We had what we thought to be a decent company to move our belongings from Los Angeles to Las Vegas (if you want to know who to avoid, see my next review after this one LOL). After two reschedules and a general lack of responsiveness, we were stuck trying to find a mover in 24 hours. United Transportation to the rescue!!! I can't say enough how much I appreciate these folks. Within 24 hours they were able to arrange our move, were very communicative and did a wonderful job. Their manager Ben actually showed up, pitched in, and followed up to make sure we were satisfied! I have never seen that kind of customer service in moving before! The gentlemen in Los Angeles and Las Vegas were really good guys who were diligent and careful. They took their work seriously and it showed in the great condition of our prized possessions that arrived in Las Vegas. I highly, highly recommend these movers. Thank you to this company for being the Captain America we needed at the last minute to move our home in a quality fashion. THANK YOU ALL!!!! Our future moves will be with this company, for sure. read more

BOX STOLEN!!! We had a box with spare antibiotics in it that rattled loudly when you moved it around. United people must have thought that there were pain killers inside and kept it. USE OTHER MOVERS. Other horrible things that happened with this company: -----Last-minute price hike shake-down (asked for price increase of 27 percent !!, settled on 20 percent ) -----Verbal abuse (dispatcher guy "Alex" with a thick accent rudely and angrily threatened to deliver my belongings a month later over the phone for expressing concern about delivery date) -----Delivery delay (promised less than 2 weeks delivery, came in 17 days) I cannot tolerate the theft of our box that was obviously targeted for its contents of drugs. Other personal belongings of monetary and personal significance were inside, so sad. I'm sad to say that the way we realized that it was stolen was when we hurried for the antibiotics but couldn't find them, causing unnecessarily long physical pain and suffering and a delay in medical care. We'll prescribe ourselves some new drugs and buy some new personal belongings, but I hope you never recover United. read more

We recently moved from Venice, LA to Santa Monica, LA it sounds like an easy move but we all know moving everything is not so easy. My husband and I couldn't be any happier with our move process. United made it such an easy and smooth move.. They provided with all the boxes and were on top of everything! They were there every step of the way! We highly recommend United! Thank you! read more

Great customer service when trying to get your business, horrible customer service once they have it. The price kept jumping. I realize the quote is just an estimate, but they also add on for each foot they have to walk to get to your door and each step they have to climb. By the time they were done, the price was double their quote. I had them hold my belongings for a few months while I looked for a home. The price of storage also jumped once they had my stuff. I notified them a month and a half before my move-in date. I called every day for two weeks before I moved in to make sure they would deliver that day. Each time, they said they'd call me the next day to verify. They never called. Finally, one woman assured me my stuff would arrive on the date of my move-in, but they were three days late. A lot of my furniture was broken or scratched and filled with mouse droppings. read more

Another update from a few months ago (November, 2017), I received a phone call from Tami/Tamara from United, she offered me $175 dollars to delete my review and to write a positive review- isn't this against Yelp policy?? Also, $175 dollars to compensate for over $3,000 dollars in property damage and loss (stolen jewelry), not to mention the jump in moving costs!? What planet are these people living on? read more

All are Liars working there (Specially Tamara) - Never use this company for moving your stuff. all of my household items are damaged and some of the items are lost .if you check with delivery person he will say to call office but if you try to call them they won't respond . They will say one price and after loading they will say another price. Don't ever use this company. read more

I needed to move from the Bay Area, CA to Palm Springs, CA pretty quickly. I did some research and collected quotes from several companies, and also used Unpakt (a quoting engine). United got back to me with an actual quote sent via email, which I LOVED -- it was totally comprehensive, and I didn't want to deal with a million phone calls and getting my contact / lead info sold to by the moving quote companies (lead generation is what it is ;)). The quote was also far and away less than what other companies quoted me. While the final amount ended up being about 10-15% more than the initial quote, after the movers came to pick up and adjusted the cubic feet needed for my stuff, it was STILL cheaper than the other quotes I received. Also, I needed to move VERY quickly, and the great rep Kim was able to work with me to get my stuff picked up in the super-short time frame that I had. She and the driver really made it happen for me, and she's continued to be communicative about delivery time as well. The guys who picked up my stuff were super nice, on-time, and made everything happen easily. I'm super happy with the service I've gotten so far, and I definitely recommend United. I've done a few cross-country moves before, and this has certainly been as seamless as I could ever expect, in addition to being the most affordable option. read more

