures and yes things were damaged in the past. In this photo there were a couple of items damaged. Guess we just need to take time to go to the post office to speak with the post Master personally.

If you spend enough time listening in the post office line, you will realize that these Flower…read moreMound employees are saints. I have no idea how they deal with the public on a constant every day basis, and a lot of folks have no idea how to mail a letter. They are polite and kind to each person, and it's very much appreciated. Sure, the lines are long and times, but I think you will get that anywhere. And if the employees can be patient with all of Flower Mound, we can be patient to wait in line. This location has self service machines that can be used if one wants to skip the line, or if they come on hours when the counter is closed.

Horrible wait times for passport applications. Staff is very incompetent and prioritising drop in…read morepeople over those scheduled in line with infants waiting nearly an hour.

Not sure if they don't clear the drop box enough or if they need more but more often than not I…read morecannot leave packages at this location due to the drop box not opening.

The mail carriers do not follow the labor agreement and feel as if they can work as little as…read morepossible. This has been the worst post office. They will smile in your face and throw away your mail the same day.

Always like going to USPS in Roanoke and the employees are friendly and helpful…read more I never noticed all the supplies they have available to purchase so greeting cards, gift cards and shipping supplies. So in a pinch it's nice to know this could be a one stop shop. Clerk #7 is super friendly and she makes your transactions a nice experience. The wait is usually not very long so make this a stop for your mailings.

My mom and I visited the Roanoke post office on Monday August 31st at 2:02 p.m. two clerks were…read morepresent. The clerk that was assisting my mom asked if my mom would like a tracking for the cards that contained gift cards in them. I told the clerk no, she only needs stamps. the clerk ignored me and put the sticker on one of the envelopes. I repeated again that she only needs stamps and to have the cards mailed. The clerk who is Caucasian seemed upset and began peeling the tracking sticker off of the envelope. I felt she was not happy that I told her stamps were only needed. I documented on my phone about her behavior and said that I believe she may tamper with the mail. As I suspected the cards were not delivered. On Friday 9/11/26 we went back to the post office and the clerk that assisted me knew why I was there and she said she will get the clerk (the Caucasian clerk that assisted my mom) She came out and when I asked her about the mail she denied having did anything and went and got her supervisor. He backed her up without even questioning her. The clerk was very smug because she was believed by her supervisor. I told her that tampering with mail is a federal office and I have since filed a complaint. My mom is a senior living on a fixed income and the cards and gift cards were for her great grandchildren who never received them. Only my cards and gift cards were received because the other service clerk assisted me.

Seriously.,. Who are these people with the horrible reviews. Truly. Post net has been amazing…read moretime and time again. Even with rush jobs - seriously. Do NOT listen to the bozos who left negative reviews. Some people are just unhappy people and there isn't anything that is going to change that attitude. They have suffered from the hardening of the attitude for so long... I wouldn't be surprised if they've already went into cardiac failure. This delightful business is a staple in Roanoke... George

I went in to get copies done and I told them what I needed done which they have done a million…read moretimes for my business and I told them to do it just like they did the last time. Did not come out the way it was supposed to. Now they are calling me a liar and saying I told them something completely different. Absolutely terrible customer service. Do not use this specific post net. Go somewhere else and save yourself the time.

I submitted through proper channels to get my package ordered at my front door when I see the…read morenotification it's delivered on my mailbox. I've requested multiple times. Stop sending packages to my mailbox. I do not have access to that I've called. No one answered the phone ever.

I was supposed to have three small packages delivered today. Two of them were in my mailbox. The…read moreother one was returned because it said the apartment was vacant and I had an incorrect address. Obviously that is not the case or the First orders would not have arrived. I enjoy ordering things from temu but I'm going to try and. Make sure that any further items that I order are not sent via the post office.

This establishment is not about service. I had to pay $4.00 to have a prepaid label taped to the…read morebox-a while roll of tape. I've never had to do this in any post office. Find another place if you don't want to pay for basic ser

Could teach their drivers how to drive. I literally drove from Plano today to get my mail…read more Waited all day and the mailman never came. The roads were fine.

I've had notary services and postal work done here! It is on the pricier side which is expected…read moreconsidering the area.

We are sooo happy to have them in Northlake. Really quick and professional and give great…read moreshipping advice. Also printing of oversized documents is excellent

Disappointing policy change that penalizes small resellers…read more I've used this pack-and-mail location regularly for my reselling business, typically dropping off 15-20 packages per week across multiple carriers. One of the main reasons I chose this location was convenience: they have pickups from all major vendors in one place and it's always been a pleasant experience up until recently. I print my own labels and pack my own items, which I'm fully aware they offer as paid services. However, doing that work myself is how I keep costs down for my business. Despite this, comments have been made in the past implying that by only using the drop-off service, I'm "not making them any money." As of January 1st, I was informed that if I drop off more than three packages, I'll be charged $2 per package just to drop them off. That means a quick, one-minute interaction to scan packages and provide a receipt now comes with a fee. I understand the economy is tough and businesses are trying to increase revenue. However, this policy feels especially frustrating when every other pack-and-mail store and all major carriers (USPS, UPS, FedEx) offer free drop-off, with USPS even providing free at-home pickup. This change feels less like a reasonable adjustment and more like being penalized for doing the work myself and using what was previously a free, basic service. While the cost itself may be small, it's the principle that matters. For those who rely on this location solely for high-volume drop-offs like I did, I'd strongly recommend looking elsewhere. Unfortunately, that's exactly what I'll be doing in the new year.

I always like to go in there to use their machines to make copies or computer printouts. Their…read moreprices are good. I also mail things because the post office has such a long line, but Pack N Mail is much quicker. They have all the mailing materials like envelopes and bubble wrap right there also, so you can buy what you need. The people who work there are friendly and helpful.

I needed four stamps and was just HOPING there was a kiosk. There is! You have to purchase a…read moreminimum of two stamps as a heads up. Definitely a time saver! Parking lot has ample spaces. Although there's a huge pothole in the middle of the lane, they have placed a cone inside of it thankfully!

Unbelievable amount of apathy at this facility. Certified mail issues. DC opened an investigation…read moreinto missing certified mail. Kellers investigation is to check the tracking number and close the inquired. I am now at my third go around with DC. They can not get someone to respond this facility. Keller Postmaster should be fired.