I had an appointment with Kevin who has always done a great job. He hadn't quite finished with his previous client so Holly was prepping my nails in preparation for when Kevin would be done with his service. Holly was extremely rough and aggressive with the nail file and after I let her know that she had injured my finger and that it was bleeding, she placed a cotton ball on it and wanted me to go ahead and soak my nails in acetone to which I declined. Holly did not apologize, she just smiled and was speaking to the other nail technicians in her native language and continued on to her next task. This is the second incident at this nail salon. The owner was very apologetic when I told her about the incident. The salon is very clean, is located in great location, and Cindy and Kevin have done a phenomenal job on my nails in the past and on my visit today. However, this is the second incident where I have been injured while the nail technicians are either super aggressive or talking to each other and not paying attention while operating the electrical equipment as it happened in my other incident. If you do get your nails done here, and you do not want to be injured, I definitely recommend requesting for Kevin or Cindy. I definitely do not recommend Holly or the technician that has a cute bob. She was the one that injured my thumb with the electrical nail file. read more

Upscale Nails Bar - Holly injured my ring finger by aggressively filling it - Skin Care Near Me - Arlington, Texas

See all

Terrible products--the gel polishes don't last more than a day--and the staff are rude, with the exception of Kathy. read more

Upscale Nails Bar - Skin Care Near Me - Arlington, Texas

See all

If there were an option to leave zero stars, I would. Over the past four years, I have visited this salon approximately six times, hoping each visit would be better than the last. Unfortunately, today's appointment confirmed that I will never return. I want to begin by recognizing Cathy, who was the one bright spot in my experience. She was warm, professional, attentive, and provided an excellent pedicure. She is a credit to this business. Unfortunately, the remainder of my visit fell far below even basic professional standards. The technician who completed my gel full set delivered the poorest nail service I have ever received. My nails are noticeably uneven, misshapen, excessively thick, and overloaded with product, resulting in an unnatural appearance. To make matters worse, he finished the service without explaining that I needed to remove the oil from my hands, leaving me confused about whether the appointment had actually concluded. Rather than focusing on the quality of his work, much of our conversation centered on economic hardship and corruption in Vietnam, which left me feeling uncomfortable and, frankly, as though I was being encouraged to leave a larger tip out of sympathy rather than because of the quality of the service. The checkout experience was equally disappointing. The woman at the front desk has been consistently unfriendly during multiple visits over the years, and today was no exception. I complimented her outfit, yet she barely acknowledged the compliment or even made eye contact. When I politely asked for clarification about the charges on my receipt, her response came across as dismissive and impatient. Customer service should never make a paying client feel like an inconvenience. Equally concerning is the condition of the salon itself. The furniture and equipment have become noticeably worn, dated, and poorly maintained. For a business located in Viridian--a community known for its quality and standards--the overall environment no longer reflects the level of professionalism one would reasonably expect. I value businesses that appreciate their customers, take pride in their craftsmanship, invest in their facilities, and understand that exceptional service is what earns loyalty. I have given this salon multiple opportunities over several years, hoping my experience would improve. Instead, it has steadily declined. This visit was my final one. I cannot recommend this salon, and I will gladly take my business to an establishment that values professionalism, skilled workmanship, and customer care. read more

This is THE BEST nail salon around - fabulous work, professional, and customer focused. You can relax in style and enjoy a beverage while getting your fingers and toes perfected! Looking for a pampering experience! Ladies and Gentlemen should head to the team at Upscale Nails! read more

I don't want to write a long review, but I wanted to share a bit of what we experienced. This was supposed to be a first nail spa day, and it just didn't go the way we expected. At one point, a male staff member stepped in while manager was already working and took over pretty abruptly. The conversation didn't help either. Simple questions about designs turned into a back-and-forth that felt more like a warning about payment than a normal interaction. It just set the wrong tone. What really annoyed me is assumption(s), which could have been proved wrong if they showed little bit of professionalism and interest Overall, the experience felt tense and unwelcoming, which is the opposite of what you expect walking into a place like this. read more

Manager Tiffany was very rude! She had a nasty attitude. This is my 4th time coming here and I won't be returning after the terrible service I received today. read more

