I used Upline Moving 2 months ago to move from California to New Hampshire. Overall I was very pleased with the whole experience, and I would give them a 4.75 rather than a 5, but it only shows whole stars, so 5 is more accurate than 4. The day they showed up to pick up the stuff--they called that they were on their way early in the day and showed up promptly. Four of them worked very hard for about 4 hours to wrap and package all my furniture securely so nothing would be damaged. One of the largest things to be moved (rowing machine) proved troublesome as it had water in it, and they advised that water was a potential problem, so the guys all put their heads together and figured out how to get all the water out of it. I was most impressed that before they left, the lead guy in charge was required to call his supervisor and have me speak with the supervisor that I was happy with their loading job (I was). One of the things I was unhappy with was that I found out they would not start the counting period for when the stuff would be delivered until I (or someone else) was on the receiving end to check in my furniture in New Hampshire. They quote 21 working days, but it was not clear until later on I found out that they wouldn't start day 1 of the 21 days until I was ready to receive. Since I was driving across country and wasn't exactly sure which day I would arrive, this meant I might not get my stuff until a month after I arrived. I felt this should have been clearly explained right at the beginning, not a week or two before the stuff was going to be picked up. So, I would definitely advise if you use Upline, which I would highly recommend, that you are perfectly clear on this point with them right from the start so there is no misunderstanding. As it turned out though, this was not a problem, as I got a call about 5 days after I arrived in New Hampshire that they were going to deliver my stuff in 2 days, so actually my stuff was picked up in California on November 3 and delivered to my home in New Hampshire on November 26, so I was without my stuff for a relatively short time. Most people who use movers always complain about late delivery, but in my case, it worked out very well, and I felt they did a nice job getting it across the country in a reasonable amount of time. Next problem--the truck delivering my stuff. The driver of the delivering truck who called 2 days before the delivery informed me that the truck he was coming in was HUGE, and he was concerned about getting it in the driveway. While this was mentioned in earlier discussions with Upline, they never said the truck would be so long, and since I was moving to a rural area and have acreage, I didn't think the $520 additional charge for access could possibly be a problem. However, the delivering driver informed me how long the truck would be (about the length of several cars), and if couldn't get the truck in, he would have to transfer the stuff to a smaller truck to get it in. We took all kinds of pictures and sent them to the driver in advance, so he would have an idea of getting in and out, and he indicated that he would do his best to get the big truck in to avoid the $520 charge. So, again I would advise, if you use Upline, just be clear on this whole delivery truck size issue beforehand, not 2 days before delivery. However, once again I lucked out. Though my driveway is big, there's no way he would have been able to turn around in it. He arrived around noon, and amazingly he backed up the whole way on a very narrow dead-end road with a VERY LONG TRUCK (he did not exaggerate). We were amazed that anyone could back up such a long truck on such a narrow, winding road, but he did it. He had two helpers, and they all worked furiously to get everything unloaded before the weather got really bad, and I helped them with the boxes, because I appreciated his herculean efforts to save me $520. They even laid down card board on the driveway and walkway so as not to track to track water, snow, and dirt into the house. We did it all in 2 hours. One glass shelf got broken during the move, and one desk was a little wobbly after the move, but otherwise everything else was delivered intact. Once again, the lead guy called his supervisor, and I had to speak with the supervisor to ensure I was happy with their job (and I was) before they left. So, all in all, other than the misunderstanding about when the 21 days would start and the size of the delivering truck, I wholeheartedly, and without reserve, recommend Upline. And by the way, it was Upline all the way--and not a third party--and I can definitely testify to that because the HUGE truck said Upline Moving right on the side of it, and the delivery crew members were all from California. A friend of mine moving from northern to southern California just recently asked me about Upline, and I did recommend them (and she used them). read more

