Got a better rate than my own credit union! Great customer service and very quick. Love u guys

My dad and I applied for a loan here back in January and the people kept telling us they would call us back with an answer. It is February 5, 2023 and we are still waiting on that call back. After reading some reviews on Yelp, I realized that we dodged the bullet. read more

Read the Yelp reviews and the CarGenius ones AND BELIEVE THEM. They sold me a car and within two weeks, the check engine light came on. I've been contacting Jose and Amal since October and I've been told they'd get back to me...and never do. I was told to contact the corporate office and given an email (in which they have yet responded to). Price will change when you get there -it was $12k online and somehow fees added up to over $20k. Purchase a vehicle at your own risk. Also, they get you to write a review before you leave and take a smiling picture - just a way to lure people in. Please save yourself the headache and just don't make this terrible decision to work with them. read more

Don't buy a car from them they sell Me a car that the emission will not pass and they don't want to be responsible. Worst dealership to buy a car don't go there. read more

All I have to say is, they use cars at a low price and smash you with a few fees double the price of the actual price. I legit rest my case. I won't say anything else because Im not trying to get sued for defamation. read more

Don't go here they will rip you off car will be ok at first then comes problems they will promise to fix it and then ignore your calls save your time and money and go elsewhere!!! read more

The sales people are cool! It's the manager! The are professional scammers! Car price went up $3000 for fees. They charge you $799 to clean the car up. The car should already be clean!! read more

First I want to say this place was a disappointmen!! we set. Test drive up for today. keep in mind we Live two and some change away!!! SMH get there and they tell us the car we are coming to test drive and buy isn't even available on the lot lol. not available. we just drive 2 hours lol. No resp from sales rep who booked our test drive or any type. we left feeling rip off and they didn't get. Penny from us. all I can say is dont buy a car from this place. Cant even get a customer in a car. How do you expect them to sell good cars read more

Unique Auto Import - Don't go here - Commercial Truck Dealers Near Me - Dumfries, Virginia

This will be the worst car buying experience you have the manager severely lacks customer service skills and will try to belittle you when you call him out on his bullshit listen to the other reviews do not shop here! read more

This place put cheap cars online to get people to visit. Once you like a car and go to see it, they'll tell you it's sold. Waste of time and effort. Miguel, the rep that I dealt with was not even trying to sell and has an attitude. Huge number of their inventory is in really bad condition. I was told they are certified and honestly from the looks of it, I doubt they are certified at all!! Stay away, nothing you like will be at the dealer. read more

do not buy a car from here!!!!!!!! my best friend bought one and the engine blew on the first 3 months after it had countless issues and was in the shop for a month. he was lied to and told it had never been in an accident but it has been in 6! they sell cars that will cost you more money and can be dangerous to even drive! read more

If I could give less than one star I would, management and employees are scammers! Please make sure you look at the contract before signing, they overcharge so much. You think your getting a good deal with a car but they charge 15-20k more for "fees". Do not recommend this place! So glad I did not buy my car with them. read more

Texted back and forth with Michelle regarding a Nissan Cargo van. Arrived to test drive the vehicle but it was nowhere in site or on the lot. Got a run around to "just come in and we will work with you." Vehicle never was there to begin with. Classic "bait & switch" auto reseller!!! read more

Alot of their cars they sell are lower than what the value of them are worth on KBB so you think your getting a great deal. But after a few days, lights started to come on the dash board. Took it to 2 different shops to be looked over and to get a inspection done due to I live in MD. Both mechanics found over $3k of work that needed to be done before even passing inspection. When purchasing the car at the end they had added on all these hidden fees and taxes to where it was over an additional $3k so it made it more than what they advertised it for. On top of only form a payment they would take was CashApp. So in the long run, you better buying a car w/o papers from a homeless stranger you meet off Craigslist than from this place. read more

Price was completely inflated from advertised price by thousands. We purchased vehicle in VA but wanted to register in MD. The vehicle require over 3k to legally pass inspection to receive our tags. They were quick to get us in door and friendly, but when there was a problem, it took days to get any answers. The bottom line is, don't purchase, they make money by inflating prices then what was advertised, we got the car fax report and they couldn't even explain the issues and exactly how nothing synched up according to the report. I should have done more research but I was locked in at that point. DO NOT WASTE TOUR TIME, and before you purchase, have the vehicle looked over to make sure it will pass inspection. read more

This dealer is the worst I would ever go to. Salesman to manager they suck they are the worst scammers. Vehicle I purse was 22000 online when I went to store it was 28000 taxes will not be 5000 worth. They are not responsible the gap ins they told my husband that it was to cover and damage like transmission/motor when in reality its for your car is totaled you get cover my husband didn't know. Also told the gap was put for another vehicle rather than ours. I'll leave whatever reviews I have to leave. Told us that vehicle has never had accidents and saw in carfax and said it had accident. WORSTTTTT WORSTTTT WORSTTT WORSTTT WORSTTT read more

