Very clean facilities, not that it matters as you do not have to get out of the car. The guys are…read morepolite, quick in and out.

The service at Valvoline is always excellent. They make sure the work is done right every time and…read morecarry themselves professionally. That's why I prefer Valvoline over other instant oil change places the team is always respectful and reliable.

Was a little wary to go here for an oil change for my car because I checked Yelp first and saw some…read morereally recent and really critical and negative reviews. Still, I have a long trip tomorrow and needed an oil change immediately, and everywhere else was closed for Sunday. I was, however, pleasantly surprised by the experience. The employees were polite, respectful, and professional. Despite being very busy with many customers, they completed the oil change quickly. They asked what I wanted done to my car and did not try to talk me into anything extra. The person who was manning the office was clear and helpful on the different oil options, their prices and advantages / disadvantages. The rate they offered matched what I had found online as a reasonable rate, and the entire experience was awkwardness-free, smooth, quick, and friendly. Glad I didn't let the bad reviews deter me and I would absolutely recommend this place!

Not a good experience. A racially motivated insinuation was made to me by the manager. "What's…read morewrong with you people " he said. He was rude, short, and has no place in customer service. I asked him about the bill because it was higher than I thought. A $115.00 oil change with a $10.00 coupon came to $126.00. He said we have to put a new filter in too. Like I didn't know that? I will never go there again. And if the owner has any sense at all he needs to fire him asap.

Can an oil change, change your life? Probably not but this was one of the best experiences I've had…read moregetting my oil changed, hands down. The team was efficient and knowledgeable. But what I really appreciated about the service was the three people who completed the work who were incredibly kind and dedicated to their jobs and providing good service. As an introvert who usually hates talking to people, I was absolutely delighted by these three auto experts. they appeared to truly enjoy their jobs and each other. If folks from management read these you should know that the team on the morning shift of August 23 is a huge asset to your company.

I do not leave bad reviews, but for them, I need to. So far I was doing my vehicles there but no…read moremore. Waiting more than 30 minutes in line and in a car at 110F. People on both sides finished and gone. They turned other people that were stopping behind me to other lanes, and they entered before me for their service, so I decided to leave after the so-called manager said that I was disrespectful for telling him that everybody else finished, and I still wait in line. This is not how you speak with your old and new customers. If the customer in front of me had a longer service, they needed to point me to another lane like they did for those behind me. I will spread the word to all that I sent to them to not go there anymore. This is not worth the time and the money to get insulted for a bottle of water. I did the service elsewhere.

The mechanics at Speedee are fantastic - they are honest, able to explain car problems to me in a…read moreway that makes sense, and consistently do fantastic work.They clearly know cars of all makes and models, and have consistently solved all my car problems. And props to them for answering my questions in easy-to-understand-but-not-condescending ways. I highly recommend taking your car here for any and all problems!

While I was traveling I popped my tire on a backroad that had zero service and durning a heat wave…read more Tesla could not send anyone out to help me with the tire due to location & proximity. I was basically stranded. Stranger came. Helped .patched it and I called discount tire asking and begging for them to wait 5 mins after they close it's a holiday and to PLEASE help. No sympathy I called NTB and Jonathan and Curtis was extremely patient and helpful ! Completely understanding and waited for me to arrive. THANK YOU NTB life savers. The whole team thank you! I live 3 hours away and had no means of transportation and it was a holiday weekend. They truly are an amazing team and I had more than a wonderful Experience Bathrooms were clean. They were fast , patient and professional. It's companies like NTB that show me humanity still exists and good customer service.

If I could give them 10 stars I would. They were all great to work with from setting up the…read moreappointment to the actual day of service. They were prompt in their findings and terrific in keeping me informed. The price was amazing! Due to the way we were treated from beginning to end, and the service they provided, this will be our new go to place for both vehicles.

I went the 1st day to get my brakes done ...after he looked ha said they were fine for awhile…read morelonger so sent me home spending nothing. I came back to have another issue looked into and it's a bit more challenging than anticipated but I thrilled that I now know what is wrong and how to go about the repair. Often information for the right price is priceless. Outstanding service from friendly, efficient , well trained staff. I'd recommend THIS Meineke to everyone but it seems everyone already knows. So get there very early it's first come first served.

Went to this place for an oil change and this is what i got, they put the wrong filter on it and…read morenow it leaked all over my brand new driveway. Was not able to tell first because was rainning the last few days but then my truck started to make knocking noices and dashboard was showing the oil symbol. Had to take a day off to fix it my self and now they dont want to be responsible for nothing. BE AWARE OF THESE PEOPLE DONT TAKE YOUR VEHICLE THERE THEY ARE INCOMPENTE

Professional mechanics Talk with person who does actual…read morework on your vehicle. Prices are reasonable ie better than dealers. Price should be secondary to quality of repairs, transparency in their dealings. The one I go to when necessary. I bought a used vehicle. Something wasn't quite right at 75. They adjusted some part a few degrees and bam smooth ride again.

Very happy with this local shop recommended by UVA parents. My daughter for the first time had to…read moredeal with a mechanic on her own. The owner Joe inspected my daughter's car with heat not working. After an inspection it was determined the water pump was going out and thankfully did not drop all the fluid on the road. Joe gave an estimate on repairs and timetable. The car was ready on time and within budget. The heat now works. The repair cost was well below that of a dealer. I talked to Joe to wrap up everything and I found him to be ethical and trusted. A rarity these days for mechanics. He let the car stay an extra day at his shop with a winter storm. Totally recommend Peacock Auto Service. 5 Stars!

Taking my cars there for years. Noticed a recent dropoff in quality over the past 1-2 years. We…read morepaid for a car service and only got oil change. Both cars didn't have coolant added; one engine blown. People seemed nice, but trust is gone.

I was told the computer needed to be replaced on a 2007 Jeep Wrangler that had a few cylinders…read moremisfiring. After a very lengthy wait of however many days and delays a technician from Richmond was called to this place to tune a different year, make and model's computer they got off the internet. A brand new one costs at most $400 and I was billed $1,000. I had to ask some nice secretary to help me pay $20 of this outrageous highway robbery in order to make my way home that night. Shortly thereafter this bad tune seized the engine of a perfectly good V6. I would avoid this place if you don't want to find yourself up the creek without a paddle.