i read through all the reviews beforehand, i wanted to see for myself the environment, how the service was, etc. half of these reviews are full of shit honestly. the place was beautiful and if you like dogs you get to sit and wait with them in AC. i was a new customer here and was surprised i was given a little welcome speech which introduced safe words to use and discounts they give, i was even asked if there was anywhere on my body i didnt want to be touched. it was very homey. im gonna include that this was the least painful brazilian i have ever gotten done. natalie really made me feel extremely comfortable and unlike other places u can ask for a break and choose music you want to listen to throughout the session. if you vocalize to her that you are uncomfortable she does her best to make u feel better. i was put into multiple positions throughout the session and that really made everything less painful and more comfortable. while reading reviews i stumbled upon the whole her being anti black situation. alot of people on here dont know the full story and it's ridiculous that this business she obviously works her ass of for is in jeopardy because of it. natalie is one of the best people ive met that do this as their job. one thing that might throw alot of people off is the price but i think its worth it because of everything that is implemented. there is also a strict 24hr cancellation policy and it says that on the website so i think you would want to plan accordingly. it also says you might have to wait a little bit past your appointment, up to 30min. thats also something you should be aware of. will definitely be coming back and i think if youre reading this you should just see for yourself what happens because my experience was great and everyone who works here goes above and beyond. read more

Uncle Nat's - Sugaring Near Me - Brooklyn, New York

This is seriously the best wax I've ever gotten - you might look at the prices and wonder why you should come here versus a place that will charge you much less, but it is sooo worth it. My experience here was after nearly 6 months of quarantine so I was expecting a lot of pain and redness, but that wasn't the case at all! Natalie suggested the pumpkin pre-care treatment and I decided to treat myself. So glad I did! It really minimized the pain and I had absolutely no redness or soreness whatsoever. Beyond being the most welcoming and kind place EVER, this is truly a gorgeous space - this was the first time I went for a wax and it felt like I was going to the spa. read more

This place is fcuking amazing. An absolute safe space for however you identify, whatever you look like, any and ALL are welcome. You'll never go back to Euro Wax center or wherever you've been going once you've been here. And it is soooooooooo CLEAN!! Natalie explains what they used to sanitize and clean you see them actually clean and wipe things down. There's never a question of is it clean.. I've never felt so taken care of when being waxed. Legit no one else is allowed to touch my nether regions anymore... at least when it comes to hair removal. Jk but no seriously The amount of education Natalie gives when they're sugaring. Crazy. I've learned so much about my skin, how to take better care of it, and products to try ( some that they sell and some that were suggested that i can find online). They always have dope music playing. Cause good conversation and music are always a plus when having hair removed. FYI-- they do it ALL. Down below, face, body, underarms, upper lip. Alladat. They do not at all try to shake you for a product sale at the end of your appt. If you need something they got you -- it not.. cool. See ya next time. They also take care of you AFTER YOU LEAVE. Got a weird bump or ingrown? Send Natalie a pic ( I mean they already seen it all anyway.) You'll get some instruction or told you're fine leave it alone or... hey can you pop in for me to get a better look? EUROPEAN WAX CENTER IS NOT DOIN THAT, MY GUY!! They are also very generous with the amount of ways you can get discounts. Pssst...Booking your next appt at the end of your appt... is a way to get a discount. Their 24 hour policy is.. STRICT. It is, but the policy is absolutely NOT a secret. They tell you if you call to make an appt, it's in their emails, you get it in text when you confirm appointments, it's on their website -- they remind you when you make your next appt there in person to your face. So... yeah. It's strict. It's really not that big of a deal. Don't be a flake or you pay. EASY. ALSO....Always always ALWAYS take the train or uber/Lyft cause if you think you're going to find parking in this area. You played yourself. read more

Natalie was my sugarist today, and I gotta say; above and beyond what I was expecting. Imagine the best support-group therapist ever, who specializes in body work with a trauma conscious focus, and you're still not even close to how welcoming this experience was. They were so authentic and intentional, set up clear boundaries and encouraged me to do the same. Honestly, I've never felt so held in a space before. Like a floating tank treatment, except for my soul. Which I was not expecting, considering I signed up to get hair ripped off my body. That part of it was a little ouchy, but nothing crazy. They took their time, explained what they were doing and why, and my legs feel intensely silky smooth. That's what I went in for. And I left feeling excited to have been able to participate in this business, and very fortunate to have been able to have this experience. read more

