We had a great salesperson, Kevin K. He was patient and knowledgeable. It did take a long time…read morewaiting on the finance team but overall happy with the experience and would recommend them. We've had the Crosstrek for 7 months & love it!

Sam Rashid Finance & Insurance Manager was very helpful and patient working with my wife and I. He…read morehad a sense of humor that we appreciated. He respected our opinions and concerns with ideas we proposed and cooperated with changes. His no pressure and willingness to listen made our transaction much more pleasant and enjoyable. 5 Stars all the way

Navy Federal Credit Union was able to notarize documents and provide other services I needed on a…read moreSaturday. I was very satisfied and happy with their services especially during a weekend day.

This location is very convenient. Well-lit and spacious on the inside. There were 3 customers in…read morefront of me and the line moved quickly. I'm so thankful to be a 32 year member.

I was unexpectedly pleasantly surprised with my experience at Easterns. I had not had any…read moreexperience prior and wan't sure what to expect but had to check it out for the great deal they were advertising on a car i was interested in for a relative. The car was in immaculate shape and was priced very competitively. The manager even showed me the histories on the other cars I was considering elsewhere. My relative decided not to go forward but I'm sorry that one got away - almost bought it myself. Being that I didn't complete the deal I don't feel comfortable giving a 5-star review.

Back up code BD4CE5VQPUL8…read more We purchased a vehicle that failed inspection as we were about to sign paperwork. They knew the codes. They knew what it was but told me it was the O2 sensor but did no effort to confirm. It was the catalytic converter. It was a very expensive job to replace. They offered me 300 dollars towards repairs to get the sale. This all after spending 7 hours in the dealership. They couldn't even scan the free sirius xm free trial to my vehicle. It was a sloppy experience all around, from the lack of effort to the repair team to the salesman to signing paperwork. Brutal. They tried to sell me the wrong vehicle to start. I had requested it days in advance. Did they verify it. Nope. 2 hours in. Oh. Not this vehicle. We have to drive it from 2 hours away in a different state. Then, they rushed the inspection. Get the sale. Who cares about the quality of what is being sold. They didn't do any work on it to make sure it was safe for the road. There was literally a bolt falling out of shocks and axles. Did they notice? Nope. Make our sale. We need a new axle. More than half the lights didn't work when we left the dealership. Lights? The easiest thing to fix. Meh. Who cares. Get the sale. Safety? Who cares. They got their sale. Given the opportunity to make it right and pay even a few hundred dollars extra. They refused. Good luck with the 10 thousand dollars in repairs 2 weeks after buying from eastern.

Outstanding experience - Been buying and leasing vehicles for over 30 years - by far, the…read moreexpertise, knowledge, promptness and professionalism of Kasim (Sales Associate), Lauren (Sales Manager) and Zubair (Finance Director) is top notch - they absolutely raised the bar. From being welcomed in to driving out in a new 2026 JEEP, the experience was efficient, transparent and hassle free... The entire process took less than 90 mins... I am a customer for life. Thank you!!

Safford CDJR Fiat of Springfield made my son's 5th birthday absolutely unforgettable, and the…read moreexperience speaks volumes about the level of care they bring to every interaction. I initially reached out because my son is absolutely obsessed with Ram pickup trucks and all he wanted for his birthday was to see some "real Rams" up close. From that first email, Matt Johns, the sales manager, went above and beyond: he asked what my son's favorite colors were and had Ram trucks in those exact colors pulled up and waiting for us when we arrived, which made my five-year-old light up. He even had a special gift ready for my son, a thoughtful touch that made the visit feel especially personal. If this is any indication of how they treat customers who are actually purchasing a vehicle, their attentiveness, kindness, and willingness to go the extra mile are truly exceptional. I would highly recommend Safford CDJR Fiat of Springfield to anyone looking for a dealership that genuinely cares about people and creates memorable experiences, not just sales.

This was one of the most unprofessional dealership experiences I've ever had…read more Only I wasn't moving to a different state and on a time crunch ! After agreeing on a price, the MSRP/vehicle pricing was changed during the final paperwork process, which felt like a clear bait-and-switch tactic. I was on a time crunch and trusted the numbers we already agreed on, but the final deal did not reflect what was originally discussed. After the purchase, the customer service completely disappeared. I was ignored after signing, and it took two full days just to receive my paperwork. When I asked basic questions about vehicle features, the response I received was essentially "take it to service, I don't know." The only follow-up communication I received was a message asking me to complete the survey with all 5 stars, instead of addressing the issues or providing support. This dealership seems more focused on pushing sales and protecting their survey scores than providing honest service or transparency. I strongly recommend that buyers review every line of the contract carefully and be cautious of last-minute changes. Buyers beware.

Myself and my Husband purchased a vehicle for our teenage son and we had a great salesman name…read moreHani. He was very informative and transparent throughout the whole process. He wasn't too pushy and gave us so much info on the vehicle before making our decision. Please ask for him if you visit this location. You will not regret it.

Honestly this branch giras from great to horrible costumer service. I needed an affidavit and they…read moresaid they could not help me. Even-though I'm a member and the paperwork is for me. They can't as the leaseholder is not a member. Thanks for nothing. I'll only bank with you as is near and convenience nothing else. Maybe they should change their approach to costumers as you see you have 2 and half stars. Read the reviews and take in consideration your costumers.

Don't not waste your F-ING TIME AT THIS LOCATION -- IT'S WORSE THAN WAITING IN LINE AT THE DMV IN…read moreHELL! Never the damm fact that no one speaks FING english, it's like the FING UN in there. WTF!! I have been an NFCU member for over 32 years -- joined the NFCU in GITMO -- and for the first time in 32 years I am considering changing financial institutions. Don't know what the hell has happened NFCU over the last year. But the board of directors need to pull their collective heads put of their asses.

Great bank. The workers there are always nice and welcoming. They also offer notary services at…read morethat location.

Navy Federal Gift cards charge an inactivity fee every month you don't use the card; they stole my…read moreentire $75 gift. It's in the fine print. It's legal corporate theft is what it is.

Zee Hashemi was very friendly and helpful with my purchase of my 2015 Q70 Infinity thanks Charlesread more

Got a beautiful truck from here a few days ago, everyone there was great and seemed very genuine,…read moreno scamming, no pressuring, no strong arming into anything, overall great experience. I noticed something wrong with the truck that we originally went to look at and they immediately said that they would fix it. Ended up going with a different truck but appreciated their honesty with everything. Jeremy and Dave were both amazing