STAY FAR AWAY FROM DEALERSHIP!!!!!!!!!!!!! This is the worst dealership I've worked with ever, the online price says the car is $12,799 but when I go in and try getting the car they add an extra THREE THOUSAND DOLLARS and said "it's what I have to do to sell the car." This is aside from the sales tax and processing fee. So the car actually came out to about $17,500, how does the car go up $5,000? Salesmen were cool but the manager is the one that is doing all this BS, stay far away from them! read more

This is a bait and switch dealership! They advertised a Toyota Corolla on marketplace. We communicated with them asking if the car was still available because we were driving over an hour. We were told it was still available. When we showed up an hour later we were told it had sold yesterday. When we questioned it the salesperson snickered. I don't think they ever had the car. SLEAZY sums them up! read more

Sales guy was cool but the manager tried to upsell the car that was 18900 on car guru up to 20699 and said it was a weekend special thats why the price changed. So he changed the price over the weekend sounds like bullshit to me. not including processing fee and sales tax which was like 1000 plus just the doc fee again sales guy was cool the manager sucks really shady guy read more

False advertising, there were almost $3000 in hidden fees that they added to the price (in addition to standard taxes and fees) The truck was good quality though. Go to a dealer that is upfront about the prices. read more

Dishonest! They place ads with photos of nice vehicles at great prices and will even confirm that "it's still here" when you call to ensure you are not wasting time. Upon arrival at their lot, I got a song and dance saying "oh, that one's no good". The mechanic doing the inspection said it can't be sold. This is after calling 30 minutes ago and being told the vehicle I was there to see was in fact there. When I told him what I was told when I called, there was just "himming and hawing", and stammering. When asked regarding the multiple social media outlets that still have ads up? "Oh, we fired our website guy". Sure thing, Bud. These people need to either fire about four people, or conduct some meaningful training. Or both. read more

When I received numerous calls from Brenda, I was skeptical. Even after assuring me that my approval with no money down regardless of my challenged credit was valid, I now know I should have listened to my gut instinct. I traveled an hour on a Saturday morning after being assured that I was approved, and that all I needed was to bring in my ss card, pay stub, proof of residency and valid drivers license and I'd be driving off of their lot that same day in a new car. Wrong. Miguel pulled up my info and saw that Brenda had already "entered everything". He's asking me questions to "verify" my already entered information, when in all actuality he was filling out the actual application to be submitted for final approval. This was verified when my credit karma app notified me that my credit had just had a hard inquiry as I was sitting at the desk. I was told over the phone that my offer letter to my part time job would suffice in conjunction with my pay stub of my full time job. When I arrived, my offer letter wasn't accepted. I was then told my income wasn't sufficient enough to qualify for no money down, and asked if I could add my husband to the loan "only for income purposes". After submitting his information (they needed his social to run his credit even though only his income was needed?) I was then given another offer of paying $2500 cash up front, which wasn't said during the initial approval conversation. When asked who was offering to finance, I was told "us". So when I make my payments I'm paying to "us"?! Although everyone was very nice and their customer service was definitely not horrible, his tone changed and his friendliness subsided when he was no longer speaking with a seeming to be naive young lady and was now facing her 6'7" husband who knows bs when he hears it. I would definitely rather save my $2500 and put it down on a car from a more well known and accredited dealership in the future. Buyers beware! There's NO SUCH THING as no money down with poor credit! read more

very poor customer service. had been speaking with them for about a week to come see this car. I had been traveling from about 2 hours away and had even spoken to them the morning of our appointment. I got to the dealership and they did not even have the car instead they said it is actually at another location trying to get sold and that they did not have it. read more

Absolutely awful service. We came from New Jersey and messaged someone from the company about 3 trucks before we came. The guy said they were there and we could test drive. We get there and the guy isn't working and they only had one of the trucks. The truck needed at least $5,000 in work done. We sat there for over an hour before the supervisor told us he won't budge on the price AND showed us a price $1,000 more than what they showed online. Would NOT recommend buying from here. Drove 4 hours for absolutely nothing. read more

Extra Fees that's are make the cars come out $3500 over asking price. They tell you it doesn't include fees on the website. Was ready to pay $20k cash and they asked for $25k with fees. The manager smells like an ashtray and sweat. Don't come here.!! read more

Worst business ever! They call you and say no matter what your credit score is you will be approved and then you go there and waste your time cause that's not fucking true at all!! They give you false hope! Yea its my own fault that my credit is the way it is and I'm working on fixing it but dont tell me you can help me when you cant! LENIN!! DO NOT EVER USE THIS MAN TO HELP YOU! HE WILL FEED YOU BULLSHIT THE WHOLE TIME AND RUN YOUR CREDIT TILL IT GOES DOWN ABOUT 60 MORE POINTS!! FUCK THIS PLACE read more

Daniel Fuentes what can I say? You went above and beyond to ensure I left a satisfied customer! I appreciate the time the staff took with me going over every detail. Looking forward doing work with Daniel again in the future. If you need a vehicle stop by for a great deal! read more

They are the worst ever! They are sneaky , they lie, and bad customer service! The communication between employees snd customers are bad! They sell unreliable cars . Mike is a liar and not very nice at all. He's rude and does not stand by his word. None of them do. GO TO A REAL DEALERSHIP! What they post online is not true. read more

