Unlike dealing with the third party (contractors) on the 800 number, the information housed here in…read morethe form of these actual agency employees is very good. With no accountability for what those contractors tell and / or commit to you on the 800 number, you will appreciate working with this office and its onsite employees. The entrance, lobby, reception and waiting area is poorly designed and understaffed. You just need to stay focused and not give up on getting to an actual employee with your questions . . . it will be worth it.

I visited this social security office and was treated very well. They were so helpful, and kind…read more The location is clean and organized. I won't hesitate going back if I ever need to in the future. Special thank you to Myra and team

Well, done Representative Franks! Bravely standing up against corruption in government!read more

I had the pleasure of meeting with Van today who was so pleasant t and professional to work with…read more This may sound kind of weird, but I had an absolutely wonderful experience today. They were on time for my 8:30 am appointment . The Customer service was great and it only took about 15-minutes to get me completely taken care of and on with my day.

Called yesterday twice was informed to call next day, now I'm on hold for almost 2 hrs. We have to…read morebe prompt when giving things to the IRS but in return it's inconsistency and lack of service. But again when they want something it's a must. Broken system this is.

I'm out in the San Tan Valley and Florence area. Epcor bought out Johnson Utilities in 2021 which…read morewas a very bad company. Epcor hasn't made it any better. The water quality here is so bad we are afraid to let our dogs drink it. The fees are pretty high for water, but that's not my main complaint. My main complaint is the customer service. They are all useless. If you call customer service, they clearly don't know what they are doing. I got shut off once because we could not afford the $250 bill because I am disabled and my wife's hours were cut. Sure, that's partially on us cause we couldn't afford it, but they didn't really work with us to help us pay it either. After we were able to get the money to pay the bill, (they make you pay it online then verify the confirmation number over the phone). The lady told us the water would be back on the same day with no extra fee.. then later in the same call stated "Oh, there will be a reconnection fee now cause it's after 3pm, do you want to wait until tomorrow to avoid the fee?" No! I do not want to wait in Arizona summer heat to have my water turned back on! Also, their online chat does not work. It redirects you to wait for an agent, then disconnects you. So I used the message system they have on their site to complain about it and all they said was "we know it's broken." Then why is it still an option for customers? They push for customers to use it even! Also, whenever I use the message system, I don't get good answers back, they always state the obvious and don't address my questions or problem. Lastly, their website doesn't break down your bill when you want to pay, and for some reason a lot of the time it schedules the payment for the next day instead of taking it right out, especially on weekends. I feel like for such a big company this shouldn't be a problem. TLDR; Epcor customer service is frustrating as their reps are not very good and/or poorly trained, their online chat is broken, replies through their website message system only state the obvious, are limited responses, and are not helpful in any way. The online payment system is not efficient and could be better for such a big company.

Called 811 for marking my yards buried utility lines and I specified NOT to paint the landscape…read morerocks. Every other companies that located the lines, didn't spray the rocks. The ticket clearly stated NOT to, but EPCOR did anyways. Obviously they didn't read the ticket, or they just didn't care

the young lady that sits at Window 3 I think her name is B she was very helpful and helped me…read morethrough the whole process she even let me take my time with reading the questions she's a very lovely and polite employee "

Needed travel ID's and I tried to make an appointment online before my husband took half a day off…read moreof work. No bueno. After in putting all information I kept getting an error to add all required info even though I had. So, we just go down. Arrived about 1:30 on a Tuesday and was surprised there were only 6 people in line. Before entering the line you must scan your drivers license via a kiosk. We stood in line about 10 minutes and were called by Duane I believe, might have been Dwight. Since I had printed out paperwork and filled out at home and had all required documents this was a seamless process. I think it took me longer to track down my marriage license than it took Mr. Duane to process our new travel licenses. Ladies, if you've changed your name after marriage take your marriage license. Even though years ago I had updated my social and dl it was required because my name now does not match my birth certificate. Duane was wonderful. Personable, efficient, happy. By 2:00 o'clock we were on our way home. But when we left there were about 30-40 people in line and the parking lot was jammed. My experience within the mvd office was five star but the hassle of the website trying to make an appointment, as others have stated made me take a star away.

Friendly staff, knowledgeable. They did everything for our Passports and made it simple, and…read moreexplained everything. Our whole family has used them for over a year and they have yet to dissapoint!

Quick and efficient service for title transfer. Would…read morerecommend this service for its value and time saving

Honestly no idea why they even have a phone, if they refuse to actually use it. I've called 6 times…read morenow in the past 3 business days with no answer. This is my "assigned" post office but it's 30 minutes out of the way. I should be able to call them for a quick question and not have to drive that far away to just get an answer, not even for actual services. Ended up just getting a refund on my package and claiming it as lost since they can't answer the phone to help me locate it. I don't think anyone ever expects to enjoy the post office, but a bit more customer service would go a long ways here.

I just moved to Sun City and visited this Post Office for the first time today. The post office is…read morevery easy to locate and has plenty of parking. They have a nice assortment of packing supplies and even greeting cards. Sun was the person who helped me and she was the friendliest Post Office employee I have ever had help me at ANY Post Office

Wonderful people running this chamber and great group of members. Just joined and they literally…read moreconnected me with a job lead the same day. Highly recommend!!

I really like this chamber - they are very interested in helping my business in so many ways. They…read morehave so much support to offer and are constantly inquiring about how they can be even more helpful to my fledgling business. Great sales and marketing info and an awesome women4women group. Great value for the money.

It would be zero stars if I could. Very unprofessional and don't do their job. Can't leave…read moremessage on phones because mailbox is full. Have a recording that says, "Happy Presidents Day! Because I work for the county, I'm taking advantage of my day off and am going to do charity work. I'll be back in the office tomorrow." But it's March 1st today, (8 days after Presidents Day) and doesn't answer phone until on the 5th try, she picked up and said, "why are you calling after hours, don't ever call this fucken number again." EXACT WORDS! She hung up on me. I didn't even get a chance to tell her I was a client. It was 5:30, and she DOESN'T answer her phone during the day. Her name is Jenny Vitale and you pay her salary. I apologize for the vulgar language, but I am being brutally honest. I want to see how long it takes them to take this review down.

Everyone is EXTREMELY helpful and very very nice EXCEPT for Sheila. She won't even let you finish…read moreasking a question, is extremely rude, not helpful, and it is obvious she is not happy with her job. I usually don't even write reviews about places, but the way I was treated by her compelled me to write a review. Like I said, EVERYONE else was awesome. She needs to find another career.