I come here almost every month. Never been disappointed until yesterday. The lady who did my pedicure was a 10/10. the lady who did my manicure was a 2/10, did communicate well with me about my preferences, did not polish the whole nail which i told her and she did not fix it. did not paint the tip of my nails either. I also had to pay prior due to "internet failure" which I've never had to pay prior. It was just a waste of complete time and money. read more

Upscale Nails Bar - Skin Care Near Me - Arlington, Texas

Every special occasion they come through! Today I tried the new cateye and chrome nails! read more

Upscale Nails Bar - Skin Care Near Me - Arlington, Texas

Love my nails and great service by Ann! I will be coming back again. I asked for short French tips and they turned out just like the photo I showed her. read more

Upscale Nails Bar - French tip dip manicure - Skin Care Near Me - Arlington, Texas

Great place! Chairs work, staff is very friendly, and handle high volume days efficiently. Highly recommend! read more

Upscale Nails Bar - Great salon! Always do an awesome job, highly recommend! Chairs work, staff is very nice, and handle the high volume times efficiently! - Skin Care Near Me - Arlington, Texas

I actually have been coming here for the last year - and as soon as you come in they sit you down & take care of you like your family . Every mani and pedi I've gotten here has lasted forever & I've even asked them for their opinion on options ; in which they always either help me choose something amazing or introduce me to new ideas - ask for doan & holly their service is amazing . read more

See all

Update: Decided to go back, they proceed to fix our nails very aggressively and painfully, while every so often making snarky comments in English so we could understand. What I asked for and what I got. Was a disappointing experience. My girlfriend asked for baby blue and got highlighter blue to top it off. read more

Upscale Nails Bar - Skin Care Near Me - Arlington, Texas

See all

Absolutely amazing experience here. not only were they fast, Tony did a fantastic job on my nails. To top it off, such a cute vibe and the drink presentation was 10/10. read more

I didn't have a good experience at this nail bar. I chose to go because it's nearby and looked nice. The biggest issue was that I asked for a design on my nails, showed the picture of what I wanted to both the receptionist and nail tech, and both women said they could do the design. Unfortunately, the nail tech painted my nails and told me she was done. I was super confused and asked if she would still be doing the design. She said she "didn't see" the design in the picture I showed her. This made me upset mainly because it doesn't make any sense. Why would I show you a picture if I only wanted my nails painted a solid color? Why would you say you could do something (without asking any clarifying questions) if you didn't understand what I was asking for? On any other day, I might have shrugged it off but she asked me to pay before she painted my nails so that I "didn't mess them up while trying to pay," and I was celebrating my birthday, which I didn't tell them but that's a big part of why I was so dead set on getting the design I wanted. The design was super simple, by the way: nude pink color with a line in the middle, half gold, half white. After I pulled up the picture again and pointed this out, the tech attempted the design. Unfortunately, she rushing and, in doing so, butchering the design. The lines were painted crookedly. On one nail she accidentally smeared the gold polish, so it look less like a line and more like a squiggle. She did one hand and asked me my opinion. They looked bad, and I wanted my nails to look nice for my birthday, so I told her I still wasn't happy with it. We agreed to just scrap the whole idea; she removed the paint, and I chose a new color. While I was happy with the color I chose in the end, the nail tech never apologized for the misunderstanding, and I felt very frustrated by the entire visit. I will not be going back here after the experience I had. read more

The worse service I've had in a while . Donot go go there I repeat donot go there!!!! Price is high poor service . Nail tech donot give what you ask for , they give what they want on nails . And tell you one price , and end changing prices as you're getting your nails done . Do not have a wide selection of colors for nails . Don't give refund . Absolutely horrible will never go back !!' read more

See all

Great place. Fast service, nice technicians, tasty beverages at the ready, reasonable prices. Also, they did a great job on my mani pedi. Will be back for sure. read more

It's a nail bar like thousand others out there. But this one in particular, most of the time they don't have enough people and that's understandable but at the least tell customer their wait time. They make you sit hours with your nails and fingers dipped in acetone which is even worse for your skin! No one checks on you while all the moisture from your fingers get sucked by acetone and you are inhaling it like an addict! Even if they were wonderful at doing the nails (which they are not), I would not put myself through this experience at all. read more

