Stored my items here for 4 months & the last month they double the price and I had to pay the full…read moremonth even tho all my items were out by the second of the month. Tried to call, no response and no call back. All of my belongings have mold on them or are damp and smell awful. People are living inside some of these units. The whole thing is sketchy and disgusting. Do not put your belongings here if you care about them at all.

because of public storge i will never use it again,,, i did not want to buy the lock,,, i have my…read moreown lock but the owners not there so you have to waste your time to call and set up a time to return the lock meen while my lock i did not buy is pending in my check account , i heard rumors on face book there was 9 storage units broken into here , i am not really liking this location and only plan to rent just 1 month then i will moving all my items to northwest self storage in gresham they dont force you to buy a lock,,, and they acctually have peaple living on site and and easier to give the person a renter insurance policy i have otherwise you get charged for that too ,, and when i moved in the light switch was broken so the light does not work ,, i had the swing outside door kind of hard to open with out a pull handle

Main issues: 1. pricing lies (a bait&switch style of pricing). 2. Automatic "insurance" that covers…read morevery little. 3. Their online account access. 1. Ignore promotional pricing - once it's over they happily increase monthly rent by 70% of the normal rate. READ: PRICE WILL INCREASE ON THE 4th MONTH. This is consistent and likely an established business practice. Case 1: promo pricing was 50% off first two months. Large (intentionally nonspecific) unit- $136 "normally" with $68 as rate for promo pricing. Rented in June. Then, rate jumped by $88 to $224/month. Given notice in last week of September (25th) for November new rate start. After raising a stink they dropped it by $22. That's still $66 over what I budgeted. Case 2: Had to get a 2nd unit last day of move and didn't have time to go to a different place (believe me, I would have). A smaller unit at $42/months as "standard rate" (October '25). Promo discount of 50% for first 2 months. Notice received in December (26th) that rate will increase to $75 starting February. Again, over 70% increase in cost. And $33 above budgeted. Like clockwork. They claim: [*Warning - eye roll following reading their statement may cause pain*] "We understand that any change in pricing is significant, and we want to assure you that this decision was made after careful consideration. Our team is dedicated to providing you with the best possible storage experience, including ongoing maintenance and upgrades to our facilities." I watched this building get built. It's new. Upgrades..? No. Maintenance, okay but what kind of incompetence didn't plan for that in initial pricing? It's not incompetence. It's shady and unethical. Cowards. What does $100 get you every month? 2. They make you pay upfront for insurance at $12/mo that covers up to $2k. I suggest not storing items at $200 a month if it's all worth less than that. I gave my documents quickly. I was still charged (for first unit) and had to ask them to refund me since I was charged again. I got a second unit as noted - under the same account, passcode, email etc. They still preemptively charged that insurance despite my private policy being on file already. Needs more refunds again. Very dumb. 3. They have an online account (kinda) but it's limited in function to strictly facilitating them getting your money. You cannot see itemized statements. You cannot submit or view documents. You can update your basic info and payment info and see payment history (only total they took from your account so nothing useful). You must request actual itemized statements EVERY MONTH if you want to see what that extra fee is for. Only positives are the doors work and it's relatively clean. But it's new...we'll see how far their maintenance goes. Go elsewhere.

Prompt response and attention to questions I asked versus trying to sell me on something…read more Refreshing...

Needed a refill for our propane tank. We got great service from the owner. Good pricing and…read moredefinitely cheaper than we have found elsewhere. Didn't have to wait and atmosphere was friendly and easy to get in and out quickly. I highly recommend this place!

This is my go-to closest uhaul location. I have always been treated with respect, professionalism,…read moreand had good communication. Each staff has been quick to help, provide information and get equipment on/off. I've rented several times and have had storage units which came free for a month with trailer- all good experiences!

I have had a storage here for over a year and I have never had any problems. My rates stayed the…read moresame throughout the entire time I was here at very affordable prices. I loved how friendly and helpful Savanah was throughout it all she made communication very easy and efficient . Would recommend for people looking for a storage!

