Service is ten out of ten they helped with the machines and even ironed a shirt that I needed at the end of the day. Great service great people. read more

Graustark Laundry - Shirt - Laundromat Near Me - Houston, Texas

I am SO impressed with the wash and fold delivery service. I did not know about Graustark before this year, so I can't speak to their old management and how improved the new management is, but I have had zero complaints. They are quick to answer my questions, provide quick turn around on the laundry, and are very kind both on the phone and in person. Been using them for months now and highly recommend. read more

1 st time - We visited Graustark Laundry and we had the best experience ever. Everything was amazing . As soon as we walked in we were greeted , have change available and helped us how to work the machines. The most amazing thing was that we shared that we were there visiting a loved one at Memorial Hospital and they offered us some tokens for free coffee at the coffee shop next door. That was the most helpful and humble thing they did for us. I'm beyond blessed and happy we found Graustark laundry . I truly recommend this establishment overall a great experience. If I had more starts I would score it a 10 star . 2 nd time we used this laundromat was pick up and delivery for our family members at memorial hospital. The pick up and drop off was super great. Reliable, great price, and so convenient. Thank you from the bottom of my heart . Thank you Graustark Laundry read more

Machines work great, clean and peaceful inside. Some washers you can pay with an app, dryers are quarters only as far as I can tell - there's a nice coffee place next door to hang out in while you wait. Maybe a little overpriced but isn't everything read more

This laundromat is under new ownership and they've done great work to make it super clean and safe! All the washers and dryers are clean and work REALLY well. One of the owners, Valerie is super friendly and helpful. The location feels very safe. I'm not going to any other laundromat from now on. Not only is it a wonderful laundromat, they also do drop off cleaning and dry cleaning. There is also laundromat-reserved parking read more

Graustark Laundry - Under new ownership-brand new machines. This place is fabulous! - Laundromat Near Me - Houston, Texas

New owners and new everything else! I finally went in and what an awesome clean safe place to do laundry. Thank you!!!

I hate doing laundry especially folding clothes. fortunately for me I found Graustark Laundry who does by the pound wash and fold. I have been taking my clothes there for them to wash for at least 5-6 years. They do a great job and I get my clothes back within a day or two. All the woman who work there are friendly and helpful. So if you hate washing clothes this is gift you didn't know you needed. You're welcome read more

Look - it's perfect for what it is. A little laundry with a coffee shop next door when you need to get some laundry done and you don't want to sit around staring at your phone while you're waiting for the dryer. You can go get coffee and stare at your phone there. Or at other people. Your choice. They're renovating, and should soon be better than ever. Have been getting the office shirts laundered and pressed here forever - they always do a great job. Give them a try!! read more

I got there before 5 and the lady that was working on other customers laundry said they were closed. They should change their hours to 4:30 instead of 6 and train their staff to be nicer. Won't ever go there again... go to d&s coin down the street instead, they are amazing. read more

My queen sized comforter wouldn't fit in the washer that I have in my apartment, so I found this place! I was expecting to spend about a $1.25 for washing and drying a piece, but it ended up being about $5.00 which isn't terrible. Just make sure you bring some cash. When you walk in, there's a window to the right with someone who will help you if you want their services. They offer dry cleaning and shirt laundering as well as a service to wash your comforters and blankets. They don't have a quarter machine, but the person behind the window will gladly help you with your change. There are three different sized washers: small load, double, and triple. Small load is $2, double is $3.75, and a triple is $4.50. The dryers charge 25¢ per 5 minutes. They're huge so you could absolutely put two-three loads of laundry in one dryer. If you don't want to wait for your laundry in the laundromat, there's a coffee shop directly adjacent to the place that you can wait at! read more

