I had a terrific experience from the start of my search to finding my car (that I love) and post…read morepurchase getting a few things taken care of for repair before hitting the road. Outstanding service! Great communication. Everyone, including Mo was very patient the day I went to pick up my vehicle and even stayed late to get everything processed for me to take my car home that night. Would definitely recommend them!!

DO NOT LEAVE A DEPOSIT AT ALL I was looking at a used Honda odyssey and had some issues the dealer…read moreagreed to fix them if I have left a deposit fast forward two days later I came back to test drive the vehicle and still the issues were not fixed! There so left without a car and without my deposit ! Not to mention he told me if the vehicle wasn't expecting my needs after it has been fixed he would send my deposit back I HAVE NOT RECEIVED ANYTHING BE AWARE YOU ARE BETTER GOING OFF SOMEWHERE ELSE!

I had a great time purchasing my first car here. The setting was very laid back and the girl who…read morehelped us throughout the process was incredibly nice and made us feel very welcome. The only issue I had was that at first, the owner was not interested in allowing me to take the car for a pre-purchase inspection, however after being adamant that I was not going to be interested in buying unless I could get that done, he agreed and even allowed me to take it to my mechanic that was a county away. The car was in great condition for a car of its age and only needs incredibly minor work done. The price of the car was reasonable and all of the staff were very kind. They were also very honest with me about the financing part of the deal and in the end actually talked me out of doing a loan through the company they finance with since I would save money in the long run using other options. I saw another review online with someone complaining about their car title being mailed to them and having issues with that - I was able to have my title in hand when the car was paid in full, all I had to do was ask. Overall I highly recommend them :)

We had an awful experience. My wife and daughter went to US1Automaxx to purchase a 2018 Kia Soul…read morefor our daughter to take to college. They attempted to replace battery for us before they arrived so they say. In doing so they broke a factory part that attaches to the positive terminal. The vehicle ran fine but certain features in the car won't work. They promised to send us that part as we live an hour and a half away. They said it was a $5 part but it had to be ordered. My wife and daughter arrived home with the car. I am helping my daughter detail the car and I notice ALL 4 TIRES ARE DRY ROTTED. I contact the dealership and they act like they have no clue what I was talking about but offer to send us a check for $350 to purchase tires. The manager Shawn tells me that he is also filing a complaint with the State Police about the inspection station Who passed the car. Weeks pass and nothing. I reach out to the manager Shawn who says he knew nothing of a promise by "Mr Zee" to send a check. He tells us We were supposed to go the inspection station that was apparently right across the street for them to fix the tire problem They want to send us to their seedy side of the road inspection station that they collude with on these vehicles to replace the tires that the said they would pay for weeks prior. We replace the tires on our own. BUT we went to Kia and the "$5" part they were supposed to have sent us is actually a $400 part. They said they would send us an aftermarket part in its place which is perfectly fine with us. But we are 6 weeks out and they have sent us NOTHING. Now they won't respond to us. It was excuse after excuse. Lie after lie. Contacted the Virginia State Police. they were supposed to be paying a visit to the inspection station that conveniently works with the dealership and is right across the street. Lesson learned. If anyone would like more of the story feel free to reach out. This review doesn't cover the whole awful experience but hopefully it makes someone think before purchasing a vehicle there. Charlie Reilly Newburg, MD. Understand that when my wife and daughter went to look at the vehicle the tires are covered in shine and our daughter loved the car. It had a valid inspection so they didn't get down and look at the tires closely. This so called dealership should be ashamed.

DMV Auto advertised a 2017 RAM 1500 for $19,058 on cargurus.com. I called the dealership to see if…read moreit was available and was told it was. I immediately drove 1 hour 30 minutes to test drive it. I test drove it and wanted to purchase it. I was told the price was $3000 more and that cargurus messed up. The best they could do was $1,100 over the advertised price. I drove back 1 hour 30 minutes and called cargurus to file a complaint and was told they do not set pricing, the dealership does. I believe the price switched because I was a cash paying customer and this business seemed to thrive on subprime lending. Do not recommend. Do not waste your time.