We just moved in and we were really impressed with both the facility and the woman who checked us…read morein. Stacy was extremely helpful! I feel like she went above and beyond to make us feel welcome. We have an upstairs unit and the building was very clean inside and out. The elevator is bright and actually works! It seems very secure unlike other area storage facilities. They might be a little pricier but it's 100% worth it.

My sister and I took over a family member's unit. We do not live in the area so we spent 3 long…read moredays going through the unit and speaking to the staff. A word of advice, do make sure a truck can fit into the area your unit is located. Also know you will need to back up your car/truck to get out of some areas, as there are no continuos paths that lead to the exit. My sister and I were very happy with Megan's customer service and willingness to help. The only issue we had is the over pricing of the storage unit's.

The worst customer service. Terrible security. Prepare to have your stuff rummaged through. Prepare…read morefor your rates to increase with no communication other then an email. Prepare for no one to return your calls on any questions you may have or for any help. My rate has increased to $420 when the same unit is listed online at $207 dont fall for the trap. You will regret your decision as I do and no have to find somewhere else to go because this is the 3rd public storage facility I've had issues with. Other ones were rats. Place should be shut down immediately.

Over the years I have been to a few other public storages. I won't name them or their locations…read morebecause I have already left reviews a long long time ago. I'm telling you that this public storage is so far one of the best I've been to. My stuff is much more secure I can just tell by the layout compared to the other couple storage places. Plus it was getting late about 7:00 I think and I needed to get my stuff put in my storage unit and so I was able to go online and literally get my unit fast signed a couple documents online and boom I was able to go straight to my unit I had a map so it was easy to find. Unloaded everything and was out in time for closing. The day after I got a voicemail from a woman just confirming that everything went smoothly and if there's any problems then to come in or call her back but I haven't found any as of now so a few days later I got a call from a gentleman who I actually spoke to he also just wanted to make sure everything was okay and if there's anything that I needed and I think that they are doing very good job very through we're checking up on the customers that are doing online check-ins which is important and I have not seen or smelt anything like are described in other reviews maybe they got the wrong location because this location is very nice thank you guys for all your help and making this process easy. Sarah

My bill went from $162 to $215. Also the app doesn't give me a contact number. Guess I'll search…read morethe net. Oh also only one hand cart per building. I feel like I'm definitely getting ripped off.

I'm really picky about where I'm going to store my belongs. I looked around the Fairview area and…read morejust saw very unkept storage facilities, that is until I saw Fairview Storage. Sure their website made everything look brand new and secure but would they prove it? They sure did. I made a reservation online, which is different than renting, and within the hour Kurt called me to see if I had any questions. I set up a tour for a few days later and that was that. When I toured the facility I was very surprised and pretty impressed. The front units are privately owned and the rental units are back a bit further. They are only a couple years old and are in very good condition. They have good security cameras and a gate that actually looks like it will keep people out. The inside units are a bit cheaper than the outside ones and are climate controlled and all units use Bluetooth to get in. No more losing keys! Kurt made the rental process super fast and easy. He was really thorough with the contract and was just all around a nice guy. I can tell that I'll have have a good rental experience just by the way they treated me before I even gave them any money.

From the owner: Fairview Storage is the newest storage facility in Fairview, Oregon. We offer RV storage units,…read moreboat storage units and self-storage units in a range of sizes. Our storage facility also features next level security, long access hours, and easy payment options. Rent or reserve your unit online today!

I stored an RV here for over a year and always felt it was very safe and secure. The customer…read moreservice was above and beyond that experienced at other storage places.

Powell Storage took great care of us. When we wanted a certain kind of unit they didn't have…read moreavailable, they gave us a great deal on a different one. The access to the storage yard is great, the place is clean and secure, and the manager is just down right nice. He even remembered our name when we came by the office. Great place to store those extra things. We used them both moving to our east Portland house, and most recently as we decluttered our house to prepare it for sale. Great experience both times!!!!