I am not a fan of moving I have had nothing but bad experiences with moving companies before. Believe me when I had to move because of a new job I was dreading to have to go through the experience. When I reached out to United Moving Experts and spoke to Garrett he assured me he would make sure the whole process went smoothly. He did not disappoint, the whole move was made as easy as can be. They changed my fear of moving and actually made it a pleasant experience. Thank you to United Moving Company and especially Garrett for making my moving experience an easy and dare I say enjoyable one. I would definitely recommend them to anyone who has to move. read more

CAUTION, CAUTION, CAUTION!! Do opt any service from this company. This company is not trustable at all . They will talk to you as the best ever and will agreed with all your conditions until get the deposit amount. Once they received payment will start playing around with you and bring all the policies contracts etc etc to save them and wont refund the amount. I had very bad experience with this company. My sincere request is to pay bit higher with a trustable company but don't go for this even they offer you the free service , because you don't know whether your good will reach to the destination safely. This company doesn't deserve for rating 1 also. To save yourself aggravation and money, avoid United Moving Experts and Good luck! read more

Moving was such an incredible stressful time for me and my four kids, but the crew at United Moving Experts made it easy! I really appreciated their attention to deadlines and their care with my valuables - especially my antique china! The access to our second floor was limited to a narrow stairway, but the United crew made it work. My kids were super-excited to sleep in their own beds on the first night in their new home, and I was really grateful for the help putting all the beds together. I was extremely satisfied and I would recommend Garrett, Mitchell and the hard-working crew at United for any of your moving needs. I would definitely use them again in the future. Although, I'm hoping to not be moving again anytime soon! read more

Do not use this company. They are a scam,. All they do is pocket the money and call line up another company to actually do the moving . When the movers come, they tell you this and request the payment owed to them so it ends up costing you double. All United Moving does is make a phone call for around $1500. We moved my 93 year old Dad from Iowa to Wisconsin and he did not have much furniture. He moved from one assisted living to another and it cost us double what we were told. Do not do business with this company. I wish I would have read the reviews before choosing this company! read more

This company is a fraud! They hired a company to do my move that didn't have a license to move household goods. They sent someone to my house to survey my items then increased my bid the day prior to the move by 9000 dollars when I figured out they were sending a Penske truck to do a 4200 square foot move. I paid for a full pack and they wrapped my China in a blanket. They are horrible and should be out of business! read more

I wish I had read all of the reviews below before hiring this incompetent and dishonest company to move my belongings across the country. DO NOT use this company. Everything you have read in other reviews is true. All of the same things happened to me during my move and then some. United Moving Experts has great customer service BEFORE you actually do your move. A guy by the name of Mike helped me to organize the move. Once there were issues, Mike was never heard from again. I was given an estimate of $7000 to move my things; someone from their company (or a third party that they hired) came out and looked at everything and then they sent the final contract. I signed it and paid a deposit. On moving day, a third party moving company - Direct Movers out of Union City - came to my house. The person overseeing that from Direct Movers told me that he would have to re-estimate everything and that my stuff would not fit in the truck. The estimate was double the original estimate. They also tried to bargain with me and give me an "all-in" price versus a price based on weight. A guy by the name os "Sal" owns Direct Movers and he was extremely unprofessional, like the other employees at United Moving. Direct Movers, and thereby United Moving Experts, also forced me to pay two other fees totaling $1250 or they would not take my stuff. Once they left my house after being very careless with everything, and not being able to fit everything in the truck so they had to come back the following day, I could not reach United Moving Experts to find out where my belongings were. Anthony, supposedly the owner, would not return my calls, email or text. Lots of other things happened by the time the truck got to my destination where I was then told that the truck could not fit on my street and they would have to charge me an additional $1000 to shuttle the items from a smaller truck to my home. They parked close to 20 miles away to do this, it took two loads to get it to my home and close to 20 items were damaged as the packing materials they charged me for were not used and the bulky items they charged me for were not packed correctly. Boxes came out of the truck broken down and torn. I could not check off the items coming off the truck fast enough as they workmen just wanted to get everything done. Anthony at United Moving Experts will not return my calls, emails or text messages. I am reporting United Moving Experts and Direct Movers to the Dept. of Transportation, Better Business Bureau, Chamber of Commerce (in Florida and Delaware where they seem to do business) and taking legal action for being charged for work that was not done, and I can not get any insurance claim information from Anthony and United Moving Expert. This company should get a minus 100 rating. As mentioned, DO NOT GIVE THEM YOUR BUSINESS. They are a broker and will not stand by any contract or work. read more

