4.10.19
UPDATED:
I take it back. I called back to ask Loi if he could fix my nails and that was a bust. It turned in to an argument. Obviously this shop has no idea what ombré is. I told Loi I would wait until Lily is back and talk to her. I asked for my money back and he said no. She would do any of this. She always works with me and helps. This is RIDICULOUS!!
Disappointed.
I went in for a mani/pedi.
My pedicure was excellent! Nancy did it and she did an awesome job! She massages really good. Love her!
Now this is where it gets interesting. I asked for ombré pink nails. I showed them a picture, it's the one where every finger is a different shade of pink. I tried to match the colors the best I could.
Loi started out doing my dip. My nails were super long and I decided to try a new shape, coffin. He Took off the dip and shaped my nails perfectly. He's nice and super cool. He then switched with Lori, because she couldn't do acrylics for another client that walked in.
I didn't mind cause she has done my nails before. It started out ok towards the end is where I started to panic. I wasn't happy with the shades of pink I picked. I asked her to put another coat to make some darker. She said I should just change the color so I did. It still didn't help. Then she messed up the shape. She over did it with the nail file. I mentioned to her how i didn't like them particularly my index finger. She said the only way to fix it is with cutting off my nail and putting a tip. I said no. My nails are way shorted then I wanted!
She asked me to move from the massage chair to a table so she could do better but that didn't help. Loi was at the register before I left. I asked him again if there was anyway to fix my index finger and he said no. I told him he left my nails shaped perfectly and don't know why she needed them up. He just smiled.
I left very disappointed with nails.
I came back the next day to see if maybe I could change one or two nail colors. They said they could, just to find the colors. As I was sitting there Lori came and sat down.
She asked if I liked my nails and
I said no.
She said well who helped you pick the color.
I said I did and loi helped me
She said well he didn't do a good job if you don't like it.
Loi is sitting one chair over from us!! How can you say something like that?
I told her no he did a great job yesterday.
She didn't say anything.
Then she goes on to try and tell me what I have isn't ombré, it's rainbow. I told her I know that's why I'm here.
She said this is ombré and she shows me a picture of white nails.
I told her ombré means going from light to dark, it can be any color.
She said that's not ombré.
I told her if you look online it's called ombre. I wanted ombré pink nails, going from light pink to dark pink.
She said no that's not it.
Seriously?
After looking at the nail colors for awhile i was irritated and wanted to leave. I told her I will leave my nails as is and wait for lily the manager to come back and I will talk to her. I left.
I'm really disappointed, I did not expect for this to happen. I come here often.
It's very unprofessional to talk about someone while they are sitting right there.
Loi however was very professional.
I do love this place, they have nice little perks that other Salons don't have. Hopefully soon I'll be able to talk to Lily. She's always been helpful and understanding. read more