I'm gonna rate my experience about my appointments with Kimberly and Cati because are the only ones who really treat me kind and good that's why I'm still coming back, they both do a really good job and again, they both are really kind and they both do a great job on my nails and pedi Thank you Kimberly and Cati read more

Enjoyed a relaxing Lavender Volcano Pedicure and Dip Manicure. Color is Super Star #140. My go to place for hand and foot pampering! Shout out to Lyn, Trina and Nelson! read more

Upscale Nails Bar - Upscale Nail Bar Color: Super Star #140 Dip - Skin Care Near Me - Arlington, Texas

I visited here twice in the last month. Great customer service and the atmosphere is so amazing and relaxing . They offer drinks so that's a plus. I tried a new service and got the Gel X nails . Lynn did an AMAZING job !!! Looks like I'll be driving 2.5 hours every 3 weeks ! read more

I just signed up for Mani Pedi, wax, & Facial. But they don't do facials here. I'll add to this review when I'm done. This bust turn out pretty good. I got the 60 minute pedi and basic mani. Techs we're kind and read more

Upscale Nails Bar - 3 tvs chandelier and men's cave - Skin Care Near Me - Arlington, Texas

First time there. Don't feel welcome and the guy that did my gel x was rude. Switching my hands and like slap them away to make work on the other hand. The lady that was doing my pedicure kept looking at him like she say how he was doing. Well to make a long story short normal when u get gel x they put on a new set but you can tell he didn't want too do it. Then he ask me where I live and I said across the street so he said oh you got money. I'm thinking to myself because I'm black u don't think we can afford over there.overalli will never go back. Stay away if you a woman of color. read more

This nail salon just gets worse each time I go and I'm done with them. My primary complaint is they have a very small selection of dip colors. I was given two, two page books and one book had only 1 1/2 pages of colors. I pick my color (light pink) and they don't have it. They also don't have the next color I pick or enough of the third color I pick. When I say "your selection is so low you should have on hand what you say you have" I'm told there is another book. Why wasn't I given that in the beginning? They were on the whole unhelpful and full of "not my fault". I'm sad bc I live very close but I will not be back. read more

I live nearby and this place is absolutely the most convenient location. They have a great selection of pedicure options including my beloved Volcano Spa. They have incredible attention to detail. Yes sometimes if you are a walk in you have to wait a bit, but they are great about getting you right into a chair and starting the foot soak while you wait. read more

I've given this place the benefit of the doubt a couple of times already due to the fact that it's convenient because i live in front of it but will not be coming back always a bad experience. Today i went for a pedicure and asked for French tip . Service was not well done, there's polish that wasn't cleaned up and cuticles that were not removed. I paid for deluxe in the hopes I could get a bit more attention to that but no. I was not offered water or nothing. Was not told it cost more everytime i go there they add to the bill without consulting or explaining why it's more, today i finally asked and the lady acted mad that i was asking. She was also holding a sample in her hand that i believe was a souvenir for customers, waited to see my tip, grabbed receipt and put the souvenir down. I really wish i could be a recurrent customer here because of the convenience but do not recommend this place at all. read more

Upscale Nails Bar - Skin Care Near Me - Arlington, Texas

See all

The lady that did my feet did an excellent job. ( Cam). The lady that did my nails....not so much. My nails looked good but she was too rough....drew blood on 3 different fingers. Plus...she was yelling at other people. I guess she is a manager. I thought it was very unprofessional. IF I go back....the lady that did my nails will NOT be doing them again! read more

I get a pedicure every month, and the people there are very good at listening to my needs. Relaxing atmosphere any attention to quality is outstanding. It's always clean and the staff and ownership Are welcoming. I highly recommend visiting to others. Thank you upscale do you have a customer for life. read more

Horrible Communication!! Makes Up Pricing For Certain Services. 25$ To Take Off Powder Acrylic But Can't Show Pricing In Price Book.

do not get your eyebrows waxed here THEY WILL TAKE HALF YOUR EYEBROW OFF. I told her to just clean them up for me and to not touch the shape or to even get close to my eyebrows with the wax and instead, she took my arches off and completely thinned my eyebrows out!!! Horrible experience, almost started crying right on the spot. read more