You may see from my profile that I've never written a Yelp review before, but I felt it was important to share my experience so that others planning a cross-country move can make an informed choice. We have had a terrible experience with Upline, and even if you've paid a $50 deposit, I would seriously consider finding a different mover. The one positive about Upline is that the office staff is extremely friendly and responsive. The movers themselves are another story. In short, several of our things are broken irreparably, our TV stand was not (and cannot) be reassembled, a high-end wooden chair was damaged, our computer (shipped in manufacturer's packaging) needed repair, and only half of our boxes and furniture were placed in their designated rooms, contrary to Upline's marketing promises. We hired Upline to move our one-bedroom apartment from Oakland, CA to Chicago, IL. We decided to pack our own boxes, and hired Upline to load our things, move them to Chicago, and unload. Upline promised that in Chicago, their movers would unwrap and reassemble furniture and unload boxes and furniture by placing them in whichever room we desired. In Oakland, the foreman was great, but the movers were pretty roughly handling our stuff; I saw movers toss some of our boxes down the flight of stairs. The Oakland foreman would rein in the movers when he would see them roughly handling our things, but he was busy most of the time executing paperwork with me. So he missed a lot. It's no surprise that this handling of our things resulted in a broken lamp and messed up the hardware in the computer that we shipped in manufacturer's packaging. One of the other egregious things I observed is with the loading/packing of our TV stand. I had loaded the cubbies of the TV stand with pillows and a lampshade and taped it off. The movers decided to unload the lampshade, and place it in the bottom of a new box. When I protested, the mover angrily dismissed me, assured me that the lampshade was fine, and then his colleague proceeded to load a laundry basked full of cleaning supplies on top of the lampshade and into the box. It's no surprise that the lampshade arrived as pictured here. The TV stand didn't fare much better. The movers removed the shelves, but did not send the hardware for the shelves to Chicago. They also attempted to disassemble it, but failed, so they packed it with the frame loosely held together. On the Chicago end, the movers could not figure out how to tighten the frame again, and since there was no hardware for the shelves, they didn't reinstall the shelves. Now, we can't place a TV on the stand because it's not sturdy, and we can't even use as a bookshelf because there are no shelves. One of our nicest pieces of furniture was also damaged because the movers did not bother to wrap the legs in a blanket. There is now a large gouge in that piece (pictured). These are just some of the highlights of the damage to our things; this is not comprehensive, but you get the idea. On the Chicago end of our move, the foreman was extremely rude and tried to force me to sign to confirm that individual boxes and pieces of furniture had been delivered, without my seeing the item before signing. When I asked to see each piece before signing for it, he became angry and began to yell at me. I felt extremely uncomfortable. The Chicago movers themselves (excluding the foreman) were extremely lovely and very carefully handled our furniture. The movers also apologized to me for the foreman's behavior. The movers took great care reassembling furniture and made sure they didn't damage anything in our building or unit. They began putting boxes and furniture in the designated rooms, but the foreman cleared them out when they were only half done. I didn't even have a chance to tip them, so I left a generous tip with the foreman. Who knows if the movers received a cut. In sum, moving is already stressful, and moving with Upline made things even worse. I've filed a complaint with Upline, which was directed to whatever contractor they assign to deal with moving complaints. I will update this post when the claims are resolved. read more

I just moved from San Francisco to Denver. After getting bids from Atlas, Mayflower, and United, I chose to go with Upline. The reps from those "bigger" companies kept telling me that my move would go smoother if I use one of the big 3 companies instead of Upline. Thus, I wasn't sure what to expect on moving day. Honestly, the Upline crew made the moving day so much smoother than I even expected it could be. Here is a quick rundown of my experience: Eithan (the moving estimator) came out and gave me a detailed quote. His written quote also had a list of what was included and what was not included. That let me say "Hey, I need a couple of those services included." The other companies weren't transparent like that, so I would have been hit with hidden charges later. Ultimately, I picked Upline because I felt like they were being the most honest with me about their pricing/process. Still, after talking to lots of shady moving companies, I started to worry about a bait and switch - meaning I was afraid after they loaded the truck the final bill would suddenly be much higher than the estimate. (This wasn't a fear specific to Upline. It was my fear with all the moving companies.) On the moving day, when Dale (the moving crew foreman) arrived, the first thing he did was walk around doing a second estimate (before anything was loaded). He saw the items were pretty much the same as the list on the preliminary estimate. He then assured me that the final bill would be the same as the estimate. Thus, I'm happy to report no bait and switch from Upline. As for the moving process itself - Dale was a true professional. In fact, his whole crew (Reggie, Victor, Juan, Chris, and Peter) was impressive. It was like watching a military squad run through an exercise. They were efficient, thorough, and smooth. At the same time, these guys were really polite and friendly. Also, I had a set of special instructions (half my stuff was going into the new apartment, and the other half was going into storage). I was extremely pleased with how serious Dale's crew took those instructions. They staged all the items into two piles, they loaded the truck in 2 stages, and the guys asked me several times "which group does this go in?" (That's how I knew they were paying attention.) Of course - I should mention: these guys handled all my stuff with more caution than I would. Nothing was broken. I never caught any of the guys tossing a box, or dropping something, or kicking something around. Overall - I am extremely pleased with my decision to go with Upline. I recommend them to anyone else trying to do a long distance move. read more