Terrible terrible company.. You will be better off carrying your stuff on your back if you want to have an idea when it will be delivered. Things were picked up on 14th its 29th and still no word on when my things will be delivered.. Run as fast as you can from this 2bit operation.. (update Dec 4) Still no delivery..They arent even movers. Its some "Broker" that will find any POS company or guy with a truck to move your stuff. Ive had to reschedule my flight twice since my plan was to fly to our new home before my family arrives but still no word from these idiots.. read more

Long review, but bottom line up front is I highly recommend you DO NOT DO BUSINESS WITH THIS COMPANY. Here's my experience. Needing to move several pieces of antique furniture and some personal items across country I searched on line for moving companies. My search brought me to United Moving Experts, among others, as I imagine your search did. I had two criteria, besides price, that I was looking for in selecting a mover (or broker). One was I expected a pre-move walkthrough and the other is I wanted my estimate and actual payment to be based on weight, not volume. That second requirement was key. Different movers can load the same items and get significantly different cubic feet used. But the weight is the weight, and I had a pretty good idea of how much my stuff weighed. That's why the government and most private companies that offer relocation do your move by weight. United Moving Experts promised me both. I worked with a sales rep (George Mack) that was very responsive; right up until the company got paid. He gave me his cell number and promised to work with me throughout the move. He called and texted numerous times, mostly pressuring me to sign and pay the deposit as he had the "space reserved on the truck" at "56 cents per pound" (actual quotes) but summer rates would kick in and price would go up to 60 cents. I signed. After that I was also contacted by customer service, who had me complete the paperwork, confirmed what I was moving and said I should contact them if I had any questions or problems. I agreed to a three day window for pickup, a Tuesday through Thursday. On the Monday afternoon before the window opened I was called by the actual mover and told they'd do the pickup the next afternoon. I asked about a walkthrough, as the broker had promised, and the mover said they didn't need to as there wasn't that much to move and the truck would be empty. I agreed. The pickup went smoothly until the bill of lading was presented. The cost was by volume, not by the weight estimate, and was over 50% higher than the estimate. I complained to the mover but he said they always move by volume and I had to pay that amount. I called and texted George Mack, my rep who promised to be with me throughout my move, and he didn't answer the phone and never responded to my text. I emailed customer service (still not too late to direct the mover to also get the weight). I never got a response from them either. So my conclusion is the United Moving Experts is, at best, incompetent at selecting and managing the movers who will transport your good, or, at worst, dishonest and operates on a business model that is based on a lack of integrity. In either case, they do not deserve your business. read more

Do not use their services. They contract out with small vendors such as Diamond Moving and Storage which sucks! The final charge is 3 times the amount of the estimate. These people do not care about your delivery. They suck! read more