Nathalie with all my respect you are such a liar your technician was the one got angry when i told her I don't like the way I'm being treated, if she knows I was not going to be serve why telling me if I come at 6pm it's fine just don't come after 6pm. It's was just planned to get paid without providing any service guest what it's all good keep doing that All you do is reply to the reviews to look good just be fair to yourself you're accusing me you're such a liar this lady was talking to me with stink altitudes outside the door you acted you were present be real to yourself Nat's read more

First of all, the space is beautiful, inviting, and cozy. I felt immediately at home. Second of all, there's no tipping, just a fee included in the charge automatically--because tipping is racist, and waxers deserve to be tipped evenly. Hell yeah. When Natalie gave me the new client talk-thru, I started crying--like really crying. Being queer and hairy, and choosing to remove only some of my body hair (and I have a LOT), getting waxed has always been triggering and traumatic. I've gotten up and walked out of waxing salons before when waxers have asked me why I'm not waxing my arms, etc. But Natalie made me feel so so safe, asked for and used my pronouns, and when I texted that I was going to be ten minutes late because I missed my train, they were super understanding too. Getting your hairs ripped out hurts. In other sugaring/waxing situations the waxer/sugarist have kind of made me feel like a baby for making noises or being in pain. Natalie really is sympathetic--like, when molding the sugar, will say stuff like, "I know, molding sucks, just hang on," etc. That really made me feel like I had someone on my team! Lastly, I have long, thick leg hair, and had my leg hairs fully grown out when I got sugared at Sugaring Brooklyn. Because of my hair, it took longer than the allotted time slot. At other waxing salons (especially of...ahem....the European variety) the waxers have made me feel really bad about going over time, but Natalie only made me feel safe and comfortable. And when I wanted my feet and toes hairs left on, they were stoked about my style choice! I've never ever had someone celebrate my choices about my body hair as an AESTHETIC...it blew my mind. I love Sugaring Brooklyn. I wish I lived right next door. I am so happy such an inclusive hair-curation business exists. read more

I had my first experience at Uncle Nat's Sugaring Brooklyn yesterday, and it was a great one. I spoke with Uncle Nat over the phone, who was completely understanding of my situation and squeezed me in for a last minute appt. They were lovely to chat with and willing to answer any questions I had. I was greeted by puppies (10/10) and Uncle Nat, who offered me coffee and boxed water while waiting for the aesthetician. Erin performed my wax and saw me right away. As someone who gets sugared regularly, I would highly recommend booking an appointment with her. She was gentle, knowledgeable & lovely to chat with. Sugaring Brooklyn has a beautiful mission statement and are well equipped to give any&everyone the best experience possible. Cheers to being inclusive & paving the way for other salons to do the same. Totally worth the money, I will be back! read more

Uncle Nat's - Salon entrance/waiting area - Sugaring Near Me - Brooklyn, New York

I've been getting waxed for the past five or so years - Natalie's salon brings waxing/sugaring to a new paradigm. Anyone and everyone could benefit from going here for multiple reasons: Natalie is an incredible sugarist - she's impressively well trained/educated and can talk to you about the ins and outs of the process; she appreciates hair and how beautiful it can look when styled/left natural; she, her partner William, and her coworker Jane, have created an environment that is chill, compassionate, safe, and real, when compared to any other waxing/sugaring salon I've frequented. Natalie, Jane, and William, are the BEST. They're earnestly/seemingly effortlessly working to cultivate/maintain such a unique space, and it is really all they say it is - you can trust them! I recommend Sugaring Brooklyn to all of my friends who get waxed/sugared, and just generally talk about it a lot because they're great people :) Give it a shot! You won't be disappointed. read more

Uncle Nat's - Eyebrow wax from Natalie!! Done with sugar. - Sugaring Near Me - Brooklyn, New York

Wonderful experience through and through! I'm a trans woman looking for a safe space to revisit laser and other treatments and it's a great place for that. Nat and team was just wonderful - looking forward to coming back! read more

