Overall not too bad on this interstate move (NJ to TN). Crew and supervisor pleasant to work with, competitive price. However, note the following: Packing and moving services were both utilized. Representative came to review primary location of belongings to be moved (approx. 90-95% of the total) and was provided with a detailed video of the remaining items, stored at a different location. Despite this upfront information, (a) the total weight was significantly in excess of the estimated amount, resulting in damage to the transport vehicle and a 2-day delay, and (b) at the secondary location the supervisor informed us that there was insufficient room for everything. He had to be cajoled and convinced into making the extra effort... which proved effective and successful. A number of bookcases were damaged during while handling and required subsequent repair, at our expense. One item was a tool cabinet containing a variety of hand tools, hardware, and the like. The crew's solution to this was to simply wrap and seal the cabinet in plastic, and put it in the truck. By the time it was in place at the destination, we found that the contents were in utter chaos, luckily with minimal breakage. Some softbound oversized books were placed in boxes haphazardly or sloppily, resulting in significant creasing of wide swaths of pages. A few items additional appear to have gone missing (none of particular value) and a small number of items were broken. Overall I would in fact recommend their services, particularly in consideration of the pricing, but I would strongly recommend that if you contact them for packing services that these be closely and carefully supervised. read more

Brayan and his team were immaculate. They got our things down a lot faster than I anticipated. Within 24 hours we received our items from New Jersey to Georgia. I was very nervous because I have a lot of glass items that I was moving from my house, but everything came back in tack. His team members were very friendly and professional. I plan to use them again for my next move. read more

This review is a bit overdue, so I cannot pass on any longer to post a service evaluation on Unwind Moving, their owner Sebastian, his super Office Manager Nadene and their "fast" moving crew. The review is for 4.5 (more on that later) so it was rounded up to 5 stars for Yelp. Ironically, if it wasn't for Yelp's Project quote process, I would have not found this business, so I am thankful for that match! Couple of things made me consider Unwind, one being that Yelp offered a guarantee as Unwind was a business marked with a badge, which made the transaction eligible for coverage up to $2,500. It was like a warranty of sort - and the reviews offered, though small in number, were mostly all positive. My "move" was quite simple, per se. I just needed to remove a french-door refrigerator from a 5x15 storage unit and move it to a location. The tricky part was, it was packed away all the way inside the unit, so most of the items stored needed to be moved out. So during the Project quote process, I specifically wrote these details, hoping for a flat rate type of moving and not an hourly. To my surprise, the first mover I wanted came back with an astronomical quote of over $1300 (for a 3 person at 4 hours minimum) - a cost of a refrigerator! And other quotes were not promising either as they ranged from $1000 to $1800 - just for a refrigerator move! Unwind came with the first flat rate response of $375 - which felt like a steal - with 2 men and 3 hours, which sounded very reasonable! The conversation to process the move with Nadene was exceptional! She was on top of the scheduling, the move negotiation and details, and even getting COI (Certificate of Insurance) within hours of our conversation - nothing but impressive! Nadene was friendly and articulate, was such a pleasure to work with. She went through the details of the move and we made a decision to meet the next evening to complete the work. So why then 4.5 and not a full 5-star rating? Well, there was a hiccup during the moving process that could have been avoided. First, I went an hour ahead of our scheduled time at 5PM on the day of the moving to get started on the removal of the stored boxes to pave the way to the fridge. I had thought we would be done by 6, or 6:30PM latest and not having eaten lunch earlier, I thought I can 'survive' until then. Unfortunately, the prior moving job went over-time. My move kept getting pushed back. First to 6PM. Then to almost 7PM by the time they arrived at the storage. I was not doing well physically while waiting, I was also upset that the time management was not executed well. Nadene was upset also - the previous job did not disclose certain other item that they decided to add while they were already in the moving progress. She apologized for the complication, and this is where they earned my respect - first as a client and second as a small business owner. Nadene informed me that the owner - Sebastian - was unhappy with the outcome of my move because it was substandard for his business. He was now going to join his two men to facilitate a faster move, promising that they will get the work done as efficiently and promptly once they arrived. By the time they arrived, about 1/3 of the storage was out of the unit, they went to work straight away once arrived. Nadene knew of my situation (I attempted to order UberEats as I waited for the team, but the delivery driver got a flat tire on the way, and they cancelled the order!!). She felt awful about it, offered to go pick up something to eat but by this time, I was so exhausted and wanted to get it going so I declined. Nadene showed her concerns throughout the evening. Then as the fridge was finally out of the dungeon that is my storage unit, the team was quick to put all the other items back into the unit. Once they were complete, Sebastian went one step further and made an executive business decision to offer me such an exceptional resolve to make up for all the complications this move had caused. What was offered (not revealing it!) impressed me so much that he promptly won my future moving business. It also succeeded in retaining my word-of-mouth promotions I often offer for products and services (I've done campaigns for Samsung, LG...). Caesar & Wallace were left to deliver the fridge and they patiently moved in the new fridge and even moved the old one to place it in a designated area, as requested. They also took the time to install the water line to the ice maker part of the new fridge, to complete the work in a timely manner. They deserved every bit of the $100 tip they received! Unwind Moving lived up to the positive reviews they have been receiving, the hiccup only becoming a distant memory to the quality of service and Sebastian's business ethics. I can confidently say, Nadene will take excellent care of you, otherwise, Sebastian will step above and beyond to show that his clients are his full responsibility! read more