DO NOT USE THIS COMPANY!!! You WILL regret it. I moved from Cali to Florida and was told since they have local trucks, delivery would only be 7-14 days and trucks leave every 7-9 days. It has been over a month and I still don't have my stuff. They also guaranteed me a price and then charged me $300 more. I made sure to fit al my items in the 160 cubic feet allotted and yet they still said it was more and charged me tons more plus a tax that they said I wouldn't be charged. I called several times to discuss status and when it would arrive. When it didn't arrive upon the date I was told I called back and was yelled at by Ben and told it will come in a week. This process continued until I finally got a lawyer. I still have not received my items and will follow up with another review when I see if my items arrive and I'm what condition Do yourself a favor and hire someone else! You will thank me later read more

Please help me. This company has our belongings and they do not answer their phone or e-mail. We even went to the address that they have on their website and they were not located there. If anyone has this company's phone number or real email or any way to get a hold of them PLEASE let me know. They have $10,000's worth of our belongings. I would honestly like to report them to the proper authorities and have their BBB revoked and sued. United Transportation you have severely disappointed me. Edit: After messaging around on here I finally got there proper phone number. Apparently their warehouse burned down in July 2018. They're still updating their site with a proper address and phone number and I will be reimbursed for our belongings. read more

Dustin showed 100 percent Customer Centered Care when he moved my furnishings from the Boston area into my newly rented space in Santa Cruz. The best part of an otherwise rough month, was when he found missing items and took time to get them to me: photos of my family dating back 68 years, my office chair, television, and files. I will look back at this time and always remember his professionalism, and Customer Centered communication. He is a shining Star in an otherwise dark experience. Highly Recommend Dustin and his group. read more

I called them last minute after another company cancelled last minute. Tami was very helpful and answered all my questions, she scheduled my move and their commitment to excellence and completing the job made the impossible happen. We had the opportunity to work with a wonderful crew from United Transportation Francisco, Manuel and Jose they packed our house last week, and it was delivered 5 days after. These guys worked hard and took care of al my antiques. I was happy to see nothing was damaged. The price did not change much, I did have additional items that I forgot to mention. Overall my experience was good from start to finish and I am one happy customer. Highly recommended read more

This moving company is terrible! Nothing but lies to earn my business. Not arriving on the day scheduled, without a phone call. This happened twice. I had to pay extra days at a hotel waiting on this ONE fool to show up in flip flops, like he is going to get me moved in the two hours before the storage closed. Then this HUSTLER in flip flops wanted to charge me 2x what I was quoted, he apparently had xray vision to know what I had in storage just by rolling the door open. Ya know I told him where to go! The logistics manager, who barely speaks English is a real piece of work. He urged me to delete my original review by promising to return my deposit that they kept. So I did! Now that I have a few minutes to repost something similar to my first review, I'll tell you to stay clear of these extortionist! Unethical business practices, cost me hundreds more dollars for additional hotel stay, and I had to hire another company to move me. It was a night mare! Moving (CA to TX) is so stressful, and dealing with this company only caused me a near mental breakdown. I was starting a civil suit against them, because so many of us were taken advantage of, but I just didn't have the time or energy to pursue it. read more

I have heard about many moving companies and have been wanting to find a good one for a while. After looking and asking friends, I found United Transportation to help me move to my new place and it was such a pleasant experience! They made my move so much easier, faster and took that stress off my mind. To begin, their prices are the best in the area and I was very happy to find that all my stuff was intact, no damages at all! :) If you're planning on moving somewhere these guys are the way to go, ask for Hector, Juan and Manuel (movers). They rock! read more

United Transportation - Moving daay! - Movers Near Me - Paramount, California

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Absolutely unprofessional. I advise not to use them as they will charge you double the cost or throw your stuff away

I had a very poor experience with one of their employees on the phone that got me really distressed. The next day I got contacted by their management team to handle my concern. They listened to me and informed me the employee in case would most likely be terminated because they do not tolerate such behavior internally. Although I wasn't thrilled someone might have lost their job I am certainly appreciative of their effort to mend the situation and make sure I would have a positive experience with them. I genuinely felt like they didn't appreciate what that employee did, so I believe their concerns were real. Sometimes companies won't know about certain issues until we actually tell them. What matters to me is the promptness and intention to fix everything quickly as they did to me, showing they care about their customers. read more

It has been 24 days (and counting) since this company took my stuff!! They will not return calls or emails after your stuff are picked up. I have files a complaint with the BBB, FMCSA and will pursue legal actions if necessary read more

Absolutely horrible experience, I measured all my boxes and kept a great track of the items moved. They ended up charging me 120 cubic feet more than was delivered. When the truck arrived all my stuff was at the back of the truck so I was able to see exactly how much space my items took up in the truck. If the measuring tape wasn't good enough, the cubic feet were literally on the roof by every 100 ft. So it was incredible easy to see exactly how much space was taken up. So all in all I basically paid $1500 over what I should have paid for this move. Do not use this company. I repeat do no use this company. They wont do anything they say. Spend 5 more minutes into researching and find another company. read more