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Such a wonderful little neighborhood laundromat/wash-and-fold. ...Meaning you can DIY or just drop it off. I've been here twice already, and both times I've left beyond satisfied. I bring my black linens here, the ones that many of you yelpers see at my rockin' Yelp events. I drop them off (15 to 20 of 'em), the friendly senorita hands me a ticket, and I pick them up the next day; I also pay upon pickup. AND, she's given me a 20% discount just 'cause. Definitely not necessary since Graustark Laundry is mind-blowing affordable, but I did appreciate it. (I think my 20 linens came to about $50.) The older lady prefers to speak Spanish, but both times I've been there her son was there to assist with other customers. And they have two ADORABLE English Bulldogs onsite, just hanging out being cute. Gotta respect animal-lovin' people. If you decide to do your own laundry, you can kill time by hanging out next door at Black Hole Coffee. read more

I've come to this place twice in need of washing a bunch of clothes quickly. No drying. Just some rugs and things that would normally take me 3-4 loads at home. Both times I've been turned away because they would be closing "soon". The first time was 2 hours prior to the advertised closing time. This time, I arrived at around 7:15 and was told the last wash was 6:30 despite the website stating 8:00pm. Be consistent to those who choose to continue going there. I won't. read more

Absolutely amazing place to do laundry in Houston!10 of 10 for every single aspect of this place. From cleanliness to service. The machines are up-to-date and you can pay using the app on your phone. read more

Dope setting! For sure! We used the space for a video shoot and the lighting/set up was great. read more

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NO ATM, NO CHANGE MACHINE Attendant is willing to make change for small bills. Equipment is definitely retro but still functions at a decent price ($2 to wash a small load, $.25 for 5 minutes in the dryer). There's probably only 4 or so working dryers and only 2 of those have working temperature settings. read more

Don't do the drop-off/pick-up laundry service, total ripoff. If you're going here, just do the laundry yourself with their machines.

I was visiting a family member in an assisted living facility nearby and needed to do a couple of loads of laundry. This place was located conveniently near the hotel where I was staying. I was somewhat disappointed in the condition of the facility. Of 22 washing machines only 12 were functional (the other 10 had sticky notes on them or the lids were taped shut); of 12 dryers only 4 were functional and only 2 were open for use. The sink in the facility had soap but no paper towels; the toilet worked but there was no light in that little room. The folding counters were clean, however. read more

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Awesome and reliable hard working ladies They will make sure it's gets done if your needing clean cloths in a hurry read more

I came back after a bad experience since this place it's so close and convinient but what a big mistake, this laundry is gotten worse. The place is dirty, most machines don't work and the lady that works here it's extremely rude, what a rude woman, i finished my luch while waiting for my laundry, I needed to used the bathroom and she refused to give my nephew the key. I didn't say anything because i was running late and I knew that was going to be an altercation. This place is dirty, most machines don't work and they don't let customers use the bathroom and this angry old woman is miserable, what a nasty attitude. read more

Most of the washing machines and dryers do not work. Do not waste your time coming here. I literally have to find another place to dry my clothes because the 4 of 12 working dryers are in use. read more

I loved this laundry spot for its retro vibe and especially for the super cool coffee shop, Black Hole, next door where you can chill while waiting for your clothes...but after my most recent visit they lost my service. I finished tutoring at 7:15, and rushed over to wash before they close at 9pm. By the time I got there it was 8 (when you can wash your last load), so I asked the Hispanic woman who was working there (not being racist, didn't get her name), if I had time to wash one load. She said yes without hesitation. So I take note, as always, of the time it will take to wash (25 min.) I had to treat some stains on a few items so it was 8:10 when I got all the clothes in the washing machine (I'm keeping track because I want to make sure they'll be done by 9) and I go over to sit at Black Hole to wait. When I go back at 8:38, the employee comes up to me as I'm putting the clothes in the dryer and tells me in an unfriendly voice that she's closing at 9. I understood she wanted to get out of there but I gently reminded her that I asked her specifically if I had enough time to wash my load. Her response was that she saw my clothes had finished washing, what she claimed to be, 10 minutes ago and that if I had returned at the exact time the clothes were finished then I would have had enough time...... I didn't know what else to say so I ended up taking my clothes out before the drying cycle I paid for had ended, and had to finish drying my clothes somewhere else. read more

