Stored my items here for 4 months & the last month they double the price and I had to pay the full…read moremonth even tho all my items were out by the second of the month. Tried to call, no response and no call back. All of my belongings have mold on them or are damp and smell awful. People are living inside some of these units. The whole thing is sketchy and disgusting. Do not put your belongings here if you care about them at all.

because of public storge i will never use it again,,, i did not want to buy the lock,,, i have my…read moreown lock but the owners not there so you have to waste your time to call and set up a time to return the lock meen while my lock i did not buy is pending in my check account , i heard rumors on face book there was 9 storage units broken into here , i am not really liking this location and only plan to rent just 1 month then i will moving all my items to northwest self storage in gresham they dont force you to buy a lock,,, and they acctually have peaple living on site and and easier to give the person a renter insurance policy i have otherwise you get charged for that too ,, and when i moved in the light switch was broken so the light does not work ,, i had the swing outside door kind of hard to open with out a pull handle

Property managers here say one thing then dont follow through. Price increases are insane. One of…read morethe most unprofessional companies ive had the displeasure of interacting with. I will never use any service or product from this company again and suggest you find one of the many other storage places in the area to use so your time and money isnt wasted

Paid over $11,000 throughout 2 years of $431.00 per/month storage. Victim of DV; tried to make sure…read morethat I wasn't charged for another month by calling and speaking in depth about having to downgrade immediately. Everything seemed to be okay. Went to office to confirm, but no one was there. They are closed F-Su, so that didn't help either. Went into the website to disable autopay; couldn't do so. As a result, I was charged the entire amount. Now I'm $600 in the hole! Tried my best to explain all of my misfortunes to customer representative, but was treated like absolute scum. DO NOT USE THIS "BUSINESS"! TALK ABOUT SHADY, RIP-OFF CON ARTISTS!! Anything to make a buck, eh? Useless trash people and place.

Main issues: 1. pricing lies (a bait&switch style of pricing). 2. Automatic "insurance" that covers…read morevery little. 3. Their online account access. 1. Ignore promotional pricing - once it's over they happily increase monthly rent by 70% of the normal rate. READ: PRICE WILL INCREASE ON THE 4th MONTH. This is consistent and likely an established business practice. Case 1: promo pricing was 50% off first two months. Large (intentionally nonspecific) unit- $136 "normally" with $68 as rate for promo pricing. Rented in June. Then, rate jumped by $88 to $224/month. Given notice in last week of September (25th) for November new rate start. After raising a stink they dropped it by $22. That's still $66 over what I budgeted. Case 2: Had to get a 2nd unit last day of move and didn't have time to go to a different place (believe me, I would have). A smaller unit at $42/months as "standard rate" (October '25). Promo discount of 50% for first 2 months. Notice received in December (26th) that rate will increase to $75 starting February. Again, over 70% increase in cost. And $33 above budgeted. Like clockwork. They claim: [*Warning - eye roll following reading their statement may cause pain*] "We understand that any change in pricing is significant, and we want to assure you that this decision was made after careful consideration. Our team is dedicated to providing you with the best possible storage experience, including ongoing maintenance and upgrades to our facilities." I watched this building get built. It's new. Upgrades..? No. Maintenance, okay but what kind of incompetence didn't plan for that in initial pricing? It's not incompetence. It's shady and unethical. Cowards. What does $100 get you every month? 2. They make you pay upfront for insurance at $12/mo that covers up to $2k. I suggest not storing items at $200 a month if it's all worth less than that. I gave my documents quickly. I was still charged (for first unit) and had to ask them to refund me since I was charged again. I got a second unit as noted - under the same account, passcode, email etc. They still preemptively charged that insurance despite my private policy being on file already. Needs more refunds again. Very dumb. 3. They have an online account (kinda) but it's limited in function to strictly facilitating them getting your money. You cannot see itemized statements. You cannot submit or view documents. You can update your basic info and payment info and see payment history (only total they took from your account so nothing useful). You must request actual itemized statements EVERY MONTH if you want to see what that extra fee is for. Only positives are the doors work and it's relatively clean. But it's new...we'll see how far their maintenance goes. Go elsewhere.

I have had a 10x14 storage unit at this facility for just over a year and, in that time, my rental…read morefee has been increased by more than 150%. When we started, my "introductory rate" was $103 and the following month it was $183. 3 months later, it was increased to $246 and, at the beginning of this year it was increased again to $279. There is an ongoing promotion and special introductory rate combo where the same size unit is $51 for the first 2 months (the promotion states "Half Off 2 Months") and then $102 after that. Upon seeing this, I thought I might go into the facility to try to negotiate my rental and was met with absolutely no flexibility. I was told that the current promotion and subsequent rental fee was only a promotion and did not represent the complete cost of the unit. When I asked if there was anything they would be willing to do to work with me, they simply stated that rent increases are normal for everyone and they were unable to make any adjustments. So, I will be vacating my unit before the end of this month because of these unreasonable increases.

This is my go-to closest uhaul location. I have always been treated with respect, professionalism,…read moreand had good communication. Each staff has been quick to help, provide information and get equipment on/off. I've rented several times and have had storage units which came free for a month with trailer- all good experiences!