From the owner: With years of experience serving the area, our dealership is dedicated to offering high-quality,…read morepre-owned vehicles to our customers. From the moment you walk through our door, we’re committed to providing you with a great car-buying experience. With our skilled sales staff and financing options, we’ll help you get the vehicle you want, at the great price you deserve. Our goal is for you to be so delighted with your vehicle purchase that you’ll come see us when you need your next car and will happily recommend us to friends and family. Customer referrals are the ultimate compliment. With many vehicle shopping options available, we differentiate ourselves by understanding our local car-buying community and satisfying its needs; helping valued local customers like you, find the vehicle that’s the “right fit”. Feel free to browse our inventory online and check out the Featured Vehicles section on our homepage. If you see a vehicle you like, submit an online quote request, or contact us to schedule a test drive. To learn more about our dealership and how we can help with your next vehicle purchase, please call or stop by in person. We look forward to meeting you.

One of the best Dealer in the area thank you David for the great service. Great cars- low miles -…read moreand excellent financing. I will come get my next car from them again

Liars I had a very troubling experience with this…read moredealership. I live in North Carolina and was told I was already approved and that the truck I wanted was physically at the dealership in Virginia. Based on that information, I drove to VA. When I arrived, I was first given one address, then told to go to a second location because "Ronald and Andrea had changed locations." When I got to the second address, the truck was not there, despite me clearly asking multiple times beforehand if the truck was at the dealership. They then tried to get me to sign paperwork and said the truck would be delivered to my house instead. On top of that, they changed the down payment amount from what we had previously agreed on. This felt misleading and dishonest. I would not recommend doing business with a dealership that provides false information to get customers to travel and then changes terms once they arrive. Mentirosos Tuve una experiencia muy preocupante con este concesionario. Vivo en Carolina del Norte y me dijeron que ya estaba aprobado y que el camión que quería estaba físicamente en el concesionario en Virginia. Basándome en esa información, conduje hasta VA. Cuando llegué, primero me dieron una dirección, luego me dijeron que fuera a una segunda ubicación porque "Ronald y Andrea habían cambiado de ubicación". Cuando llegué a la segunda dirección, el camión no estaba allí, a pesar de que claramente pregunté varias veces de antemano si el camión estaba en el concesionario. Luego intentaron que firmara el papeleo y dijeron que el camión sería entregado en mi casa en su lugar. Además de eso, cambiaron el monto del pago inicial de lo que habíamos acordado anteriormente. Esto se sintió engañoso y deshonesto. No recomendaría hacer negocios con un concesionario que proporciona información falsa para que los clientes viajen y luego cambia los términos una vez que llegan.

I bought a 2015 Jaguar XFS with 52k miles for $27,000 from G-Automaxx. I drove the car for 5 days…read moreand it cutoff on me in the middle of the highway. I had the car towed to a service center and found out it needed a new engine and fuel pump. $30k for repairs. I called G-Automaxx and after 3 weeks of going back and forth with them, they told me they'd replace the engine for $5k. After replacing the engine, I drove the car for 2 days and it cutoff on me again. I took it to the service center and was told the engine needed to be replaced. I spoke to 4 different attorneys but was told since I bought the car "As Is," nothing can be done. Now I'm $27,000 in the hole and put less than 200 miles on the car. You were warned!

BUYER BEWARE GUARANTEE AUTOMAXX Bought a 2019 ford fusion…read moreafter closer inspection front bumper anf fender held on by hidden zip ties.....Dont Buy From this dealer