FRAUD - DO NOT USE THIS COMPANY - UNPROFESSIONAL, DISHONEST, CORRUPT! Worst business experience of my life. This company is a dishonest broker not a moving company. They use dishonest "bait-and-switch" tactics and they assign their jobs to low-end, unprofessional, untrained and borderline dangerous moving companies. Their sales guy Michael is extremely dishonest and seises to respond to any inquiries as soon as the "initial" contract is signed. Within 30 mins of the movers arriving, the driver put a "revised" contract document that was literally $ 2x my original contract. He said "I am NOT the moving company....I am the driver. You only signed an 'estimate', now you need to pay the difference". As I objected vehemently, he began to negotiate with me and refused to complete the move until I sign the contract and pay the difference". In a normal situation, I would have told them to leave, however, we absolutely needed to move out that day because my daughter's lease was expiring and we needed to drive back to Chicago. I immediately called United Moving Experts and spoke to a guy on the phone. He claimed that the manager was not available and that he would formally "escalate" for me. As of today, I have not been able to get a response from United Moving Experts...multiple calls and a professional email explaining the situation....yet no response. The story gets worse. The movers were supposed to arrive in Chicago on August 9th at 2pm. I took a half day off of work and waited for hours. I called and texted with no response. Finally at 8pm the driver called and said there was a mistake and that he would not be arriving. He told me he was in another state and would come on Sunday...but he didn't give me a time. I waited all day on Sunday and they never arrived. They called me Sunday night and said "we will be there on Monday evening between 5-6pm. They eventually arrived at 9pm on Monday night in the pouring rain. Within mins they demanded an additional $300 claiming that there was an extra fee for storage time past 30 days. I showed them a copy of my original contract where it clearly stated "45 DAYS FREE STORAGE". He completely dismissed my written contract and said " I am a different company, you need to pay the extra or we will not give you your stuff". Then he demanded either cash or a cashier's check...even though I originally paid via personal check and I was told by United Moving Experts that they would accept personal checks". The moving literally refused to release any of my possessions until I returned with $1200 cash. By now it was 9pm and I needed to go to an ATM to withdraw cash. After paying them CASH, they began moving my stuff. They did not cover the stairs, the mover was wearing flip flops, they continually walked through mud rather than the sidewalk, they did NOT reassemble the couch or bed...and our most expensive piece of furniture was completely damaged to the point where it could not stand upright (the base and feet were crushed). The reluctantly let me take a picture of it and told me to call the moving company. I told the driver there was no reason to bring the crushed furniture up the stairs because to could not be repaired. He then tried to charge me an ADDITIONAL $300 to take the crushed furniture away!!! Of course I called and sent and email....NO RESPONSE. I am also filing a formal complaint with the BBB. DO NOT USE THIS COMPANY. read more

this company is a scam. i need somebody to solve my issue asap!!!!! it has been more than a month and i still have not receive my items which they promised 3-14 days. my items are nowhere to be found. when i called, eveyone gave me attitude and refused to solve the problem. they kept telling me that "i will call you back" which they never call me back. one of the lady at customer service line even yelled at me. this is so unprofessional. absolutely ridiculous. read more

WORST MOVING EXPERIENCE OF MY LIFE. Movers showed up in a rental truck smoking and late, lied about the contract being a binding estimate, and were two days late on the move. United moving experts did Jack about it. I literally made this account to leave this review! They give you a low ball estimate and demand a deposit up front, then the raise the price on you. "binding-not to exceed" estimate has fine print. Nothing binding about it. DO NOT USE UNITED MOVING "EXPERTS" read more

I got my things back last week from the carrier company when they finally returned my calls. United Moving Experts said they were having further information about the charges emailed about a month ago but I got nothing from them. I'm done calling because customer service will say they are there to represent me and help, but hasn't done anything but give me the run around. They also have absolutely zero explanation of why it's ok that Adam didn't deliver on anything he promised. I could post the desperate text messages he sent when we were deciding between them and another company, but I'm not that low. He had no intention of doing anything and literally pulled prices out of his bum without any agreement with the carrier company that he contracted our move out to. United Moving Experts, if you'd like to contact me and offer an actual explanation besides that you just scammed us, I'd be happy to hear it and post an update. However, something tells me I'll hear nothing but crickets. read more

I wish I would have read reviews before using this horrible company. They pretty much doubled the price and one reason we used this company is that they said they would get her stuffed into her assisted living by tomorrow August 21st. They told her they would call 24 hours. When she still had not heard from them I called and her ites are still in a truck in Las Vegas and they could not give me a time frame . Could be up to 14 days and pretty much blew me off. Manager Kayla very unprofessional and Mover Kasey could care less. Disappointed in Ben James and Mike Garcia who were very dishonest about everything. DO NOT USE DO NOT USE. Will keep you updated when my Mom finally gets her stuff .DO NOT USE THIS COMPANY read more

