What a great experience at the Tatum Social Security office on Tuesday, 8/11/26! Agent Robert was…read moreincredibly helpful to me, answering my questions, gave me excellent advice and options on how to resolve my issue. He said "Take a couple of days to think about what you want to do and come back to this office and we'll go from there." Wow! Great customer service from Social Security Tatum and Robert!

Miss Gaffrey was super helpful and assisted me with something I was having trouble with online, if…read moreyou get helped by her consider yourself very lucky!

Unlike dealing with the third party (contractors) on the 800 number, the information housed here in…read morethe form of these actual agency employees is very good. With no accountability for what those contractors tell and / or commit to you on the 800 number, you will appreciate working with this office and its onsite employees. The entrance, lobby, reception and waiting area is poorly designed and understaffed. You just need to stay focused and not give up on getting to an actual employee with your questions . . . it will be worth it.

Horrible experience and waste of time. Asian "manager" was not helpful. i brought in proof of birth…read more, proof of child care, and medical records from my sons surgery and she would not accept any documents. poor customer service not friendly at all.

The office is centrally located on 7th Ave and has convenient parking . I would visit this…read morelocation if needed. However, since the pandemic much has changed and this 2025 a lot more has changed. I was very disappointed with my last visit 2weeks ago. They have a sign posted (registered appointment line up here (left side) and non registered appointments line up here (right side). I drove a senior to the office and there were no lines, she only needed an award form. The representative on the phone said go in and explain what you need. To our surprise and dismay both security officers turned us away and said go online and make an appointment. One of the main issues is many seniors are not technology savvy and need a human being to assist them. Immediately I had to call SSA, wait 15 minutes (thank goodness), to ask the representative to mail her the form needed. I will say it has enough security features / barriers inside that you can't just walk in. The Front office security definitely needs to show a little more respect and kindness and towards people in general entering the office. Yes, I know they run into people who are aggressive, upset and have bad behavior but they should not taken that attitude towards everyone else who arrives for assistance. Sadly the government is starting to make all federal agencies worse. Jesus help us

I cannot imagine a worse experience. Avoid this location at all costs. I had an appointment for a…read moresimple marriage name change for which I FILLED OUT ALL THE INFORMATION ONLINE, yet was told the appointment wouldn't help. After waiting an hour in the general queue, the staff was extremely rude, passive aggressive, and entirely unhelpful.

I was provided with excellent service from Candace at the Glendale office. My request was rather…read morecomplicated and she was so patient! Candace provided me four options that could help provide a successful conclusion to my issue. She truly was so nice AND very knowledgeable and totally professional. I am so grateful to her for her help.

Was fairly quick to get get a birth certificate if you have the correct information. Waited maybe…read more25 minutes, if that.

Don't get me wrong this place is quick with service but the lady at window 4 is by the rudest and…read moremost entitled person I've came across. As soon as I walk up ATTITUDE, throws my mom debit card at her then smirks and says "sorry" my mother also doesn't speak English which is why I'm there, proceeds to ask me out of nowhere if I'm okay aggressively. If you don't want to work clock out dumb b***.

I had to get my daughter a birth certificate. This was the closest location to my house. I filled…read moreout the application online beforehand, printed it out, took it down here, grabbed a number and was seen within about 20 minutes. They have a TV to watch while you wait, no wifi though. When my number was called, I went up to the window (nice lady), paid my $20.00, and they printed out the birth certificate right then and there. Couldn't have asked for an easier transaction! I would definitely recommend this location if you live on the "Westside"! It's right off the 10, (McDowell and 95th) easy to find and very convenient! Good stuff!

I had the pleasure of meeting with Van today who was so pleasant t and professional to work with…read more This may sound kind of weird, but I had an absolutely wonderful experience today. They were on time for my 8:30 am appointment . The Customer service was great and it only took about 15-minutes to get me completely taken care of and on with my day.

Called yesterday twice was informed to call next day, now I'm on hold for almost 2 hrs. We have to…read morebe prompt when giving things to the IRS but in return it's inconsistency and lack of service. But again when they want something it's a must. Broken system this is.

I went without an appointment , they didn't get me in but gave me a number to call and I did and…read morewas able to handle it over the phone in the parking lot , so person on other end of phone great and had what I needed in the mail for taxes in a few Days .

My friend had an appointment with Social Security in the afternoon. We made a day of it by visiting…read moreother places prior to this visit. We arrived early in the hopes of being seen early. We did our usual check in at the kiosk and received a number for help. The agent was 15 minutes late for the scheduled appointment. He was swift and efficient. My friend had questions but he said he didn't have time. I didn't think that was right especially that he kept us waiting, I understand there are other customers who need help but don't dismiss those who have a few questions. He called the next customer so we had no choice but to leave. They have their own parking lot

This place is great and happy it helps rid the US of threats foreign and domestic. God bless the…read moreFBI and here is too many more blessed years!!

The AZ DES wants you to register to vote. I mean, really wants you to register to vote. I mean,…read moreREALLY, REALLY wants you to register to vote, and price is no object. After the first few times I visited my local office, I finally told the nice lady that I'm already registered. Do you know what she said? "We have to ask you to register to vote every time you come in, even if you are already registered." Good grief. How many work hours are wasted each year on this? And then the kicker: they mailed me a packet for registering to vote! A four-page packet with a staple and of course the envelope it came in (including a return address sticker and a mailing address sticker) that cost them 45 cents to mail! Not only environmentally irresponsible but also fiscally irresponsible. What a waste of resources. If the people who put together and mailed this packet would get on the telephones and start taking calls, we wouldn't have to wait so long for someone to pick up. I would give one star, but I've talked to several employees and only one sent me off on a wild goose chase to another department because she was either too ignorant or too lazy to help me. Most workers seem to be aware that they are apparently supposed to ask you to take a one-minute survey at the end of your call, and in the survey you are given a chance to rate the employee's professionalism and I think their knowledge. Good job for whoever installed the survey. I think it's helping.

Does no one know how to answer a phone it's like you guys are a company and you guys have all your…read moretease crossed and your eyes dotted just to make sure that you guys are running company and say that you guys are here for people when in actuality, you guys never answer your since Trump has been in office. You guys are always busy or due to high call volumes. You guys can't answer. You guys never answer a phone. It's like you're not here for the people anymore and you guys don't care. I am trying to renew my nutrition stamps, and you guys are trying to make me jump through hoops when all I should be able to do is push renewal but you guys don't even give that option it's there but you can't click it. I'm sick of this government and how it's being ran and it's not here for the people, but we all pay taxes when we go out to eat when we go buy things when we go and do things but yet we can't get help where we need it. And I put a one star rating because I had to put a star rating. You guys should be a negative star rating so as my star stands, it is standing for a negative one.

The best thing about this jail is the food, its so good and the free healthcare doesn't hurt if i…read morecould i would totally go back 10/10 best jail i have ever been to

Horrible place . Staff are rude and feed inmates nasty food . My dad is inocente and has diabetes…read moreand they won't reply back to a diet form we submitted about feeding my dad proper meals do to his conditions . They keep giving him high carbs meals and they won't do anything about it . I just hope this is over with . If anything happens to my dad be ready for lawsuit..