I'd like to thank the team at Premier Automotive for making my car-buying experience smooth and…read morestress-free. They worked with me every step of the way to help me get the exact car I wanted and kept me consistently updated throughout the process. A special shoutout to Moe and Johnathan for their dedication, communication, and professionalism--great guys who truly care about their customers. I'll definitely be recommending this location to my friends and anyone looking to buy a car!

This is my 9-month review after purchasing my car, so this is a real, long-term experience; not a…read moresame-day review. I found this dealership through a Google search while looking for a new vehicle. The pricing looked fair, so I decided to make the drive. One thing people should know upfront: the online pricing for Teslas already includes the EV rebate, which isn't always clearly explained elsewhere. When I arrived, their inventory was pretty solid, especially if you're looking for a Tesla; they seem to get a lot of them. With Teslas, you can verify battery health and Carfax before purchasing, which gave me peace of mind. I was greeted when I walked in and asked what brought me in. At first, things felt a bit unorganized, or maybe they were just understaffed that day, but it wasn't a deal-breaker. They still allowed me to test drive two vehicles I was interested in. The sales manager, Roy, was a straight shooter. If he felt a deal could be done, he worked it. If not, he was honest about it; no games. I will say this: you get the same energy you give. You can't walk into someone's business demanding things, cursing, or yelling and expect professionalism in return. While I didn't personally experience any unprofessional behavior, there was a situation while I was there, and in my opinion, the dealership was not in the wrong. So I can't really relate to the "rude" or "unprofessional" reviews. The dealership itself was clean, had a waiting area, and offered light refreshments. Approval didn't take long at all; the finance team was able to get me approved given my situation with only a small deposit. Fast forward to now: I LOVE my car. I've had zero issues. I purchased a 2023 Tesla Model 3 Performance for less money, lower mileage, and a clean Carfax, compared to another dealership that wanted nearly $40,000 for a damaged 2022 model. The vehicle was well taken care of and came from Florida. Would I shop here again? Yes. Just make sure you do your research on the vehicle beforehand; as you should anywhere. Not everyone has the same experience, but mine was solid from start to finish.

Very welcoming environment along with the service. Mr. Q and Mike were very helpful in purchasing…read moremy car along, even lowering my interest rate. They were also very honest and truthful as well as patient too.

One of best experiences I ever had buying a used car. Friendly,very knowledgeable and best of all…read moregreat prices

Great people and very honest. Will most definitely be back if I need another car. They didn't have…read moreany hidden fees everything was visible and pretty reasonable.

Great group of people but poor customer service when it came down to it. The approach and sales…read morepitch was on point and very direct. Bam, we were sold and bought the truck dead on the spot. I understand there isn't warranty provided from the dealer it self but you advertise that the truck is in "top of the line," shape. Negative. 2 weeks later my exhaust pipe falls off and it turns out everything is just deteriorating. I call to inform them and see if they can fix it since it's only been a few days. No help what so ever. At least give me a contact to see if I can resolve this issue. Instead, it's a plain no and nothing that they can do about it. Again, great group but ultimately don't care anymore about the customer after the car has left the lot. Will I buy again? Maybe, I'll just bring my own mechanics to look at the car before purchasing.

Probably the worst used car dealership experience ever. Instead of being greeted by the salesman…read more"Bob". He says What? Over and over. I ask about a car on the lot he says that he left the key in his other car. Doesn't bother to take my info or number to call me back, absolutely horrible experience. I could say more but let's leave it at that.

Called this dealer on a Saturday morning about 2 different trucks that I saw and was interested in…read more Called and asked if they were available to test drive because we live more than 2 hours away from the dealership. The salesman told me that they were available and while not brand new, they were not ragged out. We drove the 2.5 hours to see the truck only to be told as soon as we got out of our vehicle neither had been available for several days. They then went on to try to show us another truck that was NOTHING like what we came to see. Total dishonest move. Please respect people's time when you are asked a question about a specific vehicle.

First Jeff made my family and I feel real comfortable about buying a car from them. No pressure on…read moremaking our decision. Next Mike went above and beyond to help me get my title and registration clear. Being Active duty military complicated the registration process but Mike stayed with me to the end.

I bought a 2005 Infiniti G35x with 40,000 miles for significantly under blue book value. in 2008. I…read morenow have 108,000 miles and I have just replaced tires and brakes since then - no major repairs in 5 years. When I purchased, I was able to take by the dealer and have an inspection done before I bought the car. I will always go back here first when purchasing a car. They now have a larger inventory and lot in Dumfries.

Their employees will illegally pose as independent sellers on Craigslist to sell cars with salvage…read moreand rebuilt titles, and then play dumb when the car fails inspection. They lied about the car they sold me, running great with no issues, only to find out it had various engine and transmission issues that has cost me thousands in repairs/towing fees so far. And no, there is no misunderstanding. Even as im writing this, I see that the same Dream Auto employee has placed another craiglist ad, posing as an independent seller. And before you say that this review is fake, I have screenshots of the text messages, and screenshots of the deceitful craiglist ads.

We purchased a car from this group and 95 motors on May 2024. At the time of the sale they assured…read moreus that all paper work would be mailed the next day. To date June 26th we still have not received the bill of Sale paper work which is need to title the car where we live. We have repeatedly called them being left on Hold and then hung up on. I come to find out they never sent the paper work. and VA DMV does not even have record of the sale. We are getting nothing but a run around and WHERE has our money being spent. I will pursue this till the problem is corrected but don't take a chance buying a car from them. The temporary tag expires in July. Full price of the car has been paid, PLUS what for extra's Where did my money go??????????????

DO NOT buy a car from these people, you will regret it! I bought my car back in August, the AC…read morewasn't working but they told me that I could take the car, and they would order the part they need to fix the AC and then I can come back. I came in one day and they wasted hours of my time and never ended up fixing the AC because they told me they ordered the wrong part, O had to drive 2 hours back home in the hot heat with no AC!!!. I constantly gave them a call to see when they would fix the car and they would tell me the part hadn't arrived yet. Weeks later all my dashboard lights turned on and I called them and they told me to bring it in. I did and they said they couldnt find anything wrong with the car, they also did not fix my AC then. I called them for a few months and the excuse was that that didn't receive the part yet! Are you kidding me?!!! I gave them another call a few months back because they car cost $7,998 and when I check when west financial lake loans it actually was over $14,000! So I spoke to Tyler on the phone and he told me the manager or whatever would give me a call back but they never did twice!!! I failed my vehicle inspection on top of that too! I was told at the dealership that I was getting new tires before I picked up the car and I had to end up get 4 new tires because they were not good at all and I ended up doing a whole 360 on the road because the tires were bad! These people are scammers, they have been a total nightmare and they still won't make things right!!! I've spend so much money trying to fix these issues on this stupid car! DO NOT BUY FROM THEM!!!!

My dad and I applied for a loan here back in January and the people kept telling us they would call…read moreus back with an answer. It is February 5, 2023 and we are still waiting on that call back. After reading some reviews on Yelp, I realized that we dodged the bullet.

Read the Yelp reviews and the CarGenius ones AND BELIEVE THEM. They sold me a car and within two…read moreweeks, the check engine light came on. I've been contacting Jose and Amal since October and I've been told they'd get back to me...and never do. I was told to contact the corporate office and given an email (in which they have yet responded to). Price will change when you get there -it was $12k online and somehow fees added up to over $20k. Purchase a vehicle at your own risk. Also, they get you to write a review before you leave and take a smiling picture - just a way to lure people in. Please save yourself the headache and just don't make this terrible decision to work with them.