This auto shop is seriously so honest and truthful. They live up to their motto and name. I called…read morethem to get a quote about break pad replacements because another auto shop was quoting me $900. The first auto shop was telling me that my breaks were at 2/32 of an inch remaining and that I needed to promptly replace my front break pads, drums, and rear. The first auto shop told me that the gears were now metal on metal. For context, I left my car idle for 2 weeks and every time I would break there was a low murmur. My car only has 70K miles on it. The Straight Up mechanic said I probably do not need my rear break pads replaced. The Straight Up mechanic assured me over the phone that this can be explained by rust build-up and what I was hearing was perfectly normal, but he would need to inspect it to see what I would actually need to get done. When I brought in my car, the mechanic inspected my bread pads front and rear. He promptly told me I did not need any replacements and that the first auto shop was lying about what work my car needed done. Straight Up did not charge me anything at all, even for checking my break pads. I highly recommend this place to anyone because they are honest and will not take advantage of you. If I ever need my car serviced, I will for sure bring my car back here.

Shop is exactly what the name entails, straight up. Dave is amazing. Great service and so quick…read morewhen I needed help in a pinch after my wheel locked up. I wouldn't go anywhere else in town.

Professional mechanics Talk with person who does actual…read morework on your vehicle. Prices are reasonable ie better than dealers. Price should be secondary to quality of repairs, transparency in their dealings. The one I go to when necessary. I bought a used vehicle. Something wasn't quite right at 75. They adjusted some part a few degrees and bam smooth ride again.

Very happy with this local shop recommended by UVA parents. My daughter for the first time had to…read moredeal with a mechanic on her own. The owner Joe inspected my daughter's car with heat not working. After an inspection it was determined the water pump was going out and thankfully did not drop all the fluid on the road. Joe gave an estimate on repairs and timetable. The car was ready on time and within budget. The heat now works. The repair cost was well below that of a dealer. I talked to Joe to wrap up everything and I found him to be ethical and trusted. A rarity these days for mechanics. He let the car stay an extra day at his shop with a winter storm. Totally recommend Peacock Auto Service. 5 Stars!

I purchased a 2003 Porsche form a friend in California back in August 2025 and drove it back home…read moreto VA. It had 49000 miles on it was running very well ,kept in a prestine condition. he nerver worried about the IMS bearing issues but I did , so I took it to EURU MOTIVE, had the IMS bearing replaced. I made a great choice! I waited to do this review until I had put some miles on the vehicle. I am satified with the cost of repair and the great service provided.Based on a recommendation of a friend I drove from Locust Grove to Charlottesville to get this service. Great job. Mike H

Great CS, great work done on my car, great pricing/ value. These guys saved me $1/3 of the…read moredealership quote. Stronly recommend if you've got a german car.

Very communicative and responsive. I waited while I was getting the work done. The waiting area…read moreis a little uncomfortable and tight. It's a busy shop though and comes highly recommended

Total Auto Service is excellent!…read more The staff are kind, attentive, and experts in both diagnostics and repair.

Chris was great!…read more Diagnosed my no start after turning the engine once. Had my truck back running in just a couple minutes. No hassle, no bs. Was a quick phone call to schedule, came out the next morning, and texted me when he was on the way. Adding Chris and Convenient Auto Repair to speed dial!

Professional, convenient and affordable. Fixed our car right where it broke down in less than 24…read morehours, went and got the parts right then. Great price and very fast. Highly reccomend.

Similar situation as the other person . Got scammed out of my money ruined my car and said he would…read morecome back to fix and never did . He said my job would take 2 weeks and it's been 8 months. Save yourself the headache of dealing with this company.

These 2 guys are patient & are a great young company. They have a great heart & has a vision to…read moreexpand. Thank you for repairing my tire for my motor home.

I just have to challenge the review by Nikolai S who has posted similar in several places. He…read moredropped his car off at 8 AM and was pissed that it wasn't done by 10:30, and he called you to tell you? Come on... and "this little guy..." ? That's lacist, facist, naysist in Cockney slang. There are at least two other places to get your Saab fixed in Charlottesville, and more in Richmond. I meet people in Richmond and Arlington who bring their car to Ton because he's the best. He's particularly able to get your car going with used (or with your choice, new) parts. He fixed my back hatch after being rear-ended for 25% of the insurance estimate. Saabs can be quirky and expensive; I've driven them for 20 years and without Ton would have given up. Every repair he's done has been less expensive than anticipated, with no returns required. He got me a set of Michelins, installed, last week for less than Costco. He can arrange an inspection and oil change for less than taking it in myself, saving me time. My gas latch broke and his people dropped what they were doing and fixed it for me, gratis, when I dropped in. When my stereo wouldn't restart after a battery change since I didn't know the code, he dropped in an equivalent used one, again, gratis. Now the down side. Ton has a hard time saying no, and I believe takes on more work than feasible some weeks. Yes, he's told me it will be done by close of business Tuesday, and it wound up being Thursday. CALL FIRST to check. If you have only one car for transport, ask to use the loaner. Ton Dinh is the only reason I'm still driving a Saab. My experience with fixing the occasional other car gives me comparison. At other shops I've had used parts installed, priced as new, bolts left untightened, wrong size tires installed, sheesh. By that measure Ton should be up for sainthood.

I brought my saab 9-5 in for a minor error code reading (p1110). The fix was exceedingly minimal,…read morejust securing the vacuum line a little better. I was surprised by the cost for such a small fix and called back after the fact to ask about the price breakdown. I was careful to be very respectful when I did, and to not be accusatory. When Ton's receptionist thought she'd hung up on me, she and Ton started to complain about me and my 'impudence' questioning the charge. Never a great experience listening to people talk about you behind your back. For a little more context, my family has bout two cars from him and spent thousands in repair costs with international imports. This left me with a bad taste in my mouth. YouTube videos are a better route for fixing my car in the future.

I come to Charlottesville for work and had a tire emergency. They were able to quickly work me in…read moreand get me underway at a fair price. I highly recommend!

I filled out the online request for service. They said they would reply within 24 hours. I never…read moreheard back from them. So, immediately after I posted the above review I received a voicemail from Chris at Airport Road Auto. He said that he had left a voicemail for me saying that he had called to let me that no appointments were available at the times I had requested. I never received this message, maybe it went to spam or whatever. Anyway, I will rescind the one star review given above.

They replaced the timing belt & AC compressor on my wife's car…read more last summer. A fairly big job. A year later, everything is still running fine. Competent mechanics & completely upfront. I highly recommend Finleys.

This place was great. Not my normal spot as out live out of town. Blew a tire on the bypass and…read morethey were packed. Ordered a new tire and had it ready the next day. Highly recommend.