I used to not expect to have a great experience at the post office but since moving to Oro Valley…read morethat has changed. I am always impressed by how friendly and helpful everyone is. Even an employee who was leaving for the day took the time to say hello and reassure the 2 of us in line that it'd be a short wait. And regarding wait time I have yet to wait more than a few minutes. When the wait line gets long it still moves quite fast. This is due to more counters opening up quickly when needed. There's also some who comes by to check what everyone in the line needs because they have a special desk that handles basic things like package pickups and purchasing stamps. Bottom line is that I don't mind at all when I need to go to the Oro Valley Post Office.

I moved here a week ago. This is the 2nd time the lazy mailman wouldn't deliver a small box. In…read morestead of putting it at my door, he puts a "can't deliver, pick up at post office" slip in my mailbox. With no post office address. So I had to drive to the nearest post office to ask what post office to go to. It was 10 more miles away. When I asked the mail people why he wouldn't deliver, they said don't know, and were angry that the close by post office told me to ask why. Today, another slip, no info on where to pick it up. At least I know where to go now. Can I make a formal complaint?

I dropped in here to mail a letter abroad. It was 4 p.m. on a Thursday. There was a very short wait…read morein line followed by quick, efficient service.

I just needed to mail one thing. And today was a holiday. I'll. Be back tomorrow to send it…read more No signs anywhere saying closed and the gates are open.

From I-10, you have to meander a little bit to get to this teeny, tiny Post Office…read more The services offered are standard for your shipping needs, but make sure you come with all your items ready to go, because the supplies section is quite small. Boon to the location: The post office has a decent number of PO Box sites, and it also processes passports. An appointment is required if you plan to apply for a passport by calling 520-682-3706. And expect a wait for services because the staff is small, but knowledgeable and resourceful.

Excellent service & knowledgeable postmaster. Just the opposite of the Marana office. My business…read moreis much better off dealing with this office

Shout out the the post office employee who handed me my friends ashes. I was a sobbing mess, and…read morethe gentle man at the counter was so kind, and patient. The line moved smoothly, and the counters were clean. I don't go to the post office often, and this trip was difficult, as I was picking up the ashes of my friend who died from ALS. She donated her body to research, and I was picking up her ashes after they were done....to take her home. Again, the clerk was so patient and kind. This was a Saturday, November 22nd. You know who you are sir. Thank you. This post office has been consistently a great location, and every time I have been there I have a great experience.

The USPS Customer Service opened a Service request #81753506, attached the tracking number and…read moreforwarded it to the Mountain View Station. We received an email on Sept. 10, 2025 stating they were investigating the request and on Sept 12, 2025 we received an email stating that the case was closed. There was no interaction between them and ourselves between these two emails. We phoned the station 6 times and the calls were never answered. This is extremely POOR service.

This location was great, the lady helping us with our (5) passport applications was very attentive…read moreand helpful. She was running the front on her own and was doing awesome! I didn't get her name but thank you so much for the smooth and quick process. Good service never goes unnoticed.

some idiot left my packages hanging literally hanging on my mailbox like boxed packages are you…read moreguys stupid not only that ive been more than patient not saying anything about you guys tossing my packages into my yard and not walking to my doorstep and dropping them off there where your lazy asses are supposed to why are you being paid to be lazy

Well. Look at that. The post office has given an expensive book of mine to someone else, because it…read moresays delivered, but isn't in my box. If this were the 1st time, I'd be understanding. But *at least* once a month, they lose something of mine and I normally get screwed over. This time it's a very expensive book. If I don't get it back, someone will be compensating me for it. Are you hiring people with diminished mental capacity? Idk how they manage to consistently screw up. Took nearly 7 months to get my box rekeyed. This post office is ridiculous.

I absolutely hate going to this post office because every experience I've had has been extremely…read moreuncomfortable. When I go, the employee typically working the front desk is James. He has very bad customer service and has a very apparent "I hate my job" attitude. He is not pleasant to interact with and once raised his voice at me when I suggested stepping to the side so he can help another customer while I quickly resolved my bank declining my purchase at the post office due to thinking the purchase was fraud. Today I had a bad experience with another male employee. I was sending off an important document and specifically asked for Priority Mailing with tracking. The teller checked me out and when I looked at my receipt after our interaction, my document was sent as First Class Mail and I was given no tracking number as requested. I go to this post office because it's closest to my residence but I think I'm going to start going to a different one just to receive better service. Shame on you guys.

I've used this post office on & off for at least 25/30 years …read more Today walked in rare no waiting with 2usps agents manning the counter . Besides stamps , postage , mailing envelopes they also sell cards . The lobby is quite big/long with automatic doors ( all post offices? Grant rd also ) . Letter drop off lane on n side followed by post office parking . River rd w of Campbell s side it can be challenging to access going west on river #tmi tip I u turn at first light w of Campbell past Tierra Antigua realty . Glad to hear post office and postal workers haven't been pushed out by the new government cutbacks .

Worse post office to ship your packages! The collection box only says 5:00 pm with sharpie which is…read morenot true! They scan the packages all the way until next day around 12 pm. I'll drive to the one on Grant, quicker to scan packages and move them through tracking

Short staff majority of the time. However, they are pretty efficient. There's priority mail and…read moreregular mail. Good service, they are friendly and professional. Standard USPS prices.

I've been going to this post office for 7 years and every person I've dealt with has been super…read morefriendly and helpful!! The staff are all very nice and happy to help!

This place is BUSY. My friend who has ALS, buys all kinds of stuff she doesn't need. Her…read moredisease has progressed where she can no longer drive. So I am the return queen...(for things I never bought). lol. Every single time I have been there, the staff are amazing. I sometimes have no idea what the protocol is, and they have never made me feel like "look old woman, get a clue" lol. I have been to other locations around town, as I was a runner for my bestie who worked for UPS. I know the different stores , and the different personalities. I say to the owner of this store. Well done.

I was turned away for not having my returns in a return package because it's from TT shop. Almost…read morepointed out to the supplies in the store. 1st time here never returning. I drove to my closest UPS Store no issues with my returns and no need to have in a return package. I'm pretty sure they just do their own rules to make $ but not right when other UPS stores don't do that.