Neither good nor bad. The technician left old polish on the sides on my nails (see photo) that I didn't notice until I got home and some of the polish isn't even (see photo). My toes look good. Not impressed with my manicure though read more

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IN SHORT: DO NOT GET AN EYEBROW WAX HERE. I just got a mani, pedi, & eyebrow wax at US nails. My mani and pedi were fine (despite the reflexology portion of the pedicure lasting only 15 minutes as opposed to the 22 minutes listed on the menu), but the eyebrow wax was truly devastating. The technician clearly had zero idea what she was doing: I explained that I wanted to keep my eyebrows full, and to only "clean them up." She instead completely re-shaped my naturally arched eyebrows into rounded ones, they're hilariously thin, and they aren't even the same matching shape of horrible. I tried to keep myself from crying while I explained to her that I couldn't possibly pay for this. She was very sweet, clearly puzzled, and the entire scenario was made sadder by the fact that she was totally impervious to what I was saying due to a language barrier. I didn't complain to management because I didn't want to get her personally in trouble, because really it's not her fault: she was obviously so poorly trained that she couldn't even understand why I was upset--she couldn't see why the eyebrow wax she had performed was so horribly subpar. I am loathe to write negative reviews, but I would hate for someone else to go home ugly crying in her car because her eyebrows have practically been shaved off compared to their former state. read more

I am new to the Durham area and I tried another local nail salon and was very unhappy with their knowledge and skill for doing nails. I went to US Nails and Spa and they not only fix the mess from the first salon, but they also made my nails look beautiful. I will be going back. Highly recommend them. read more

Amazing service!!! Just moved here so I'm trying out salons and this one by far is great!! The girl Ana who did my mani pedi was so thorough it was a pleasure pampering myself today at this salon. read more

I had the best pedicure EVER! Lee, was the technician that took care of me and all I can say is WOW! She listened to me and helped get my feet in the best shape they've been in since I was a little kid. The foot massage was incredible almost orgasmic. Thank you for a wonderful experience. read more

I've been going to US Nails for years. I moved an hour away and still drive that far to get there. It's a clean, friendly place with great customer service. I would highly recommend them! Sande Southworth read more

I did not care for this salon. I was very clear that I wanted a simple, basic mani/pedi. I said this several times as they continued to want me to look at the menu and upgrade the service. When I went to pay they charged me more than the basic mani/pedi price that was posted saying that I had more services. Very annoying. The worst part is the polish turned out to be old and a complete chipped mess by the next day (I am not rough with my nails). I would not use this salon again. read more

After making a 3pm manicure appointment for me and my daughter, we sat unattended in the pedicure chairs for over 30 minutes. My pedicure started at 3:40 and my daughter's manicure had not started at 4pm. I had to leave with no polish and my daughter left with nothing because we had an obligation at 4:15. I paid full price for my service. Why did they take walk-in customers and leave us waiting? No apologies, no price accommodation. They certainly lost us as customers read more

Excellent nail salon. Remembers the regulars names and is always polite and courteous. My wife comes and gets her nails done and we get pedi's together. Would highly recommend them to everyone that lives near south lake mall. read more

Very nice! Quiet! Relaxing!!!! Came in during the week and enjoyed the place to myself! They took their time and did a great French Gel Pedicure read more

Best customer service ever! They have friendly staff, reasonable prices, and my tech did an amazing job! They also accept apply pay which is AWESOME and convenient. I have left nail salons due to poor service and it is clear that here they value each person individually. read more

Normally go to a different salon, but chose this for convenience. Ambiance is nice considering it is in a strip mall. Clean salon with courteous staff, new equipment/spa chairs. Got a reasonably good pedi - not the best and not the worst. So far, so good, right? When using the callous file, the technician was distracted and kept rubbing the same place which was not at all calloused. At first, it was curious, then annoying, then painful. I tried the usual (you know at first, shift your foot, then saying that's getting tender, then pulling my foot out of his hand and saying ouch!). Maybe he didn't understand because he chuckled (I guess he thought it tickled). No huge deal, but after that the water and the moisturizer burned each time they touched that part of my foot which made it hard to enjoy the $35+ pedicure. I asked for a bandaid, but still no indication of understanding. Left the spa with a raw place on the side of my foot (which inconveniently seems to be where all my sandal straps hit) and an average pedicure. All in all not bad, but I certainly won't seek it out preferentially. read more

US Nails & Spa - Ouch! - Nail Salons Near Me - Durham, North Carolina

I've known the owner for over a decade and they always go the extra mile to pamper your experience. They maintain safe social distancing protocols and she makes beautiful reusable masks. Looking forward to when I can return read more