We've been here a couple of times for dry cleaning and they're just bad. Poor quality of ironing with wrinkles and folds so deep and bad that you can't even wear them so you spend time back at home to redo them. They actually gave me back a shirt that wasnt even mine - which I only detected a week after. When I drove back to drop off the shirt, I only got a nasty comment on why it took me a week to come back to return a shirt that wasn't mine. No excuse or anything. Overall not friendly or good quality service. Only pro about this place is a nice coffee house next door! read more

Graustark Laundry - This is what 'dry cleaning' means here - Laundromat Near Me - Houston, Texas

Got in just barely to get my bits washed and can't say how nice the lady was that was there. Very helpful and knowledgeable. Great recommendations as to how to get things done quick and painlessly. Looking forward to coming back and best of luck in the future upgrades when they can finally be done. My saviors! read more

If it weren't for the woman who works here on Sundays, I'd give it a good rating. She's rude and eager to close early. She's refused to make change in order to do so, even though I arrived by 4:15. I've had bad experiences with her on more than one occasion. Otherwise it's well priced. read more

Really, really nice owner and staff. It was my first time here and I was a little down because at my apt washing is $1 and drying is .75 but both the owner and lady working here were so sweet and helpful. They both told me ways to save on time and money while here. Who does that?! Thank you so much for your patience and help. Coming here even after they fix the washers at my apt. Only reason I didn't give y'all 5 stars was because the place needs a little TLC. read more

Graustark Laundry - Dryers - Laundromat Near Me - Houston, Texas

This place lost one of my shirts and did nothing about it. On top of that, they did an awful job dry cleaning the rest of them. Do not go here, there's way better options. read more

I really appreciate that they have larger machines that can handle a blanket or small duvet insert. The person working on Sunday showed us which machine to use and what would be best for what we were washing. The dryers work great and are reasonably priced. Definitely will be back. read more

The lady that works here doing drop off laundry tells u she cant give u change and u cant use the dryers because she is she obviously try to make people leave that try to do their laundry the owner should be made aware of the person he has left to run this business read more

Love the ladies that work there and my Mom uses them all of time, great people and great service, thank you. :)

none of the washer or dryers are available due to the workers/owners using all of them or being out of service. employees/owners are extremely rude and careles. place looks NOTHING like the pictures read more

most of machines are broken avoid this location at all costs, Black Hole next door is great but still doesn't make it a worthy place to try to do laundry read more

Last week I went and the lady working there was very kind and let me use the bathroom. The other lady always has the bathroom closed. Most of the machines do not work and those that do have very LITTLE water, i mean very LITTLE so the clothes is still dirty even when the cycle is over, it is a waste of my time and money because they are expensive. Only 4 dryers work, absolutely ridiculous, i wish I have known this before I put my money on this old, not working machines. if you can't keep up with the maintenance of your business you better shut it down and stop ripping people off. read more

I use Graustark Laundry every week for wash and fold. At $1.25 a pound it can't be beat. Clothes are folded nice and neat and bagged up. All my polo shirts are washed and put on hangers. Great service. read more

Love the cleanliness and chill vibe of this laundromat if not the expense of the machines. I come here to wash large items like bedding and usually use the industrial size machines, but they're pricey, $4.50 a load. The trade off is there's dedicated parking and a coffee shop to kill time at next door. read more

Graustark Laundry - Quirky vibes - Laundromat Near Me - Houston, Texas

Mostly OLD washers and dryers. 1/2 the new washers don't work. The place is old and run down. The washers and dryers are mismatched. The place is really small. No seating area. Customers are standing around on top of each other. They only take coins. You can buy coins with a debit card however. The last wash is at 6:30pm. The place just needs a complete overhaul. The business owner needs to invest in new matching washers and dryers and remodeling. Disorganized, broken, unkept. The place is just sad. read more

Me. Elizabeth and her staff always exhibit exemplary service. It's amazing how kind and considerate they are when customers ask for assistance. Today she assured me with stain removal. They always go over and beyond. I'm here weekly and typically I'm in and out in 60 minutes. The dryers get super hot and dry really fast. Thank you!!! read more