Who loves moving? Me? Uh, well I was so stressed out that I was unable to lift a finger. I was beyond procrastinating. I was rendered almost incapacitated. I was in such denial that I allowed all the details of moving to overwhelm me. Oh! the dismantling, the wrapping of the fragiles, finding boxes, organizing, packing boxes just right, taping, labeling . . . and then the unpacking, re-assembling, the mantling, the dreadful getting rid of boxes/packing materials, and then placing heavy furniture etc in the exact spots . . . all by myself. As soon as I found out Upline Moving did everything* for ME, I knew I had to look no further. An additional bonus was their "can-do" attitude. Therefore, I bring you now my positive feedback regarding Upline Moving services (performed in February 2014) while thanking the great individuals who work within this extraordinary moving company. Thank you Vincent who was excellent over the phone; thank you to the fast, reliable and honest movers: Jeff, Rudy and Juanito - mucho gracias, muy bueno! And thank you to Ethan who checked with me via phone to ensure I was satisfied at the completion of the move before letting the crew go. It is highly likely that I will enlist Upline Moving again for any future move. I confidently recommend them for anyone who hates moving . . . they have the ability do it all (full service). And what a relief. The "loathsome move" was done so quickly and thoroughly (which eliminated the typically anticipated stress); and being done before 11:00AM on a Sunday morning enabled me to enjoy a full day to myself. How refreshingly wonderful. In summation, I wish to again express gratitude towards Upline's members involved in my hypo-stressed move. Below are their names once more and in parentheses, adjectives which struck me about each member in the little time I dealt with them. Vincent (professional, respectful, trustworthy, diligent - fantastic customer service) Jeff (professional, intelligent, multitasking, speaks Spanish, attention to detail, attuned to client, and swift) Rudy (professional, perceptive, attentive, action-oriented towards clients needs, reliable, strong, and expeditious) Juanito (professional, conscientious, hard working, thorough, courteous, and lightening-quick) Ethan (professional, attention to detail, focused on the client's needs and overall satisfaction) Many thanks. Your assistance in moving me is greatly appreciated. *full service read more

I usually move myself and have moved across the USA four times. I have only used one other moving company in the past (most times I could never afford the quotes they would give me) and the first time I did use a moving company they damaged several items. Two weeks before I was to move myself those plans fell through and I had no choice but to look at moving companies. So I was nervous hiring Upline (I had several LA moving companies give me quotes----they all just seemed like they just wanted my money and that was all. Then I called Sonia at Upline---she gave me OUTSTANDING customer service and really worked with me to keep my price in the budget I had. She gave me a quote and she had me call back a couple days before actual pick up to get a better quote once i had most packing done to see if I needed to add or subtract off my list of items (which of course I had to). Today was moving day (btw--moving from San Francisco to Lansing Michigan). Upline called on Friday to confirm today's pick up---then they called this morning to let me know when they would arrive (they were right one time). Five guys showed up (Reggie, Victor, Oscar, Manuel, Josue) and they did an OUTSTANDING job too. They wrapped everything not boxed really well with blankets/tape and even a few items they wrapped with cardboard on top of the blankets for extra protection. Each guy took real care with the handling of my items and boxes. Reggie who oversaw the crew really kept an eye on things making sure they were done correctly and the best way of doing it. All the guys were very professional and friendly. I will add a post once my items are received in Michigan and how that end of the move goes. Right now totally five stars and would recommend them to my friends in a second for their moves. Just a side note if hiring moving company---make sure you KNOW all the DETAILS they charge for during the loading AND unloading process---like how many stairs or flights are extra, weight/size extra, how many steps away from your place they have carry your items. That is why I went with Upline because Sonia explained and questioned me on all of that (then Reggie went over it all again). Upline charges for what you are actually moving not giving you a "guess" on the "size" of the load or the bigger one people get hit with is the quote by a "guess" on the "weight" of your load. read more

