I have rented in the past. Also I was familiar with several…read moreother people who had rented units in this facility - long term. I mean like over 5 years. Over 10 years. Over 20 years. There's a lot of square footage to maintain. They do an exceptional job, for the most part. Jennifer in the office is well known for going above and beyond when it comes to customer service. I thank Jennifer, Tracy and Acme Storage for some memories I will never forget and a true demonstration of compassion. Every facility has its challenges and it's sometimes difficult to control the actions of others. Overall, during the time I rented at Acme I can honestly say that when someone's presence on the property clearly affected others in a negative manner, they weren't there for very long. I wish you all the best, Jennifer. And forever fond memories of Bob, Peanut and Animal. From Boots

I have rented from Acme Storage on several occasions over the past 10 years. Compared to other…read morefacilities, I find Acme to be very clean, well-maintained, has top notch security and is fairly priced for the size of units they offer. Beyond that, the office staff is great! I have nothing but good things to say about the Office Manager Jennifer. She goes above and beyond what she has to and always greets me with a smile! I highly recommend this storage facility.

If my initial experience with this location of Public Storage, I've got it made and you'd be happy…read moretoo! I started by researching several in the area. I decided on this business and so far, I'm impressed! I was able to reserve my spot via the web site. I immediately received a confirmation. Then I could begin the registration process online. Again, I received a confirmation. As soon as they opened, I had a phone call from the business. When I arrived (that same day) to secure my storage unit, I was greeted so warmly. I was shown the unit I would be renting before signing any paperwork. (It was nice and clean.) The registration process was simple but each step explained thoroughly to me. The office personnel was courteous and thorough. She was thoughtful to the customers who walked in after me. I do not anticipate any problems and should they arise, based on my initial experience, I think they would be resolved easily. I would recommend this place for your storage needs.

BEWARE of this company! This company took over Northwest Storage that I had storage with for 10…read moreyrs, I gave them 30 days notice, they called me several times trying to get me to sign their new lease, I said NO I'm leaving. They told me I had till the 6th to move out, my prior billing due date was on the 8th of each month, I rented a truck, moved out on the 5th, they are trying to collect another month's rent from me telling me I was suppose to be out on the 3rd! NOBODY is EVER there on the posted hours and Sat the 5th when I moved out nobody was there AGAIN and a strange man was inside the facility asking me for hall codes. I felt in danger and all alone in there, this company is a JOKE! Get out asap or you will end up losing your items to THEFT

Main issues: 1. pricing lies (a bait&switch style of pricing). 2. Automatic "insurance" that covers…read morevery little. 3. Their online account access. 1. Ignore promotional pricing - once it's over they happily increase monthly rent by 70% of the normal rate. READ: PRICE WILL INCREASE ON THE 4th MONTH. This is consistent and likely an established business practice. Case 1: promo pricing was 50% off first two months. Large (intentionally nonspecific) unit- $136 "normally" with $68 as rate for promo pricing. Rented in June. Then, rate jumped by $88 to $224/month. Given notice in last week of September (25th) for November new rate start. After raising a stink they dropped it by $22. That's still $66 over what I budgeted. Case 2: Had to get a 2nd unit last day of move and didn't have time to go to a different place (believe me, I would have). A smaller unit at $42/months as "standard rate" (October '25). Promo discount of 50% for first 2 months. Notice received in December (26th) that rate will increase to $75 starting February. Again, over 70% increase in cost. And $33 above budgeted. Like clockwork. They claim: [*Warning - eye roll following reading their statement may cause pain*] "We understand that any change in pricing is significant, and we want to assure you that this decision was made after careful consideration. Our team is dedicated to providing you with the best possible storage experience, including ongoing maintenance and upgrades to our facilities." I watched this building get built. It's new. Upgrades..? No. Maintenance, okay but what kind of incompetence didn't plan for that in initial pricing? It's not incompetence. It's shady and unethical. Cowards. What does $100 get you every month? 2. They make you pay upfront for insurance at $12/mo that covers up to $2k. I suggest not storing items at $200 a month if it's all worth less than that. I gave my documents quickly. I was still charged (for first unit) and had to ask them to refund me since I was charged again. I got a second unit as noted - under the same account, passcode, email etc. They still preemptively charged that insurance despite my private policy being on file already. Needs more refunds again. Very dumb. 3. They have an online account (kinda) but it's limited in function to strictly facilitating them getting your money. You cannot see itemized statements. You cannot submit or view documents. You can update your basic info and payment info and see payment history (only total they took from your account so nothing useful). You must request actual itemized statements EVERY MONTH if you want to see what that extra fee is for. Only positives are the doors work and it's relatively clean. But it's new...we'll see how far their maintenance goes. Go elsewhere.

Prompt response and attention to questions I asked versus trying to sell me on something…read more Refreshing...

Needed a refill for our propane tank. We got great service from the owner. Good pricing and…read moredefinitely cheaper than we have found elsewhere. Didn't have to wait and atmosphere was friendly and easy to get in and out quickly. I highly recommend this place!