So many gentlemen Fast and efficient Totally a plus that they were also handsome Definitely will be referring this company read more

I used this company because they were my local company and the promised to provide good service for my elderly parents who had not moved in over 30 years ! Spoke to Kim. Kim provided me with a great price and the best customer service. Kim was there from the beginning until the delivery which happened 3 days ago. I waited to write this review to see my parents furniture and everything was in good condition. Will use this company again when I move this winter. Good job guys! read more

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I moved with United transportation last month and I was blown away by the level of efficiency of the company. I called to see if they send someone to my house to look at everything that I am moving. I was online for few hrs reading all the horror stories about moving and I found out the best way to move is to have someone come to my house. I called and spoke with Alex, he was helpful, and he set up my appointment. Tami came to my house, she was very detailed about the moving process, called me the same day and gave me the moving price. She assured me that it was not going to change unless I decided to add additional services. I went ahead and paid her a deposit which was a bit informal for me as I never gave a credit card or paid a down payment over the phone. She emailed me the official confirmation within few minutes. The day of the move Frank, Manuel and Juan showed up on time. These guys got to work in no time and everything was packed with a lot of attention and care. They were professional, courteous, respectful. They went above and beyond to meet my moving needs and make my move smooth (even when it was freezing cold) My price did not change as Promised by Tami. Delivery was 2 weeks after as promised by Alex, everything was delivered in good condition. I must say that they will an amazing job moving me. I highly recommend them for all your moving needs. Thanks a lot, United Transportation for all your help. read more

I live in Santa Barbara and moved an entire one bedroom apartment. This was on August 30th, what I'm assuming is one of the worst days to move. I lived in a large apartment complex with a winding driveway and steep hills. The boys led by Ben showed up right on time, and accommodated any discrepancies between our original quote and the in person quote done that day. They tried to find us discounts in anyway possible; through triple A, student discount, senior discount. Good people, job well done, highly recommended. P.S. The movers that were local asked where my movers were from and who they worked for because of how they, "seemed to know what they're doing and thats rare around here." read more

This company is great ! I specially want to say thank you to the sales rep Tamara for giving me an awesome quote for moving my staff. The price did not change and Tamara took care of me till the end of the process . She is great , people! The drivers Hector, Manuel and Juan worked fast and efficient . They delivered my staff on time.. no damage. No missing items. They also reassembled my furniture. I will definitely recommend this company if u are moving to long distance in USA . Five star!!!! read more

My packages were delivered missing 4 boxes!!!! The delivery guy said they will look into the warehouse to find the boxes, but I cannot even get contact with them after delivery. Worst experience ever! read more

PIckup of my belongings was exceptional. The foreman, Ben, was extremely professional and as we spoke about the reason for my move, he understood how stressful any move can be, especially one under my circumstances and made it his personal duty to make sure that it went as smooth and stress-free as possible. The movers themselves walked right in and were incredibly quick and efficient in wrapping and packing up my stuff. Upon delivery, the local foreman Yoyo and the two movers were also amazing. Personable, professional, quick and efficient. They kindly asked where I wanted each box or piece of furniture and insisted that I move nothing. United Transport, please give glowing praise to the guys assigned to my move! read more

DO NOT USE THIS COMPANY!! I didn't take the bad reviews seriously, and now I'm paying for it -- literally. We were quoted at a decent price for a cross-country move so I went with them. Worst mistake ever. First off, they were a day late, forcing us to stay at our apartment for another day and night and pay extra there, and delay our cross-country move by 36 hours. Then, when they showed up and blocked out all of our stuff in the truck, they said we had way more than our estimate and charged us an extra $800. We only had 12 extra boxes compared to our estimate and they only equaled out to another 36 square feet. Also, they seem to price it based off weight in the estimate, but then charge you for square feet. It makes no sense. So I asked multiple times before and while the movers were loading our things on the truck if I would get a discount for them being late, and I was told by the movers and by the customer service representatives that yes, I would get a discount. I signed all the paper work only because the mover told me I would get a discount before my stuff arrived. He was wrong. We asked for our stuff to be delivered in 6 days after pick up because we were told the delivery could be set anywhere from 4 to 10 days after pick up. Also wrong. After calling and complaining, and asking for my discount, I was dismissed twice over the phone and told to call back a few days later. After waiting 3 days, and getting the same response upon calling them, I had my father call instead. They were somewhat nicer to him, but not by much. But finally, after complaining for 4 days, they got our stuff on a truck to head to our destination, but still had no promise of that discount. And the guy who the representatives transfer you to when you call claimed we didn't pay enough to get our items to our destination in a timely manner. Basically he said we'd have to pay them more (bribe them) basically to get our stuff there when we wanted it. It took another week for our stuff to arrive after it finally left the warehouse, so it took 11 days, not 4 to 10. Also, they never gave me the discount. I had to pay my full amount before we could get our stuff from the truck, and the representative told me the only way we could get a discount was by making a claim AFTER we got our stuff. You GOTTA be kidding me. Oh, also, when our delivery guys showed up, they had the wrong stuff at the back of the truck. So, I left my new job early to meet up with them only to find out they'd have to come back hours later after delivering the stuff for the other family. Once we did get our stuff, many of the boxes were crunched (some of them had holes in them), one of my dressers was broken, our entertainment center was also left bent and broken, our computer desk is broken and they refused to try and put my bed back together fully because they claimed the brackets had been "bent" too much to be put back together properly. This is THE worst experience I've ever had moving, and I've moved 7 times in the last decade. Seriously, do not go with this moving company. They are the worst! read more