I messaged a few different moving companies for moving quotes as I only had a kitchen and bedroom to move. I usually do my own moving but I didn't have access to a large vehicle and with 2 flights of stairs to consider I decided to call an expert. I spoke with Upline, and they re-assured me that they secure all my items, they provide a clothing wardrobe to move all my items hanging in the closets. Upline was really patient about earning my business. Amber was great about explaining all the costs and even explained how the overall hourly price would come together on move day. I was grateful that they were able to get the job done in the time I estimated and there was no hidden fees. They had a 3 hour minimum so I had planned to move all the large items I was unable to carry myself and could not fit in my car at the time and had planned to move all the smaller items through the week myself. Jose and crew showed up on time and the movers were really professional. All my items were wrapped and padded if necessary and everything carried out safely and quickly. I was shocked at how fast they did it and with such ease. They seriously are professionals. Since they were able to do it so quickly, they asked if I needed help moving some of my kitchenware. I hadn't planned for it assuming the two hours that I had hired them, included drive time wouldn't give me enough time to move other things so I didn't pack too many other things. They reassured me they could help and brought in boxes and paper for any glassware and packed up all my dishes and other miscellaneous kitchen items. They helped me label the boxes and lay everything out in my new place. This was seriously the best thing ever! Best part was they didn't need to take all the drawers out of the dresser they just moved it as is after wrapping and my bed was completely wrapped and protected. I've moved 3 times in since I've moved to SF and this was seriously the easiest move ever. No sweating. bumping into things and or multiple trips. The wardrobe boxes were great. I didn't have to unhang any of my clothes or worry about wrinkles. It went straight on to the rack at my new place and they disassembled my bed frame and re-assembled my bed frame. I was able to unpack all my stuff and feel settled into my new place in a few hours. This was seriously worth it. Thank you UPline! read more

I recently moved with Upline and was referred from a close friend who had a positive experience and from first contact with Sonia I knew I was going to work with them. I moved from a 2 bedroom Bay Area to Wahkiakum County in WA. She explained all possible charges and informed me the difference with companies who subcontract and those who deliver door to door. She informed me on www.protectyourmove.gov if no one has yet gone to that site then you must. It's a government website with loads of information on moving companies to packing and moving. Most sites are biased with the information they want you to learn, that way you get lead to them. I trust The Department of Transportation website protectyourmove.gov more than all this unknown websites that give conflicting information. She guaranteed my price would not change on move date and it did not! On move day, Foreman Dale, and movers Reggie, and Juan arrived on time and went straight to work by disassembling furniture and wrapping it up and loading. I questioned some of the packing I had done, and they offered to have a look to see it has been done right. Since they arrived in the morning I offered them some coffee, juice, or water, as well as some fresh apple muffins I made that morning. They were all so polite and thankful. I absolutely loved the crew very professional, hardworking and the interactions they had with each other told me that they had a great dynamic Dispatch department Rose, and Ethan are who I will be working with for the delivery part of my move and so far they explained how it works in more detail and they should be calling me when my stuff leaves CA to WA. My delivery window has another 9 days left and upon delivery I will update my review to reflect the delivery part of my move. UPDATE I been meaning to update but got caught up with unpacking and so on. My delivery arrived 7 days after it was picked up. That made me feel very happy. The crew who delivered were very professional. Thanks Reggie, Jeff, and Matt. I would recommend using them for your move. Seriously hands down the best movers. Price was guaranteed from the start and there was no hidden fees. I wish I could have tipped more, they really deserved it.. Thanks again for all the hard work and labor. read more

