We brought our VW Tiguan in for an oil change today and were thoroughly impressed with the service…read more Our service consultant, Kevin, was especially outstanding--he was courteous, attentive, and went above and beyond by offering us a promotional coupon and a free tire rotation, which we greatly appreciated. While waiting for the service to be completed, I went shopping across the street and ended up purchasing a 6-foot olive tree. The dealership truly exceeded expectations by sending a car to pick me up. The driver not only helped me carry the tree from the store but also carefully placed it in the car. Upon returning to the dealership, he even helped transfer the tree into my vehicle. The entire team's kindness and thoughtfulness did not go unnoticed. A big thank-you to everyone for making this experience so seamless and pleasant!

Scheduled a service appointment here last week for my vehicle. After arriving to the service…read moredepartment I was informed the diagnostic fee is $189.95 per issue instead of a total cost for the diagnostics services equating to $189.95. For the two issues that the car was showcasing the overall total was priced at $379.90 without repair and labor. $189.95 fee per issue for diagnostics is excessive and egregious. I called to follow up with the service specialist regarding an update on my vehicle, after receiving a return call I was informed the earliest they could diagnose the problem will be two days later after initial drop off. To expect a customer to willingly pay almost $400 for diagnostics that isn't a priority to the service department to facilitate is absolutely insane. I refuse to pay for an excessive expense where my time nor vehicle isn't prioritize. I gladly return to pick up my vehicle. Maybe this incident is a rare occurrence due to staffing issues and parts but the charges are outrageous. If 0 stars was an option that would be the rating.

Their employees will illegally pose as independent sellers on Craigslist to sell cars with salvage…read moreand rebuilt titles, and then play dumb when the car fails inspection. They lied about the car they sold me, running great with no issues, only to find out it had various engine and transmission issues that has cost me thousands in repairs/towing fees so far. And no, there is no misunderstanding. Even as im writing this, I see that the same Dream Auto employee has placed another craiglist ad, posing as an independent seller. And before you say that this review is fake, I have screenshots of the text messages, and screenshots of the deceitful craiglist ads.

DO NOT BUY FROM THIS DEALERSHIP!!! The Dream Auto Group dealership preyed on my 20 year old nephew…read moreand convinced him to purchase a car that is beyond repair. The salesmen are predatory and sold him a car with salvaged engine components. The entire engine and coolant system is rusted and rotted through and through. After attempting to repair the car, we discovered that the engine is not the original engine. Upon our discovery, we attempted to return the car to which the manager consistently and adamantly declined. This company buys vehicles from the auction and does not fix them before they sell them. This was admitted to me by the manager himself. They did not inform my nephew of the many issues and salvaged parts prior to his purchase. The repair shops will not touch the car. We pleaded with the manager to take the car back and he responded by saying "buddy, not in a million years". The salespeople are totally unprofessional and blocked my nephew's calls as he tried over and over again to resolve the matter. We are currently working through litigation to sue the company. We also reported the company to the Better Business Bureau, Federal Trade Commission, DMV and the Attorney General so they can never take advantage of another customer again. Do yourself a favor, save yourself the headache and look elsewhere for your purchase!!

I bought a 2020 Mercedes Benz S450 from this dealership. while i took the vehicle out for a test…read moredrive, i found out that the vehicle needs some repairs. i discussed with the sales Manager, he approved it and said we will fix it for you. His Name Was ABE, he was just trying to make the deal, so i took the vehicle to a Mercedes Dealer, when they inspect the vehicle they found out lots of issues. the brake pads were gone the routers need to be replaced, tires and wells needs rotation and balance, and also the engine had a huge leeks. so since been 40 days that i am trying to reach out that guy and the dealership the are not picking my phone up and not responding. i have almost spend 3600$ on the vehicle. please avoid buying cars from this dealership, i wont recommend it.

I waited some time before I was going to write a review for my purchase. I have had my car for over…read morea 3 months now. I felt that owe these guys an honest review. This is was not my first time buying car and my experience at the dealership was just exceptional. Very smooth process. Customer service was just awesome - really happy with my purchase. Definitely recommend this dealership to anyone looking for a vehicle.

Big thanks to Johnny for making the process of buying my dream mustang incredibly easy and I'm so…read morehappy with my purchase

Absolutely Horrible Experience with General Manager Jose Diaz at Woodbridge Auto Sales…read more I cannot stress enough how terrible my experience has been dealing with the general manager, Jose Diaz, at Woodbridge Auto Sales. From the moment we purchased our vehicle, it was a downhill journey riddled with deception, hostility, and blatant disregard for customer service. We purchased a vehicle via cashier's check and were led to believe everything was in order, including receiving the title. However, we later discovered--only after attempting to register the vehicle--that they had retained the title without notifying us. This critical detail was never disclosed at the time of purchase. The only explanation given later was that they wanted to "make sure the check cleared." While we understand financial precautions, it is completely unacceptable that we were not told this upfront. After three weeks of calling, following up, and trying to get clarity, we finally got through to Jose Diaz. Instead of an apology or even a solution-oriented conversation, we were met with confrontation, defensiveness, and finger-pointing. He coldly told us that they would "get it to us when they get to it." No empathy. No urgency. Just blatant disrespect. We even asked if they would cover a same-day courier service to receive the title due to the urgent need to register the vehicle. Jose Diaz refused and said it would be delivered the next day instead. When we followed up the following day to confirm, we were told by the administrator that the title was only just being sent out that day--meaning Jose Diaz had blatantly lied with no regard for his word or ethics. This level of dishonesty is completely unacceptable for someone in a leadership role. Despite all this, I want to acknowledge the one bright spot in this entire ordeal: Mary Lou, an administrator at Woodbridge Auto Sales. She was the only professional and courteous person we encountered. She apologized for the inconvenience and actively worked to resolve the issue. She offered to make things right by ensuring the title would be sent out immediately and even offered to renew our temporary registration if needed due to their delays and errors. Her integrity and willingness to help were the only reason we were able to make any progress. When I asked Jose Diaz for the owner's contact information to escalate the matter, he arrogantly told me that he was "as far as it goes" and refused to provide any names. Thankfully, after speaking with my attorney, we were able to identify the owner as Chady Nasr, and we are now pursuing a negligence claim due to the mishandling of the transaction and the unprofessional conduct we experienced. If you are considering doing business with Woodbridge Auto Sales, especially under the management of Jose Diaz, I strongly advise you to think twice. He is hostile, unprofessional, and lacks the basic skills and ethics required for leadership. The experience has been nothing short of exhausting, and no one should have to go through what we did just to get the documentation for a vehicle they legally purchased. Avoid this place at all costs if Jose Diaz is your point of contact. If you do end up there, I hope you're fortunate enough to work with Mary Lou instead.

They were pretty firm on price but... the F150 Larait was worth every dime. Ali is the man for your…read moreneeds, Their cars are in great shape all the staff and management was truly great felt like family. Would definitely check here first when I need my next one.

had an amazing experience working with Ali! He went above and beyond to help my daughter and me get…read moreinto our new car.. beautiful 2019 Mercedes-Benz C300. From start to finish, Ali was patient, knowledgeable, and genuinely caring. He made the entire process smooth and stress-free, and made sure we felt confident and excited about our purchase. If you're looking for someone who truly puts customers first, Ali is the person to see. Highly recommend!