My experience has been nothing short of incredible, the service requested has been on point, the…read morequality of care amazing and the value for my money has been all good

Oh my goodness! Thank you Vibrant Cleaners!!! I needed two dress tailored for my daughter's wedding…read morewith a quickness! I mean within 3-4 days. They got it done on time and also offered to deliver if I needed. Additionally, she said if the bridal party needed anything steamed or pressed they are willing to help. I can't remember if my tailor was from Scotland or Australia, but I loved her accent and helpfulness. We had a great time talking. I'll be see them again soon, because I have some more items in need of tailoring.

The guys just never disappoint. Quick, reliable. Top notch service…read more And polite and agreeable as the icing on the cake. I transferred from a repeat customer to a loyal one. Thanks, guys!

From the moment I called to inquire about services to drop off, I had exceptional service. Every…read moresingle employee there is amazing, kind, friendly, and they truly care about your items. They took extra care of my duvet since it was delicate and it came back perfectly. They came to my apartment for pickup and dropoff and shook my hand and had a smile. Made me feel so comfortable and taken care of through the entire process. I don't normally write reviews but I genuinely couldn't recommend them enough.

I have to echo what most people have said -- this is a great little shop!…read more I brought in a suit to have altered... the jacket needed taken in, and the pants needed hemmed. The tailor put some pins in and seemed to know instantly what to do. He told me to come back in two days. I did, and everything fits perfectly. And the cost was less than $40 combined! Accuracy, friendliness and great value. A winner if you need alterations!

The owner, Cuong, told me they can clean silk, I dropped off a $1000 silk top and this cleaner…read moreabsolutely destroyed it. It was returned dull, rough, and crunchy. The silk top is irreparable. He apologized and said he'd reimburse me if I brought the receipt so I did, and then he refused to do so. Do not bring anything of value here. I'm beyond disappointed.

10/10! I took a dress here for dry cleaning and they had it ready in less than 24 hours and right…read moreunder $20. Excellent service, friendly staff. I'll definitely be back and highly recommend them.

I don't know how they never have any wait. I love that I can pull right up into a parking spot and…read moredrop off or pickup in minutes !

I question whether they even dry cleaned my clothings!! As shown in the pictures, stains still…read moreremain on many of my dresses. On the white dress, I was able to quickly wash off the stain with just water! They probably did not even wash that dress! It's one thing to not be able to remove stains, but it's another to not even send an apology or explanation for their failure. This is completely unacceptable. Also, some of the dresses are still wrinkled, which makes me wonder if they even pressed the dresses! What did they do exactly other than pick up and deliver the dresses back to me and then charged me?

UPDATE: Hamper finally responded (probably after seeing this review) with a completely…read morecondescending, snarky text, accusing me of putting my own cashmere sweater in the wash. Imagine getting a text from the owner saying: "there is absolutely no way garments can shrink in dry cleaning (that's kind of the whole point of getting garments dry cleaned.)" So.... I guess between the time the clothes were worn, sent to Hamper and then returned, they just magically shrank all on their own!! Of course it wasn't their cleaning process, where my clothes even SMELLED BURNT FOR A WEEK. They are magically shrinking clothes!  Obviously this owner couldn't care less about his customers or reputation. I sent videos of me trying on the too-small blazer, photos comparing the silk blouse to an identical style/size blouse, demonstrating that it is several sizes smaller. I even said I was willing to try on the blazer for the owner in person! Their response? Radio silence. No call, no text, NO RESPONSE. They haven't even refunded what I paid for their service! I moved to Houston from NYC not too long ago. It is stressful to find professional service providers to trust and this was my first dry cleaning experience here. My trust has been eroded and this has been an incredibly anxiety-provoking experience. I will be filing in small claims court to recover some of the $1000+ that the garments cost me. What a waste of time and energy for everyone.

Excellent service! The quality of the cleaned items was excellent. The prices for the items were…read morenot bad.

I've tried a few dry cleaners around the area. This one used to have reasonable prices, but it's…read morequite expensive now. They have never disappointed in providing a clean well-pressed dress shirt, suit, dress pants, etc. They have never been late per their ticket pickup time. I think if anyone is looking for a dry cleaner in the area, it gets the job done in my experience with the pricing where it is now, I can't necessarily say it's good value.

The staff here is great and they have excellent communication and value. Would highly recommend…read morethis dry cleaners.

57 dollars to dry 5 article of clothing is ridiculous. Wasn't like they were expensive dress shirts…read morethese were normal t shirts and a pair of joggers never again. I don't see how charging 8 dollars per shirt is even logical. Should have listened to the previous reviews. THIS PLACE IS HIGHWAY ROBBERY!!!

I recently switched dry cleaners about a month ago and decided to try Midtown Cleaners. The ratings…read morewere decent and the location was about a mile away from my job downtown so it seemed like a good start. I can say that so far I am pleasantly surprised with the customer service, the friendliness, the turnaround and most of all the finished product of my dry cleaning. They took several opportunities to replace some buttons on my shirts, free of charge! What a pleasant surprise! I am completely satisfied with Midtown Cleaners and they have earned my business for the foreseeable future!!

Awful experience!!! Ruined my dress! Why am I coming in…read moremultiple times to get measurements.. I have never experienced so much inconsistency. Would not recommend to anyone!

Service is ten out of ten they helped with the machines and even ironed a shirt that I needed at…read morethe end of the day. Great service great people.

I am SO impressed with the wash and fold delivery service. I did not know about Graustark before…read morethis year, so I can't speak to their old management and how improved the new management is, but I have had zero complaints. They are quick to answer my questions, provide quick turn around on the laundry, and are very kind both on the phone and in person. Been using them for months now and highly recommend.

Can't even begin to say the amazing five-star experience I received from Imparali!! I had found…read moreImparali through Yelp and so glad I did because Matt Imparali and his dad are absolute gems!! A long-time Houston family planted in Houston and have been in business for prob over forty years or so! Father and son business and I came to them to have some jewel appliqué embellished jeans hemmed because I'm a petite 5'1 girly and it's hard to find jeans that fit! I called them on Easter weekend and they were about to close shop early for the holiday weekend but I caught them right before closing and they agreed to stay open just long enough for me to get there and drop off the jeans. I arrived and Mr. Imparali (their dad) stayed after just to measure my hem and then the tune around time was quick! Just a few days later we picked up the jeans and they even expedited it for us. Excellent customer service, above and beyond, and precise, dependable work on the hem! I'd highly recommend them and use them in the future! Just the sweetest family honestly!

Great fit and got my suit back to me quickly! I dropped it off on Thursday and they got it back to…read moreme by Monday!