My hubs thought it would be a great idea for our family to try this place out on a random Monday evening - we are new to the area so why the heck not. We all had a basic mani and pedi - my daughter and I got polish (no gel). We were seated for pedis immediately, but waited a good 10min for water and a foot soak. My nail tech was horrible - cut me several times, filed my natural nails unevenly, rushed the entire process. Fast forward to our nails being painted and mine look worse than my daughters - such a shit job for the most basic service ever. She needs more training and a steady hand. My daughter was pleased (but she's 8) and my hubs seemed to enjoy his nail tech. But for me? I will not be back. read more

See all

The work is excellent but they have no management whatsoever. Half the time the phones aren't even answered. If you get a voicemail the call isn't returned. Today was the final straw. I made an appointment for 4 pm and they asked my name and telephone number so I thought they had improved their process. WRONG! I got there at 3:45 and was told I didn't have an appointment but I could come back at 5. He argued with me that he had no call from me. I pulled my phone out and showed him their name in my caller ID where I called and made the appointment at 1:53. They charge almost double the going rate which I have paid because I like the quality of their manicures and pedicures. If you are going to pay more you should expect more, and get it. I have sat and waited countless times because they cannot seem to make an appointment and keep it within an hour of the scheduled time. I'm tired of all the fails here. If you want to gamble that you'll be seen at your appointed time then go for it. I'm out and I won't be back. read more

I wanted French tips but instead got this. My nails are clumpy, not cleaned up and pointer missing acrylic. Ann was rough and impatient and kept sighing throughout the process and I was still polite even after finding out I wasn't getting the nails I originally wanted. I was told the price was 55 and then it became 65 for dip set when I didn't get dip. Will not be coming back. UPDATE: not even a day later 2 of my nails have broke. Ann put the thinnest layer of acrylic on my nails and charged me for a dipset that I didn't get. She was lazy and didn't want to do the original work I asked her to do which was French tips. read more

Upscale Nails Bar - Skin Care Near Me - Arlington, Texas

Wouldn't recommend getting a hairstyle cut unless you just want a high and tight military cut, by TY. Came in yesterday with a full blown hair and just needed a fade and trim, explained how I wanted it and showed a few pictures to go by. Told her multiple times, I don't want a short haircut because I normally style my hair with a paste or gel. I got exactly what I asked her not to do. Why even ask "how you want it cut?" If you'd cut it the way you want it. read more

I just love Christina.. she's a very great worker. Such a sweet nail tech. My nails are done to perfection. She's my new nail tech that I'm coming back for every time I come there:) read more

Upscale Nails Bar - My nails for my birthday is everything I wanted and more:) - Skin Care Near Me - Arlington, Texas

Amy is amazing and she does an amazing job. Mani&Pedi with aggressive massage! Just what a working man needs!

I came to this salon for a simple French tip set with dip powder. Firstly the lady doing my nails was way too rough and she ruined my cuticles! She blamed it on the fact that I was getting my toes done as well and was not able to sit at the nail counter. I let her know that one of my tips were cracked and she dismissed my concern, a few days later the tip chipped off! I had to go back and have it fixed and I was not greeted at the door, I had to yell what I needed across the room. The lady who fixed it was nice. I don't recommend this place, there are a dozen other places that you can get better service. read more

I wouldn't get hair removal here. The young lady contaminated the entire wax while working on a customer. Instead of grabbing a new stick to reapply. Turnover rate is high, good luck with finding someone and keeping them. I went in for gel removal only, they sat me for 25min without service. Eventually, I left and went home. Maybe it wasn't meant to be. read more

Sadly I love this place but a comment was made while I was getting my nails done. I am a black woman with braids and the lady said she liked my hair but the comment made to her client baffled me! "If I had braids I'd look like a monkey " how am I supposed to react to that ? I won't be returning and it's so close to my house I now have to find a new spot ! People should always know when it comes to business keep your comments to yourself! read more

the staff is great! Inside is organized and clean! Oahn did my nails and did a great job at executing my idea. Will definitely come back read more

Upscale Nails Bar - dip with design on my natural nails. Cost was $62 without tip - Skin Care Near Me - Arlington, Texas

First time & had a great experience! Got a dip manicure & gel deluxe pedicure. Complimentary drinks & ample parking. Will be back!