Upline moving came for a pickup this morning and did an AMAZING job. They were very accommodating, knowledgeable, prompt and efficient. From the first line of communication with Tim to the estimator Max coming out twice to the second Dale and his team of Rudy, Juan and Victor appeared for pick up the service was always professional and respectful. Moving across country can be stressful but Upline Moving did everything possible to ease that stress. The moving team showed up EARLY, which most companies never do. Called before their arrival and got straight to work. There were no hidden fees. We paid exactly what the estimator quoted us the day before, which was based on inventory not weight or space. They were an honest company that did not try to take advantage of their customers. After reading and hearing of others' horror stories with shady moving companies I was a little nervous, but after this morning's experience I feel great! So our house arrived today. The men, George and Javier, were excellent upon drop off. We received ALL of our things ,so far, despite the mishap in the beginning of them beginning to unload another customers things (same tag color, but we caught it early on). They were polite, in and out, allowed one of us to look at the items and mark them off as soon as they were off the truck and we directed them on where we'd like it. The deliverye men and company communicated well while our items were in transit and gave us accurate details on when our things would arrive, exactly a week after they left the facility, which is great considering it was a move from CA to GA. My husbands job essentially gave us a month to relocate all while we worked full time until 5 days before we left, managed to care for our 3 year old while I'm 5 months pregnant. Upline made it simple and hassle free for me. Of course in the beginning you'd think doing it yourself and renting a penske truck would be so much cheaper, but it averaged about the same, if not better, and I had to do very little in my condition, which was definitely a plus. My family and I have been highly impressed with the company thus far and would highly recommend them for other families moving long distance. Again, thank you to all those mentioned in helping us with the move!!! read more

Josette W. Dublin, CA 0 friends 4 reviews 5.0 star rating 10/19/2017 5 STARS ALL the way!!! I cannot say enough about the service I have received from Upline. Let's face it, moving is a drag. Mine was a long distance move with time in storage. Upline came to the rescue and made it work like clockwork. First Max came to my home to estimate. He clearly laid out the pricing, plan and ideas. He explained to me how everything worked and how I could save some money. Like, it is really wise to take a 12 year old beloved TV? lololo. Thanks Max!!! He also gave me his cell phone number as he knew I would have more questions. Then came moving day. The crew was GREAT!!!! Sorry, I don't remember all their names. They came right on time and dug right in to get busy. AND busy these guys were!!! They carefully wrapped my paintings and some other odd pieces I didn't have a clue how to wrap/box. They even wrapped all my furniture in blankets AND then plastic wrap. It truly was amazing!!!! Thanks guys you were the best ever!!! Then I went into storage for almost a year. I used the auto-pay and it was so easy. A couple of times I had a few questions and had to call. Hiam, Imbal, Ethan and Rose were right there with answers to my questions. Very patient and reassuring. Pricing on the storage was reasonable. Then finally I moved to my new home!!! Again Ethan came to the rescue when I couldn't make it there for 1 more day then hoped for. I was in a panic but Ethan reassured me all would be okay. And it was. My new crew was great also!!! Headed by Mark with Joe and Blair. They made sure to set my beds up and moved the furniture to my liking. All in all look no further then Upline for all your moving needs...they were just that GREAT!!!! MANY thanks to Hiam, Imbal, Max, Ethan, Rose, 1st crew and 2nd crew!!!!!!!!!!! THANKS!!!! Josette W. from Dublin, CA to Arizona. read more

The crew arrived within the time window provided by the office and immediately the lead supervisor requested me to go through the list he was provided by his office of items which were to be unassembled, packed and shipped and the remaining stuff I had already packed. The supervisor was very detail oriented and completed the inventory within a very short period of time. Immediately thereafter the rest of the crew unassembled the king bed, chest of drawers, dresser, home office desk, dinette set, entertainment recliners, etc. and wrapped everything in blankets and then with shrink wrap. I had never observed such speed with care, professionalism and team work. They even unscrewed every handle or nob of every drawer and reversed them with the knob/handle on the inside of the drawers to protect them from accidental damage. Very detail oriented and impressive. The delivery was event free with absolutely no damage to any of the items transported including glass ware. Just amazing. The truck driver and helper took their time to unload the truck and carry each item into our new out-of-state home; delicately unwrap each item, assemble it as needed and placed it at the location we wanted. Amazing attitude despite driving approximately 1100 miles. Customer service was first class and the staff were eager to please. All the packaging materials e.g. cardboard boxes, shrink wrap, etc. was broken down and neatly stored for disposal. Upline Moving has done a fantastic job and has absolutely taken me by surprise; because I had heard of horror stories from my friends who have previously moved utilizing other companies. And finally, the cost of the move was absolutely jaw dropping....the cost was more than 30% lower than the lowest quote I had received. I would wholeheartedly recommend Upline Moving for your next move. Try them, you absolutely cannot go wrong. Noel P. read more

