I brought in my 2018 Volvo V60 Cross Country after receiving a power steering warning message…read more While the warning had disappeared, I wanted the peace of mind of knowing there weren't any underlying steering or safety issues. From the moment I spoke with the staff, I felt that they genuinely cared about helping me understand what was going on with my vehicle. Their professionalism, transparency, and integrity were evident throughout the entire experience. I never felt pressured, and all of my questions were answered patiently and respectfully. Finding a repair shop you can trust is invaluable. This experience gave me complete confidence in their character and business practices, and they have absolutely earned my future business. I highly recommend them to anyone looking for knowledgeable professionals who put their customers first. Thank you for treating me with such honesty and respect. It was greatly appreciated.

Very professional and actually Honest. Robert stayed in contact with me the whole time my car was…read morethere.

Highly recommend! I had asked for an engine swap on my 2003 Chevy Silverado. I had a 6.0L put in…read moreinstead of a 5.3L, they rebuilt it and added a few performance parts. The technician Manuel also painted my engine blue and walked me through the entire process. He gave me a reasonable price and got the work done pretty fast as well.

i took my 2019 dodge charger scatpack there first when my radiator broke while i was driving, they…read morehelped me get it to the shop and made sure i was aware of everything, they gave me a great quote and it was such a good price compared to other places i had callled. a few months later i ended up blowing my engine, they gave me an amazing price for rebuilding my engine which is what i wanted rather than swapping the engine, they replaced my lifters and everything needed with oem parts from the dealership. i've had my car back since june and it's been driving better than ever. i also had people try to steal my car twice and they were able to replace my windows twice super quick for such an amazing price! highly recommend!

I've been going to auto tek for the last eight years. I had two transmissions done two engine…read morerepairs and host of mechanical problems fixed , the service is outstanding never had issues with repairs The customer service was excellent. This guy named Jay explain everything in detail made me understood everything that was going on with my car. His expertise was comforting and the pricing for repairs are the best in Antioch after thorough research

I've already given these guys a five star review in the past…read more I've had auto tek do over 10 repairs over the last 10 or so years. Jay and his team are phenomenal. I've come to really trust these guys. I can tell you with a lot of experience from them that they don't rip you off. They do great work. Most recently, my car had smoke coming from the engine and exhaust and instead of charging me for an expensive part from the dealership, they found the bolt that I needed from inside their shop and save me money from having to buy the entire package. They've done stuff like that quite a few times, keeping my cost low. They once had to replace my turbo and BMW was going to charge me $9700 to do it. They found a used turbo, put a three year warranty on the part and charged me $2,900. That was close to $1000 cheaper than the next cheapest guy in Antioch.

Best service in the area, knowledgeable father and son duo. Would recommend to anyone I know…read more Affordable prices and good people.

Beware! First of all Jerry no longer runs this shop...!!! When I arrived 2 guys that looked…read morepretty well hung over did a diagnostic on my car. An older guy and stocky younger African American. I was Quoted a rediculous price. After getting a second opinion at Les Schwab it was confirmed that Precisions diagnostic was not even close to what was wrong. Quite frankly I wouldn't have Precision work on my bicycle. stay away!

i went have by car checked on my raditor it was a least 3hr. i received my it sounds like a…read moretruck,my, ac dosent work they have paint sprayed on my car dent on my review driver side mirror.dont go thete sit in your car they stole my parts my car sounds as it is a truck now.

I came to Universal Auto Repair today as I was getting estimates for my vehicle damage. They were…read morenot very welcoming to me, not friendly, the customer service was not there. I was very warm and friendly and they were not very inviting or open to me. I smiled at each of the three men that I encountered they each looked angry. The vibe that I received was almost like I was inconveniencing them. They asked me to come back when a certain individual comes back. I don't think I will be coming back based off the initial introduction.

First off, I want to say that I'm a customer who has very little knowledge about wheels and tires,…read moreso I trusted the professionals to guide me and do the job correctly. Last September, I went to this shop to purchase new tires. The price was decent, and I thought I had found a reliable place. Everything seemed great at first. Fast forward to the beginning of May--I brought my car back in because it was shaking and the steering wheel was swerving. The gentleman there told me my alignment was off and that I needed new tires again. I was confused because I had just purchased tires from them only a few months ago. When I asked for my service records, I found out they had only balanced my tires the first time--they never did a full alignment. As someone who doesn't know much about tire maintenance, I didn't realize that was something that should have been done or at least recommended. Because the alignment wasn't addressed, all four of my tires wore down unevenly and had to be replaced after only six months. I ended up paying over $200 more for new tires and an alignment on the front tires that could have saved me from this issue in the first place. Wanting a second opinion, I went to Les Schwab, where they did a full inspection and explained everything in terms I could actually understand. They told me the previous tire installation appeared rushed and poorly done. My tires were not properly balanced, and even the alignment dots on the tires were not lined up correctly, causing unnecessary wear and tear. Honestly, what upsets me is the carelessness. This is people's hard-earned money, and we trust businesses to provide quality work. I've now spent close to $600 fixing something that should have been done properly the first time. Lesson learned: do your homework, ask questions, and make sure you understand what services are being performed. Quality work may cost more, but poor workmanship can cost even more in the long run.

Thought this was just a tire n wheel spot... glad I was wrong, they do most if not all repairs that…read moreother traditional shops do. These guys were able to install new tie rods in my truck, and got me aligned down to the tee. I bought the parts new, and they installed it without a problem.

Andy is a Wolf in sheep's clothing. He prays on the week…read more Takes advantage of single women. An overcharges by a 1000% My son's mother took our vehicle to him out of desperation because she had a leak coming from her break booster of an old car..... the part was $65 .He was done in an hour.And charged her $675.... Unbelievable I don't know why this kind of stuff is not illegal As hard as it is today, people just don't have the time to be getting ripped off like this by people They think they can trust.... My heart goes out to her. She definitely didn't have that money to give away like that... lady's be aware of this kind of ripoff

My check engine light came on and Andy changed the coils and plugs on my car. He does excellent…read morework. Great prices! Kudos Andy!

I stopped by and had work done to my car, staff was very helpful and knowledgeable. Tire, break and…read morerotor services were done quickly and professionally. The job was explained very detailed and I appreciated the honesty of the prices. Will be coming back again!

They do not have parts on hand that were rather common for an exhaust shop .. they did not seem…read morelike they wanted to do the job despite not being busy .