Erica was a great help in getting us set up quickly with a storage space. Facility is clean and…read morecustomer service was great. Glad to have found Canby RV and Boat Storage.

When looking for a place to store our cargo trailer this seemed like a good choice as it is…read moreadvertised as secure and the main office has several screens displaying all of the cameras on the property. The rates were decent and they were very friendly. They served us well for over a year before our trailer was stolen from the property during normal business hours by two men who entered using a code which we found to be shared to an untold amount of workers for a construction company which is one of many who are storing trailers and equipment in this facility. We didn't expect the facility to cover any of our losses however it was disappointing to find that no changes have been made since this happened to ensure that it would be an isolated incident. The representative from the construction company who we spoke with actually told us that they had shared the gate code with too many of their employees to change the code. (Yes, you read that right) the gate code that was used to enter and take our trailer is still active as far as we know. When I spoke with other tenants of the facility from other company's coming to pick up equipment in the morning they had no idea that this had happened despite it being a week later and seemed very worried about their belongings as well due to the fact that they too believed the facility to be very secure. We were provided with video of the people who took our trailer including getting to look at them right in the face as they entered the gate code and the cameras showed them driving off with all of our families belongings in a vehicle with no plates during normal business hours. We were not notified and had no way of knowing that our trailer had been taken until we came to the facility to pick it up only to find that it was gone. It is also worth noting that many trailers inside the gates of this facility remain without any locks preventing them from being stolen as well due to this really seeming to be a secure facility despite our family founding out otherwise the hard way. Included is a picture of the man who was able to drive in and take all of our family memories without raising any suspicion during business hours using a gate code that was shared "to too many people to be able to change it"

Very safe environment, I have utmost confidence in my things being stored there well. They keep it…read moreclean, have mouse control, it's a lovely place, easy to access for renters.

Facility is clean and safe and provided a good space for temporary storage of furniture. Austin was…read morehelpful every time we talked to him.

This place is very very expensive, for a 10x10 indoor space it's 233/month. It's at least a secure…read moreplace needing codes to get in and out, as well as security cameras all over the inside of the storage building. The only problem is that you're going to need a flashlight or a headlight because the lights do not provide any light in the units, plus she's shut down into power saving mode when no motion is detected, and that's after 5-10 minutes, so that is very frustrating

10/10 experience! The site is extremely secure, and the property manager--along with the rest of…read morethe staff--is highly professional and keeps everything spotless. While the prices are slightly higher than some competitors, the peace of mind and quality service make it absolutely worth it. Gavin Hasson

Very nice people to work with! We were there for years and always had a nice relationship with the…read moremanagement.

They are fantastic and the storage area is clean and gated. 24 access with passcode and If only…read morethey had a trash can and bathroom, i would have given them 5 stars.

The new owners are friendly and easy to work with. The prices are better than other storage units…read morein the area and the facility is clean. New updates are supposed to be coming so I'll update my review once the updates are complete.

Great new owners, really making the place a secure safe place to store my stuff. Customer service…read moreand great and would recommend this place. Prices are great, and cant wait to see what is next on their list.

Clean establishment. Friendly staff. The place is rather secure from what I can see. They have…read morecarts that make it easy to load things up and move instead of carrying everything. The storage unit itself is roomy and I can fit a lot in it!

I have been renting here for a few years. I went from a small to bigger unit and the transition…read morewas really easy. The site is very nice and the office people are really friendly. The site is close to the post office so I like getting my stuff and zipping in the postal service when I need to. It is a great price for what I consider a clean unit.

I rented a unit for a family member; a week later, I transferred the unit into the family member's…read morename. To do the transfer, we went into the Keizer storage office and signed paperwork as needed. I stayed until I was told the transfer was complete. Moving forward six months, I go into the storage center to rent a unit. I'm then informed I'm responsible for a $1200 storage bill. Shocked and confused, I explained the unit had been transferred out of my name, and I had no access to the unit since the transfer nor any communication. The manager then said the office employee failed to sign all the documents as required; therefore, the unit, along with a $1200 bill, defaulted to me. I was not a contact on the unit or given permission to access it after signing it over; therefore, I had zero contact with the storage center. I received no notices, letters, emails, or calls. During the six months, the storage center accessed the unit several times without approval, notice, or permission. On multiple occasions, The storage center permitted employees and others unknown to me to access the unit, removing property as desired. The Keizer Storage Center takes Zero responsibility for the actions of its employees, managers, or what happens on their grounds. You pay to protect your property behind a locked gate only to have the employees access and grant others access to property not belonging to the storage center. I will never do business with them and will warn anyone considering it. Keizer Storage Center has what I believe is an auto-response of "We would love the opportunity to resolve any issues." What would be genuine is to take responsibility and apologize for your wrongdoing, train your employees to complete unit transfers correctly, follow the law and stay out of units without proper notice, not give access to a unit without consent, and refund the money paid.

The management team is amazing, kind, thoughtful and understanding. The units are clean and feel…read morevery secure. You have 24 access to your unit if needed. Best storage facility I have even used.

Clinton is one of the nicest people I have experienced in self storage companies I have worked…read morewith, and the Woodburn region in general. If I was a local and was in need of a storage unit, I would chose Mt. Hood Self Storage 10/10 times!

This place has wonderful customer service , Clinton and Angela make a great team to get your…read morestorage and truck rental needs met . Thank you guys