My wife and I found a 2002 Jeep Wrangler online that was listed near us in Huntington Beach, CA…read more After messaging Caspian, Omar informed me that the vehicle was at their dealership in Stafford, VA. We were disappointed, but after a few weeks, the vehicle was really growing on us and so we asked Omar for some more info on the Jeep. He was very prompt and replied quickly, even with the whole coronavirus pandemic going on. We started thinking how it would be possible to get the vehicle from VA to CA, and got several quotes from 3rd party shipping companies. While we were still thinking about the vehicle (and being unsure about buying sight unseen) Omar was able to set me up with a "virtual test-drive". I have never experienced a test drive via video chat, so I hooked up with my local mechanic and Beyali facetime'd us for the test drive. Omar was fantastic, but Beyali knocked it out of the park. He did a full and thorough walk-around of the Jeep, answered all of our questions and even climbed under the vehicle to give us a better look at the undercarriage. He was very polite and patient with us, and was very descriptive of how the vehicle felt while driving. We were able to see how it handled, how the engine sounded at idle & while driving, and were able to even hear how it shifted. Very impressive. After getting the green light from my mechanic, my wife and I decided to pull the trigger and purchase our new adventure-mobile. While the shipping quote from Caspian was initially higher than the 3rd party companies I had previously spoke to, they were able to match the pricing for me (I felt safer going with their shipping since they have worked with these drivers before and I wouldn't be gambling on the quality) which was fantastic. Beyali then worked with my wife regarding all the paperwork and steps to have the purchase finalized. Again, he was very quick to respond and whenever we called with questions, he was always polite, patient, and very helpful. Once the purchase was complete, he even called me to give me updates on when the vehicle was being picked up and gave an accurate timeline of when we could expect delivery of the Jeep. He was even kind enough to give me the cell number of the driver so I could be in constant contact and get progress reports on the delivery it's self. They even delivered it right to our front door (well the entrance of our complex because the semi truck couldn't fit down our narrow street) and it was unloaded and I had the keys in my hand in less than 5 minutes. Also a huge shout out to the full tank of gas they provided as well. Very cool. The vehicle is in immaculate condition, with no surprises what so ever. This was surprisingly the easiest car buying experience we've had, and it was with a vehicle we bought from the other side of the country... holy crap. I HIGHLY recommend Caspian Auto Motors. I especially want to recommend Beyali & Omar. Thank you guys for the awesome service and my amazing new Jeep. Keep it up!

The car had some type of issue where water got into the car. This caused the entire electrical…read morepanel to shut down within a year and the car is totaled. I'm very sad at this. The auto shop said an inspection by the dealer would have revealed the issue. Go somewhere else.

I have not gone through the purchase process of a vehicle here yet, and this is exactly why - I…read morewas really curious as to why some of their vehicles were priced SO low, and all of the cars they have listed that do not openly display the carfax (i.e. one owner, etc.) is because the cars have SERIOUS issues. In other words, unless the carfax symbol is directly next to the vehicle listed, when you look up the VIN number of the vehicle listed, you will see this message (at the minimum): "Alert! Severe problems were reported by a state Department of Motor Vehicles (DMV). This vehicle does not qualify for the CARFAX Buyback Guarantee." The nissan cube listed on their site now has had one total loss and two additional severe accidents - YIKES! I'm not saying don't buy from here, just be VERY aware of what you are buying. do the research yourself before going into the dealer (of which, this dealer seems to get many of their cars from auction, so take that as you will).

DO NOT BUY A CAR FROM THIS PLACE. I would give it zero stars if I could!!!!!!!…read more My husband and I were in the market for a used SUV and found one online via Yahoo Autos and the dealership was Regal Motors. The price listed on Yahoo Autos was $7900, yet the price listed on Regal Motors' website was $8450. We were interested in this vehicle so we went to the dealership on Saturday the 24th of April to look at it and do a test drive. When we told the employee that we wanted to check out the vehicle, he just gave us the keys and didn't go on the drive with us, which I thought was odd, but we went for a drive anyway. Everything went fine during the test drive, but when we got back to the dealership, my husband looked under the hood and there was a honeycomb (yes, a bee's honeycomb) on the inside of the hood! This tells me that they probably don't take very good care of their vehicles and that it's been sitting there for awhile. It didn't seem like a big deal, so we express interest to David, and after some negotiation, he quoted us at $8100 out the door (including taxes, fees, title). I went to my bank, applied for an auto loan for that amount, and when Regal Motors sent them the buyers order, the amount somehow jumped to $9000. I immediately canceled the bank draft and called Regal Motors to see what was going on. At first, David denied ever quoting us at $8100 out the door, and then he eventually said "I probably DID quote you at that price, but that's so weird." And when I went on the Yahoo Autos website, they had already changed the price. Afterwards, I found a website called DealerRater.com and saw all of the terrible reviews and I am SO GLAD I didn't purchase a vehicle from them. DO NOT BUY FROM THEM. This is a very dishonest dealership! They are a bunch of scam artists who sell cars with TONS of mechanical problems.

