Had a passport photo done at this place and they gave me advice to take my glasses off, which…read moreturned out to be great advice because if I had not done that the photos would not have been accepted

I went there to send something that I sold on eBay. As I walked in, I grabbed a water bottle that…read morewas marked $2.50. Well, she had me email the QR code to the email for the store. It ended up that they were unable to do it, which is fine because honestly, there's a post office less than a mile down Somerset right past Garfield , but I was flabbergasted when the woman attempted to charge me to print out my QR code, which I never asked for she tried to charge me $10 for print out of a piece of paper one I didn't need by the way so when I refuse to pay that because I didn't want it nor did I ask for it she turned around and charged me $10 for the two dollar water bottle I drink despicable behavior unprofessional to say the least I left their feeling robbed sir would you like some cookies? Would you like some cookies no problem you too. Let me see where they are though. I know I'm not living right cause that just gives a shit out of me man. Yeah the sound well sound travel man it's crazy. Have you ever seen someone that's like down the road like an Ollie and the land but you here afterwards it's really cool if you watch that shit don't worry about Woman who I'm assuming owns the place is outrageously rude for being in a customer service position she would do her business a huge service if she hired some welcoming kind people to run the place I WILL NEVER GO BACK !

This place is a hidden gem! I've had consistently great…read moreexperiences at US Post Office on South Street in Lakewood, CA. From the moment you pull into the generous parking area to the time you walk out with your mail or package taken care of, everything feels smooth and well-organized. The staff here are truly the highlights -- polite, knowledgeable, and always ready with a smile. They make mailing packages, buying stamps, or arranging shipments a stress-free part of your day. Lines move quickly, and I've always felt like my questions and requests were handled with genuine care and attention. Reviews from other locals echo this sentiment, noting how easy and pleasant the service can be, with employees who go the extra mile to make sure you leave happy

This was my first time here, I pass it up frequently because I was unaware it was inside of the…read morestore it's in. It's very easy very convenient. The cashier was very pleasant and helpful. I went into buy some sunflower stamps (which have been sold out everywhere might I add) & ship June letters fo my mail club. Quick easy & convenient, Definitely recommend.

Excellent Customer Setvice: Patient…read morePersonable Pleasant Pricing (just a little pricey) Perfect (otherwise)

Came here to drop off a package, and was glad nobody was on line. There were also 5 employees…read morebehind the counter, which was good luck on my part. But as I approached to get my package scanned, the lady told me to use the self service machine instead. What's the point of having five workers, six if you now count me to do the job for you when 1 machine can just do the same job as them?

I came here to get my live scan done and the process was super quick and easy. I honestly wish I…read morehad come here sooner! She was very sweet and welcoming, which made the whole experience even better. My friend recommended this place, and I'm so glad I listened. I only paid $25 for the live scan, and they accept card payments, which was really convenient. There are also plenty of parking spots available. Highly recommend!

I came here to do a live scan for a school program, the man that helped me was very kind and made…read morethe process go by smoothly. Great place to come if you need a live scan done!

Francis was so patient with me in explaining to me the process of the service I was looking for…read more She was so kind as well and provided amazing customer service.

I had a really disappointing experience at Southgate Pack N Ship…read more Before I came in, I spoke with the Cesar over the phone and explained that I had 190 Forever stamps I was looking to sell. I told him the price I was hoping to get, and he told me to come in because they would buy them. When I arrived at the time he told me to come, he wasn't there, so I had to leave and come back later. When I returned, I waited for him to finish a conference before showing him the stamps. Almost immediately when inspecting the stamps, he asked if I had been kicked off Amazon, which caught me off guard. Throughout the interaction, he repeatedly laughed at me and at the price I had originally mentioned over the phone. He said he could get stamps for $10 a sheet at the post office, and each time I tried to explain my reasoning, he would laugh, walk away, and then come back to continue the conversation in the same way. He even started speaking in Spanish to customers in the store about me. The entire interaction made me feel uncomfortable and belittled. At one point I explained that I was simply trying to sell the stamps so I could go home and visit my dad. His response was, "Oh, to Minnesota, huh?" I also explained that the price I had mentioned was simply my asking price as a reseller, and that I understood a buyer's offer would naturally be different. When he finally made an offer, I politely asked if there was any flexibility. Before I could even finish, he interrupted me and said, "Actually, I wasn't going to offer anything." After I accepted the offer and was paid, I decided to buy a couple sheets of stamps. As I handed over the cash he had just given me moments earlier, he told his employee, "Make sure to check for counterfeit." That comment was especially uncomfortable because I was using the exact cash he had just handed me. I completely understand that businesses are free to make whatever offer they think is fair, and I have no issue negotiating or even walking away if we can't agree on a price. What bothered me wasn't the offer--it was the way I was treated throughout the interaction. I expected a professional conversation, not to be laughed at, interrupted, or made to feel embarrassed. Based on my experience, I won't be returning.

The professional customer service is subpar at the Hardwick location in particular…read more The staff always look bothered that they have to be there and work. Their demeanor comes off as rude. I know that job is not easy and dealing with customers and their requests is tiresome. You can tell the employees dislike being there, and to be frank I don't like being there either because their stank energy comes off strong and is definitely felt as soon as you walk in the door. News flash...customer service is a life skill, and most of us have to cater to our employer's in-house and external customers. Maybe have a better attitude and you'll have some customers make your day a little brighter too. I'm saying this from experience. Note: The "junior" customer service reps seem to outshine their "more mature" colleague counterparts. Their "can do" attitudes are much more appealing.

I get it. There are 5 mins to closing and your employees are like races horses sprinting to the…read morestable to go home. BUT. This is a business and not a stable. People have important business to conduct and if your business hours say you close at 6:30, then that's when you lock and close your doors, not at 6:25. I was paying via card so there was no cash to count. Anyway I had something ship to me late and I had to rush to ship yet the manager was ok telling us they closed the registers. Life happens. SMH...to the FedEx store I go...

Front desk was very good she handled multiple tasks while I was waiting for my turn…read more When I got to her she was fast, friendly and efficient.

My go to for printing shipping labels when my printer is down…read more I email to printandgo-noreply@fedex.com then I get an approval code to enter on their printer after I tap my payment card with a minimum $5 hold. I've also used their prints services behind the counter when I was making 2inch buttons. Prices were fair and comparable. Customer service helpful when needed. Easy parking.

This location is in the same plaza as 99 Ranch…read more I often see the same few people that work here and they're always friendly and efficient. If a line starts to form and there is another employee they just hop on another register/scale and start to help. It seems so common sense but it doesn't happen at other places anymore, happy to see the fresh customer service.

This was my first time going to this UPS location for package shipping, and I couldn't have asked…read morefor a better experience! The store personnel were welcoming, friendly and ready to help. I was attended by a sweet Asian lady- she made the process so simple and got everything handled in just a few minutes. I really appreciate how efficient and professional she was. She didn't rush me, answered all my questions, and made me feel like a valued customer. If you're looking for reliable, friendly service, I highly recommend this UPS Store! I'll definitely be coming back in the future.