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    Urban Bird Hot Chicken

    4.1 (129 reviews)
    Tue 10:00 am - 1:00 AM (Next day)
    Wed 10:00 am - 1:00 AM (Next day)
    Updated 1 month ago

    Order Urban Bird Hot Chicken Takeout or Delivery

    Urban Bird Hot Chicken Photos

    Business Info

    URBAN BIRD HOT CHICKEN ATMOSPHERE

    What's the vibe?
    Casual
    Outdoor seating

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    Recommended Reviews - Urban Bird Hot Chicken

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    Rafael W.

    Urban Bird Hot Chicken is currently my favorite hot chicken spot. I've been ordering the Urban Fries, which come loaded with mac and cheese, fries, and their delicious chicken. Everything I've tried has been great, and I'll definitely be back to explore more of the menu!

    Urban Fries
    Philip P.

    I don't know what kind of sorcery they're running in that kitchen, but my food appeared in 4 minutes like it teleported. The chicken tenders were built like NFL linemen, the fries were drowning in mac & cheese like they just got served custody papers, and the waffles were fluffier than a baby alpaca living its best life.

    Horrible manager and place

    I placed an order to eat there and after waiting 30 mins they gave me a bag to go with the wrong order. The manager (woman with piercing and colored hair) came over and said they gave our order to someone else and they remaking the order now. Mind you I was in there for my lunch break. I told her to just refund my money back and she dared to ask for my drink back which I was already drinking. This Tik tok generation of people as being managers is comical. No customer service at all. Don't go here to eat. I even saw others leaving while waiting for orders. Then you had the workers over there just chatting while we all waiting for food . Shameful place.

    Chicken Time
    Mike C.

    This place is great!!! Food is delicious and creative. Been here three times now and always great service and great food.

    Bird
    John W.

    Update: I went back and they forgot my friends ice cream despite us asking twice. They also gave us incorrect information about what comes with one of the dishes. The ended up giving us a full refund because the ice cream machine was down The food was still really good though!

    Urban Fries with mild sauce
    April K.

    I had been looking to come to this restaurant for several months because of its unique menu. I ordered the urban fries seasoned mild. These have a french fry base with white mac and cheese, the urban bird topped with their sauce. To be honest with that blend of ingredients, I didn't expect it to be bland. The service was friendly and the restaurant was extremely clean.

    Elote Fries
    Jacquelyn C.

    I ordered the Sando and elote fries to go. The Sando was really good--chicken was crispy and the cole slaw was sweet which added flavor and coolness to the hot and spicy chicken. I like that you can customize the heat profile of your chicken, but I do wish the chicken was a patty rather than tenders. The elote fries were alright to me, a bit too cheesy for my taste. Will return for the sando!

    Tender Sando and Sweet Potato Fries - Regular
    Anokhy D.

    If you're looking for spicy chicken that'll last past the restaurant trend of everything being "hot chicken," this is a place to put on your list. I got the tenders sando at Nashville Hot with sweet potato fries and had a great time. Plenty of seating, the space was generally clean (although our table was sticky when we sat down), and it was a packed night so I understand service can be a bit backed up.

    Sandwich meal
    Todd P.

    MEH. Cookshack is Far Superior. Ridiculously unimpressed. Ordered simple Nashville hot chicken tender sandwich combo "for here" 20+ mins later a bag Togo is dropped on my table. Sandwich is cold. Fries were great. Lemonade always solid. But wow. When Cookshack and others exist, I will not return to another Urban Bird. Came after 1 pm. Not a lunch rush. Just not great.

    Tennessee hot chicken tender and waffle basket.

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    1 month ago

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    3 months ago

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    4 months ago

    Refusing to offer water to paying customers while serving spicy food should be a crime. Place was sticky and dirty. Will not be back.

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    2 years ago

    I got takeout and the food was great. I really enjoyed the sandwich and also got the Thai fries.

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    11 months ago

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    Page 1 of 4

    Ask the Community - Urban Bird Hot Chicken

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    I can't wait until the next time I try this place. My two friends and I decided to do a family…read morestyle dinner so we got an orange chicken, hot honey chicken, crispy beef, 2 small rices and a tikka masala chicken. It was all AMAZINGGGG The small rice is way bigger than we expected, so glad we only got 2. The hot honey chicken was my fave with the crispy beef being a close second. The portions were huge despite two of the things we got being appetizers. We did an order to go and it was ready within 15-20 minutes.

    I'm not big on bashing small businesses because I understand that mistakes happen. However, this…read morewasn't the first time I received an incorrect order--it was the second. The first time, I simply made do with what I received. This time, I contacted the company because several items were incorrect. The gentleman who initially answered the phone was sweet as pie and tried to assist, but unfortunately, he didn't have a resolution for my issue. Shortly after we hung up, I received a call from someone who stated that he was the owner. He was initially very apologetic, and I sent him pictures showing what I ordered versus what I actually received. He explained that DoorDash posts the pictures of the food, not his company. He offered to refund me for two items, but I explained that I still wasn't satisfied because the one item I did receive was room temperature at best. At that point, the entire order was essentially a loss. When I asked for a full refund, I was told that I needed to return the food. I explained that the food had already been delivered, so I wasn't sure how I was expected to return it. That's when the conversation completely changed. The owner accused me of trying to get money from his company, said I was manipulating them, continued making disrespectful comments, and ultimately hung up in my face. That part bothered me more than the incorrect order. Mistakes happen. Food gets mixed up. Orders can be prepared incorrectly. I can understand all of that. What I don't understand is making a customer feel as though they are dishonest or trying to take advantage of your business simply because they are asking for a resolution to a problem. At the end of the day, my family still didn't have dinner, I paid for an order that was not properly fulfilled, and the biggest concern seemed to be defending the business rather than providing customer service. I genuinely wish the outcome had been different because I try to support small businesses whenever I can. But customer service matters especially when something goes wrong. How you handle the mistake can leave a much bigger impression than the mistake itself.

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    This place is so Awesome…read more Amazing Clean setting Positive vibes Staff is welcoming and attentive Thank u This is a go To spot ! great food and options

    I'm sort of embarrassed to say this is my first time here as it has become a staple in the…read morearea...But hey, I made it and I'm glad I did! I was mentally prepared for a line lol. I've passed by several times and the line has always deterred me, but this time I came with my game face and the patience of a saint. I arrived on a Friday at 11:03am to be exact. Yep, they open at 11am and yep there was already a line. I was shortly approached by an employee who handed me a paper menu and asked if I would like to purchase a drink while I wait in line. It was fairly hot outside but they had fans along the patio to give relief. The inside of the restaurant is not large but also not small, its first come first serve so get in where you fit in or opt to sit outside. I arrived to the front of the line around 12pm so it took about an hour of waiting in line. Ordering was smooth and it took no time for the food to be ready. Staff were friendly, and service was speedy. I ordered brisket(moist), pulled pork sandwich, mac n cheese, potato salad, beans, apple cobbler, and a baked potato. The potato salad was a pleasant surprise! It is not your traditional potato salad, but If you enjoy anything dill flavored, you'd love it! The brisket was moist and flavorful, melt in your mouth good!!! The other sides were just okay, not bad but nothing stood out. The cobbler was a bit too sweet and it did not seem as though the ingredients were mixed very well. It was like they dumped sugar on top and baked it without mixing it. Pulled pork sandwich was meaty and flavorful. Pretty good BBQ Experience!!!

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    Urban Bird Hot Chicken - chickenshop - Updated September 2026

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