After a months the car broke down and they wouldn't help me at all. Terrible. Don't buy from hereread more

Let me start off by saying I have no one but myself to blame. Anybody who buys a used car without…read morefirst taking it to an independent mechanic for inspection is either independently wealthy or not very bright. I was in the market for a Honda Element. Honda introduced the Element in 2001 and discontinued it in 2011. The vehicle has developed a cult following since it's demise which means owners are asking way too much for them. Stafford Motors had a 2003 Element EX AWD that they were asking $5400 for. What attracted me to the vehicle wasn't just the low price, in fact the price made me a little leery. What attracted me was a clean Carfax report and a recent Virginia Inspection. The day of the test drive was not ideal. Traffic was horrible. The 95-mile drive took me three hours, jeopardizing my scheduled appointment to look at another Element in Leesburg. I arrived just before noon armed with a code reader and a flashlight. Unfortunately, I could not find the ODB port on this vehicle. The manual shows it just above the fuse box (above the gas pedal) but there was no port to be found. I'm no mechanic but I've owned enough hoopties' to look for the obvious problems: Oil/coolant leaks, rust, flood damage, etc. The car looked clean. I took it out for what I considered a vigorous test drive on the back road behind the dealership. I wasn't impressed with the acceleration but we're talking about a 3300-pound vehicle being pulled by a 2.4-liter 4 cylinder. I stomped on the breaks a couple of times. The pedal didn't feel as firm as I like but break jobs are within my wheelhouse, especially disk brakes. The paint on the upper dash was peeling a bit but I wasn't buying the car for its aesthetic beauty. I was more concerned with the mechanics. What I didn't do was take it out on the freeway. 95 south was a parking lot so I figured what's the point (fatal mistake number 1). I decided since the Carfax was clean and the vehicle was recently inspected, I would forego the mechanic's inspection (fatal mistake number 2) and buy the vehicle. I had driven my other car to the dealership so I arranged to pick up the Element the following Tuesday. Rebecca, the saleswoman, asked that I call her prior to coming out so that they could detail the car prior to pick up. Monday evening, I called her to let her know I would be arriving Tuesday just before noon. I showed up, as promised. They were still detailing the car and putting on temporary plates. Meanwhile, I filled out the final paperwork. They handed over the keys and I was on my way home. I jumped on 95 north and accelerated to highway speed. The vehicle seemed to have more pickup than it did during the test drive (great) but at about 70 miles per hour, I noticed it pulling to the right. At first, I chalked it up to wind (The shape of the Element isn't exactly aerodynamic) but when I let go of the wheel the vehicle practically changed lanes. "This thing is going to need an alignment," I thought. Turns out it was going to need much more than that. During the Maryland State inspection, the mechanic flagged three items. The windshield wipers (no big deal), the rack and pinion assembly (Wait, what?) and a leaky power steering pump. The repairs would cost 1600 dollars. I asked them to hold off and called Rebecca. "Call the warranty company and see if it's covered," she suggested. I already knew the answer before I called but the "limited" warranty only covered engine and drive train. I was screwed. The sale was "as is." An independent mechanic would have flagged the problem immediately but old dummkopf decided to skip the inspection. It wasn't even a matter of money. I would have gladly paid for the inspection. I just didn't want to waste another day driving back and forth from Stafford. The trip took me 6 and a half hours. I didn't want to dedicate another day to Stafford Virginia. I called Pep Boys and told them to go ahead with the repairs. This would be another expensive lesson dished out by a Virginia Used Car lot. Pep Boys didn't have the part in stock so it would be a couple of days until the work could be completed. I went over the sequence of events that led to my stupid decision. Then it hit me. If this vehicle doesn't meet Maryland State requirements, how the hell did it pass a Virginia Inspection? I knew why the CarFax report didn't mention anything. The problem probably was never reported. I went online to see what my options were. I called Stafford Motors and requested the name of the garage that performed the inspection. I know there are garages out there that will pass unsafe vehicles for a little scratch on the side. If this is one of them, I intend to report them to the Virginia State Attorney's office. I know it probably won't get me my money back but hopefully, it will put the inspectors and Stafford Motors on blast. Virginia used car dealers: Avoid at all costs.

I have to admit, I had reservations about even visiting this place. They had the best deal in the…read morearea for the car I was searching for, so I had no choice but to call and discuss it. They promised to show me the Carfax upon arrival, so I agreed to go give it a test drive. Long story short, I got over my fears and made the purchase. After reading these other reviews, I'm surprised I didn't have a bad experience like they did. However, I haven't received my plates or 2nd key yet, so I'll have to revisit this review later. ***UPDATE*** We received our plates and 2nd key well before the temporary plates expired. We are happy with our experience! They have some great looking cars on the lot, just FYI.

We arrived at the location and went inside no one was at their desks and there was only 3 people…read morewho were talking in the back they ignored us and acted like they didn't want my money so we left highly unprofessional would not recommend don't waste your time

No lines! Fantastic!!…read more Customer service: Good. Parking: Free of course. Location: Next to a tiny exchange and a barber shop. Also close to USO and MWR.

From the owner: Navy Federal Credit Union proudly serves the armed forces, DoD, veterans and their families. Enjoy…read moregreat rates, discounts and award-winning 24/7 member service. Join a credit union that supports the military and understands what it means to serve by visiting the Navy Federal website, or one of our 380+ branches worldwide. Our Members Are the Mission®. Insured by NCUA.

