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Upscale Cleaners

3.0 (33 reviews)
Open 7:00 am - 7:00 pm

Services - Upscale Cleaners

Clothing alterations

Clothing mending and repair

Dry cleaning

1 More Service

Carpet and upholstery stain treatment

Upscale Cleaners Photos

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Recommended Reviews - Upscale Cleaners

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I brought in this denim apron for some extensive alterations. Now it looks like my apron was made by Levi's. Thanks, Upscale!
Eric D.

Over the past month or two, I've brought in a few work aprons for Upscale to repair and to reinforce the stitching, specifically with contrasting thread. They done great work every time. The last time, there were some delays, but Upscale was very quick to make that right. They even delivered it to me where I work. That means a lot to me. They went out of their way, literally and metaphorically, to provide excellent customer service. I am genuinely impressed. I can't think of a better way to win over my loyalty.

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8 days ago

Excellent service! The quality of the cleaned items was excellent. The prices for the items were not bad.

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27 days ago

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3 months ago

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2 months ago

Nice experience neighborhood cleaners. I have been seeing this location for years and wanted to stop by and drop of my dry cleaning

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10 months ago

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11 months ago

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2 years ago

Eric is great! Always friendly and always looking out for you. Great place to bring your clothes.

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2 years ago

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2 years ago

Eric is always responsive, patient and super friendly! Very happy with the quality of work and the pricing.

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6 years ago

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2 years ago

Place did not clean my clothes correctl, and then charged me too much for just 3 shirts; two pants, and one jacket =&39.

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3 years ago

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5 years ago

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4 years ago

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5 years ago

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3 years ago

Eric is rude and not helpful. The location stinks and it's over priced. I will not be returning to this dry cleaners ever again.

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7 years ago

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8 years ago

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7 years ago

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7 years ago

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4 years ago

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8 years ago

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9 years ago

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9 years ago

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5 years ago

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8 years ago

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6 years ago

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7 years ago

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6 years ago

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7 years ago

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7 years ago

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8 years ago

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Ask the Community - Upscale Cleaners

How much is a dress to get dry cleaned?

Upscale quoted dry cleaning 9.99 ea

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Review Highlights - Upscale Cleaners

Eric is always responsive, patient and super friendly!

Mentioned in 5 reviews

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Hamper - Dry Cleaning & Laundry Delivery - Small stain

Hamper - Dry Cleaning & Laundry Delivery

(28 reviews)

Downtown

I question whether they even dry cleaned my clothings!! As shown in the pictures, stains still…read moreremain on many of my dresses. On the white dress, I was able to quickly wash off the stain with just water! They probably did not even wash that dress! It's one thing to not be able to remove stains, but it's another to not even send an apology or explanation for their failure. This is completely unacceptable. Also, some of the dresses are still wrinkled, which makes me wonder if they even pressed the dresses! What did they do exactly other than pick up and deliver the dresses back to me and then charged me?

UPDATE: Hamper finally responded (probably after seeing this review) with a completely…read morecondescending, snarky text, accusing me of putting my own cashmere sweater in the wash. Imagine getting a text from the owner saying: "there is absolutely no way garments can shrink in dry cleaning (that's kind of the whole point of getting garments dry cleaned.)" So.... I guess between the time the clothes were worn, sent to Hamper and then returned, they just magically shrank all on their own!! Of course it wasn't their cleaning process, where my clothes even SMELLED BURNT FOR A WEEK. They are magically shrinking clothes!  Obviously this owner couldn't care less about his customers or reputation. I sent videos of me trying on the too-small blazer, photos comparing the silk blouse to an identical style/size blouse, demonstrating that it is several sizes smaller. I even said I was willing to try on the blazer for the owner in person! Their response? Radio silence. No call, no text, NO RESPONSE. They haven't even refunded what I paid for their service! I moved to Houston from NYC not too long ago. It is stressful to find professional service providers to trust and this was my first dry cleaning experience here. My trust has been eroded and this has been an incredibly anxiety-provoking experience. I will be filing in small claims court to recover some of the $1000+ that the garments cost me. What a waste of time and energy for everyone.

Jet Dry Cleaners - Why is it 7:10am and they still aren't open? This is the most unprofessional establishment.

Jet Dry Cleaners

(5 reviews)

$$

Museum District

So I know most people are unable to give dry cleaners good reviews. They seem to be a necessary…read moreevil that we just put up with but are never fully satisfied with the service we receive. I've set off to see if one neighborhood cleaner is better than another, after a couple trips I can easily say this place surely fails. Service wise everything we took here came back like it had only been pressed, still smelled pretty dirty. Which I believe most people when they pay someone else to clean their clothes like to get them back at least smelling like they have been washed. The building and location leave a lot to be desired. The interior looks like it's being held together with duct tape! Everything seems one step away from failing apart and covered in stains. Do they really think that people will want to bring their clothes here to get cleaned if they can't keep their store clean? If you clean your dishes in a dirty sink, are they actually clean? They share they strip center with a bar, a clothing store, a salon and an insurance agency. All of these places share the 4 to 5 parking spots depending on the care people take at parking their cars, which is pretty ridiculous for that many store fronts. It has to be frustrating for customers and store owners alike. I've seen people park in the driveway of the gated condos next door, with a resident attempting to get home. They laid on their horn, but the owner of the car blocking the driveway refused to come out with any haste. Really why would someone's driveway be considered a parking spot?! It's probably the same people that park in handicap spots with no care for who actually needs to use them. Times like this I wish I was a Meter Maid.

Can't believe they don't open at their posted hours of operation. Its 7:20 am and they still aren't…read moreopen. Working people need reliable service. A simple pick up has now caused me to be an hour late. Will never use this company again.

Upscale Cleaners - dryclean - Updated May 2026

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