I contacted the dealer on Monday February 22 and setup an appointment for Tuesday February 23 at 11:00am a person named Michelle texted me to confirm vehicle was available and waiting for my arrival for a test drive when. I arrived there asked for Fred as he was the person who was going to take care of me, Fred was not available and asked another salesman to assist me, when i told the salesman that I was there to see the vehicle I was coming to see he told me that he sold the vehicle last night from there on I knew i was wasting my time with this dealer who clearly is doing bait and switch to try and make you buy something you do not want And for all of you out there here is the clarification about bait and switch so you all understand this guys will shortly be involve in a lawsuit for doing this I wasted two hours of my time from running my business Read below what this people is doing Bait-and-switch is a term for a scam where a business advertises a great product or service for a low price. When prospective customers attempt to buy the product or service, however, they find out that the product is not available. The business uses this opportunity to try to sell customers a more expensive product instead. Many different businesses have used these scams to entice customers to buy expensive products and services. As a consumer, you need to know how to identify a bait-and-switch scam and protect yourself from being taken advantage of. How a Bait-and-Switch Works Bait-and-switch scams appeal to people who want to save money. A company offers a compelling deal, to draw customers to the business. When the customer contacts the business and finds that the deal is not available, the company then tries to convince the customer to buy something else, assuring them that they are still receiving a good deal. Bait-and-switch scams are commonly found in newspapers and is also a common Craigslist scam. A bait-and-switch does not typically involve selling phony or nonfunctional products; the overpriced products and services work as advertised. Some customers may not even realize that they were victims of a bait-and-switch scam. Laws Regarding Bait-and-Switch Victims of a bait-and-switch scam have some recourse when advertised products or services are not available as advertised. The consumer can sue for false advertising. Manufacturers or distributors of the product or service used as bait can also sue the seller for trademark infringement, on the grounds that the seller uses trademarked images of the product or service in their advertisements with no intention to sell them. Sellers have not committed a crime if they try to push customers towards another product, as long as the original deal is available. Sellers are not liable if they mention in their advertisements that the products have limited availability, so customers should always read the fine print. Signs of Bait-and-Switch Scams Some warning signs that you may have run into a bait-and-switch include: 1. Too Good to Be True Sellers who use bait-and-switch scams attract customers by offering great deals. Before attempting to buy an advertised product or service, ask yourself if the seller can really afford to sell at that price. Legitimate dealers don't want to lose money on a sale. Unless a company is going out of business or needs to raise cash to meet some expenditure, rock-bottom prices for high-end products or services are rare. Unbelievably low prices can also signify a different scam, where the seller wants to take your money without actually providing you with the product or service. If the seller is a well-known entity with a good reputation, the risk of becoming a victim is lessened. read more

I recently had the displeasure of visiting Unique Auto Imports Dealership, and I must say that my experience was nothing short of frustrating and disappointing. The dealership's deceptive advertising practices were particularly infuriating, as they advertised cars that were simply not available. Here's why I would strongly caution against doing business with them: False Advertising: The dealership's advertisements showcased a wide range of appealing cars at competitive prices, enticing me to visit the showroom. However, upon arrival, I quickly realized that many of the advertised cars were not actually in stock. It was a classic bait-and-switch tactic, designed to lure unsuspecting customers through deceptive means. This lack of transparency and honesty is simply unacceptable. Unreliable Inventory Updates: Even the cars they claimed were available were not reliable options. On multiple occasions, I called ahead to confirm the availability of specific vehicles, only to arrive and find out that they were already sold or not present at the dealership. It was a complete waste of my time and effort. Their inventory management system clearly needs improvement, as it failed to accurately reflect the actual availability of cars. Unhelpful and Inattentive Staff: The staff members I interacted with during my visit displayed a lack of professionalism and customer service. When I expressed my disappointment and frustration about the unavailability of the advertised cars, they seemed disinterested and made no genuine effort to assist me in finding a suitable alternative. It was evident that their main concern was making a sale rather than addressing my concerns as a customer. Wasted Time and Effort: As a car buyer, my time is valuable, and I expect a dealership to respect that. Unfortunately, my experience at Unique Auto Imports Dealership resulted in wasted hours of my time due to their misleading advertisements and inadequate inventory management. It was incredibly frustrating to invest my energy into visiting a dealership, only to discover that the cars I was interested in were never available in the first place. In conclusion, I strongly advise against engaging with Unique Auto Imports Dealership. Their deceptive advertising practices and lack of inventory transparency create a sense of distrust and frustration among potential customers. It is evident that they prioritize their own sales goals over customer satisfaction. Save yourself the disappointment and seek out a more reputable dealership that values honesty and respects your time as a consumer. read more

Run run run very unprofessional I went there to get a car and they said I did not have to put no money down on a car . I got there and they said 3000 and 899 process fee they don't have no cars . There cars are weak. They some weak mother suckers . They will call the police on you to leave there property . When you get upset. I came all the way from D.C. . Please do not do there. Stupid white and Spanish motherfuckers trying to get over on you. I spoke with Jordan . He press me out to. Come out there . He manger Vanessa Victoria who ever her name was please do no waste you time. They call you everyday they say the have thousands of cars like 10 cars bullshit Nissan nothing worth you taking off work stay your ass home please. No car a no warranty on your vehicle if it break drown. No reviews on your cars all they had was nissans. No good cars 2010 . The manger is very unprofessional he told me to get out and to leave. I was like y'all could have told me this on the phone. Please not waste your energy and your money. I spent 100 dollars to get out there from D.C. Expecting to get a car And no none offer me a ride to get to the train station on assistance. No water no smiles nothing no one greeted. With a hello. I should have know. Customer service -1000. The manger could have a least apologize for not being able to help me and assist me. Please do not ware your energy or you will be disappointed. I had money to put down on the car just the fact they customer service sucked. They called the police on me to leave because I didn't want to put down 3000 on a used car. They are crazy and please. Shut this place down. They need to be put out of business. There was was no one smiling when I came. I should have know that when I entered. No one smiled. 0 for customer service read more