Extremely Disappointed - Beware…read more I would not recommend this dealership based on my experience. I was sold a vehicle that the dealership later asked me to return because they didn't have the title and were unable to register it with the MVA. I was told by both the salesperson and the manager that I would be refunded my original deposit which I paid 2k and the monthly payment I had already made . Been paying it for 4 month of $688 They then had me purchase another vehicle, which required me to pay an additional $650 deposit. Since then, I have been trying to get confirmation on how and when my refund will be processed. Every time I call, no one gives me an answer. Even worse, whenever I ask to speak with the manager, the call gets disconnected. Whether they're hanging up intentionally or not, it's incredibly unprofessional and unacceptable. Customer service should not disappear the moment there's a problem. Simply wants to get a confirmation I hope the dealership addresses this issue and contacts me immediately to resolve my refund. But will push this matter

The WORST car buying experience I've EVER had! The owner…read moredoes not stand behind the cars he is selling and leaves his young son (maybe 16 yrs old) in charge to call the shots over a seasoned, experienced manager. The young kid does not know anything about what he is doing and tried to pretend he was giving a deal because the sun roof was broken (and not disclosed), but it was actually the SAME PRICE that was already listed. He also tried to use ChatGPT multiple times for information. He then became hostile and was highly unprofessional when he was exposed that he was in fact not giving a deal. They ILLEGALLY ran my credit after being assured by TWO employees that it wouldn't be and went back on the final deal as I was at the bank getting the downpayment out (because they charge a 3% fee on cards). Rodrigo, the GM, is the ONLY reason the sale was progressing and the only person who knew how to be professional. The owner also refused to honor his $500 off the downpayment that he advertised on his website. So, more false advertising. Do not fall for the fake reviews on their google page - believe the 1.5 stars they have on here!!!!! I drove 3 hours one way for my entire day to be wasted.

wanted to add a review because my experiences with Navy Federal at this location have been…read morepositive. Location has 2 ATMs outside, which makes it easy to get money quickly. I have had interactions with the bank tellers and account managers and found them all to be pleasant and helpful. It's a popular location, so depending on the day of the week / time of day the lines can sometimes be long and parking lot may be crowded. However, the parking here is better than some other branches (e.g., ones in Arlington). Altogether I've been pleased with this branch.

I went in for my name change appointment today and was attended by Joshua, he was so helpful and…read morenice, my appointment started right on time. There was issues with the system so he was not able to issue me a new debit card, but he was able to provide me an alternative which was to mail it to me. Thank you Joshua for all your great help today!

UPDATED REVIEW: I initially gave Regnum Auto Motors in…read moreManassas VA, a 5 star review ... I've left it here so you can see... when I purchased my car, they gave me a Due Bill (on Jan 9, 2026) for a part that needed to be replaced. Initially they said the part would probably be in the following week. Today is March 24th... after multiple attempts on my part to get the promised repair, it's still not fixed. I have contacted the dealership as well as Ike the owner... I began documenting our communications. At this point they are not acknowledging my attempts to reach them. I had problems getting my temporary tags when the permanent tags were not received. I started by interacting with them via phone because they were great when I bought the car... but they didn't follow through on what they said via phone. Now I insist on all communication being in writing. I suggest you do the same. Yes, I was very happy with the purchase process as I stated below, but after they got my money, their aftercare IS HORRIBLE. HORRIBLE. I will NOT recommend them... at all! ORIGINAL REVIEW: I am so very, very pleased with Regnum Auto Motors! I found them on line, found a car perfect for me and they made it happen... very easy process... Ana was amazing. We weren't able to get to the dealership before their posted closing time but they stayed late to accommodate us. Very very impressed with the whole team... the owner gave me his personal cell number and said not to hesitate contacting him if I needed anything.. he did however request I not call at 2am LOL I HIGHLY recommend Regnum! They are a car dealership I will not hesitate to refer friends & family to

I recently purchased 2014 Toyota Camry. I honestly loving the car. Ike provided me all service…read morehistory and what they serviced as well. Fully transparent, and great customer service! Thank you Ike!

Parris ....Great to have spoken with You. Your enthusiasm for the business is inspiring and offers…read morepeople the advantage to make their vision a reality. I know Your success comes from helping others to reach their goals and in turn empowers You to do far more than even You could have ever imagined . Much more blessings as You move forward . Lucia Giordano 1/31/2018

From the owner: Interstate Auto Lenders is a leading service provider of bad credit auto loans in the USA. If you…read morethink you have bad credit, low credit, no credit or have been turned down in the past, we can help you get a vehicle loan with any credit. We have processed over 1,000,000 bad credit auto loans on the internet.

They charge fees on employee checking accounts. I closed…read morethis account. My other credit union is awesome. This place sucks.

Terrible service. The associates act like they do not want to interact with customers at all. The…read moreguy who sits at the front desk/podium actively searches for reasons and excuses to turn away customers. One would think that NFCU employees would want to talk to their customers and find ways to deepen their business relationships but no, why should bankers waste time on banking when they can text, chat, and waste time until they finish work. Through the atrocious service they provide, Navy Federal Credit Union makes it abundantly clear that customers do not matter. Indeed, they make customers feel like they are a nuisance.

I had an AMAZING EXPERIENCE here purchasing my vehicle. I called on a Wednesday evening about…read more6:30pm and I really can say I thought it was going to be to be some BS. I decided to go to the dealership on Thursday, and like they told me Wednesday you won't leave without a vehicle and they NEVER LIED! Laura was my sales rep and she was OUT OF THIS WORLD! She was helpful, fast and knew her stuff. Thank you Dealhunter Autos and special THANK YOU FOR LAURA! I will be returning

Maria was soooo helpful I was finally able to get approved and she helped me through every step and…read moreanswered all my questions!!!