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I had a quick long distance move that needed to be done from Oregon to California and Boris was great! He had called to let me know schedule was running behind but he still accommodated my hours and came and loaded my stuff up to make sure I made my window of time. He was quick, professional & friendly. Quote was pretty spot on. Will update with delivery! Thanks for making a crazy move a little less stressful! read more

To whom it may concern: This company is a scam, they pushed me into a deposit since I did not have a address for where I was moving to (I was in the process of getting approved for a place) The sales rep guaranteed that I would at least see 75% of my refund back. When my living arrangements feel through and I could not afford to move with United I call with-in there time frame to only be told (by the same rep) that i would not be receiving any refund because I "rescheduled" How could I if I didn't even have an address. I suggest that If you decided to move, just do it your self because this company seems to take advantage of thoses in a tight situation. Ps I am a stay at home mother and the loss of that money means they are taking food from my sons mouth. read more

To sum it up in a word: awful. Kim was my original contact. She was relatively responsive prior to the move and quoted me a move from LA to Corpus Christi, TX at around $1800. Fine. Moving day comes. Movers show up. Before they even get to my place, they've established numerous up charges because they have to walk too far or take an elevator (take the stairs then dumbass but don't charge me for making it easier). Anyway, I knew this type of stuff would happen so I let it go. The foreman saw that I wanted to move my bike which wasn't on the quote so he protested a bit. I told him, yes it's not on the quote, but several thing that were on the quote were not going to be moved so it should just be a wash. Well, I guess we don't have the same logic. Fine. After they pack up everything, the foreman tells me I owe about $700 more than what was quoted to me by Kim. I call Kim. Kim is nowhere to be found. I figure I can just straighten it out later so I let it go. Fine. Two weeks go by and I don't hear from anyone from the company. I tell them I'm ready to take possession Aug 6. I call Kim August 3. I call Kim August 4. Leave messages. Nothing. I call Kim August 5, leave a message, nothing. I finally get ahold of someone else, Anna, who helps me. Anna is wonderful and is only hamstrung in her career by her company. Anna did her best to help me out but she was at the mercy of the rudest, most sexist, horrible human being I've ever spoken with on the phone in my life. All he wants to do is yell. I'm more than happy to have a yelling contest so I shut him down...unfortunately, Anna has to work with him daily. Anyway, they tell me when they think my stuff will get there. Fine. I show up a day early. No problem. Have an air mattress. The next afternoon, I've still heard nothing. Finally, at 4pm local, they tell me they'll be there the next morning. BUT, they'll only take cash or cashiers check. I get that...I agreed to that...but Kim (remember Kim?) told me they would also accept a credit card with a convenience fee. But all of the sudden, this was no longer an option. I said ok, wait until the banks open tomorrow and I'll get your money. You were supposed to give me 24 hrs notice but whatever...now you'll have to wait. Fine. Fast forward a couple hours later and the asshole dispatcher calls me. Tells me it's gonna be an extra $375 because they have to carry shit too far and they have to take an elevator. Tells me if I pay that night, they'll move everything in and he'll waive the convenience fee. At this point, just get it done. So the guys show up at 10pm local. Move in most of the stuff, then ask if my bed needs to be put together. I said yeah, I've paid over $3500 and it was quoted you'd do that. They had no idea. They tried to put it together for awhile, using my tools (because they didn't have any), and then after they realized it was too difficult for them, they left. I was on the patio talking on the phone and they just left without saying anything. Wow. I called Anna the next day (after Kim didn't answer her phone for the 15th time) and explained the situation. She was very understanding and very helpful. She was able to arrange for the movers to come back and fix everything properly. She's literally the only competent person who works there. I honestly hope a more reputable person/business/organization reads this and offers her a job because she's far too good for this place. Well done Anna. Aside from Anna, this really is a bad company. The moving industry is bad enough...this company makes the industry worse. Very, very, very unfortunate experience. Avoid at all costs. read more