Unwind Moving - French Door Refrigerator safely installed! - Movers Near Me - Ridgefield Park, New Jersey

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We have moved couple of times and this experience with Unwind Moving team of movers was best thus far. Sebastian and Leo helped us move from our single family house to an apartment in jersey City.....we downsized. This group with super effective coordination on the phone from Nadine makes an excellent set of folks to work with. Regular communication, super well organized way of loading and unloading, no slacking or waste of time anywhere and most importantly no complaints or grumpy faces - in fact I have never seen movers that smile and these folks do everything with a smile!!! You guys really made the day as easy and as smooth as it can get. So thank you because moving can be stressful and emotional!! Just the day before the move, I requested Nadine if they can accommodate a small detour to a storage place to store our extra boxes and this was seamlessly accommodated with a smile! Also, they own the truck and provide OCI as well. Our experience has been so good with this group that we have marketed them to even folks who have no interest in moving so they can tell their friend who might move :D Good luck to Sebastian, Nadine and team!! read more

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Brian, Christian and Wallace were our moving team. They took extremely good care of us and made our move seamless. They were kind, efficient and went above and beyond with everything. We recently moved with another company and it was a completely different experience. I would never use another team for future moves!!! read more

I recently moved from New York City to Philadelphia, and Unwind Movers made the entire experience seamless and stress-free. Mingo and Brian were incredibly quick and efficient, ensuring that the move was completed in record time. Their careful handling of my belongings, including fragile items, was truly impressive. The team was also exceptionally friendly, not just to me but also to my dog, which made the whole process much more pleasant. A couple of tips: pay in cash to avoid the credit card fee, and be prepared to pay a little more for tape or any other supplies they feel are necessary to secure your stuff. I prefer to spend a bit extra on these supplies rather than risk having something broken--money well spent. Additionally, Sebastian, who I assume is the owner, was very responsive when assisting with quotes and answering my questions. I couldn't have asked for a better moving experience. If you're looking for reliable and professional movers, I highly recommend Unwind Movers! read more

The quote was significantly low-balled - we paid almost double the initial quote without a change in our estimated boxes and furniture. Service was slow (the main guy was constantly on his phone) and this caused the number of hours to be much more than they originally estimated. I will not be using these movers again. read more

The best moving experience I've had out of the past 4 times that we've moved in recent years! Sebastian was great with coordination and transparent about the pricing. Cesar and team arrived on time and were really efficient. They communicated clearly, wrapped all delicate items very well. They also expertly dissembled and assembled 2 bed frames. The pricing is reasonable based on the estimate and number of hours worked. read more

This company was exceptional. Friendly and helpful from the first call. They all went above & beyond to help this first time frazzled mover. Believe me it wasn't easy after 28 years, 5 kids & more stuff than I thought I had!!! Highly recommend. read more

Fantastic service! Unwind Moving helped my client move from New Jersey to Chicago and everything went a smoothly as possible. I will use them again in the future for any of my clients in the NYC area. Thanks again! read more

I had a signed contact and a moving date. They called me two days before and doubled the price. They did not apologize or honor their original price. Stay AWAY. read more

Geovany and his crew were excellent. Super fast, efficient, and professional. They really took a lot of the anxiety out of the move, I'm amazed by how smoothly it all went. Very pleasant people with very reasonable rates. read more

Unwind Moving gave me an accurate quote, the movers arrived early, and they made our move as easy as it possibly could be.