Absolutely the WORST and most dishonest and unprofessional company I have ever dealt with. Sure, initially they are nice and sound like they're your savior and that all will be smooth and no hassle. WHAT A JOKE!!!! I acquired their services to move one of my best friends back to Colorado from North Dakota and it was literally a complete crap show. They changed my estimate 3x before finally getting a plan layed out. It went from $2300 to $5700 in a matter of 3 phone conversations. While I was pissed, I agreed because I needed to get her back home. I agreed because they said that it would go down. Well they didn't even weigh the load so obviously there'd be no way to determine actual cost. They confirmed a day and time and then never showed up until the next day... didn't even have room for everything and my friend loaded her own stuff!! It took them way too long to travel to Colorado and when they finally showed up at 11pm they threw her stuff into storage, broke items and actually stole all of her tools! As of today we are still getting the run around and are trying to get our money back. Worst possible moving experience anyone could have had! Avoid at all cost! read more

I never knew how much of a hassle moving could be. This was a headache until I came across these guys. I spoke with Greg, and he guided me through the entire process. He was very thorough with my inventory, and guaranteed a service level I needed. The movers showed up on time and ready to go in Cincinnati and got my furniture safely down to Miami, FL. I thought the price seemed steep at first, until I realized I was paying for service. I have a great deal of antiques that needed to be wrapped, so Greg suggested his team of experts handle the pack up. THANK GOD!! I'd have broken everything if I'd done it myself. If you're looking for an easier, softer way, get in touch with Greg. "Moving sucks," he said. He was right until United Moving Experts were behind me, they helped me understand why hiring professionals is so much easier. Thanks Greg, and from our family to yours at United Moving Experts, thanks again for making our move that much easier!!! read more

This company is a broker. They appeared to be nice at the beginning, before you sign a contract, but then after you signed a contract beware of their price increase, using movers with poor reputation, and horrible customer service. There were positive reviews that may not be legitimate, that is, from someone other than actual customers. Still decide to use this company? You have been warned! read more

The process of moving is one of the top five most stressful things I've ever had to deal with me life. Luckily for me I found UME. When I put my number down in my moving inquiry I figured I'd have a bunch of people calling me to rip me off. But instead one of my first calls was with their lovely representative named Jennifer. We chatted briefly about the move and then she took my inventory and double checked to make sure I'd have no problems when the truck arrives to get my stuff. She laughed with me and was super patient as I had two young children and our feisty terrier barking in the background. She answered all my questions of which there were many. The customer service department and management team were also super professional and friendly. They got me an amazing quote and I reserved immediately. I will be referring anyone I know who is moving to them from now on. I'm moving next month and am no longer dreading it!! read more

hired this company to pack and move me from Arkansas to south Carolina around may 2019. I paid them the deposit but they did absolutely nothing. I am still trying to get my deposit back and we are into December now and refuse to send me my money. they did send me one check, but it bounced. every time I call them they say that they are working on it and will reach back out to me but they don't. what I am trying to say is be carful of this company. be mindful of what company you get and check them out before paying up front. this company should not even be in business. read more

This company appears to be nothing but con artists practicing conspiracy and blackmail. READ ALL THE BAD REVIEWS! All the same MO. Lowball customer, get deposit, wait until last minute and raise price. THEN in comes 1 STAR movers (driver arrived with an actual U-Haul Truck and the crew was literally found that day on Craigslist). Driver demanded MORE money then asked for a TIP TOO. When the driver showed up at our new house, he demanded even MORE money before unloading. After reluctantly paying him, NO MOVERS arrived. I had to unload a 27' truck MYSELF! Found while unloading we had missing items, items that were "swapped" and a damaged washer, dryer and recliner sofa. All told, we paid over $7000 for a move that should have cost us no more than $4000. After complaining online, I was told to call or email Customer Service, which I did. Over a month later STILL NO REPLY! read more