Horrible group. Signed a contract for $1200 and they passed it onto a different group who charged us over $2300 for the same material - all in cash of course. Was to take 5 days. Took 11. No communication. Tamra at United says she too was very sad for my costs....WTF??!! She sad? They are the idiots that took my contract and passed it on without me knowing and then holding my items hostage till I paid - in CASH of course... Stay away and dont repeat my mistake. Very dishonest, rude and can never be contacted on phone or speak to the same person twice. Rip off read more

BE CAREFUL!! STAY AWAY!! I am not one to write reviews, but in this case I feel obligated to let potential users of this service understand what they are getting themselves into. To be honest, my wife and I chose this service as they were very attentive and quick to respond and what we thought was transparent prior to the move. They scheduled our pick up time to be the first pick up in the morning on a Friday and promised a dedicated truck to deliver the following Saturday morning (we were moving from San Francisco to Los Angeles). That was the first in a slew of lies from that point going forward. 1.) They did not show up Friday morning between 8-10am as promised (we have the email stating that would be the time of arrival). Instead we were told they decided to pick someone else up and drop off, on what we were told was a dedicated truck for our move. They showed up at 2:30pm (4 1/2 hours late!) and not finishing until 6:30pm. 2.) At this point they originally had the quote at $2500 and before they would leave with my belongings had me pay an extra $1,600! This is their move, misquote you to get the business and then hold your belongings hostage as they upcharge you. (We also have the email showing they misquoted our belongings). 3.) Once I was forced to pay for basically an extra move, I asked when my items would be delivered as I was promised to have them delivered the following morning. They said how since it is a dedicated truck they are driving straight down. Because of that promise I had to quickly clean the townhome we were leaving and drive down to LA which is about a 6-7 hour drive in which I finally arrived at 2:45am, in the expectation I would need to be in my new location in the morning. Wouldn't want them to charge me extra because they had to wait... 4.) Saturday, the day we get to receive our belongings! Not so fast. Somehow in our dedicated truck and move they decided to pick up another job and deliver that job on the way down. Which to my surprise was not communicated to me, but I was under the impression I would still have my belongings delivered for the agreed time given the fact that is what they were charging me so much for. Again, not so fast. I get a call from the dispatch manager saying the guys are tired and it is too late to deliver in the evening, so could I accept my belongings Sunday morning. A full 24 hours after my "dedicated" truck could make the 6-7 hour drive down to LA. 5.) I obviously had 0 say in that decision as it was already made for me and for my trouble they gave me a 5% discount, which amounted to $198 after they just overcharged me $1,600!! Sunday arrives and my "dedicated" truck arrives in the morning, but in typical fashion with this company they charge me $75 extra because I found an easy way for the guys to deliver my belongings to avoid stairs, but it was considered a "long haul." Again they would not start unloading until I paid for this amount. 6.) The communication between the dispatch manager and the gal who set the move up is nonexistent. When asking for her manager, she sends me to the dispatch manager who says they don't schedule morning pick ups and that they do not do next day moves. There is 0 accountability and they do not deal with any hard questions, they will just ignore you as they did with my emails and requests to speak to managers who could actually make a difference. The dispatch manager just blamed me and yelled at me which gives you an inside look at their customer service. Then when the woman who was scheduling and quoting our move, when she was called she would just say "let me speak to my manager and have them call you" which meant she put it on the dispatch manager who then as explained about would blame me for what was going on and saying it wasn't his fault. 7.) I do want to point out the shining star in this whole operation were the guys loading and unloading my belongings. They got everything in and out and probably the only reason they deserve a star. In the end, this was the WORST move I have ever been involved in and I have moved across the country 3 times. Those moves were SO much easier and the communication was so much better it is unbelieveable. This group basically lies the entire time and gives false expectations on how your move will go. To wrap this review up, I still have not heard from this company on how my move went, and if everything was ok and I was satisfied. I can only assume they knew I was not satisfied, but because they didn't even reach out, I felt this review was necessary. They have ignored me whenever I have asked for anything. I couldn't just sit here and not let you know how unprofessional this group is. No one takes responsibility for anything and they all just blame one another for any issue. read more