Sebastian and Nadene were great in a very tough situation (we lost are mover last minute). They came out to provide an estimate on an hours notice and worked with our uncertain timing on closing/moving. The team who moved us led by Brian did an amazing job loading and unloading (we packed ourselves). The cost ended up being almost 50% more than estimate but given the rush and zero broken items, well worth it and not unreasonable. Highly recommend. read more

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As many reviews already indicated, Unwind Moving provided excellent service and communication without any pressure tactics. We moved my elderly parents from NJ to Boston: a huge downsizing transition. From the beginning, communication was excellent. Sebastian, the owner was extremely flexible with the moving date. Nadene provided COIs prior to the move. Moving day, Sebastian and Leo showed up on time. We had much more for them to pack than originally planned, but they apprised us that they would have to slightly adjust their price. The adjustment was completely reasonable considering the additional time it took. Nothing broke in the move. All of the furniture was placed exactly where we asked. They were extremely pleasant, patient, and hard-working. I highly recommend them! read more

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My boyfriend and I were looking for a moving company to ease our move since we lived on the fifth floor of an apartment building (we all know how stressful that's going to be)! Unwind Moving was recommended to us by a friend and let me tell you, it was the BEST DECISION EVER. We moved out and into our new apartment in just 3 hours!!! I totally recommend them to help you with your move it eases so much stress and time. They were so professional and packaged everything with so much care. Please give them a call and schedule your next move with them! read more

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Brian, Sebastian, and the Unwind team packed and moved all my antiques safely and efficiently. They accommodated a tight deadline and offered the fairest rates in the area! I would recommend them to anyone in NJ looking to move. read more

I was looking for moving company to moving from Manhattan to New Jersey. First I sent my quote to up 10 companies in Yelp. The quote from Upwind moving was the best. Sebastian is a owner personally sent me quotes with detailed explanations what is included and how much each service costs. The most important, Sebastian didn't bombardier me with calls and emails. As well I very appreciate it. When my date changed I called and spoke with Sebastian. It was very pleasant conversation without pushing, I was just provided with all necessary information. I like that Sebastian didn't request prepayment. The day before I got email to confirm my next day move. The next morning Sebastian and the team arrived right on time. All necessary supplies were in place. All my stuff were packed so throughly and carefully, I was impressed. The guys worked very fast and super professional. I have very narrow doors and it was challenge to fit my big couch and the rest big furniture. However guys handle this super easy. As well Sebastian was so kind to give me a ride to my new place. At my new place the all process was very fast, unloading and unpacking. No complaints, no delays, no breaks. Impressive work! I'm super happy to let you handle my moving. And it's very legit business, they have own track and provide OCI as well. Thank you! read more

Unwind Moving - Movers Near Me - Ridgefield Park, New Jersey

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This was our second move with Unwind and once again they did not disappoint! Great movers, friendly and efficient! Best price around too!

Unwind Moving is truly the best moving experience I have ever had. Sebastian was so friendly, upfront & professional. He was the best quote I received despite the travel time required to come to Monmouth County. They came to my rescue when I had to change my move date on short notice. I am still so appreciative on how adaptable they were. My moving team was phenomenal! Caesar was the foreman and made my moving day so seamless and stress-free. He was accompanied by Walas and Domingo- two workers quick on their feet! I had furniture going to two different locations. Caesar made sure everything was clearly labeled for each location and organized into the trunk accordingly. Everything was wrapped so well and carefully moved. At the last minute I wanted to bring my sons outdoor playhouse and Caesar had the solution! (Pic below!) It was so funny seeing my son's little playhouse going down the highway. There are so many little things that add up to make the day a great moving day....Caesar's great personality and his calm demeanor, his sense of humor, they all helped me make sure my lock worked correctly at a storage unit, made sure my bed and son's toddler bed were set up correctly and how I wanted it... I could go on. They went above and beyond. Next time I move I know for certain I will be calling Unwind Moving! read more

Unwind Moving - Tree playhouse on the move - Movers Near Me - Ridgefield Park, New Jersey

I cannot recommend them more, especially if you have really fragile item to move. I had dining table set that was composed with marble and glasses. It was over 10k for dining table alone. I had to find someone who knows how to handle super fragile item, and also knows how to disassemble/assemble. I could not sleep the night before worrying about what if things go south. They handled the job flawlessly despite my concerns! Nothing broke, everything was handled with care and they packed extremely well. The owner was very good communicator from the start to end, COI was provided in a timely fashion when I requested it. I do think they do take pride in the service they are delivering and seems very responsible. I would definitely use them again! read more

I moved with Unwind Moving for the first time on Sep 5th morning. I compared with 5 companies based on Google and Yelp reviews, and Sebastian's reply was by far the best. He sent me a clear and simple estimate for my move and there were nothing tons of phone calls or texts to bother me during the process, which was an advantage of Unwind Moving over other companies. He also gave very quick and friendly answers to all my questions. When I used another moving company, it took 4 hours with 3 movers to move my furniture, and all they did was cover my furniture with dirty blankets... But the Unwind Moving Team was different! The same amount of luggage in 2 hours with 2 movers, including perfectly packing and unpacking my furniture! They were incredibly fast and accurate and were very careful with fragile boxes and furniture. Moving is both an ending and a new beginning, but if you meet a bad moving company, you will have the worst experience in many ways. To those of you who are looking for a moving company and are reading this, I would like to tell you no more comparing or worrying, just contact Unwind Moving!! They will offer you the best service and the best price. I would highly recommend them to my friends and family! Absolutely I will contact them again when I move! read more

I had a great experience with Unwind Moving. Sebastian and Team did a fantastic job. Surely recommend them.

