1. Walmart Auto Care Centers

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Staunton, VA

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Walmart Auto Care Centers

5.0 (1 review)
Closed • 7:00 am - 8:00 pm

Services - Walmart Auto Care Centers

Tire balancing

Tire installation

Tire repair

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Jenkins Automotive Services

Jenkins Automotive Services

(20 reviews)

We had a tire explode on our travel trailer 2 hours into an 11 hour journey…read more We limped in to Jenkins at 7.30 AM very despondent. They were cheerful, polite and extremely helpful. Now remember this was 7.30 in the morning! They didn't have the correct tire on hand but still managed to get us back on the road by 8.30. They checked all the other tires, inflated where necessary, got the rim off, removed the shredded tire, magically obtained a new one, installed it and put it back on the trailer all in 1 hour. Amazing service and only charged us $110. The last time I needed a new trailer tire I paid over $300. So wish Jenkins was close to where I live.

We needed to replace a tire on my wife's new vehicle that was damaged by a road hazard coming back…read morefrom vacation. I called Jenkins because I thought they were a bigger Goodyear dealer than they are. They assured me they could have the tire the next day which they did. When I took the vehicle down to have the tire changed, they scratched the rim on my wife's new car. A new rim for that vehicle was $770. Jenkins refused to make it good. they kept putting me off and putting me off and putting me off telling me they were looking for a good used A+ rim, and basically blew me off. The gentleman I spoke with at Jenkins told me he kept texting the owner, Todd Jenkins, and that he (Todd Jenkins) would call me. That never happened. Jenkins never called me back or followed up in any way. Their word meant nothing. I realize that when service work is done, including mounting a tire on a rim, that accidents can happen. However, I also realize that it's up to the dealer to make it right. This they did not do. I wouldn't recommend Jenkins Services or Todd Jenkins to conduct party games at a six-year-old's birthday party. As far as I'm concerned, they get a -10 stars. I should have had Rice Tire (formerly Central Tire) handle the situation. They would have done it honestly and correctly.

Walmart Auto Care Centers - tires - Updated October 2026

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