I got my nails and eyebrows done. I didn't sign up for an appointment but I got my services as soon as I walked through the doors. I got my eyebrows threaded. The woman made me feel more comfortable. Then for nails she made sure the nails were perfect. Great service and friendly people. read more

US Nails & Spa - I got pink nail polish it has lasted weeks. - Nail Salons Near Me - Durham, North Carolina

The salon is very clean and the staff is friendly. Dakota is my favorite tech because she is thorough and remembers my preferences. I would recommend to a friend. read more

Another wonderful pedicure by US Nails. I will keep returning for the friendliness of the staff, skillset and comfortable pedicure chairs. Thanks again! read more

They were rude, kept pushing upgrades on my mani the whole time.. rushed the job there was polish on my skin around the nail... way too expensive read more

I got a gel polish change. Not only did the nail tech, cut my cuticles , not slightly but gash, but my polish started chipping two days later. I went back to have this rectified. The tech just put another coat of gel polish on top of the existing chipped nail polish. This is the worst nail experience I've ever had . Much better choices in the area, Mimi's Nail Spa did a great job! read more

Mike does a great job with my gel manicures and knows how to remove the old gel. I say that because I have been to salon and the girl didn't know how to remove and kept applying acetate and my nails and skin were dry for weeks. Mike does gel but quality. I don't like when other salons trim the cuticles and have heard it's bad for them. He makes sure the length and shape are what I prefer. Great job and my nails are healthy. I'm so glad I found US Nails & Spa. read more

There is no better manicure/pedicure for the money. The atmosphere is calm and soothing and if you're in a hurry they'll do your feet and fingers at the same time if they have the technicians available. I've been a client for 4 years now and have always had great service every time. read more

I too purchased the living social deal for myself and my mom. We just went this morning. Both our pedicures began at the same time. A man named Khoa did mine, an extremely rude girl did my mom's. We were getting everything done at the same time, then I look over when I was getting a calf massage and my mom's pedicure is done (a shoddy job of one) and the girl was gone. When we asked why she didn't do the massage or put a top coat, she got defensive & rude; claimed to have done all of it & told us we just didn't pay attention. Duh, we started at the same time & mine took at least another 15 min to complete & I think not getting a calf massage would be pretty obvious to a customer. She finally came back from god-knows-where & put a top coat on about 20 min later. She didn't paint my mom's toenails properly either. Then, when I went to pay, she said to make sure to give the living social voucher to her, yanked it out of my hand & rushed me to sign and pay another dollar for a file. Khoa, on the other hand, was professional and nice. His pedicure was so-so (didn't paint to the edge of each nail & paint wasn't on smooth). Like others have said, being nickle-&-dimed for the file is ridiculous & they (more the rude girl) kept pushing a manicure - we said no 4 times! We won't be coming back & I'm thankful it wasn't full price for such poor service. Khoa and the owner guy were very nice & friendly, but the mediocre to poor pedicure & rude staff outweigh their pleasantries. I have has the best pedicure & customer service experience at La Vie spa on 54 & Fayetteville next to Kroger. I'll be going back there next time & recommend people not to patronize US Nails & to go to La Vie instead (their spa is far cleaner too...autoclaved instruments!) read more

I made an appointment for my mother in law and I for Sunday at 12:15. I had a Groupon voucher that they said I had to give them before they would accept the appt to hold our spot. They said if I didn't come to the appt, my Groupon would be charged-fair enough. My MIL and I arrived at the shop at 12:12 so we were early for our appt. They had already taken walk ins and had no one available to start our pedicures. They didn't start my treatment until 12:35 (20 mins after our appt time) and they didn't start my MIL's treatment until 1 o'clock (45 mins after our appt time). What is the point of making an appointment if they don't honor the appointment? If we hadn't shown they still would have gotten paid with the voucher number I had to provide. I was treating my MIL for her birthday and felt terrible about how long it took. We were 45 minutes late to a family party because of this! read more

Horrible! The workers are so rude and disrespectful. I left the place literally in tears because of how awful my nails looked and I was being blamed for having uneven nails! read more

The worst experience I have ever had. Brought my mom here for a full set of nails, and me, a pedicure. We had to wait far too long for service, we were talked to in a very rude manner, even a dog gets better treatment than the way we were treated. The service was rushed and poorly done, and the owners husband, actually hurt my mothers finger, by leaving a gash on her cuticle. They also tried to upcharge us, the entire time we were there. They also obviously talked about us, in their own language, in front of our faces. All I can say, if they don't like the work they do, they need to find another business to go into. I will never come here again, nor will I recommend this place to anyone. Dawn Lee read more