After a months the car broke down and they wouldn't help me at all. Terrible. Don't buy from hereread more

Let me start off by saying I have no one but myself to blame. Anybody who buys a used car without…read morefirst taking it to an independent mechanic for inspection is either independently wealthy or not very bright. I was in the market for a Honda Element. Honda introduced the Element in 2001 and discontinued it in 2011. The vehicle has developed a cult following since it's demise which means owners are asking way too much for them. Stafford Motors had a 2003 Element EX AWD that they were asking $5400 for. What attracted me to the vehicle wasn't just the low price, in fact the price made me a little leery. What attracted me was a clean Carfax report and a recent Virginia Inspection. The day of the test drive was not ideal. Traffic was horrible. The 95-mile drive took me three hours, jeopardizing my scheduled appointment to look at another Element in Leesburg. I arrived just before noon armed with a code reader and a flashlight. Unfortunately, I could not find the ODB port on this vehicle. The manual shows it just above the fuse box (above the gas pedal) but there was no port to be found. I'm no mechanic but I've owned enough hoopties' to look for the obvious problems: Oil/coolant leaks, rust, flood damage, etc. The car looked clean. I took it out for what I considered a vigorous test drive on the back road behind the dealership. I wasn't impressed with the acceleration but we're talking about a 3300-pound vehicle being pulled by a 2.4-liter 4 cylinder. I stomped on the breaks a couple of times. The pedal didn't feel as firm as I like but break jobs are within my wheelhouse, especially disk brakes. The paint on the upper dash was peeling a bit but I wasn't buying the car for its aesthetic beauty. I was more concerned with the mechanics. What I didn't do was take it out on the freeway. 95 south was a parking lot so I figured what's the point (fatal mistake number 1). I decided since the Carfax was clean and the vehicle was recently inspected, I would forego the mechanic's inspection (fatal mistake number 2) and buy the vehicle. I had driven my other car to the dealership so I arranged to pick up the Element the following Tuesday. Rebecca, the saleswoman, asked that I call her prior to coming out so that they could detail the car prior to pick up. Monday evening, I called her to let her know I would be arriving Tuesday just before noon. I showed up, as promised. They were still detailing the car and putting on temporary plates. Meanwhile, I filled out the final paperwork. They handed over the keys and I was on my way home. I jumped on 95 north and accelerated to highway speed. The vehicle seemed to have more pickup than it did during the test drive (great) but at about 70 miles per hour, I noticed it pulling to the right. At first, I chalked it up to wind (The shape of the Element isn't exactly aerodynamic) but when I let go of the wheel the vehicle practically changed lanes. "This thing is going to need an alignment," I thought. Turns out it was going to need much more than that. During the Maryland State inspection, the mechanic flagged three items. The windshield wipers (no big deal), the rack and pinion assembly (Wait, what?) and a leaky power steering pump. The repairs would cost 1600 dollars. I asked them to hold off and called Rebecca. "Call the warranty company and see if it's covered," she suggested. I already knew the answer before I called but the "limited" warranty only covered engine and drive train. I was screwed. The sale was "as is." An independent mechanic would have flagged the problem immediately but old dummkopf decided to skip the inspection. It wasn't even a matter of money. I would have gladly paid for the inspection. I just didn't want to waste another day driving back and forth from Stafford. The trip took me 6 and a half hours. I didn't want to dedicate another day to Stafford Virginia. I called Pep Boys and told them to go ahead with the repairs. This would be another expensive lesson dished out by a Virginia Used Car lot. Pep Boys didn't have the part in stock so it would be a couple of days until the work could be completed. I went over the sequence of events that led to my stupid decision. Then it hit me. If this vehicle doesn't meet Maryland State requirements, how the hell did it pass a Virginia Inspection? I knew why the CarFax report didn't mention anything. The problem probably was never reported. I went online to see what my options were. I called Stafford Motors and requested the name of the garage that performed the inspection. I know there are garages out there that will pass unsafe vehicles for a little scratch on the side. If this is one of them, I intend to report them to the Virginia State Attorney's office. I know it probably won't get me my money back but hopefully, it will put the inspectors and Stafford Motors on blast. Virginia used car dealers: Avoid at all costs.

Pete was amazing. Very professional and kind. I was getting rid of 2 old cars and he made the…read moretransaction so easy. I was given cash for both and was happy with the whole process. Definitely would recommend

I contacted a couple of companies via their websites over the weekend, and Cash For Junk Cars…read moreTowing (aka JP Towing) got back to me Monday morning, and took my 1980's junker a couple of days later, leaving me with $100 in hand, a bill of sale, and a roomier garage. The other company got back to me a few days after that, so, too late. I was happy to be rid of the car quickly.