I have rented from Acme Storage on several occasions over the past 10 years. Compared to other…read morefacilities, I find Acme to be very clean, well-maintained, has top notch security and is fairly priced for the size of units they offer. Beyond that, the office staff is great! I have nothing but good things to say about the Office Manager Jennifer. She goes above and beyond what she has to and always greets me with a smile! I highly recommend this storage facility.

Most of the staff there is very friendly, personable, and demonstrates extremely professional…read morebehavior. It is a large and well secured facility with occasionaly limited staff that will reply as promptly as possible to messages that are left after hours. There no longer is a homeless population nearby which has improved the quailty and cleanliness around the area. Everytime I have been at the facility its always been impeccably clean inside. Its location is ideal and prices are reasonable.

Stored my items here for 4 months & the last month they double the price and I had to pay the full…read moremonth even tho all my items were out by the second of the month. Tried to call, no response and no call back. All of my belongings have mold on them or are damp and smell awful. People are living inside some of these units. The whole thing is sketchy and disgusting. Do not put your belongings here if you care about them at all.

because of public storge i will never use it again,,, i did not want to buy the lock,,, i have my…read moreown lock but the owners not there so you have to waste your time to call and set up a time to return the lock meen while my lock i did not buy is pending in my check account , i heard rumors on face book there was 9 storage units broken into here , i am not really liking this location and only plan to rent just 1 month then i will moving all my items to northwest self storage in gresham they dont force you to buy a lock,,, and they acctually have peaple living on site and and easier to give the person a renter insurance policy i have otherwise you get charged for that too ,, and when i moved in the light switch was broken so the light does not work ,, i had the swing outside door kind of hard to open with out a pull handle

Prompt response and attention to questions I asked versus trying to sell me on something…read more Refreshing...

Main issues: 1. pricing lies (a bait&switch style of pricing). 2. Automatic "insurance" that covers…read morevery little. 3. Their online account access. 1. Ignore promotional pricing - once it's over they happily increase monthly rent by 70% of the normal rate. READ: PRICE WILL INCREASE ON THE 4th MONTH. This is consistent and likely an established business practice. Case 1: promo pricing was 50% off first two months. Large (intentionally nonspecific) unit- $136 "normally" with $68 as rate for promo pricing. Rented in June. Then, rate jumped by $88 to $224/month. Given notice in last week of September (25th) for November new rate start. After raising a stink they dropped it by $22. That's still $66 over what I budgeted. Case 2: Had to get a 2nd unit last day of move and didn't have time to go to a different place (believe me, I would have). A smaller unit at $42/months as "standard rate" (October '25). Promo discount of 50% for first 2 months. Notice received in December (26th) that rate will increase to $75 starting February. Again, over 70% increase in cost. And $33 above budgeted. Like clockwork. They claim: [*Warning - eye roll following reading their statement may cause pain*] "We understand that any change in pricing is significant, and we want to assure you that this decision was made after careful consideration. Our team is dedicated to providing you with the best possible storage experience, including ongoing maintenance and upgrades to our facilities." I watched this building get built. It's new. Upgrades..? No. Maintenance, okay but what kind of incompetence didn't plan for that in initial pricing? It's not incompetence. It's shady and unethical. Cowards. What does $100 get you every month? 2. They make you pay upfront for insurance at $12/mo that covers up to $2k. I suggest not storing items at $200 a month if it's all worth less than that. I gave my documents quickly. I was still charged (for first unit) and had to ask them to refund me since I was charged again. I got a second unit as noted - under the same account, passcode, email etc. They still preemptively charged that insurance despite my private policy being on file already. Needs more refunds again. Very dumb. 3. They have an online account (kinda) but it's limited in function to strictly facilitating them getting your money. You cannot see itemized statements. You cannot submit or view documents. You can update your basic info and payment info and see payment history (only total they took from your account so nothing useful). You must request actual itemized statements EVERY MONTH if you want to see what that extra fee is for. Only positives are the doors work and it's relatively clean. But it's new...we'll see how far their maintenance goes. Go elsewhere.