I've had about four or five laser hair removal treatments on my face and I'm really happy with the results. Before starting treatment, I had to shave multiple times a day because of hormonal hair growth, but now the hair is noticeably thinner and lighter. I've also never experienced anything like how smooth my skin is between sessions. I have truly awful social anxiety but the technicians are great and always make me feel comfortable. The laser feels like a small rubber band hitting my skin and is pretty painless. I've felt so out of control about my facial hair so so long I can't even explain how great it feels to not have to worry about this anymore. I also think the pricing is very fair. read more

I went to get 2 sugaring services done. Their space is super cute and Nat has 3 cute dogs. They only allows one person in at a time and also wipes everything down before they starts any services. It was my first time sugaring and I was very nervous. Natalie was awesome - they started explaining their business and asked me a few questions. They made me comfortable and I was very appreciative of that. I liked how Natalie coached me through the entire process and was transparent on what they were doing. I am 9 months pregnant, so throughout the entire process they made sure I was comfortable as well. Natalie accommodated my pregnancy for the different services. I'll be back post birth and absolutely will recommend them to everyone! read more

NOT WELCOMING NON RESPONSIVE A TOTAL SCAM. They changed their prices day of, entrapping me in a price that I did not agree to due to their cancelation policy of 48 hours. I decided to suck it up, as they said on their website you can discuss the type of appointment when you arrive so I figured I would do that. I informed them that I was running 5 minutes late (what is within their incredibly cruel late policy) but would be there within the 5 minutes. Because it is in an apartment building, I had to be called up to the apartment (so they knew I was there!) I was in the elevator when that 5 minute mark turned to 6 and so was just one minute past the late time. They had already started to see another client ( what I find incredibly rude to the time that I had scheduled). I sat around for about half an hour, and by then another employee came out and was surprised to see me. We had a very nice conversation in which they stated, this happens, life happens, and often they are sweet and fine to reschedule these appointments - it's not like I didn't show up, or was incredibly late - literally 5 or 6 to be exact! So I texted to reschedule, apologizing for my tardiness. No response. So I called, but no response. I called again. No response. I sent an email. NO RESPONSE. For a business that likes to pride themselves on being inclusive, welcoming, and supportive - I felt neither seen, heard, welcomed or supported. They do not care about fostering a positive environment for their customers. They are scammers. Cruel cruel scammers. I want my money back. read more

First time back since March and boy, it was painful!!!! Natalie always makes things better by talking you though it, she is really a gem! The sugaring Queen! read more

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Incredible treatment by the employee; extremely kind. I was welcomed kindly and gently; and everything was so clean. The space is so well decorated; smells really good, and overall looks amazing. Products used in the sugaring appointment were gentle and effective; I didn't feel awkward ONCE. Conversation flowed naturally, and overall I barely noticed I was getting waxed. Relaxing environment, and extremely qualified and kind staff. I will be returning! They all seem to care a great deal about what they do, and how they do it! Amazing - I would attach a picture but as it is my coochie I cannot ; but I assure you; it is smooth as hell read more

Natalie will take care of you! They are by far the most respectful, kindest, efficient hair removal expert I've met here in Brooklyn. The supplies are supreme, the bed with a lifted bottom portion is very comfortable, and the space is inviting and calm. If you are like most of us and haven't had your regions dehaired in forever, do yourself a favor and go here! I'll definitely be a regular. read more

I can't rave enough about my experience. I was lucky enough to get a Brazilian through the promotion Natalie was running for Juneteenth. As a fat black woman, I have wanted a Brazilian for so long but have shied away due to fear of body shaming. This experience was nothing like that. Natalie (they/them) was warm and friendly. They went into great detail of explaining the process, giving me skincare information and even discussed my hyperpigmentation with me and treatment options. They also gave me samples of some of the products used! The Brazilian itself was great. Natalie was able to give me warnings for potential pain areas and overall made me feel comfortable. I highly recommend this entire spa to all especially to fat, disabled Black/POC's. I am officially a client and will definitely return. Thank you Natalie! Ps. there are puppies!! :) read more

really love this place! Uncle Nat walked me through the whole lasering process and what to expect. The space is also very relaxing and welcoming. Two laser appointments down - couple more to go. Interested in their facials too, cause all the products smell so good! read more

I was happy with the service. The place was clean, serene. Parking was hard. I got a bikini wax sugaring service, including the pre-waxing service. 1.5 weeks later I had massive in-grown hairs... very painful. I'm skipping waxing for now. I'll stick to my lady trimmer and a razor for the bikini line. read more