So, their slogan is "we finance everyone" which might be true, but they do not do their homework very well. Went in there to purchase said vehicle, tried to convince me that I should go for something else. Then when it came to the down payment I had to pay it in cash, not with a debit card. Surprise, banks close early on Saturdays and cash could not be retrieved. Wasted four hours over there after driving an hour out to them.... Totally not worth it. Would not recommend this to anyone. read more

Unique Auto Imports. I texted company and "Michelle" texted back sending me link to the 2 trucks I was inquiring, this was thur. night at 5:46pm. By Saturday at noon when I arrived both trucks were gone "sold" already however they did conveniently have a similar white F 150 with more miles and denials from sales staff that this was a # Bait and Switch and the looks I got from them was unwelcome. I told them this was a bunch of BS (and yes I said it out loud ) this business is a sham and should be avoided. read more

Where do I begin...Found a vehicle of our liking, checked it out, test drove it. No lights in the dash, passed inspection...thought we were good to go. This was 09/20/2021. As of 12/30/2021, the truck we purchased has been sitting and is still at a repair shop with a bad transmission. The extended warranty that was included in our purchase price is bs, won't accept our claim. Still don't have our hard tags. So we're paying a car note on a vehicle we can't drive. You call and can't get through to anyone. Terrible service, plus they "emailed" me our tempotary tags and registration, no signatures or anything. What kind of mess is this? read more

I went here there employees were amazing and at the end I got blessed with a great deal and an amazing car I think you should definitely go here to get your car! read more

Najee was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him. read more

We saw a truck on cars.com at this dealership. The add raved about what a great truck it was. It had everything my teenage son wanted and was in the price range we were looking for. My son called and asked if the truck was available, they said yes so my son said his dad would come the next day to see it. My husband went to the dealership and was told by Miguel it was in the shop for minor repairs and inspection. No truck...no pictures, but was promised it was as great as the ad stated and we would have 1st dibs on it. The following week Miguel said it still wasn't ready and it would take another week. The 3rd week he called, Miguel said there was an exhaust problem and it would be one more week. The 4th week, my husband called back and now Miguel says the truck is awful and they are not selling it. Miguel then tried to switch and bait him into a more expensive truck and when he said we couldn't afford it, Miguel hung up on him. Number 1... Miguel promised pictures, never got them. Number 2 ... Miguel promised calls back... never happened. Even when they decided they couldn't sell the truck. Number 3.... we passed up several other vehicles while waiting because we were promised this vehicle was great. And it was the only one we found that was exactly what we wanted. Now we have a disappointed teenager 3 weeks before Christmas not getting the truck he hoped he was getting. read more

I had very good experience with Lenin Garcia, the sales rep. He was up front with me, explaining the process and got out the door with my new vehicle. And this was after several turn downs I appreciate them and the effort read more

Do not go to these people. I looked online to see an impressive list of trucks at good prices. When I show up it is obvious the lot does not contain all of the vehicles on their website. When I questioned one of the salespeople he blames the IT guy for not keeping their website up to date. Obviously false advertising. read more

Just like any other dealership. They say anything to get you in there and waste your time. THERE IS NO PRE APPROVED LOAN! Doesn't exist. They say you won't have to put any money down. That's a lie! Don't be fooled. Its all B.S.. Go somewhere else. Save your money and time. read more

I highly recommend this dealership to anybody looking for a vehicle. I actually had a really great experience with this dealer from start to finish from my first phone call down to the moment I left the lot. Miguel, and Lenin both were amazing during the process and I recommend anybody who is currently in the market for a vehicle to check out Unique Auto Import. They were very clear and answered all my questions. I left the lot really happy with my purchase and I would most definitely be giving them a call next time I'm in the market for a vehicle read more

This place has vehicles in their website and other advertising apps, such as Carfax, that are not even available... Just with the pure purpose of getting people to come to them. Then, they tell people that the cars have been sold and try to get people to buy other cars. They made my wife and I drive for about an hour and half.. all of this happened during the same day. They called and texted us promising that the truck was available and convinced us to come look at the truck but as soon as my wife and I stepped foot on their place, the car magically had been sold days before... Yet, it's still showing in their website as available... and it will probably stay there for a while longer.. just to trick people to come to them.... This was a terrible experience. Terrible customer service and definitely not a trustworthy place at all to do any type of business... not when they start off lying to the consumers. read more

I was in the market for a used Honda Accord but still wanted it to be fairly new with low miles. A good friend of mine told me to check out Unique Auto Import, he had recently bought a car from them and said they had good service with a variety of affordable cars. I was in great hands with Ali! I called ahead of time and spoke with him to give him an idea of what I was looking for. As soon as I got there, he already had a couple cars ready for me to test drive. Ali was extremely knowledgeable about the cars performance and specs and provided me all the pros and cons to each vehicle we drove. I honestly felt zero pressure from him to buy and he just helped guide me to my decision. I ended up purchasing a 2019 Honda Accord!! They hooked me up with financing too and got me a nice rate. Thank you Ali for being patient with me and making this experience so smooth! 5 star service and I highly recommend Unique Auto Import to anyone that's in the market for a car! read more