Stay away from this company. Any reputable mover DOES NOT require a deposit. Any Reputable company gives you until 7 days prior to tour move to cancel the move if something comes up. This outfit only gives you seven days after you sign up. I gave them a four thousand dollar down payment. Eight days later circumstances prevented my move. They would not refund my deposit. I disputed the charges on my credit card and they wrote the credit card company and informed them of their misleading contract and also told them that because of the weight that I would need two trucks, however they assured me that I would have a semi to pick up my things. They lied to me at every turn. They will send some 26 foot truck and then charge you more for your move when you need another truck. They lied on their first reply on my last review and said that someone would call me and see if they could work something out. That Never Happened. I ended up moving with Allied Van Lines and it could not have gone smoother. Please do not trust this company. read more

Buyer beware!! I had the misfortune of hiring United Moving Experts to assist me in my move from Carolina to Florida. Unbeknownst to me this company is a farce. It is taking up advantage of people under the guise of a moving company when they are in fact simply a facilitator, middleman that takes your money and contracts out your move to an alternate company. This is the misfortune that I had. After signing the contract with United Moving Experts on the day of my move, United Moving Experts did not come to my home to obtain my belongings as expected, a subcontracted company by the name of Household Hauling came to my home with a simple Enterprise Truck to move me. After having to accept that I had no choice but to move forward with them, as I had to move. I declined for the second time their "30 days free storage to their customers" option. I informed Household Hauling of when I would like my items delivered to Florida. It was not until days later when I contacted Household Hauling they then told me it could take up to 21 days for my belongings to arrive and that my items would, in fact, be placed in storage during that time, which is something that I never agreed to. I explicitly requested that my belongings not be placed in storage. Unfortunately, my items were placed in storage against my request and were delivered to me 23 days after my requested date, without explanation or compensation for the time I was without them. If a 23 day delivery was not bad enough the condition in which I found my belongings was. After meticulously packing my belongings to the extent of even purchasing television box for my flat screen TV, many of my belonging were delivered damaged. The most disappointing loss was my flat screen TV which was cracked and no longer working and resulted in me having to discard it. This event has caused me a significant amount of stress and grief as I remain in a battle with both United Moving Experts and Household Hauling to be compensated for my losses. To make the situation worse all my communications with household hauling has been wet with rude and non-empathetic feedback. They have been absolutely no help to me and have not demonstrated that they have any intention of making the situation right which has forced me to take legal action. I write this to inform anyone who is considering utilizing these companies for a move to take my situation into consideration and possibly look elsewhere. Neither, United Moving Experts and Household Hauling are worth to be hired for any moving. read more

UME had been professional from start to finish, moving can be expensive and stressful, but Kris, my relocation specialist,made our move from NJ to FL very easy on my family. The Carrier and his crew were extremely professional and careful with our things. Our price did go up a little on the moving day, which was expected, because we had a lot more stuff to bring than we had planned for. Luckily they made enough room on the truck. All in all I would recommend United Moving Experts. Thanks again Kris! read more