**UPDATE**: I wrote this review hours ago and since then they have called me over 10 times asking me to delete it and offering me money to delete it. I have not accepted so they told me they will not deliver my goods until I delete this review and sign a notarized non-disclosure agreement saying I will not post negative things about them. So if you feel like dealing with illegal acts, such as extortion, choose this moving company! DO NOT USE THIS COMPANY. They are scam artists and you will regret it. I know this post is lengthy but if you are considering this company at all, please read! I'll start by saying ALL POSITIVE REVIEWS ON HERE ARE FAKE. They pay people off to write fake reviews, otherwise this business would surely fail. There is a reason there are only five star reviews and AWFUL 1 star reviews for this company. Don't trust any of these reviews. As others wrote, the ladies in sales are nice and helpful in getting you to sign on with the company and pay a deposit. They call everyday and rope you in and you think they are going to be so great and communicate well. As soon as you pay the deposit, you never hear from them again. I signed the binding order for service for them to pick up my items on 8/30/16 in San Francisco. That morning I called them and I was told they would not be able to make it that day and they would come tomorrow. I needed to be out of my apartment ASAP that day, so I couldn't wait. I told them I would have to find another moving company, and I did. When I asked them to give me back my $200 deposit, since they weren't upholding their end of the contract, they said no. Ben, your worst nightmare who claims he is the owner, told me, "it's not a contract it's a reservation. It's a contract. They only hold YOU responsible to the terms of their contracts, but allow themselves to do whatever is convenient for them. They gave me a bunch of BS reasons for why they couldn't come. First said the truck was broken, then said there was traffic, then once 4pm hit said it was too dark outside and the movers wouldn't be able to see my stuff? The REAL reason they didn't come when I needed them to is because they had a move the next day, so they wanted to cut costs and do them on the same day without my permission. It was completely unethical and wrong. I paid to place my items in storage for 3 months since I was staying in a furnished apartment and did not need them. I told them that once I found an apartment in a few months I would call them and let them know the address and date I would need the items. On the papers I signed, I marked "TBD" for both. On 11/6/16, the first I have heard from them in any capacity since my pick up, I get a phone call and text from the mover saying that he is in Boston to deliver my items. WHAT? I am in San Francisco. I never told them to deliver my items or take them out of the storage, which has been paid in advance until the end of November. The mover says he will just bring my stuff back then. This means that my items have now been loaded into a truck unnecessarily and moved CROSS COUNTRY and BACK AGAIN for NO REASON. I am sure they just had a truck going out and were hoping I would conveniently be available when the mover called me over a month before I needed my stuff. An absolute scam. Now my stuff will have even more damage, and for no good reason. On 11/25/16, I am getting ready to move to Boston and have found an apartment. I contact them both by phone and email letting them know the address and the date I would like my items delivered. I am flexible on the date, since I know the items are coming cross country, but I give them plenty of time and tell them anytime around 12/15, and ideally on that day, will work. First Ben tells me he doesn't know when the items can be delivered, tells me in my contract they technically have until the end of January to get me them which is ridiculous. Then I get to talk to one of the nice ladies in sales which I SHOULD HAVE KNOWN WAS A SCAM. On 12/13 she tells me they can deliver my items 12/15 and asks me if I want to pay the balance by credit card (it's technically not due until the day your items are delivered). I say no because they charge a 4% fee for credit cards. She says they will waive it down to 2%, I still say no, She then says they will waive it completely and I finally agree so that I wont have to get out $1000 in cash to pay the movers. Guess what? The 15th comes and the movers aren't here. SHOCKING. They then told me they would be coming yesterday and, least shocking news ever, THEY DIDN'T. They overcharged my credit card $50 and have said for days they would reimburse me, which takes 2 seconds, nope they have not done it yet. I am now in the middle of disputing the charge with my credit card and hoping that all my furniture and clothes make it here someday.. DO NOT TRUST THESE PEOPLE WITH ANYTHING!! There is a reason they are not an accredited business with the BBB!!! CHOOSE ANOTHER COMPANY read more

