The manager Cody was super cool and very helpful! The storage unit is located off a couple main…read moreroads so it's easily accessible, but also very safe and secure. Units and driveways are clean and well maintained.

Very friendly on-site office manager! She has always offered the best of her abilities and stays on…read moretop of things. It's refreshing as well to have a bathroom on-site that's open during gate hours, and has both heating & cooling for those hot and cold months. Definitely recommend this storage facility for professional, accountability and safe and worry free storing.

I have rented in the past. Also I was familiar with several…read moreother people who had rented units in this facility - long term. I mean like over 5 years. Over 10 years. Over 20 years. There's a lot of square footage to maintain. They do an exceptional job, for the most part. Jennifer in the office is well known for going above and beyond when it comes to customer service. I thank Jennifer, Tracy and Acme Storage for some memories I will never forget and a true demonstration of compassion. Every facility has its challenges and it's sometimes difficult to control the actions of others. Overall, during the time I rented at Acme I can honestly say that when someone's presence on the property clearly affected others in a negative manner, they weren't there for very long. I wish you all the best, Jennifer. And forever fond memories of Bob, Peanut and Animal. From Boots

I have rented from Acme Storage on several occasions over the past 10 years. Compared to other…read morefacilities, I find Acme to be very clean, well-maintained, has top notch security and is fairly priced for the size of units they offer. Beyond that, the office staff is great! I have nothing but good things to say about the Office Manager Jennifer. She goes above and beyond what she has to and always greets me with a smile! I highly recommend this storage facility.

Main gate has broken in the open position twice in last 9 months both times remaining broken for at…read moreleast three days. In both situations site attendant said they notified their manager the first day the gates were broken but were told the request had to work it's way up through chain of management to appropriate level of repair authorization. This was, of course, a silly, unprofessional approach and resulted in the risk of someone simply removing their license plates, driving inside the property and cutting as many unit locks as possible. Caused lot of anxiety on my part. Am paying more than $1000 for three units. Prices have increased by half in last two years.

Reasonably priced. Very nice office lady. She communicates very well and is helpful. The site is…read moresecure. I feel my things are very safe and cared for. It is easy to get in and out during any hours. The automatic payment makes it nice and easy!

Exceptional service!!! Over this last weekends festivities i…read morehad my wallet stolen, amongst all the head ache and disappointment that come along with that one thing stood out like a beacon of light. Aubrey Stieg, the manager at the nw self storage off of old 82nd was the nicest, most understanding and down to earth person i had encountered all week. She was SO HELPFUL. Not only did she help me get into my storage unit but she also helped straighten out my account info so i could do super easy online payments. Thanks again Aubrey!!

I do not recommend. They have changed management and no longer allow you to pay by phone. They are…read morealso very difficult to contact and calling them directly sends you to a call service most of the time. These storage units used to be just fine and the lady at the front desk was very nice and friendly but this is not the case anymore.

I've rented a storage unit for the past 7yrs at a few different places in Portland. January was my…read morefirst time at Extra Space Storage and I've had a storage unit at the Happy Valley location for 8mths now. It's a really clean building and I thought I would feel unsafe with the area, but I actually feel really safe stopping in to get things in and out of storage. The staff are really nice. I just added a second storage unit at the last minute during a move and they were so helpful to get me the extra unit right next to my existing one. I really appreciated how friendly they were, it made me feel more comfortable being in the building. I highly recommend the Happy Valley location! The 5x5 is a little smaller than actually 5ft, but the ceiling is super high, so it's something to plan for when you're moving your stuff in.

I'm updating my original 5-star review to 1 star because of how this facility has handled our…read moreaccount over the past several months. When we first rented here, our experience was positive. Unfortunately, that changed dramatically. After multiple rent increases, my partner and I drove all the way from Idaho back to Oregon just to move our belongings into a smaller unit to reduce costs. Shortly afterward, the rate on the smaller unit was raised again. In February, the office referred us to someone who agreed to remove and dispose of our belongings because we were running out of time. I left my storage keys with the office's representative as part of that arrangement. We changed our minds while driving back to Idaho and canceled the agreement almost immediately. We were told the keys would simply be held for us. Months later, when we asked for the keys back, we were told they had never been left there. Instead, I was asked to sign a Lock Cut Agreement stating that I had lost my keys. That statement is false. I, Jeremy Adams, did not lose my storage keys. They were left with the office's representative when the original agreement was made. I refused to sign paperwork that I believed contained inaccurate information. Since February, we've effectively been unable to access our belongings while monthly rent, late fees, and other charges have continued to accumulate. When I tried to resolve the situation, I was told the written agreement could not be honored because of how my name appeared on it, despite there being no dispute that I am the account holder. This was after days of not receiving a callback. What has disappointed me most isn't just the cost--it's the refusal to work toward a reasonable solution or take responsibility for what happened. I never imagined I'd be changing a 5-star review to a 1-star review, but after months of trying to resolve this fairly, I feel other customers deserve to know about my experience.

Dozens of units were broken into including mine, then they almost immediately raised my rates…read more Months later they haven't even fixed the dry wall between units or my door. Absolutely disgusting, do not rent here. They do not care and despite the terrible gate hours the facility is not secure.

The communication here is a little off . I reserved online am with a start date that I need. The…read moreperson working there asked when I wanted to come in and get my credentials to be able to get in . I came in it was a few days earlier then I need the unit for . They started my rental day that day then wanted me to pay for the additional day extra . I said I already reserved a start time . The person responded that they had already started my account and it was too late . I bought a lock there . Now a week later I keep getting calls and email that I haven't put a lock in my unit and they want it secure . Good information I should have know while I was there with my lock in hand.

Nathan made everything a breeze and hassle free. Super friendly, professional, quality service at…read morethe front desk. Answered all my questions and concerns. You can tell he puts pride in his work there. This was my second time using Northwest Self Storage Happy Valley as I trust in them and love the convenient location. I had the perfect size unit for my belongings at a reasonable monthly price.

From the owner: Northwest Self Storage offers convenient and affordable self storage units in Happy Valley. Whether…read moreyoure looking for easily accessible drive-up storage units or indoor climate controlled units, youll find a home with us. Our facility features gated access with extended hours, well-lit grounds, and wide aisles for convenient truck access. Store with Northwest Self Storage and see why our units are ideal to suit your storage needs. Visit us at 13255 SE 130th Ave today to rent your space. Northwest Self Storage is an NSA Storage brand and facility.

Very happy with unit and staff. Their lunchtimes can be varied, so sometimes office staff is…read moredifficult to find. Staff is very helpful and cheery.

We have rented here for under 2 years, and have had 4 breaks in where our valuables were stolen. We…read moreare moving our items & taking our business elsewhere. We may move our stuff to our front porch as we think that would be safer!