My 80 year old mother was moving from Pennsylvania. They asked me what items she had. I told them, and even after the move, they confirmed that the larger items I had provided for them were accurate. They asked me how many boxes of stuff she would need them to bring for packing her other stuff. I told them that I didn't know - "You guys are the movers," I said. "You tell me." I also told them the amount of space she had in her house, and they suggested 25 boxes. I was assured that the estimate was going to be higher than what everything actually cost. I also expressed my anxiety that the list might be inaccurate, and that the movers wouldn't be able to do the move. I was assured that they would never leave my 80 year old mother in the lurch. On the day of the move, I was called and told that the estimate of $3200 was not adequate and that the total cost of the move would be $7000! A previous 40% discount that they claimed to have given me on the original estimate "no longer applied." My mother was selling her house the next day, and so they had me by the balls. I was told that if I didn't agree to the new amount, they would leave and I would forfeit my $1479 deposit. Of course, I had to agree, because I had no other arrangements. My mother was treated rudely, at least 10 pieces of furniture arrived with scratches on them, and they got away with the biggest bait-and-switch job I have ever been the victim of. Just a warning - this company doesn't do any of the moving. They charge you a deposit, and then they farm out the actual move to another company. United Moving "Experts" keeps the deposit, and the people doing the actual move keep whatever you give them on the day of your move. You'd be better off finding a company directly than to pay these people to charge you to make the call and then do none of the work. The primary goal their sales team has is to get you to sign the contract and hand over the deposit. Once they had my money, they couldn't have cared less whether my mother moved or was stuck with no options - they had their money, and that was all that mattered. They were willing to tell me anything I wanted to hear to get that signature. Find another company, and make sure to ask whether they will be the ones who do the actual move. I don't know how these people can sleep soundly at night, leaving an elderly woman to fend for herself, but they can't be very nice people if this experience hasn't burned their consciences. read more

Do not use this company. This company is the broker, not the carrier. They just take your money upfront and do not care for the quality of their service. 2 weeks before moving day I paid them 50% of the moving cost upfront. This is their 50% not a dime is going to the movers, scheduling for the moving of a small business to other location (6 miles apart). "We have a detailed list of items to move. Price will never go up. Most likely it will go down" - the sweet end of our conversation. On the day we agreed to move, at 9 am, the movers just did not appear. 1 hour later I started calling them, "Sorry, we are working with the driver... Sorry, our driver was involved in an accident. We are dispatching a second driver... Sorry, second truck got broken. We are working on a third driver... Call to negotiate with third driver yourself" - just a few distinguishing words from our many conversations. This was just day 1. By 3PM United Moving Experts (UME) finally conceded: "We need to find better truck. We will do the moving tomorrow". I had no choice, I had to move that weekend. Abusing my situation into giving them a second chance. On the second day the two promised movers did arrive. After looking around they had claimed: "UME gave us too little for this job, you have to pay us much more, and we will come tomorrow with more movers". They left, refusing to move even some of the items listed in my agreement. This severely hamstrung my business for the upcoming week. In addition to this, they never refunded me for their blunder as promised. "We will return your money first thing tomorrow morning". One week of "tomorrow mornings" later - "We are still reviewing your case". After two days of hassle, I decided to read a few reviews on Yelp. I wasn't alone. Everyone said the same thing. Scam. Now I see why they demand the same fee that you are paying the movers, they are a greedy selfish company, that thrives off of those who don't know better. I lost a lot of money. Both, direct and indirect. Packing/Unpacking, looking for movers in rush etc. So, I will be filing a law suit. Do not use this company. They are greedy and don't care about the quality of the service they deliver. read more

If you value your belongings and your sanity than you will not use this company. After posting my need for a mover on line I recieved several inquiries, United Moving Experts, UME. being one. They where the most aggressive and lowest price. Ron gave me a quote, after a brief inventory over the phone. He then sent me a contract with the stated price listed. I sent him a thousand dollar down payment and thought we were good to go. Then he calls me 7 days prior to the move date and after a more complete inventory he re quotes me a price aprox. 150% the original price and this is after I can request my deposit back. When I told him I would not pay that amount and hung up He called back and quoted me a price that was only 80% greater than the first quote. I went ahead and accepted it reluctantly knowing I would be hard pressed to find another mover in time. UME is a broker not the actual moving company. They hired Interstate relocations services to do the actual move. IRS called the day before the move and stated they would be there in the morning of 6/17/2019 , we had to be out of our house by 8:00 pm . They did not show up until 3:45 I explained the situation and they Stated "no problem" Cedric , driver, then spent the next 45 minutes doing a detailed inventory of my belongings. Several times during the loading of our belongings we asked "are you going to have enough room for everything" the ans. was always "no problem". At 8:00 pm we still had several items to load including several large furniture item and the truck was almost full.and the new owners of our house waiting I ask again and was told that they would go and unload some stuff and then come back and pick up the remainder of our stuff, which they did, As it was it was after 10:00 pm before we left our house and Cedrick explained that they would rent a U-Haul in am and bring all our stuff to our new home to deliver on 6/18/2019. When they arrived at 4:00pm the next day with only the one truck I ask about it and he said they had rearranged, indicating that they had repacked and got it all in one load. As they continued to unload my wife noticed some significant furniture items not present. ie: bottom half of dresser, a desk, a kitchen island, 4 pieces of a 5 piece entertainment set. etc... all toll 15 items. When I asked Cedric about it he said did they not call you? my answer was NO! He stated they where to call and explain that they would be bringing that stuff up in a day or two. and then they left. When no one called in 2 days I called them and continued to do so for the next 64 days I called UME and IMS at least 2-3 times each week always getting the run around and usually leaving a message and only getting a return call 3 to 4times we did finally get our furniture , all but one piece. But I would never recommend either of these two companies to anyone. read more