This is my go-to closest uhaul location. I have always been treated with respect, professionalism,…read moreand had good communication. Each staff has been quick to help, provide information and get equipment on/off. I've rented several times and have had storage units which came free for a month with trailer- all good experiences!

I know that there are bad experiences and life happens but this guy is truly one of a kind when it…read morecomes to disrespectful and unprofessional workers when I arrived with my u-box I asked politely to this guy where I could drop it off sighed and turned back to which he told me 4 sentences in 3 seconds he spoke as fast as he could because he was even mad to talk to which I then asked him "what?" And he responded with just go inside. I decided to just the other worker a few feet away and he was able to help me immediately and told me where to leave it and since we did have a second truck once again the driver asked him where to park to which he showed us in the most disrespectful way possible then finally when my co-worker got out the truck and the U-Haul worker said "f*ck*ng id*ot" under his breath which was the last straw so my coworker told him to sh*t up. I am writing this review because I know some people won't stand up for themselves and this guy doesn't deserve to work at U-Haul. Our company does jobs for uhauls moving helpers all the time and I know this isn't a good representation of U-Haul.

I have had a storage here for over a year and I have never had any problems. My rates stayed the…read moresame throughout the entire time I was here at very affordable prices. I loved how friendly and helpful Savanah was throughout it all she made communication very easy and efficient . Would recommend for people looking for a storage!

We just moved in and we were really impressed with both the facility and the woman who checked us…read morein. Stacy was extremely helpful! I feel like she went above and beyond to make us feel welcome. We have an upstairs unit and the building was very clean inside and out. The elevator is bright and actually works! It seems very secure unlike other area storage facilities. They might be a little pricier but it's 100% worth it.

My rental rate has increase TWICE in 6 months. It has almost doubled. Meanwhile, the price for the…read moresame unit I currently rent is showing at the ORIGINAL price I paid when I first rented it. This is called a bait and switch, and I am cancelling my unit and terminating my relationship with this company, this having happened TWICE now at 2 different locations. Management at both locations never answer, and nobody is ever at the office, I am having to engage via corporate chat instead. If you need help you are SOL...

I have been renting a unit for maybe 6 months now and visit often…read more If you get ahold of on site staff on phone they can be very nice and helpful. Never expect they will pick up, but rather hope they will call you back. I have always eventually gotten a call back. I have never seen anyone available in the office, and I go there a lot. Those who live on site keep 2 cars, one broken down, in the driving paths or unloading zones of the units. They are always in the way and make it difficult for customers already limited on where to park for unloading. This I see as a problem that public storage needs to solve, as those living on site should obviously have a place to park their cars. In addition the bathrooms are rarely unlocked (and no one there to ask to unlock them), which explains why you will find feces and vomit in the bushes on site. Lastly and the reason for my one star rating. Public storage itself uses bait and switch tactics to get you to move your life into their units. I spent a month researching for a need to find something I could afford for a 3 bedroom house worth of stuff. I ended up in a unit I have to drive 40 minutes to get to, so I could save $100. However, 2 months after I get moved in, which took a lot of money and effort, they raised my rent almost $100, which was 1/3 of what I have contracted for, and what I would have paid anywhere else within a few minutes of my apartment. Insanely unethical practice that is preying on people going though hardship, if not homeless already. I have things on auto pay, so they just capitalize off people not noticing that the rent was raised. I will happily change this rating if my experience improves, but this company is shady.

I guess I'd like to point out that this is a storage facility to store your stuff nothing fancy…read morejust a storage facility like most of them my one big ripe is they don't have enough carts in the building so you have to either go to the office or hopefully there is one in the building that your storage space is in. It's cool. I mean it's a storage space You know it's a storage space OK