Natalie and Sel were A DREAM. Not only is the location super clean and cozy (two top qualities for me personally) but the services themselves were done fabulously. I truly do not think there is another sugaring small business like this one. Both Natalie and Sel were welcoming, warm, friendly and considerate in ensuring my experience was nothing less than five stars. I initially went in for one service, and because of the timing between clients, Sel was able to accommodate me and add in a quick post-care service. The entire experience was perfect and I left super satisfied + excited to return (which is rare considering how picky I am about absolutely everything). read more

Embarrassed it's taken like 6 visits to write a review, but there's no way I could go another without thanking Nat for their amazing service and for bringing me so much joy on such a trying day. Everything that could have gone wrong today did, and because of that, I was running really late to my appointment. Luckily, I was able to get rescheduled same day (which is rare as they're usually booked, and of course I like to be mindful of their last minute cancellation/reschedule policy). I walked in at the rescheduled time and was greeted warmly, per usual. I relaxed almost immediately. It's such a vibe. The fact that I'm able to confidently use the words "relaxed" and "vibe" before a (subjectively) painful hair removal service speaks volumes. They welcomed me into the room where I'd be serviced, offered me some pre treatment prep, and proceeded to give me the most thorough, comfortable and efficient sugaring experience I've ever had. Literal VIP vag service, ok?! I went from feeling terrible for being late and needing to reschedule, to wondering if they thought I was someone special because I've never been given such kind, generous service. Anywhere. Ever. I've gone to three different people here for a Brazilian and all were equally kind and skilled FYI. This place is a gem and I'm so happy I found it. I'm never going anywhere else for hair removal services. read more

I went to Natalie for a year. I referred friends to her. We had a good relationship. However, Natalie doesn't accommodate at all and I will never be back. WARNING!!!! If you are running late due to the wonderful MTA signal error which is 100% out of your control and even after you have clearly communicated via text message the situation, they will decline service and charge your card without blinking, citing their strict 24 cancellation policy. This is what happened to me. I was 10 minutes late to the appointment because of a train signal issue at the Parkside stop. They said they couldn't take me because someone is scheduled right behind me so I asked to reschedule. They say sure we will charge your card for the service today and get you back on the books. I said WHAT?!? How is that even possible? They say I have a strict 24 hour cancellation policy. I said Natalie. I'm here. I travelled an hour from the city to come out to Flatbush its's not like I totally flaked, forgot, and not trying to reschedule or this is a reoccurring problem of mine. I had absolutely no control over this. All they said is I run a business and I can't take you. I said I'm a good client that busted my ass to get out here and your going to charge my card for the entire service? Well, I have a strict 24 hour cancellation policy. At that point I was completely done and in tears. I don't want to go to a place that does not accommodate good clients. I get it if you don't show up, you don't communicate, you don't reschedule, but life happens and for her to be so heartless. No way. I told them if they charge my card today that will be the last time I ever go there. I don't want that anxiety every time I'm trying to get to an appointment in the future. Am I going to be late? Will they charge me? Just consider this craziness before you book and save yourself the energy, time, and money. We have enough pressures in this world and worrying about Sugaring Brooklyn's 24 hour cancellation policy won't be mine again. Take my $70 this time because you won't get another dime from me in the future. read more

Clean environment. Excellent staff. Made me feel at home. For sure recommend. Explained all the services so I could understand. Awesome products for post sugaring. Best experience. read more

Everyone I've seen here has been professional, respectful, and kind. Sugaring costs a little more than waxing but imo is worth it ... it's less painful and irritating, and the effects last longer. read more

Let me tell you about how freaking AMAZING Uncle Nat's Sugaring Brooklyn is. The owner is a wonderful human who is always so welcoming and kind to me every time I see them. They also were the first person to sugar me (which was the first time I had anything sugar or wax wise to my nether regions) and they really took the time to go over everything step by step with me and made me feel so comfortable and at ease. They offer this to every first time client and I just love this feature. It's so important to be informed and go into anything with your eyes wide open. After my first appointment, I felt so confident and have become even more comfortable in my body. I have been sugared a few times since my first appointment and every time I have had a wonderful experience. I feel seen and I feel heard. I recommend coming to Uncle Nat's to everyone I meet and have only great things to say. I also recently had my first massage with Eboni who just like everyone else at Uncle Nat's Sugaring Brooklyn made me feel so comfortable and at ease. Just 10s, absolute 10s across the board!!! read more