I was moving from Indianapolis, Indiana to Miami, Florida. Ive never moved long distance and was absolutely terrified. I opted for full service and they were amazing! They showed up on time, and even careful packed up my great grandmothers china that has been in my family for over 40 years. It arrived to miami with no issues and i am more than satisfied. read more

this is the worst company I ever saw, on the day of pickup my household their vendor increased the quote from $1537 to $2600 they said there are lot of stuff in one bedroom, now when i asked them to send my stuff their vendor company is asking for another $1000 as they are saying that I am asking them to deliver stuff in texas but it was originally decided with the united moving company that i need my stuff either in texas or atlanta at the time of booking they said there will not be any extra change as the price is same for both location. but now when I am asking them to deliver in texas they are asking for $1000, this is too much and its like a blackmailing because they have my whole household. i will never recommend this company to anyone, I am facing its a big fraud company. read more

I chose United Moving Experts after shopping around for quotes with several Dover based moving companies. United Moving offered the fairest pricing I could find, and I was pleasantly surprised after choosing to move forward with Unified Moving to discover how accommodating and eager to help this company was. The employee that I spoke in order to arrange for my move out of Dover, Garrett, was pleasant and easy to deal with, assuring me that I had chosen the right movers. The team arrived nearly exactly when they had told me they would, and both my furniture and boxed belongings were packed up much faster than I had expected. The team had my possessions over at my new property faster than they had estimated, and I encountered zero damage. There were no surprise costs or unmentioned expenses, and I felt the pricing was more than fair for the quality of service I received. I would highly recommend United Moving Experts to anyone moving into or out of the Dover area! read more

This has been a nightmare at best.... First quote came and sounded good, a week later they called a couple of days before the move to go over my goods again, price jumped up to over $2500 extra and at that time they have my deposit locked down and non refundable. Now that original pickup date was a Thursday and they said that they wouldn't be able to get another carrier to pick up until Sunday or Monday because the original pickup truck didn't have enough room because of the way they took my inventory down. There was no significant change but they said I went from 300 csqft to 900 csqft... I even dropped down to a one room from the original quote, other than that told the person the same I told the other getting my goods listed. Sunday and Monday came and went and no communication from UME and I had to contact them again, Tuesday the driver had problems with the previous job so now it looks like Wednesday. I had to do all the calling because the UME does not care for the customer, after talking to the customer service the first time they apologized and said that this fell throught the cracks, then repeated the no contacting the customer when delays happened again. UME is a fire and forget company, do not use them. Except for the another person calling me back to jack up my quote, no one from the company called me for any updates, I had to do all the calling. UME called the trucking dispatch and told the driver to get in contact with me, which is crazy since he is loading and driving (busy) while UME rather have left me in the dark. They just apologized and said that they cannot take responsibility of the truck and delays. UME are only experts of getting your money and running, customer service is non-existent and the UME is not customer friendly. Living out of boxes with an 8 month old baby is not fun, I should have just went with my first thought and rented the UHaul. read more