I had a great experience with Unwind Moving. After providing the lowest quote, Nadine, the office person, was very helpful and responsive in answering all my questions and making it possible to schedule our move for the following day at a convenient time. Sebastian and Miguel arrived exactly on-time, and were friendly, efficient, and careful with our furniture. The move couldn't have been smoother. I wholeheartedly recommend Unwind Moving. read more

Sebastian and his crew were very professional at moving. they communicate well before, and arrive on time. They wrap my furniture well, and even able to move my massage chair. the whole process took longer than expected, but still worth it. definitely recommended. read more

Update: The company did a good job with the actual moving day, but since then, we've discovered two pieces of furniture whose screws were completely stripped, making it very difficult to take the pieces apart, and forcing us to buy replacement screws. A seemingly minor issue, but definitely frustrating. read more

They were punctual and worked efficiently. My experience was seamless and they were overall very professional. I highly recommend them!

Sebastian and his team were AWESOME!!! I was moving my elder mother and he was very kind and understood her situation. I appreciate his insight and advise on different things regarding the move. His price quote was exactly what he told me it was going to be when I booked him, No surprises. He was one of the very few people who called me when I requested a quote, instead of sending text message which showed that personal touch. The day of the move, he was right on time and the move lasted exactly as long as he said it was going to be. Nothing broke, he handled everything with care. I'm so happy we went with him. Thank you Sebastian and Team you guys are a gem. Stay human with your business and this will flourish. :) read more

Used them twice in emergency situations! Nadene (phone operator) helped me understand what I needed as far as boxes and sizing. They were so helpful and I did NOT LIFT A FINGER! This was the first company that didn't break anything, communicated perfectly, and the quickest. I've used 13 moving companies!!!! (New Yorker) and this was by far the best, most trusted, and most efficient. I have NIGHTMARE stories from other companies. AND they outpriced all other 5 quotes the first time I used them. Thank you so so so so much I will never ever use another moving company again. read more

I did a lot of research before selecting Unwind and went with their services based on responsiveness, reviews, and pricing. Sebastian was very helpful leading up to the move, and the team of two movers were incredibly friendly and efficient. All was successfully moved from NYC to Boston without any damage. read more

I wish I could give Unwind Movers a 10 star review but a 5 will suffice! I'm extremely grateful that they were able to accommodate a last minute move on the first of the month. They were punctual and careful. We had a flat rate of $200 an hour for 3 guys and a truck for our 6 hour move. They wrapped three of our TVs and china cabinet under the same rate. We will make sure to contact them again for our next move! read more

I had a great experience using Unwind Moving. They moved around 64 smaller sized boxes each full with books from a storage facility to another location. The owner gave me a close estimate early in the morning following my Yelp request a couple hours earlier (ie my request was in the middle of the prior night) and the very enthusiastic and attentive office manager followed up with me a few hours later. The process was seamless from there including finalizing the quote, Unwind getting my building management company a COI and proof of workers' comp. and arranging and completing the move at a time that worked for me. I recommend them wholeheartedly to those seeking an honest and reasonably priced quality local moving service in the metro NYC and New Jersey area. read more

Couldn't have asked for a more seamless move using Unwind Moving. Sebastian was extremely responsive, thorough with sharing information/answering questions and squeezed our move in after we reached out last minute. Nadene stayed in contact throughout the process as our point person and our day of movers were extremely efficient, quick and professional. Highly recommend Unwind Moving and will be using again for any future moves! read more

These guys are so awesome!!! Our move was relatively tricky but they pulled it off absolutely flawlessly. We had two units to move out of & consolidate into one new one...one unit was in Bergen county, the other was in Union, so the move required a lot of driving. One unit was up three flights of very narrow winding stairs which they had no problem navigating, and also didn't charge a fee for that...other companies wanted to charge huge fees just for the stairs alone! They were quick, reliable, communicative, kind, and careful with all items and doorways. Their rates are the best around by far. We will definitely use them again for any and all of our moving needs :) read more

