Horrible lab. Waited over an hour. Sign on wall says if you have been waiting more than 15 minutes…read morelet us know. When I did I was told we only have one person drawing blood.

I went to Laboratory Alliance at 475 Irving Ave, Syracuse, NY 13210. I asked if I was supposed to…read moresign in on the clip board. She (Hannah if that's her real name) said You are going to need to wait ! She was very mean and snotty ! i did not like her attitude. It doesn't cost anything to smile and be nice ! She had her badge covered up so I couldn't see her name. I asked what her name was, she said Hannah, I don't know if that's her real name or not. people in public service need to be friendly, not miserable! it looked like she was training someone.

The practice desperately needs better staff training and management oversight. I've been a…read morelong-time patient because the doctor is good, but the staff at this practice--especially the nurses--can be unprofessional and disrespectful. I interacted with the office manager to get her feedback and she herself was unprofessional and dismissive. This kind of behavior is unacceptable and adds unnecessary stress to patients already trying to get care.

Busy practice. May need to go to Urgent care if they can't fit you in for sick visits.read more

I went to get blood work today at W Taft Road in Liverpool NY and I had the pleasure of working…read morewith Yeri (I'm sorry I didn't catch the spelling). I let her know I usually get sick after I get my blood drawn. She was absolutely wonderful, very calm and collected. We talked for a little bit after just to make sure I was okay to get up and she was so personable. I will absolutely be going back to see her. She made this experience a lot more bearable. I am hoping this will reach her. Thank you!!

My visit was great very fast i was in and out in 10 minutes Nancy was very sweet and very fast she…read morewas great at her job i have not one complaint about my visit.

I've been here every 3 months for the last year or so. I've never had an issue with being checked…read morein quickly at the front desk or rude staff. On multiple occasions while chatting with them during my labs they have mentioned how they are always short staffed, and I believe it... that waiting room is always packed and your wait time will be 1-1.5 hrs without fail unless you come right when it opens (and even then, you'll probably have a bit of a wait but more like 20-30 mins). I've been told that all their locations are dealing with the same issues with wait times-- I don't know if that's true but I still come to this one.

Very Poor Service. They did not submit recent Rx for several lab tests to my Aetna Medicare PPO, as…read morethey have done in the past, Now I am looking for a way to file a claim directly with my insurer. In the meantime, I will not pay the bill they sent to me because they erred.

Courtney is the most caring, informed, kind, intelligent phlebotomy nurse. She distracted me so i…read moredidnt even feel the blood draw happening, which I normally do. Very lucky to have her. 5/5 ​

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

My phlembologist, who drew my blood, went for an easy spot instead of a proper one. She drew from…read moreabove my inner elbow and said, "It's a small surface vein." But then also added that she "blew the vein so there would be a small bruise." I would worry about blood work being drawn here.....

No one wants to get blood drawn, but when the need occurs, this is the spot to go! Maggie is the…read morefirst phlebotomist to draw my blood, who had no issues finding a vein, a first for me! She did so well finding the best vein that I actually stopped bleeding before leaving the office. Maggie is true pro that knows where to go to get the draw required, and painlessly. Also, as a digital native, it was a double-win that this lab leverages technology (online tool) for an efficient scheduling and check-in process. Well worth the drive from Rochester for the stellar service and professionalism.

Update to my original review. Reached out to billing and was lied to by the billing department that…read morethey don't charge me which they did and that it was my insurance who had to update the eob in order to refund me. They are coming insurance fraud and are scrambling. Check any bill you get from them I have been charged every time I have gone there and then called asking why if I paid my copay would I be charged again and 9 out of 10 times it is some lie. Oh we didn't see you had insurance you can disregard, oh we weren't parring with Excellus then (they were). This company is dirty and you should not trust their billing practices.

I went there at my surprise to do a drug test for a job and then later I found out they didn't give…read moreme all of my identification back So when I asked if it was there, they said no And now I have to get my ID replaced