I've been coming to Uncle Nat's for a couple of years now and I'm so lucky I was able to find them in Flatbush. I didn't know sugaring could be done like that. I just assumed I'd always be uncomfortable and in pain in a sugaring/waxing salon but Uncle Nat changed that mindset. From the way everyone one there feels completely at ease with all parts of my body to the quick and efficient removal process, it's all so great! read more

Overall an amazing experience. I was a little wary going to a residential "salon," but after visiting Uncle Nat's, I have to say I prefer! Uncle Nat makes the entire experience more than comfortable. Prior to the first session, Nat sits down with you and asks you questions, tells you a little bit about the space, then you get started. As the session begins, Nat walks you through their every move - even wheeling the lasers towards you! They checks in on pain levels throughout and asks you for REALISTIC scales on how you're feeling - not the "I'm fine!" through a clenched jaw. I'm really happy I chose Uncle Nat's and I will absolutely be coming back. read more

I have been going to Natalie (They/Them) for over 2 years and I'm usually the duchess ;-). I can't believe I'm just writing this review! First off, it's been amazing to see Natalie's evolution of success. As an entrepreneur myself I appreciate how transparent Natalie is about their method, products and Sugaring Brooklyn's overall goal to be inclusive to all. Furthermore, Natalie always strides to provide EXCELLENT customer service. Natalie's GM Jane is always super chipper and eager to support all the customers who come through. I have only been sugared by Erika twice and have had great experiences both times. Let's go over everything: super amazing and nice people, quality sugaring service, quality products, all inclusive of literally everyone, did I mention hot towels? Yeah you get those with each service too! A financial plan in case the services may be a little out of your budget (ask about daily deals and/or the sugaring fund). Oh, did I mention the sugar fund also helps support community projects, and last but not least the dogs! If you prefer a puppy-free experience there's a number at the door to text prior to your entrance. Yep that covers it...deserves 6 stars, but hey. Oh one more thing, don't be late and if you are or miss an appointment you will be charged. Let's not make this a thing people. Nearly every beauty business does this--get over it and stop expecting businesses to excuse this without charging you. When you're late or miss an appointment that's a slot another person could have had. If businesses didn't implement this they'd wouldn't have a business. Let's be accountable for our actions and move on, thanks! read more

Just had my first successful Brazilian sugaring and I'm completely in love. First off, the space is serene, impeccably clean, and beautiful. Natalie is the nicest person ever, and made me feel super comfortable. I was worried about the pain, and even though it wasn't a walk in the park- it was way more tolerable than I could've imagined. All in all, I'm now a believer and will without a doubt be coming back. read more

Uncle Nat's - a wonderful experience @ Sugaring Brooklyn :) - Sugaring Near Me - Brooklyn, New York

I've never waxed before due to fear and also feedback from other women who've had bad waxing experiences. But, this is PLACE is a HIDDEN GEM! I scheduled my first appointment and let me tell you something, from the moment I walked in, I felt like a QUEEN. I had a sit-down conversation with Natalie who took the time to explain about sugar waxing. She put my mind at ease and made me feel comfortable. The person who did the sugar waxing.....SHE IS AMAZING! I can't remember how to spell her name, but I was super happy with the results. As far as the other reviews, no one pushed any products on me, I understood what Sugar fund is and I would definitely go back seeing that I already have my next appointment booked! read more

Before I walked into Uncle Nat's I knew we'd vibe. The website is extremely clear and transparent. So no surprises once I arrived but the team still took the time to explain and make sure I was clear on their policies. Walking in - I love the no shoe policy. Leave em outside and prepare for the coziest rug ever. I was greeted by Erin and was asked to wash my hands before starting. Everything was clean and I felt very secure coming into the space. The sugaring - This was my first experience with sugaring and it was extremely pleasant (aside from the temporary discomfort of having hair ripped out of you but pleasant nonetheless) Also the pumpkin pre-care helped mitigate the discomfort and was giving spa vibes. I'm a big fan of communication and transparency and this team nails it. Nothing was rushed and everything was explained before, during and after the process. After I was done I rested a bit in the main lounge before heading out. Definitely a place I would want to chill all day. All that to say, I seldom write reviews but I was too impressed with Uncle Nat's not to spread love to the new homie. They offer bodywork and laser now so I'll be back to try those offerings as well. read more

