My family has been coming to sarah for multiple decades. She is an excellent tailor and the gold…read morestandard for getting a pants hem. I am very short and therefore all my pants are constantly too long. This visit, I brought sarah 5 pairs of pants, 4 of which were objectively difficult to hem; two super wide legged pants (one linen and one pleated suit pants), 2 made of this weird thick satin. The last pair was a front pleat cargo pant type dress pant. The way she hems is flawless. It's incredible how I cannot see the hem from the outside of the pant. I can see it's been done on the inside but on the outside you can't see the stitches at all even on very thin fabric. These 5 pairs were a very fair price! 14-18$ depending on the fabric and cut of each pant. I called before my visit because in order to tailor pants you need to try them on and have them pinned at the right length-- this takes time if you need to do it 5x in a row. So I called on a Monday and asked when would be a good time for me to come in Tuesday? She gave me a good time and when I walked in I was seen immediately. Took about 30 mins to do all the pinning. She said come pick them up in two weeks. At the exact two week point she called to let me know that the pants were done. Everything fits perfectly!!

I went here to get my dress shortened. I needed it back in a week. I was told any alterations…read morerequire 2 weeks notice. I wished I had known that before traveling there so I thought I would inform all of the procrastinators like me do not waste your time going here if you need alterations done in less than 2 weeks.

So I love the service here. Always so friendly. My experience here has always been good. My…read moreclothes are clean and I always have them back within a few days. Prices are average. Parking is easy.

When I moved to the east bay I was looking for a place to tailor my pants , clean mine and…read moreHusband's Jersey's and a dress I bought for a wedding. This place is Great! Always friendly professional and fast service! I am glad I found this place and Highly recommend this place.

She wasn't able to get the stain out but still charged me the full price - $25 down the drain!…read more Edit- I put the dress in the washing machine and the stain came right out and the dress was fine! (Only reason I didn't do that at first was bc it said dry clean only). No clue why Custom Cleaners wasn't able to get it out but l still charged me the full amount

Great and quick service, will return again. Reasonable prices for what they do! Local spot I would…read morerecommend for people to go if they need things custom made.

Very quick and reasonably priced services! I dropped my items off on a Friday and they were ready…read moreby Tuesday.

Overcharged and couldn't remove a stain. No refund or discount. Shyster!!! Too many other dry…read morecleaners that charge less than to do business with this idiot!!

The lady who helped me was really nice. I couldn't be more thankful that she stayed 20 mins past…read moretheir closing time so I can pick up my laundry. I didn't realize that they're closed on Sundays and I completely missed getting it last Saturday. I don't reside in Hayward but was staying in a hotel in the vicinity for about a week. I work in the airport (usual 8:00-4pm grind) so it's quite a trip for me to cross San Mateo bridge in the rush hour traffic. Of course, I also didn't ask if they have modified hours with COVID. Apparently, even if the receipt says open M-F 8am-6pm, they're only open through 5pm. Understandable. This is why I'm super thankful for the lady for going above and beyond. She even said don't worry about it drive safe and I'll wait for you until 5:30. Whew, I barely made it but got there around 5:20pm. She also made sure I check if I have everything I need. Thank you so much 1st choice cleaners! For that, you'll definitely be my first choice for dry cleaners whenever I'm in the East Bay Area. :) The wash and fold costs $2.25/lb but minimum 10 lbs. so make sure you have a lot to bring of laundry with you if you want to avail of that price. Take advantage of it or else you'll pay $22 either way.

jenny left my 2 twin's charro suit looking better than new. My deadline was short and was not…read moreturned away I was rather greated with a smile. My twins looked amazing for their baptism. Thank you for the great service i will definitely be visiting again!

I went there to get few items of my clothes fix where I needed to get my spaghetti top hem, fix a…read morehole in a blouse and to replace a broken zipper. It was a nice old lady running the shop and I got all my clothing fixed and it was ready like she said it would be.

Ms hann is a master at her craft she's honest and can practically do any repair she's honest and…read morefair no wonder she's has had her business for years anything i bring in she creates magic and all of sudden it done very happy with her services and really knows what's she's doing I'm always happy when I leave . I can't say it enough she makes it happen

We love this place, especially for washing large comforters and seasonal blankets. As well as the…read moreoccasional times when you need to do laundry and your washer and dryer are broken. The quality of service is wonderful. If you don't have quarters, they definitely do. While you're waiting for your laundry to be done, you can walk across the parking lot and look at the koi fish at Connie's pet store.

I'm a massage therapist and I use them for my massage sheets. Large machines, helpful attendants…read moreand the owner is in and out almost every day. They are very clean and have large folding areas. They also have wash and fold services and pay-by-the-pound dry cleaning services. It's a great location for large comforters, Sleeping bags and tarps etc. Almost always really nice people there, not questionable like in some places. Great parking, soda vending machine and clean bathrooms and laundry sink. I go there about twice a week.

This man is an Angel! I had a huge dilemma and he came through and made things happen for us. I…read morehighly recommend this place! Thank you Al!

I brought 10 pair of pants in to be hemmed. A very simple request . One pair needed a 28" inseam…read more They others all 29". One pair had raw edges and I wanted a regular hem on them too. While I was there the gentleman place a tag on the one pair of pants that needed the 28" hem. I was told the next day all the pants were ready for pickup. I picked them up. When inspecting the pants at home, the one pair with the raw edges was not hemmed and looked like a pair of scissors was used on them making an uneven cut. I was charged for this! The one pair that was tagged for 28" measured 29 " with the tag still attached. The inseams measured differently from one leg to the other on 5 of the 10 pants. I called, explained the situation, spoke to a woman, and was told to bring them back in. I did and the woman at the counter apologized after see looked at the pants and said their regular seamstress was on vacation. This was a Friday and told me to come back Monday and the pants would be fixed. When I came in today, my one pair of pants with the raw hem was still not hemmed! The pair of pants that I wanted the shorter inseam, 28" was still 29". But a pair of my other pants that needed the inseams be redone so both inseams were even, now have been hemmed to 28"! They male counter person insisted I wanted theses pants hem to 28". Absolutely not! The pants that needed the 28" had a tag that he, himself safety pinned to the waist when I originally brought them in. He said I wanted to keep the raw edges on the one pair. If so why would I bring them in, I could cut the legs myself and save $18.0! Unbelievable attitude and very poor quality of work. I do not recommend this dry cleaner to anyone. I received a refund on the pants that were never hemmed, but not on the other pants that weren't hemmed correctly and another pair ruined by hemming too short.