This place is a joke! For starters... The restroom is only open during office hours, The management is VERY UN-helpful, if the alarm does happen to go off on your unit no one even comes out or does anything until the next day. I then get a call saying that my alarm went off and they reviewed the footage of me driving my car outside of the gate and going back to my unit to finish putting my things away (Maybe an hour or two) then I closed the unit and left which is what set the alarm off. I was then told that for the next 30 days I was only allowed access during office hours... What was I supposed to do? leave all my stuff out in the rain and my unit open? Sorry I lost track of time but I wasn't about to leave it open and in the rain. So then then next day I get the email saying my rental agreement is being terminated with 30 days notice as per my agreement.
(UPDATE)
So I was given the past due notice saying i will be charged $15 and my right to access the unit was suspended until I made a payment. I made the $277 payment yesterday 12-29-22 and this morning 12-30-22 I got an email saying my payment is being reversed and no further payments will be accepted... So my right to access the unit is suspended until payment is made but I'm not allowed to make a payment? WTF!?!
I have even been wrongfully locked out of my unit for days, then they never even let me know they took the lock off... Literally paid for a month and only had access for like a week. I only had the unit because they wouldn't refund me or credit me or anything the same day I rented the unit! read more