We connect the company through broker, get estimate 5539 Lb for 5182 $. He made the first estimate high, but after final review when we gave him all boxes we get, he made it low. Unfortunate, this moving company come up with 8340 Lb for 7273$ We moved 3 years ago, and nothing was changing since that time and weight was 6755 Lb. Different is 1585 lb (it is weight of one car) and from broker's estimate 2801 Lb. I understand the broker can make a mistake, but not possible our weight gets more than 3 years ago with another moving company. Anna is very nice and explain in email: "Spoke with my supervisor regarding your situation the best option we can do is after the shipment has been delivered call me i well send you the information for the claim dept you can file any discounts or request compensation with our claims dept." Finally, no claim dept for different in weight. We ask to show the proof for weight and sent to her our old paper for another company delivery with weight. After calls and email to Anna a few times, she points us to Ben. with his email as info@......that is common for company. Nobody has contacted to us. I start to look in the Internet who is "secret" Ben. He is the owner of the company. I found he is in business for long time and had moving company with a different name before. I have read so many complains since 2007 about his companies. If he still run the business, look like he knows how to do it, I hope it will be better with better customer support and manage a situation. We are real people with real concern. After read in the internet all reviews a few days ago, I really get very scared and happy we get our stuff. Good things that I just want to say - 2 men who came to us for pick up stuff was very good and although, it was 1 day later and truck do not have enough space, but they work very hard to fix it by doing reloading . I think companies should manage the space better and those people is the example how company supposed to be: responsible that your business are.... Any way, we get our truck in week late, and bed was assemble nonprofessional, so it brake in middle of the night. Claim companies inform us that we will get 6 $ for our damage for few things. in conclusion, my advice: if you start business with United Transportation Moving & Storage company. be sure you have time gaps before and after moving. Do not pay them until you get your correct price or something else about money. Check after assembling your furniture, if it done all correct. Look for better insurance to cover your damage. read more

If you need to be moved and fast at a great price, and you find yourself at United Transportation than you found gold!! I just got a new job had to move unexpectedly, United Transport quoted me and gave me rates I couldn't refuse, after searching endlessly, I couldn't be happier than with the choice we made to have United move us! I'm in the process of moving and thanks to United and their super friendly staff I was able to move quickly and fill my new home, the guys were above and beyond Hector and Angel, were two of the guys that just stood out when it came to handling my belongings with care and quick pace! Thank you sweet hearts! We were moving from California to Hilo Hawaii and I was so overwhelmed with gratitude when I arrived to our new home with all our belongings in place, not a scratch or damage to any of my furniture. All my belongings were accounted for, I was constantly updated by the nice gals on dispatch, any and every update was thoroughly explained! I recommend United to anyone! Thank you guys sooooooo much!!! We appreciate all that you guys do, very professional!! read more

I moved from Las Vegas to Honolulu and decided to use United Transportation based on their reviews. A lot of the other moving companies had negative reviews. I had a pleasant experience dealing with Tammy and the rest of the staff who were all very helpful and friendly. They were on schedule when they came to pick up my things and they did a great job wrapping my furniture. The guys seemed to be very experienced at their job and were very friendly. When I received all my things nothing was missing or brok en which I was afraid of given some other reviews that I had read on other companies. Hector and his boys did their job well, I am very impressed and pleased with this company. They even offer discounts. If your looking for a trust worthy company with excellent customer service, look no further, I would definitely use them again. Honolulu, Hawaii Rayme read more

We highly recommend United Transportation!! They have been absolutely wonderful. Tammy assisted us along the way ensuring that all of our boxes were going to be shipped with the best car while giving us the best quote possible. We moved from Las Vegas to Hawaii (not an easy move) but everything arrived prior to the promised date and not one box (31 to be exact included 55 inch t.v.) were damaged, broken or stolen. We are highly grateful. Vincent and Hector were hands on with the movement and were very professional also careful during the process. We received several calls from Ben whom dispatched every move and always kept us informed with each step. They were so thorough and exceeded our expectations. Thank you all so very much for making our transition smooth. read more

United Transportation - Vincent was awesome!!! - Movers Near Me - Paramount, California