Terrible just terrible, machines don't spin well leaves clothes very wet. The laundry attended lady used up most of the dryers and leaves the clothes in there I guess so customers won't take them which is pathetic. The workers were talking really loud about past customer complaining and that they don't care cuz it's the owners fault. WASTE OF TIME & lesson learned. Never coming here again!! read more

6/12/2013 Graustark Laundry is without a doubt one of the best full service laundry/dry cleaner in town. I have been a customer for over 6 months and use their services weekly without any challenges. Same day and next day service available. Clothes always neatly folded and bagged. Shirts, slacks, jeans and shorts always hung neatly on hangers and then bagged. What more could one ask for. Professional, friendly, accurate services. I highly recommend them. Updated review 2/26/2014: After having used Graustark Laundry for the past 7 months with several small easily resolved hiccups, we finally hit the bump in the road. I sent over a fine lambs wool king size blanket to be cleaned. The blanket was less than 6 months old and just needed to be freshened up. Blanket ended up getting washed in HOT water and then dried. Thus transforming the blanket into something that would barely fit a twin size bed. After speaking with the owner (Al) regarding the issue, I asked if he would have the blanket re-blocked. I asked this as an alternative to replacement so as minimize the impact to his business due to the cost of the blanket. However, Al later informed me that the damage was far beyond blocking. Al assured me that he would make this matter right and offered to issue a check for the replacement of the blanket. I am ever so appreciative of his generosity. However, when I received the check in the mail it was accompanied by a letter expressing that my laundry was of a finer quality than they are used to dealing with. With that being said, at this point Graustark Laundry would NO LONGER be able to accept any more laundry from me because his employees were uncomfortable in handling it. The letter further went on to mention that all damaged items were deducted from the responsible employee's pay. I went back and reviewed emails dated only two weeks prior to the letter to and from Al discussing this matter and he mentions how much he appreciates my business and my being a loyal customer. He further mentions how he would hate for this incident to tarnish our relationship. Somehow in the time frame of several weeks something changed and he felt the need to terminate our relationship. If Al had just come to me and discussed the matter further I feel confident that we could have come to a mutual agreement. I valued the services and convenience received from his laundry more than the $300 blanket. I considered myself to be a loyal and reasonable customer providing Graustark with a monthly average of $500 in business. This whole ordeal is disturbing and disappointing. Hopefully, this is an isolated experience and existing as well as future customers will not experience the same unfortunate incident. read more

(I've been back in Houston for a while now and though I've frequented many review-worthy places since, I come out of my Yelp hiatus to review Graustark Laundry.) You know how George Costanza decides to have a "summer of George" and lounges around in his boxers eating a block of cheese? Every weekend, that's me. (Well, save for the boxers. Girls don't wear boxers.) But the idea, people! Sitting around, eating cheese in dirty apartment, etc. But alas, one cannot have a summer of George every day. One has to go to work. Pay bills. DO LAUNDRY (ugh) This is where GL comes in. They make doing such a tedious, boring task pleasant. For one, they are dog friendly! Bringing the dog lessens my boredom as he provides something to boss around while I de-stinkify my clothes. The machines are reliable and since we go early Sunday mornings, there's never a wait for the dryers. Also, it's nice and cool inside. In short, GL is everything I would want my local laundromat to be. read more

If you only owned one washer and one dryer, you could spend all day doing 3 loads of clothes. That said, maybe you should own an extra washer & dryer for your 5,000 square foot house. Not so extravagant and an apartment dweller in the Montrose? Okay, head to Graustark Laundry on strangely enough, Graustark. Maybe you could have gone to any laundromat in any neighborhood, but where else will you find Al and Boudreaux. Al runs the place on most evenings. Boudreaux adds character and will lick your hand. Shouldn't the place you hang out and clean your clothes be like your favorite bar/bartender, bike shop/wrench turner, and restaurant/chef: a comfortable place with a genuine person to talk too. Learn the best way to clean your clothes, run a small business, cook a great baked dessert and otherwise wile away two hours of your life you won't get back. Other Yelpers have the same great opinion, but I'm so behind this place I had to say it myself. The best place to wash your clothes outside of your house (mom's included): Al's Graustark Laundry. read more