Loved it. Don't hesitate book right this second you won't regret it. Clean, friendly, comfortable, and very informative every step of the way. Update: Just got home from my first Brazilian and it was AMAZING!!! I'm so glad this place exist. The troop from Queens is worth it every time. This is the place to go for all your hair removal needs. I've been sugared by others but no one compares to Natalie or the Sugaring Brooklyn environment. From start to finish the experience was excellent. I was nervous at first because Brazilians are no joke but as soon as I received my warm welcome from Mumu and Natalie it literally disappeared As I've said before very informative,clean, and friendly. Both Natalie and Karmenife are beautiful souls it was a pleasure being in their company today. I really don't know what else to say to make you book lol. It's a great place with great people who do AMAZING work!! I don't know of any other place you'd get sugared with Donna Summer in the background...the vibe is one of a kind here and that's why I love it and keep coming back! And as far as Covid goes the studio is practicing very effective protocols to protect you and themselves. read more

I don't have words for how amazing this skin care and hair removal spa is!!!! The inclusivity of the atmosphere is unmatched and the staff is very knowledgeable and willing to take their time to explain services step-by-step. I've been a sugaring client at Uncle Nat's for almost a year and all of "down there" has never been better!!!! read more

I've been going to Uncle Nat's for laser hair removal and it's as delightful as having your hair follicles zapped can be! I was nervous about the process and potential pain and complications but Nat was very patient and detailed before, throughout and after treatment. They're even available via text after appointments if you have any questions or concerns about resuming your skincare routine. I also love that there's no pressure to add on additional sections for hair removal, as I've experienced at other waxing shops. You're very much in control of where you do and don't want hair, and they respect it. read more

I've been coming to Sugaring Brooklyn for over a year now and there is SUCH a big difference in my hairs. Ingrown hairs have practically disappeared and my hairs have gotten lighter and thinner. Very happy with the results from my Brazilian! read more

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A repeat customer right here ‍ My second sugaring appointment is tomorrow and I'm actually ~ looking forward to it ~ My previous visit felt so welcoming and comfortable. Nat and their team are professional and friendly at the same time. Erin was cool to talk to and most importantly, she was attentive to my comfort level and needs, and as gentle as she could be during the sugaring process. I was really happy with the results and glad that Erin and Nat shared tips with me. (Nat is well-versed in organic skin care, if you're into that kind of thing) An added bonus was the cleanliness and ambiance of the space, and Phyllis the monstera plant! read more

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Going to Sugaring Brooklyn was one of the best experiences I've had. I had no idea that hair removal could be fun but it was! To start out, the space is amazing. I felt right at home and equally welcomed. The sugarist was incredible. They were kind, gentle, and caring. Their professionalism and attention to detail is absolutely unmatched. I had a fantastic experience and got amazing results as a bonus. I didn't have a single issue with skin irritation after my appointment. I think this was because my sugarist was so diligent in taking care of my skin while also achieving the look that I wanted. I cannot stress enough how amazing my experience was. I cannot reccomend Sugaring Brooklyn enough. They are incredible and deserve your business 100%. If I could, I would fly to New York every month just to get hair removal here. Thank you, thank you, thank you! read more