I recently rented a 10' x 10' storage unit at the nearest Public Storage. The exterior of the…read morefacility received a new paint job within the past year or so, which I was very happy to see as a resident of the neighborhood. The interior grounds of the compound, within the fenced area, seem to be well maintained. The buildings and blacktop looked decent. There are cameras and lighting placed throughout the facility for security and safety. Facility entry is accessible via drive-up keypad or by using the downloadable app. Overall, the process of renting a unit was quite easy. A couple of brief phone calls got me a reservation for a unit with a Labor Day discount. Discount deals are always nice, especially when you don't think to look for them. The reservation lasts for a week, which locks in any discount, allows time to shop around, or opt out altogether. It's a good reminder to look for a discount deal and it seems that many storage facilities offer various discounts. The information and readiness updates for the unit I rented arrived via text and email. They were easy to read and the instructions were easy to follow. The unit I was issued was in a fairly clean, dry, and decent condition, although, clean-up directly in front of the unit could have been a little more thorough. The roll-up door was sealed for new tenant readiness, functioned properly, and a new cylinder lock with keys were inside the unit. The only negative to the unit was the medium strength odor of dog. I'm quite sensitive to such odors, as I do not have pets, but this may not be an issue for someone who already has pets. The last thing most anyone wants when putting nice, fairly new furniture and personal belongings into a storage unit, is the prospect of it all having a foul odor when it's time to retrieve it, whether it be due to pets, smoke, mold, mildew, or the like. To help remediate against the odor, I took a leaf blower and blew out the unit. Then, I evenly sprinkled about two bottles of Odor Eaters powder over the concrete floor and covered the floor with Husky brand 3.5 mil plastic sheeting that I cut to size to provide a clean, powder-free space to place my belongings on. In addition, I wrapped the couch and love seat in new moving blankets (which U-haul calls pads) and then stretch wrapped them. I slid the mattress into a plastic mattress cover (also from U-haul), taped it shut, and shrink-wrapped it, as well. All-in-all, I'm fairly happy with the storage unit and facility and don't hold the odor against the facility operator as it has more to do with the previous tenants, or adjacent tenants, and is likely a usual occurrence of the storage business model itself. At least, those are my thoughts on the matter. Overall, I give it 4.5 STARS.

I'm really picky about where I'm going to store my belongs. I looked around the Fairview area and…read morejust saw very unkept storage facilities, that is until I saw Fairview Storage. Sure their website made everything look brand new and secure but would they prove it? They sure did. I made a reservation online, which is different than renting, and within the hour Kurt called me to see if I had any questions. I set up a tour for a few days later and that was that. When I toured the facility I was very surprised and pretty impressed. The front units are privately owned and the rental units are back a bit further. They are only a couple years old and are in very good condition. They have good security cameras and a gate that actually looks like it will keep people out. The inside units are a bit cheaper than the outside ones and are climate controlled and all units use Bluetooth to get in. No more losing keys! Kurt made the rental process super fast and easy. He was really thorough with the contract and was just all around a nice guy. I can tell that I'll have have a good rental experience just by the way they treated me before I even gave them any money.

From the owner: Fairview Storage is the newest storage facility in Fairview, Oregon. We offer RV storage units,…read moreboat storage units and self-storage units in a range of sizes. Our storage facility also features next level security, long access hours, and easy payment options. Rent or reserve your unit online today!

I stored an RV here for over a year and always felt it was very safe and secure. The customer…read moreservice was above and beyond that experienced at other storage places.

Powell Storage took great care of us. When we wanted a certain kind of unit they didn't have…read moreavailable, they gave us a great deal on a different one. The access to the storage yard is great, the place is clean and secure, and the manager is just down right nice. He even remembered our name when we came by the office. Great place to store those extra things. We used them both moving to our east Portland house, and most recently as we decluttered our house to prepare it for sale. Great experience both times!!!!

Property management can be quite rude. I personally had a break in, and nothing was really done…read moreabout it. Luckily I had insurance

Rented me a unit with a cut hasp that could not be locked…read more They initially charged me an "Admin (Move In) fee of $29. When I called to ask for a different unit they did not return my call or make any changes as requested, and do not answer the phone for 3 days now straight. Corporate refuses to give me the same fall sale rate on the new unit because I was 'not a new customer'. Cancelled my rental outright but they refuse to refund the move in fee and now I must engage my bank to recover it. Thanks for wasting my time and renting me a unit that was not fit for rental to begin with. It was fun taking all my stuff there to discover I could not lock the unit, and then take it all back. Cost me 4 hours of time, which is far more valuable than their admin fee for doing NOTHING. Avoid this place at all costs, they couldn't care less about security or their customers.