They have a great inventory of used cars and luxurious cars. This is extremely rare for a like this as they usually have a limited amount of cars. Each employee has a passion for the cars which creates a enjoyable process for the customer and employee. In this business when buying a car the process can be shady but they create not only a friendly atmosphere but a fun passionate experience. I Believe part of the car buying process is the customer experience which is why Unique Auto Import is so successful. I usually am scared to ask too many questions because of Annoyance but creating this fun passionate atmosphere is why i am going to keep coming back and anybody i know in the market for a car will be referred here. read more

I would like to start by saying WOAH! I've been trying to find the right car for myself and I've had some trouble but I came here to Unique Auto Import and they made the experience one of a kind. I was greeted By Mr. Ulises Ramos and he began by taking me through the processes and getting me to find the best car for myself. He was very respectful and took his time with me to make sure I was very happy with there services. I will definitely recommend my family and friends to come here when looking for a car and great service! read more

I have nothing but awesome stuff to say about this dealership! I am a full time Lyft driver with HORRENDOUS credit, and somehow, they got me a loan, gave me an awesome deal on my trade-in that WAY outshone the quote CarMax and Koon's gave to me! They were friendly, helped me get insured, and on the road. I could seriously cry right now I am so happy at how much they took a chance on me where no one else would. The salesman, Daniel, was awesome! I am freakishly happy right now!! THANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOU!!! read more

Motherfucker was great!!!!!!!!!!!! Literally the best experience at ANY car dealership I've been to in my life. Danny reset the standard for car dealers. I would 100,000% recommend Unique Auto Outlet ( especially Danny) to any and everyone. You guys are awesome!!!!!! If there were 100 stars it still wouldn't be enough to rate this dealership. Finance officer was equally great. They all went out of their way to get us the best deal possible. If you want a good fucking car for a good fucking deal, you need to go here! read more

katy called me after i submitted an app for an auto loan and said that i had to only bring documents and no down payment. then my sales guy runs my credit (they said they already did) and tells me i have to pay $2000 for taxes and tags!? they couldve told me on the phone before i left out with my three kids! fuck them and their bogus practices. never tf again!!! ans when i asked for a ride to the metro he said thats not his problem...this place should be shut down! read more

I had An Awesome experience, when they say they Finance everyone , they lived up to their word, see Miguel ( was very upfront and truthful) vehicle was affordable 2018 model nicely equipped. Was timely and got me a Bank that is reputable for finance as I had some credit issue's. MIGUEL WAS AWESOME, personable, ATTENTIVE TO MY NEEDS, kept all promises and gave me low payments. This was definitely one of the better decisions I made. read more

My family is very happy with our purchase very reliable responsive and great car overall. There are many scammers in this business and it's great to know unique auto is honorable and very knowledgeable they were patient with us worked with us to get a car within our budget and we traded in our Camry and drove off with a new car with an hours the process is extremely smooth and I never felt any pressure to buy. read more

My experience at Unique Auto Import was great. We purchased a 2021 RAM 1500 from them and it is amazing! The salesmen are very well spoken and respectful, and informed me about everything I needed to know. Daniel was very eager to display the car and helped me every step of the way to purchase the vehicle. I definitely recommend coming here because their service is professional. read more

Bs business just lie to you and yank your chain very unprofessional. "Everyone is approved" without even checking credit and pretending to do so on the phone what a total lie as well as illegal. This place should be shut down and investigated. Also processing fee is $999.00 what a joke. Also place looks like a dump or a money laundering shop. read more

Helped me purchase a new car, and it was very easy and they kept it profesional and made it a breeze. My salesman was very easy to work with and not trying to rip me off like most would. I will definitely be back at this place when it is time for me to get a new car. I will recommend to anyone asking for a good car dealership in the future. read more

Ruben is such an amazing person.. He makes it easy for you to understand everything about purchasing a car.. I want want to deal with anyone else!!! This is the third vehicle that he has helped my family and I to purchase.. Excellent customer service, friendly environment.. just some food down to earth people to deal with!!! L read more

false advertising " little white lies as the salesman says never hurt anyone!" at its finest. guaranteed approval, guaranteed bullshit!!!! do not go there and expect what they say is 100 its actually 001!!!!! when you see this phone number 703-441-0100 block it and report it as telemarketing also 703-441-6393. read more

Please come here if you would like to buy a used car! I came here 2 days ago to buy a 2013 Chevy Silverado. The best experience of buying a car I've had! The salesmen here are super nice and kind. We got through everything super quick. I would definitely recommend you come here if you want to buy a used car! read more

This dealership definitely set the standard for high care and customer service at first I was scared buying from a new dealership but as I walked in my salesman made me very comfortable and explained everything in full details. The staff was very friendly very personable absolutely recommend this dealership read more

The thing I liked most about Danny was the fact he was not pushy salesman. He explained all the features on the new Highlander and its been awhile since we have purchased a new car. We didn't have dicker to over the price for our trade in. I was impressed with the entire staff and helpful everyone was. read more

Thought it was going to be a boring morning waiting on my Highlander to get its first service. Waiting wasn't an issue, had me in and out in a flash. You can tell the employees got a system and it seems to be working, friendly professional people with your satisfaction number #1 priority. read more