Worst experience of my life. Let me tell you why. 1) I was quoted $2,700 from LA to Florida. That suddenly was changed on papers, that were altered by the time they got there to an additional $2,000. In fact, the pushy and rude driver refused to give me my stuff unless I paid the additional $2,000! Naturally, I was exhausted and wanted my stuff, so very reluctantly I got out my credit card and sadly paid it. I texted my salesperson Barbara in the office that I was extremely unhappy, but never heard a peep from her after she had befriended me to make the sale. 2) On the move day, they called and told me they couldn't come but could come the next day. I said: absolutely not, I am on schedule to move today. Then eventually came...TWO hours late. Setting me late on my drive. 3) 10 days later, stuff arrived. And like I said previously my stuff was held hostage until I paid ANOTHER $2,000, which I know I didn't sign for, but suddenly my signature was on previous papers, which was all scribbled and faded. I was anxious, so I thought I would deal with it later. It's 92 degrees outside!! 4) The HIRED LOCAL HELP was an 80 yearly old local man and his very muscular son in his 30's. I lived up two flights, and most of the time the older man refused to move things upstairs claiming "This should go in the garage"- meaning the ground floor! 5) Included in the quote was breakdown and set up of my BED. That they did. But in LA, the movers that packaged my things broke down an entire table, then refused to set it up in Florida, claiming it should never have been broken down in the first place! 6) They piled my boxes SO HIGH in the truck that the plastic 10 gallon were BROKEN and smashed. The driver told me to file a claim for all the broken stuff including; my grandfathers' antique pipe cabinet, my $120 Krups Espresso and many other glasses and candles that were well packed. They simply didn't care. 7) My BICYCLE's front tire had been jammed backwards. It was unnerving seeing how packed and smashed things were in the truck. 8) The company has no actual address to visit. The run down office I went to had just been "moved" again and I only got it because the salesperson Barbara tried so hard to friend me to gain my confidence, which was sadly all just an act, because once the credit cards went through that was the end of our supposed friendship. 9) When you call the office to talk to anyone, the women will "call you back" or are suddenly "having surgery", why because they most likely don't really exist. 10) I filed a claim with their INSURANCE company as I was promised a MEASLY $60 for all that they broke) and I called and said it wasn't enough. Then they attempted to bribe me with more, if I deleted my first original review about them. I felt it was unjust and I felt sick lying about it, so here is the God honest truth. 11) The owner (BEN-probably not real name!) then tried to bribe me with $300 to change my review to a FIVE STAR review, which they tried to word so that it was money back on broken things, but the main focus for them was to change the review to save their business. I could continue, but these are the main points. I know moving is hard, but when shady and sadly unbusinesslike behavior is at hand, it downright becomes a NIGHTMARE. Please do your research, asks questions and choose wisely. Please PASS on using this company. If you do, you will regret it deeply, as I did. read more

United Transportation Moving and Storage is a terrible company that does not have any standards, does not care about your property or delivering it on schedule and they don't care how this affects you and your families life. I will outline what happened to me and my family below but hopefully you will learn from my mistake and just pass on them right now. Everyone should be passing on this company right now. United Transportation Moving and Storage picked up my load from Los Angeles the morning of 6/20. That experience in of itself was terrible however, upon completion, the lead manager told me the load would take anywhere from 7-10 business days to deliver to Connecticut. Their contract says up to 21 days. After not hearing anything from United Transportation and with almost 3 weeks having gone by, I called their office on 7/8 to see where my belongings were. Keep in mind my family and kids were living off folding table furniture as we had none of our belongings. After two calls and 3 hours of research they said my furniture was still in Los Angeles and was scheduled to leave in 2-3 days. Then it would be 10 business days from then before I received it. Then, to add insult to injury, the supervisor was on vacation, the manager was also the supervisor, and there was no one I could escalate to for two weeks. They didn't care that they were breaking their own contract, they didn't care that it was a hardship for me and my children they just matter of fact stated that and then practically hung up on me. I don't know how companies like this remain in operation but they are the worst and I will never work with them again. I will be taking further action, legal if necessary, should my things not arrive with the new updated schedule. As an update... My things did arrive after 4+ weeks in transit and the United Transportation team adjusting the delivery dates because the driver was sick -- which I don't fault them for. I will say that the driver and mover who off-loaded my belongings did an amazing job and were great. It is a shame that they are contractors for such a terrible company. I hired a mover who sub-contracted with United Transportation Movers and Storage so I had no choice but to use them. Had I done my research and seen the other terrible reviews I would have immediately cancelled my contract with US Household Movers (the original company I hired). Please don't make my mistake and stay away from this terrible company. read more

The process of moving an object from one place to another can be made clear through a substantial series of lectures on the principles of physics. However, the tedious process of moving furniture should not have to so exhaustive. The team at United Transportation showcased an array of proficient care, in regard to my valued belongings and most importantly, my valued time. After making several inquires, I was also assured that I was receiving the best bargain for their unmatched service. Thank you once again, United! read more

Wow first time I've ever hired movers, and I can never go back to moving on my own. They were really good by far the best decision I could've made. Juan and Manual took care of all my furniture and boxes without any damages and I am beyond greatful to them. They not only disassembled and reassembled my bed for me, but they also made sure to wrap everything in blankets and plastic wrap to protect them in the truck. They had all the right equipment and were super efficient, and professionals. My price included loading, driving, AND unloading completely. Delivery was so easy, no damages at all. Definitely would recommend for your next move. read more

It's the first time I have used a moving company from state to state. i highly recommend . 2 days before the pick up i was updated by Anna that confirmed the time. the driver called me the same day and he was on time. very nice and professional . i took a packing service for a small addition witch i have been told and explained at advance. the delivery was in the time frame as the company promised . if i will move again, i wont hesitate and book with them again. Thank you United for everything. read more