I was instructed to let them know I had a living social voucher ahead of time but I wish I hadn't done so. First she implied that I had to get this new special nail polish which incidently was "only twenty extra dollars." What??? I had to turn it down a few times and then I was told I would be charged $1 for the nail file and buffer...I absolutely hate being nickle and dimed so this was deducted from their tip. As far as being a living social customer, it was clear that she rushed through my pedicure because she knew she wasn't making any money off of me. She even set a timer during the leg exfoliation/massage which is downright tacky. A man who I assumed was the manager/owner was very friendly but other than that no pleasantries were exchagned. One last thought- the website mentions a free soft drink! Not true. read more

I always have a wonderful experience- everyone is very kind and you never feel rushed$

I went there because I had a groupon or living social deal for a pedicure. First of all the place was cold. I choose my polish and also got a manicure too. No one was in the place surprisingly it was 12.31.12. Two people worked on met at the same time mani and pedi. I did not like that but said nothing. Then I had to pay for a buffer, etc. for hygenic reason. It was written in the small print. Pedicure chair was not operating efficiently, that's usually one of my favorite reasons for getting a pedi. Place remained cold. Nail polish took too long to dry and when I kept stating that something was wrong with the nail polish they rushed me out of there. They were very nice people and tried to be accommodating but I will not be returning there. read more

Amazing job! Excellent customer service and level of quality! My nail tech took the time to really focus on my cuticles and attention to detail on applying the gel polish. Top notch! read more

I've been coming here off and on for about 6 months and I've never had a bad experience. I love the atmosphere and they have a nice selection of nail polishes. The nail techs all are nice, some talk more than others. Overall they have pretty nice service and it's affordable. Dog was super cute read more

I went to US Nails & Spa for the first time today and the experience was amazing!! Feriel did my gel manicure and it is perfect, no bumps and the shape and length is exactly what I asked for. She took her time and paid great attention to detail. I will definitely be returning! read more

Lee is the best! She is very detailed-oriented, friendly and just does the best job. Definitely my favorite person to get a gel mani and pedi from in all the Triangle. read more

Terrible service and extremely over priced. The staff is not very friendly and they had the audacity to charge me a fee because I paid with my Discover card. Not to mention my expensive gel polish changed chipped within a week. I will never come here ever again. read more

First visit and walked in before they opened. They took me right away and I was pleased to see the place was spotless and they had a very strong selection of polishes - brands and colors. Was offered something to drink and tended to throughout the process. I don't live in Durham but if I'm in the area I will definitely return. read more

This was my first nail salon experience and I have to say I'm glad I went here! Everyone was so nice and accommodating. I had a gel manicure and just a plain pedicure done, and they both look and feel amazing. I was recommended this place by a friend and I'm really happy with the results. The nail technicians and I talked and laughed while they did my nails. It is a bit expensive, but like I said it was my first time so I don't know how it compares to others. Overall, great experience and I'm happy I did it! read more

Came here once and had my pedicure done. They lady cut too deep on my big toe, it was painful, no apologize. Bad experience

Tina waxes my eyebrows and they are always perfect! I got my nails done today with gel polish. They are perfect! The best place to go in the area, based on quality and customer service! read more

This place is wonderful! Tina and Candy are great. Nails and waxing services are top-notch. I highly recommend this establishment. Very nice people and great service. Have already booked my next appointment! read more

Great service and long lasting results! Always so friendly and prompt service. I come here every time I'm in town.

What a wonderful nail salon! I enjoy coming here for pedicures and gel manicures. The salon is very clean (and I'm a stickler for that) and the staff is super friendly! I've been to several of the nail techs there, so whoever you get will do a great job! They offer a complete menu of nail services and they offer the most gel color choices of any salon I've ever been to. You will not be disappointed! read more

Wish there was no stars. Horrible horrible horrible. The girl who did my pedicure was so worried about how to get the acrylic off my toes the water was cold and I still have dry skin on my feet. A complete waste of 55 dollars. When it came to my nails I asked for a simple French tip ombré not hard at all. Well what they did was nude color with white splotches on it. I was getting the SNS which wasn't SNS it's a knock off and the manicurist If you can call them that took the brush and flicked the white over it. Mind you I had it removed and left. I will never go back and I wouldn't recommend to anyone. RUN RUN RUN from this dump. Then they try to bribe me with free nails no thank you I don't need free I just wanted good! Not to spend 3 to 4 hours for nothing but a waste of time. The minute you complain the Chinese or whatever it is begins so you don't know how much they are saying about you. That is disgraceful and very rude. read more