My first visit to Discount Tire and I have to say I was very impressed…read more I was greeted immediately and was given a quote for the work I wanted done. During the work they saw an issue with my lug nuts that I also remembered having trouble with but had forgotten about. There was no pressure to replace them but wanted to make me aware of the issue. So I let them replace them. These guys hustle and do excellent work. I also like that they play music in the shop. Keep up the great work!!!

I got a flat and live a few hours away from here. I came here to see if they could patch my tire or…read moreget me a new one so I could get home and the customer service was above and beyond! A new fan of here for sure.

The only mechanic in the area that would take my calls and answer questions for me…read more Definitely recommend.

My daughter took her car in because the engine was making a knocking noise. She checked her oil and…read morenoticed it was low and was worried the engine was damaged. An hour later, they bring her car back from a test drive and the transmission is shot. The car is shuddering like it's going over railroad tracks with each shift. It was NOT doing this when she brought the car in, and multiple people who were passengers in her car the days prior also said the transmission was behaving normally. Now they're telling her she needs a whole new transmission. Then they told her that they found oil in the transmission. The staff stood in a circle around her laughing at her in front of numerous other customers while informing her that she was the one that put oil in it. This is patently absurd because we've never touched the transmission. In fact, the only people who have touched the transmission and/or the fluid in it since she purchased the car, was Eavers. I then informed the front office that I want to speak to the store owner. They told me they are a corporate office and have a regional manager. I gave them my information because they wouldn't give me his information, and promised me he would call. That was Friday, it's now Wednesday and no call. I also emailed the corporate office in Ohio about the situation and they are ignoring my emails too. Better Business Bureau is my next stop. This is my second historically terrible encounter with this shop. I wouldn't take my car here if it was the last place in town. Go to Sours instead. They'll at least treat you like a human being instead of a walking ATM machine.

The young men who helped this gray haired Grandmother with her flat tire were SO POLITE. Also the…read moreservice was fast and priced right.

Our shop that usually does our tires and oil changes has unfortunately shut down. We are looking…read morefor a new local shop and thought we would give Ideahl Tire a try. I called on a Tuesday afternoon and asked them when they could do an oil change on my Jeep. The gentleman told me that they could do it Wednesday at 7:30 am or 1:00 pm. I told him I would take the early appointment. He asked if I wanted a tire rotation as well. I said sure a tire rotation and a synthetic oil change at 7:30 am. I told him I would drop it off Tuesday evening and leave overnight since it was an early appointment. On Wednesday afternoon around 1:00 pm to pick up our jeep, much to our dismay the tire rotation was done but they hadn't done the oil change yet. The gentleman told we it would be about 45 minutes, I told him I would come back I didn't feel like waiting in a tire shop. We went on home and after about an hour and half I called to see if the job was complete. After several minutes on hold I was told yes it's ready. I go down to pick up and notice it's cheaper than expected when I'm paying. They tell me the keys are in it and have a nice day. I went out and looked at the receipt and realized that they used standard oil. (Really?) I mean a professional shop should ask and at least make a note when specifically requesting synthetic oil. So not only was it not ready on time but they goofed it up as well! We ended up getting a refund and the only thing the counter person had to say was "there's that" as he handed me the receipt for my refund. Definitely not the shop for us. We will keep looking and I suggest you do too.

Excellent garage and excellent service. I've been to Sheaves for tires and repairs and in every…read moreinteraction I'm provided with excellent service, fair prices, and good mechanical services. What's fixed stays fixed and it doesn't cost me an arm and a leg. If You're looking for a full service garage in Staunton, do yourself a favour and give Sheaves a call.

Have been going to sheaves for awhile now, never had any issues. Went july 10th 2024 for tierods…read moreand alignment. Whoever did my tiered boots ziptied the bigger end but not the smaller side of the boot. The passenger side popped off yesterday! Cannot get it back on. Paid 349.99 for someone to use zipties that won't last at all.