This was our first cross-country move and I was very worried since I had never moved with a family of 4 this far but I have to say that hiring the right guys makes a huge difference. Hiring Upline moving was one of the best decisions we have ever made through out the moving process. We talked to John over the phone and got a very positive feeling so we had Max come our to take a walk through and get us a estimate and he was right about every thing he told us related to the move. There was nothing to hide from the very start and thats why we became more confident about hiring Upline Movers. Till 2 days before the move Max was very patient with us and was a really helpful person to talk to. Foreman Jeff and his team Peter, Juan, and Robert were rockstars. Jeff called us before his arrival so we could be prepared and he was very patient in understanding our needs and concerns with the move process. They started as soon as they came and packed everything taking their time and with extra care. Juan was just like a adorable teddy bear running around. They only took this one job for the day and did not seem in any hurry to leave or rush the move. Before their arrival I was so stressed out but I was so relieved 30 minutes after their arrival. Me, my husband, and my in laws are very impressed with the service. Foreman Jeff explained to us everything before he started and also after he was finished. I am so thankful to Jeff and his team for being such a sport and still handling everything with care. Truly these guys are amazing to work with and their estimate was right on with no extra charges or hidden fees. We just had a little damage with one of our parts from our bed but it was very minor and besides that everything else was just perfect. I would truly recommend anyone to hire these guys if you want a stress free move. You guys have made my day. Thank you so much fro read more

There's no way around it, moving is a super stressful proposition and it doesn't help that there seem to be no moving companies with positive reviews. I was quite frankly shocked to find Upline with 4.5 stars on yelp but they have, so far, more than lived up to the hype. The truck was just loaded with all of our stuff and the entire experience to this point has gone super smoothly. Sonia was helpful over the phone setting up our move date and provided a "rough" price estimate that actually ended up being only about $100 off. Max did a great job with the in person consultation and estimate and was also super helpful throughout the entire process and gracefully answered an onslaught of questions we sent his way as we were preparing for the move. Moving day just finished and went off without a hitch. I know some people will find this hard to believe but they actually LOWERED the final price of our move given that we decided not to take a few things that were originally on the quote. This may seem like common sense but you'd be surprised how rare this kind of thing is (from everyone I've spoken to). I can't say enough good things about the guys who took care of all the hard work on moving day: Reginal, Josua, and Nelson. Not only did they do a great job with the wrapping of our furniture and packing of our truck but they were super friendly. My wife and I literally sat in our back yard and drank beer while they did everything. I can only hope the guys that end up delivering our stuff on the other end of our move (in North Carolina) will be half as good as these guys. On top of all of that they had by far the best prices of anyone I was quoted and was significantly cheaper than doing a pod or even a uhaul (hard to believe I know). I can't recommend them enough. read more

Great experience. They were super transparent and super fast. When I was getting quotes, they replied back fast with their offerings and openings and I was able to book the timeframe I want. The day before, the messaged me for me to confirm. Day of, I messaged them and seeing if they were on track and they replied back they were. They texted me when they were 5 minutes out so I knew they were arriving. Upon entering they took a look at my place and got to work. Everything was loaded onto the truck within 30 minutes. They wrapped up my belongings. Took apart my bed. Wrapped the bed up so it wouldn't get dirty. And was careful with my monitor (they wrapped it with the bed). Many times, movers take a long time getting from my first location to where I want it to be. They were TOO fast. I still had to do a walk through with the office manager. It was perfectly OK though because they were really fast unloading as well. Even though this was on the fourth floor, it took them less than an hour to unload everything so I didn't even hit the minimum time. It was great. They removed their shoes when going into carpeted areas (I think you can ask them to remove their shoes everywhere but I didn't mind). They also took some time to fix one of my tables. It was super loose (I bought it from a roommate and it wasn't put together very well). And they fixed it even though it had nothing to do with the move. I think every mover I had previously dropped something or ruined some of my furniture. One of my pots got broken by a mover before. Upline Moving did not drop or ruin anything. Everything looked the way it was. They were careful and took care of my things. Overall very happy with my experience. Would highly recommend this company and as a matter of fact I have. read more