I went to Sugaring Brooklyn once in November 2019 and had a negative experience. I have never left a yelp review before but felt encouraged to after reading online about Natalie's anti-Black and abusive treatment of two of their employees. When I came for my appointment, I waited for 15 minutes outside (no one responded to the buzzer) and then another full hour in the waiting room, past my scheduled appointment time. Services are rendered from the owner's home/studio, and the walls are thin. It was audible from the waiting room that the owner was conducting a lengthy intake and the client was sharing about sensitive issues, which ideally would not be audible to others. I put in earphones but just head's up that sound travels easily in the space. Natalie repeats -- often in their responses to negative reviews on here, rather defensively -- that the salon centers disabled and marginalized people. They tell clients that it is customary to wait for at least 30 minutes past their appointment time, because they prioritize providing care in the instance that clients become activated during a session. While this seems well intended, I wonder why the burden is placed on clients' experiences? Why don't they build in buffer time between sessions to prioritize clients' time? It is classist and ableist to expect clients to wait for more than an hour. What about folks paying for childcare? For people scheduling their appointments around rigid work schedules? From an access perspective, time expectations are critical to how I navigate the world in a disabled body. Speaking of expectations, Natalie explains *in person* that there is a 20% automated tip applied for services. This is fine, but it should be clearly stated on the website with the prices for services, or ideally, included in the price of service. The prices are already high (I paid $150 for a brazilian my first time there) comparatively to other salons. Natalie says in the intake that they would lose business if they included the tip in the prices ... so instead surprises clients when they come in? Again, this lack of transparency affects marginalized people especially and seems counterintuitive to the supposed mission of the space. Finally, and I write this with compassion as I understand that intentions and practice often diverge, it is especially hurtful after a long intake -- when Natalie expects clients to share vulnerably -- to then have my access needs ignored. Natalie talks a big speech about pronouns, consent, and client needs in the intake session, and then moments later in our session moved my body in ways I specified would cause me pain. It is natural for mistakes like this to happen, but it felt really ironic after spending 30 minutes of my time divulging information about my disabled body only to have it immediately disregarded. I share this review hesitantly, because I can see in the Yelp reviews below that Natalie responds defensively to critique, often asserting that people who have not had a good experience at Sugaring are not down with the mission to support marginalized, trans, disabled POC communities. I believe in Sugaring's stated mission, but putting the onus on clients' time, not being transparent about true pricing, and withholding payment from Black employees simply is not the trauma-informed space Natalie seems to think it is... read more

Thank you Uncle Nat for welcoming me into this very exclusive and inclusive space. What an amazing sugaring experience! I got what felt like a spa day to my bits done today. We started off with a lovely introduction to the space and set ground rules for all folks. Uncle Nat explained step by step what they were doing and I felt absolutely comfortable, as I'm usually body shy when undressed. They started me with a pre-care delux which does feel as glamorous as it sounds, worked their way into a nearly painless sugaring Brazilian and ending in an underarm sugaring as well. The products that they used during my experience helped a great deal with the hair on my mons pubis (learned this term from them) because as a person of color, I feel prone to ingrown hairs. Uncle Nat was super friendly, polite, and quick. They never double dipped (really important), super clean space, yummy smelling as well (I need the name of that incense!) The room was nice, bright and very clean. Cross breeze to help with airflow, during this pandemic, I felt very at ease with this. Uncle Nat was very thorough and made me laugh during the entire experience. Afterwards they checked for any hairs that could not be picked up by the sugar and tweezed them. They applied an oil that smells amazing and assisted me in prebooking my next appointment. We spoke about home care regimen with ZERO pressure to purchase but I ended up making a purchase because I was so confident in the products they used on me today. Love it! Absolutely recommend it for all folks that are able to make it there. Thanks Uncle Nat for a loving experience. read more

Not sure if this is visible but the owner first responded to my review in May. They removed their original response and put up a new one at 1am today. This one is aggressive and super defensive. Let me respond: Never was I ever alerted to the fact that there would be a possibility that I'd be waiting until however long the previous appointment took. Not even during my very first visit, where they told me about who the salon serves, aligns with and gives back to. So to say that I don't care about the mission of the salon is crap. When the owner took the time to stop her appointment to buzz me into the building they could've said "running a little behind. Please wait in the hallway and I'll be with you as soon as I can". That would've taken all of 2 seconds. What they're providing here is an excuse for poor customer service. If you are in the business of serving others and charging a higher price point this is extra important. PERIOD! As far as the pre-care treatment, they are correct - I didn't book it. But it could've been offered with a reminder that it would help the sugaring process to be less painful. The owner clearly needs to get new consultants to advise them because this updated month later response is hurting them more than it helps AND it's giving me more insight to what her former employees may have experienced. read more

Uncle Nats is awesome, if you want to go to the most inclusive and luxurious spot for your aesthetician needs look no further. I had my underarms lasered and found the experience really transparent, safe and effective. Pain control seemed to be a high priority and I'm really happy with my results so far. When people say we need to support local inclusive businesses they're talking about Uncle Nats. To boot the aesthetics of the actual office are gorgeous too! read more