This is my go-to closest uhaul location. I have always been treated with respect, professionalism,…read moreand had good communication. Each staff has been quick to help, provide information and get equipment on/off. I've rented several times and have had storage units which came free for a month with trailer- all good experiences!

I have had a storage here for over a year and I have never had any problems. My rates stayed the…read moresame throughout the entire time I was here at very affordable prices. I loved how friendly and helpful Savanah was throughout it all she made communication very easy and efficient . Would recommend for people looking for a storage!

We just moved in and we were really impressed with both the facility and the woman who checked us…read morein. Stacy was extremely helpful! I feel like she went above and beyond to make us feel welcome. We have an upstairs unit and the building was very clean inside and out. The elevator is bright and actually works! It seems very secure unlike other area storage facilities. They might be a little pricier but it's 100% worth it.

My sister and I took over a family member's unit. We do not live in the area so we spent 3 long…read moredays going through the unit and speaking to the staff. A word of advice, do make sure a truck can fit into the area your unit is located. Also know you will need to back up your car/truck to get out of some areas, as there are no continuos paths that lead to the exit. My sister and I were very happy with Megan's customer service and willingness to help. The only issue we had is the over pricing of the storage unit's.

The worst customer service. Terrible security. Prepare to have your stuff rummaged through. Prepare…read morefor your rates to increase with no communication other then an email. Prepare for no one to return your calls on any questions you may have or for any help. My rate has increased to $420 when the same unit is listed online at $207 dont fall for the trap. You will regret your decision as I do and no have to find somewhere else to go because this is the 3rd public storage facility I've had issues with. Other ones were rats. Place should be shut down immediately.

My bill went from $162 to $215. Also the app doesn't give me a contact number. Guess I'll search…read morethe net. Oh also only one hand cart per building. I feel like I'm definitely getting ripped off.

Over the years I have been to a few other public storages. I won't name them or their locations…read morebecause I have already left reviews a long long time ago. I'm telling you that this public storage is so far one of the best I've been to. My stuff is much more secure I can just tell by the layout compared to the other couple storage places. Plus it was getting late about 7:00 I think and I needed to get my stuff put in my storage unit and so I was able to go online and literally get my unit fast signed a couple documents online and boom I was able to go straight to my unit I had a map so it was easy to find. Unloaded everything and was out in time for closing. The day after I got a voicemail from a woman just confirming that everything went smoothly and if there's any problems then to come in or call her back but I haven't found any as of now so a few days later I got a call from a gentleman who I actually spoke to he also just wanted to make sure everything was okay and if there's anything that I needed and I think that they are doing very good job very through we're checking up on the customers that are doing online check-ins which is important and I have not seen or smelt anything like are described in other reviews maybe they got the wrong location because this location is very nice thank you guys for all your help and making this process easy. Sarah

I'm really picky about where I'm going to store my belongs. I looked around the Fairview area and…read morejust saw very unkept storage facilities, that is until I saw Fairview Storage. Sure their website made everything look brand new and secure but would they prove it? They sure did. I made a reservation online, which is different than renting, and within the hour Kurt called me to see if I had any questions. I set up a tour for a few days later and that was that. When I toured the facility I was very surprised and pretty impressed. The front units are privately owned and the rental units are back a bit further. They are only a couple years old and are in very good condition. They have good security cameras and a gate that actually looks like it will keep people out. The inside units are a bit cheaper than the outside ones and are climate controlled and all units use Bluetooth to get in. No more losing keys! Kurt made the rental process super fast and easy. He was really thorough with the contract and was just all around a nice guy. I can tell that I'll have have a good rental experience just by the way they treated me before I even gave them any money.

From the owner: Fairview Storage is the newest storage facility in Fairview, Oregon. We offer RV storage units,…read moreboat storage units and self-storage units in a range of sizes. Our storage facility also features next level security, long access hours, and easy payment options. Rent or reserve your unit online today!

I stored an RV here for over a year and always felt it was very safe and secure. The customer…read moreservice was above and beyond that experienced at other storage places.

Powell Storage took great care of us. When we wanted a certain kind of unit they didn't have…read moreavailable, they gave us a great deal on a different one. The access to the storage yard is great, the place is clean and secure, and the manager is just down right nice. He even remembered our name when we came by the office. Great place to store those extra things. We used them both moving to our east Portland house, and most recently as we decluttered our house to prepare it for sale. Great experience both times!!!!

Property management can be quite rude. I personally had a break in, and nothing was really done…read moreabout it. Luckily I had insurance

Rented me a unit with a cut hasp that could not be locked…read more They initially charged me an "Admin (Move In) fee of $29. When I called to ask for a different unit they did not return my call or make any changes as requested, and do not answer the phone for 3 days now straight. Corporate refuses to give me the same fall sale rate on the new unit because I was 'not a new customer'. Cancelled my rental outright but they refuse to refund the move in fee and now I must engage my bank to recover it. Thanks for wasting my time and renting me a unit that was not fit for rental to begin with. It was fun taking all my stuff there to discover I could not lock the unit, and then take it all back. Cost me 4 hours of time, which is far more valuable than their admin fee for doing NOTHING. Avoid this place at all costs, they couldn't care less about security or their customers.