We reviewed several moving companies. Upline's representative, Max, made the most clear and convincing case that they would handle our out-of-state move skillfully and at a reasonable (and guaranteed) price. In the first step, Jeff and his crew did a careful and efficient job of moving about a third of our stuff into storage (free for a month), while we prepared our home for sale. After the sale, Dale's crew, including Robert, Manuel, Josue, Alex, and Victor (who was also in Jeff's group), worked hard all day, and did a wonderful job of packing and protecting our belongings and loading them on the truck. They were cheerful, careful, skillful, and quick. I'll update this review after our stuff is moved into our new home in Washington state. Here are some tips I learned for those moving out of state: 1) Local or intrastate movers with great reviews aren't necessarily the best for interstate moves--it's really a different game at a bigger scale with greater risks. Make sure your company has significant out-of-state experience, as Upline does. 2) Estimates based on a careful inventory of your belongings, rather than their volume or weight, are more likely to be reliable and to avoid hidden, jacked-up cost surprises later. 3) Make sure the company you hire is both picking up and delivering your goods. Many locally focused companies expand by hiring surrogates in other states, which introduces less accountability and greater risk. 4) Check with your home insurer to see if your goods will be covered in transit if you maintain your current home policy until delivery. I was happy to discover that Farmers, our insurer, fully covers them during shipment through our existing policy. read more

I highly recommend Upline Moving. This was 5+ star experience. The moving team was awesome. Their moving skills and experience were abundantly evident as they carefully blanketed, wrapped, protected the corners, lifted and moved my entire household of mid-century modern furniture ...treating each piece of furniture as if it was their own. In the office, John and Ethan were excellent as they responded to my e-mailed questions quickly and professionally leading up to the big day. My move was from a 2-bedroom, 2 bath, 4th floor apartment (1,200 SqFt) in downtown Oakland to a storage unit in Walnut Creek. It was seamless. Nothing broken, harmed or even scratched. The freight elevator was broken at my apartment complex. Not one word of complaint from any of them. They used the residential elevator to get to street level, dodged the bicycle lane, and then had to weave their dolly between the protective permanent cement pylons in front of my apartment entrance ...to get my furniture into their truck. A shout out to Julio as the lead mover. I told him I had many more boxes I needed to put inside the storage unit after they left. Like a jigsaw puzzle, the strategy he directed was to stack furniture to the greatest extent possible that would still keep each piece of furniture sturdy and safe. I already had a long (and high) row of boxes lining an entire wall of this 10X15 unit. Julio asked if I wanted them to build a walk-way (an isle) allowing me access to these boxes. Yes, I did. He continued to ask me smart questions every step of the way. The entire crew was professional, respectful, experienced and highly skilled. Thank you Julio, Esteban, Baldo, and office staff! read more

I hired Upline in August to move from Los Angeles back home to Atlanta. Let me start by saying that I've never hired movers before, which probably indicates that I'm out of my mind, considering I've moved back and forth between LA and ATL four times in as many years. Don't ask. Anyhow, I figured that the last thing I wanted to do in the middle of the hot summer was move all my stuff by myself. So I researched movers. Upline wasn't the cheapest, but they were a fair price considering other companies wanted to nickel and dime for stairs, etc. After a lot of analysis and debate on whether I could trust strangers with my prized possessions, I went with Upline. And I'm glad I did. The crew who picked up my stuff was awesome. Super quick, friendly and really took care to meticulously wrap my items. Although my stuff wasn't scheduled to be moved for another week, they were able to place it on a truck the following day. I appreciated their consideration in expediting my delivery! I wasn't there when the crew delivered my stuff, but my roommate said they were really nice, respectful of the space and really professional. When I arrived in Atlanta a couple days post-delivery, I was nervous that some of my stuff would be missing or scratched. I pretty much braced myself for my treasured leather headboard to be punctured or my high school yearbooks with my awful photos would be gone forever. I was relieved when everything arrived in the same condition it was picked up in. Overall, my experience was great. I had a better experience than I anticipated. If you're considering some other moving companies, I'd strongly recommend Upline. read more