Unwind moving was the best experience I've ever had This is my 3rd move and Sebastian and his crew were amazing. Not a single scratch on anything and there was some old, heavy furniture to move. From the first phone call with Nadene to the final goodbye to the crew - everything was top notch. Couldn't ask for a better company or group of people to work with. read more

Sebastian handled every aspect of our move like a true professional. I was bombarded with estimates when I put in the request for a mover. The move involved two separate apartments and one drop off location. Unwind moving beat all estimates. I was skeptical but decided to give my move to a local Bergen County company. He and his crew arrived early, looking professional. He took time to review the layout and all things to be moved. He and his crew packed things quickly and thoroughly and did the same unloading. I highly recommend Unwind Moving, they did an awesome job! read more

Unwind moving did a fantastic job moving me into my new home. Right from the beginning Sebastian and Nadine were very professional taking my moving request. They made sure I had everything I needed the day of my move, called me several times to check. The day of the move Cesar and his partner were very careful and efficient. Nothing was damaged or broken. It came out to the exact hours estimated with no extra charges. I felt the price was very reasonable. I would highly recommend Unwind moving! read more

Very professional moving company we moved from Manhattan to Jersey the crew that moved us was excellent super nice they were on time and attended to all of ours needs and everything was done on time with the estimate they gave us. I will definitely be using this company in the future for my next move and I highly recommend you book with them! read more

I used Unwind Moving and ended up paying 3 times the price I was initially quoted. I was quoted a price of $420 for service from 1-3 to move several pieces of furniture. Nadine knew the specifics of the move before drawing up the contract. She stated Sebastian was fast, the best. The move ended up taking 2 hours longer (of course more money) than quoted. The elevator in the house was damaged by the movers ( the only people to use the elevator during that time). I communicated to Nadine the situation with the elevator and was initially told, sorry to hear, we'll take care of it. I was only to forward her the bill. A month after sending Nadine the invoice for payment and getting no reply, I contacted Unwind only to be told "It's not there problem". Nadine stated they never had a situation like this before (untrue, because I've read past yelp reviews from people stating they have had damage to furniture and broken items when dealing with Unwind) and she was unsure what to do. Because the address of the damaged elevator was not on the COI they would not pay. She read partial information from the invoice as further reason they would not pay (something about 2 screws, but completely left out the part about the elevator floor wall being unhinged). In total, I was left to pay for the extra time of 2 slow movers, and the repairs to the elevator they damaged. That $420 now in excess of $1200 ( and yes, I tipped both movers, foolishly). NEVER AGAIN! Be mindful of the initial low quote read more

I used Unwind Moving for two moves of the same items over the course of a month as I was hopping from unit to storage locker to another unit. As far as efficiency is concerned, the first move went rather well. They did a good job packing the larger fragile items and Sebastian (the owner of the company) charged a fair price at the end of the move for doing so, so I decided to hire them again for the second move to a nearby location. There was a bit of furniture damage from the first move that I neglected to point out to Sebastian until a couple of weeks later, but when I brought it to his attention, he initially said that he talked to his crew and that the mark was from before the move. He indirectly gave me the impression that he thought I was being dishonest. Since I had photographic proof that this wasn't the case, he ultimately took responsibility and compensated me fairly for it on my next move. For personal reasons and the fact that unpacking from a move doesn't happen over night, I've been gradually discovering the full extent of damage done because of his team's careless handling of my items. The first such significant damage was to my speakers which I had wrapped in a thick 1" thick blanket, and put into a fabric suitcase with a rigid frame/walls. Somehow, one of the corners got smashed in, enough so that the veneer ripped (about 1") and the foot at that corner fell off. For that to happen, the suitcase would've had to really been thrown against something, or stacked at the bottom of a lot of other heavy items. He responded professionally and offered to settle on fair compensation which I agreed to. Since then though, I've discovered at least one more broken item (the plastic surface of my rice cooker cracked; this was packed in a cardboard box and in a blanket) and wouldn't be surprised if I find more as I finish unpacking my things. At this point so far out from the move and given the pace of my unpacking, I've just resigned to living with it as I don't want to keep going back and forth with Unwind Moving every time I find something broken. And while his contract does state that there is a weight limit per box of 50lbs and a few of my boxes were over, at least 3/4 of them were at or under the 50lb per container limit. In general Sebastian is courteous, professional and charges a decent rate for a moving service. While he did address all the concerns I communicated to him regarding the damage that I was able to detect right after the move, a number of valuable items were damaged in the process. If you choose to use Unwind Moving, I highly recommend that you watch them as much as possible. read more