I appreciate this notice when service is due. It is easy to schedule, prompt service, friendly…read morestaff.

State annual car inspection. Staff were friendly, helpful and quickly had me back on the road. I…read morewill definitely use this business again.

In the middle of a long road trip, we got a flat tire. We had the blessing to be just 1 mile down…read morethe road from this tire center. The short story is that they got us on the road again in a few hours for a very reasonable price. We really appreciated the kindness and professionalism, particularly from Jerry.

These guys absolutely saved me! While heading home from Raleigh, NC to North NJ, I get a blowout…read moreabout 5 hours from home. Not wanting to drive 5 hours on a skimpy donut I start a frantic search around for a place who can get me a tire so I can actually go home. NTB was my first call and I am more than happy I did call them! I explained my story to a lovely woman on the phone and instantly she sounded highly concerned...she made sure I was OK, she offered to call road side, police or even an Ambulance if i wasn't. After going over some details of the vehicle she promptly created a work order and submitted it to the shop in Staunton. When I arrived at the shop I was greeted by Trevor, probably one of the nicest and most courteous human beings I've ever met. Trevor already had the work order in hand! He inspected my vehicle with me and we went through a few tire and pricing options and just made everything quick easy and painless. My Car was in the shop before I knew it and I was back on the road in less than an hour!!! I can't thank these guys enough, I was far from home and in a real jam and these guys were my saviors!

I've been coming here for going on 8years. they never bs with me and are always friendly and prompt…read morewith their service. I've also never had to bring back my vehicle for something they've fixed. the price is always affordable as well.

After attempting to get tires at a big box store unsucessfully because of…read more apathetic, poor customer service, I ended up here. So glad I did. They didn't have my size in stock, but they ordered the tires & they came in that afternoon. I went back the next morning & the tires were put on in about 30 minutes. The people were very nice, too.

Pretty good at majority of things but unless you sit there and wait on your car then youll be there…read morefor hours was waiting for over 4 hours for my car to get a simple tire rotation done and had went to get breakfast and never got a call from them i called 3 times and finally got it done after hours but other than that pretty decent company

Thank you Dwayne and guys!!! My god you really did me a solid today!!!! Thank you from the bottom…read moreof my heart for fixing my blue devil!!!! She purred like a kitten the rest of the day!!! And the value !?? AMAZING!!! Mrs Wendy Van Beek Rapid City South Dakota!!!

My wife and I were traveling from Pa to FL with our 5th wheel trailer. We had planned the Raphine…read moreVA gas station as a refuelling point. While refuelling I usually do a walk around to insure all is well When looking at my RV tires I noticed one of the tires was peeling and cracking. I saw there was a truck tire station around back so I figured I would be ok and they could help Nope only deal with trucks and they never mentioned a quarter of a mile up the road wash Cashs. My wife found it on the Internet,we called and Curtis said come on over we can help Within the hour we had four new tires and back on the road. What a God send. Great service and customer care. God Bless Curtis, Dwayne and the other mechanic for their service!

This is the only shop I will take my car! I'm so glad I found this place about 5 years ago…read more Brian, the owner, is a friendly, down to earth guy who is knowledgable about all things automobile. I am never worried about getting ripped off or being treated condescendingly because if my gender. They take care of all my regular maintenance, (oil changes, inspections) & needed repairs (water pump, cluster, condenser, tires- you name it!) I get my car back in a timely manner & feel confident driving it off the lot. I even bought my last vehicle here that I've had now for over two years. The way customers are treated here is wonderful. I've noticed while waiting for my car to be finished that whoever enters- a vendor or a customer- gets treated like a friend. They know most by name! My whole family takes their business here, among many friends upon my recommendation. This is a locally owned, quality place of business I'm proud to support.

Highly recommended! They do everything they can to please the customer. Way better than the…read moredealership I've been going to. Much better prices for service.