I know that there are bad experiences and life happens but this guy is truly one of a kind when it…read morecomes to disrespectful and unprofessional workers when I arrived with my u-box I asked politely to this guy where I could drop it off sighed and turned back to which he told me 4 sentences in 3 seconds he spoke as fast as he could because he was even mad to talk to which I then asked him "what?" And he responded with just go inside. I decided to just the other worker a few feet away and he was able to help me immediately and told me where to leave it and since we did have a second truck once again the driver asked him where to park to which he showed us in the most disrespectful way possible then finally when my co-worker got out the truck and the U-Haul worker said "f*ck*ng id*ot" under his breath which was the last straw so my coworker told him to sh*t up. I am writing this review because I know some people won't stand up for themselves and this guy doesn't deserve to work at U-Haul. Our company does jobs for uhauls moving helpers all the time and I know this isn't a good representation of U-Haul.

I have had a storage here for over a year and I have never had any problems. My rates stayed the…read moresame throughout the entire time I was here at very affordable prices. I loved how friendly and helpful Savanah was throughout it all she made communication very easy and efficient . Would recommend for people looking for a storage!

We just moved in and we were really impressed with both the facility and the woman who checked us…read morein. Stacy was extremely helpful! I feel like she went above and beyond to make us feel welcome. We have an upstairs unit and the building was very clean inside and out. The elevator is bright and actually works! It seems very secure unlike other area storage facilities. They might be a little pricier but it's 100% worth it.

My rental rate has increase TWICE in 6 months. It has almost doubled. Meanwhile, the price for the…read moresame unit I currently rent is showing at the ORIGINAL price I paid when I first rented it. This is called a bait and switch, and I am cancelling my unit and terminating my relationship with this company, this having happened TWICE now at 2 different locations. Management at both locations never answer, and nobody is ever at the office, I am having to engage via corporate chat instead. If you need help you are SOL...

I have been renting a unit for maybe 6 months now and visit often…read more If you get ahold of on site staff on phone they can be very nice and helpful. Never expect they will pick up, but rather hope they will call you back. I have always eventually gotten a call back. I have never seen anyone available in the office, and I go there a lot. Those who live on site keep 2 cars, one broken down, in the driving paths or unloading zones of the units. They are always in the way and make it difficult for customers already limited on where to park for unloading. This I see as a problem that public storage needs to solve, as those living on site should obviously have a place to park their cars. In addition the bathrooms are rarely unlocked (and no one there to ask to unlock them), which explains why you will find feces and vomit in the bushes on site. Lastly and the reason for my one star rating. Public storage itself uses bait and switch tactics to get you to move your life into their units. I spent a month researching for a need to find something I could afford for a 3 bedroom house worth of stuff. I ended up in a unit I have to drive 40 minutes to get to, so I could save $100. However, 2 months after I get moved in, which took a lot of money and effort, they raised my rent almost $100, which was 1/3 of what I have contracted for, and what I would have paid anywhere else within a few minutes of my apartment. Insanely unethical practice that is preying on people going though hardship, if not homeless already. I have things on auto pay, so they just capitalize off people not noticing that the rent was raised. I will happily change this rating if my experience improves, but this company is shady.

Over the years I have been to a few other public storages. I won't name them or their locations…read morebecause I have already left reviews a long long time ago. I'm telling you that this public storage is so far one of the best I've been to. My stuff is much more secure I can just tell by the layout compared to the other couple storage places. Plus it was getting late about 7:00 I think and I needed to get my stuff put in my storage unit and so I was able to go online and literally get my unit fast signed a couple documents online and boom I was able to go straight to my unit I had a map so it was easy to find. Unloaded everything and was out in time for closing. The day after I got a voicemail from a woman just confirming that everything went smoothly and if there's any problems then to come in or call her back but I haven't found any as of now so a few days later I got a call from a gentleman who I actually spoke to he also just wanted to make sure everything was okay and if there's anything that I needed and I think that they are doing very good job very through we're checking up on the customers that are doing online check-ins which is important and I have not seen or smelt anything like are described in other reviews maybe they got the wrong location because this location is very nice thank you guys for all your help and making this process easy. Sarah

My bill went from $162 to $215. Also the app doesn't give me a contact number. Guess I'll search…read morethe net. Oh also only one hand cart per building. I feel like I'm definitely getting ripped off.

I'm really picky about where I'm going to store my belongs. I looked around the Fairview area and…read morejust saw very unkept storage facilities, that is until I saw Fairview Storage. Sure their website made everything look brand new and secure but would they prove it? They sure did. I made a reservation online, which is different than renting, and within the hour Kurt called me to see if I had any questions. I set up a tour for a few days later and that was that. When I toured the facility I was very surprised and pretty impressed. The front units are privately owned and the rental units are back a bit further. They are only a couple years old and are in very good condition. They have good security cameras and a gate that actually looks like it will keep people out. The inside units are a bit cheaper than the outside ones and are climate controlled and all units use Bluetooth to get in. No more losing keys! Kurt made the rental process super fast and easy. He was really thorough with the contract and was just all around a nice guy. I can tell that I'll have have a good rental experience just by the way they treated me before I even gave them any money.

From the owner: Fairview Storage is the newest storage facility in Fairview, Oregon. We offer RV storage units,…read moreboat storage units and self-storage units in a range of sizes. Our storage facility also features next level security, long access hours, and easy payment options. Rent or reserve your unit online today!